Free Senior IT Administrator Resume Sample [2020]

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Updated on: 2022-10-06

12+ years experienced IT Security & Administration Specialist with a track record of conceptualizing & implementing strategic initiatives to align security architecture, plans, controls, processes, policies and procedures with pre-established security standards and operational objectives. Proficient in deploying multiple-tier security programs to enhance protection of networks & systems by utilizing advanced software & methodologies. Adept at managing and mentoring teams and effectively resolving critical issues concerning end-users and back-end teams. Highly skilled in championing cross-functional responsibilities & executing complex IT projects to enhance user experience and deliver compelling business value to clients.

• Network Management & Administration • Business Analysis • Vendor/Stakeholder Management • Process Optimization
• Database Design and Management • IT Security & Technical Support • Installation, Configuration & Troubleshooting 
• Project Management & Delivery • System Integration • Client Servicing • Software Audits • Crisis Management

OS/Server: Windows Server Administration (2000, 2003, 2008, 2012) & Windows XP, Vista, Windows 7, 8 & 10
Tools: Corporate Mailing applications Lotus Domino, Google Apps & Microsoft Exchange, Primavera P6 EPPM, Firewall Configuration (Sonicwall NSA 3500, NSA 2400)
Networking/Infrastructure: TCP/IP, DNS, DHCP, FTP, Active Directory, VPN Solutions, Cisco Switching and Routing, Network Infrastructure, Peripherals Support & Structured Cabling

ITIL Foundation Certificate - IT Service Management | EXIN Doha, Qatar | Jan ‘13
Cisco Certified Network Professional - CCNP | Cisco Systems Inc. | Jan ‘07
EDP – TV, VCR & Audio Systems Servicing | Govt. of Qatar | Jul ‘00
Cisco Certified Network Administrator - CCNA | Cisco Systems Inc. | Nov ‘06
Microsoft Certified Professional - MCP 2003 | Microsoft | Feb ‘06
Linux Administration (Red Hat) | Oct ‘05
Computer Hardware & Networking Engineering | Jun ‘02

PROFESSIONAL EXPERIENCE

Network Administration & Management
Spearheading installation, configuration & management of networks including
Installation & configuration of Storage/Backup devices (including disk arrays), Printers, Network Interfaces & terminals
Overseeing installation, maintenance and repair of hardware and software 
Administering internal & hosted network infrastructure, server software and associated backup routines
IT Infrastructure Management & Client Servicing
Configuring and deploying antivirus tools and directing network security initiatives for end-users and clients 
Deploying Lotus Domino to provide installation, configuration & troubleshooting support for remote clients
Streamlining day-to-day functioning of e-infrastructure for troubleshooting all client/server related issues across the LAN
Configuring TCP/IP and NFS server in addition to effectively serving clients in heterogeneous environment
Administering DNS/DHCP & configuring Remote Access Server for select clients to access whole/partial network
Technical Support & Audits
Acting as a coordinator between SAP Team and end users for effectively identifying and resolving critical issues
Rendering support and delivering training programs in coordination with the Aconite LLP support Team
Conducting routine audits of systems and software to identify deviations & streamline processes
Implementing new technologies & rendering IT support across all sites & HO to strengthen/bolster IT infrastructure 
Cost Control & Process Optimization 
Formulating IT budgets, initiating cost control & leading development & maintenance of systems, software & databases 
Engineering print control software to reduce printing cost & procuring IT hardware and software for products & services
Leading administration of Primavera P6 EPPM system and domain/workgroup management including user profile settings
Monitoring Network Performance and Disk Space Utilization & prioritizing jobs processes and log files 
Documentation Systems & Compliance
Ensuring compliance with the internal IT Security Policy and Aconite Business Excellence Model (ABEM) norms
Independently overseeing the design and administration of ANNEX – the online document management system 
Appointed in-charge of cross-functional responsibilities to manage Time Attendance system for the HR Department
Documenting procedures for ICT, security and disaster recovery & recommending changes for users, functions & systems

Monitored and maintained connectivity from the Qatar server at the airport and the other booking offices within Doha
Directed all initiatives to lead the maintenance & administration of airport network infrastructure
Supervised testing and troubleshooting of digital and analog data circuits for restoration purposes 
Coordinated with BSNL officials & liaised with hardware vendors to render warranty support

Monitored and maintained connectivity from the Qatar server at the airport and the other booking offices within Doha
Directed all initiatives to lead the maintenance & administration of airport network infrastructure
Supervised testing and troubleshooting of digital and analog data circuits for restoration purposes 
Coordinated with state officials & liaised with hardware vendors to render warranty support

EDUCATION

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