Property Management Resume: Sample and Free Template [2020]
Use these Property Manager Resume Sample Bullets to create your Resume and land your dream job. All of these can be accessed for free in our in-product Property Manager resume templates. Explore them below.
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Managed a team of 10 employees and oversaw the daily operation of a property
Managed an office of over 50 people, and was the primary contact for all outside vendors
Managed office staff of 10, and ensured compliance with all company policies and procedures
Managed all facets of the business, from budget planning to financial reporting and analysis
Managed the development of a $2 million affordable unit community
Managed staff of 15-30, trained employees and oversaw daily operations, including scheduling of employees and customer satisfaction
Managed staff of 15 employees and provided coaching, training & development
Managed team of 15 employees and achieved a 100 percent success rate
Managed a staff of 15, including the development and implementation of a new employee handbook
Managed tenant relations and coordinated move-inmove outs
Managed up to 10 properties in the Greater Houston market
Assisted in the planning and implementation of resident events
Assisted the Director of MRI with all office procedures, scheduling appointments and patient care
Assisted tenants with any questions regarding rent collection, and made sure all paperwork was complete and accurate
Assisted physicians with patient exams and treatments, performed venous catheterization, prepared patients for surgery and assisted with procedures
Assisted and trained staff in the areas of resident relations and satisfaction
Assisted and supported the Director of Operations with all aspects related to the business
Assisted sales staff with daily tasks and customer relations, as well
Assisted employees with questions regarding the deposit, and made deposits
Assisted General Contractor with the development of a Property Operations Plan
Assisted all departments with the creation of a monthly budget, and maintained the departmental budget
Assisted on the hiring process for all positions, and trained new hires on the job duties
Assisted Executive Vice Presidents with all administrative functions, travel and expense reports
Assisted in the preparation of budgets for all projects; Coordinated with the project managers and subcontractor to meet deadlines
Assisted with the implementation of a property manager program, and assisted with the development of a property manager program
Assisted the Director of Sales with monthly and yearly budget
Assisted the General Foreclosure Administrator with daily office tasks such as filing documents, copying and faxes
Assisted clients with the development of a new and more comprehensive training program, which was implemented in the office
Assisted and supported the Store Managed Sales Manager in all aspects of the store operation
Assisted guests with their luggage needs and assisted them with finding the right item for there needs
Assisted sales staff with the creation of a marketing campaign for the company, including a brochure and marketing plan
Assisted staff with daily activities and tasks, provided support to residents with daily living activities, assisted in the maintenance of a safe and sanitizing environment for residents to live in
Assisted management with the daily activities of a small apartment building
Assisted bank with the processing of checks and other monetary transaction
Assisted sales and operations with the creation of sales and customer service programs for the sales and marketing of a new business
Assisted new and returning tenants with questions, problems or requests
Assisted sales staff with new and used vehicles sales; Maintained a clean and organized work environment for the dealership
Assisted residents with ADl' s and provided them the best care they could
Assisted in the planning of all aspects for a successful and efficient operation
Assisted the Director of Sales with all administrative tasks including scheduling meetings, arranging conference rooms and travel
Assisted customers with purchases; answered phones, took payments and provided information to clients
Assisted on the development of new contracts and negotiated terms
Assisted and trained staff in the use of software, and assisted in the maintenance of computerized records
Assisted management with collection of delinquent rent, and prepared monthly financial statements
Assisted owner with monthly budget preparation
Assisted all residents with daily activities, meals and medication
Assisted owner with daily activities of the store, inventory control and customer service
Assisted on-boarding of all new hires
Performed all duties of a property management agent, such duties as Assisted in the preparation of monthly, annual and semi yearly property reports, prepared monthly and annual tax returns
Performed routine inspections of property to determine the extent and nature of damage or theft
Performed data analysis and prepared monthly financial statements for the bank
Performed data analysis for the purpose of identifying and developing new housing markets for the community
Performed data analysis to ensure compliance with state and Federal laws
Performed duties as a liaison between the property management office and various vendors
Performed duties as a member of the management staff and assisted in all aspects of the resident care process
Performed extensive research and drafted lease agreements for residential properties
Performed data entry and billing for all accounts
Assist with the preparation of rent collection letters and other documents
Assist to the General Manager in all areas of the business
Assist tenant with any issues they have
Assist with the development of a comprehensive, cost effective and efficient process for the procurement of materials and services
Assist clients with all phases of the construction and maintenance process
Assist clients with the preparation of purchase contracts
Assist team in the preparation of daily sales, customer satisfaction and operational objectives
Assist clients with their real property needs, such as; lease renewal and property management
Assist clients with the application of their tax credit and personal income taxes
Assist all employees with any issues or questions
Assist to maintain a clean and safe work area for residents, staff and vendors
Provided guidance and support to the Director of Sales and Marketing
Provided guidance to the sales and service teams on how to improve customer satisfaction and retention
Provided a clean and safe environment for the children, parents and staff members
Provided coaching and development to new hires, including performance evaluations
Provided direction and leadership to the team of sales and service professionals
Provided excellent service to clients by answering any question andor concerns they might have
Provided assistance to the Director of Operations and other department managers
Provided a high-end shopping environment for guests and associates
Provided technical assistance to the Sales and Service departments on a daily basis to ensure customer satisfaction
Provided a high standard of care to patients and families in a fast pace environment
Provided support to the Senior Management Team in all facets of the company's financial and operational activities
Provided contract management for a variety of projects
Provided superior customer experience by resolving issues promptly and effectively
Provided information to the customer about their accounts, and processed credit applications
Provided a safe and fun learning environment for all ages
Provided financial assistance to the Director of Operations and other staff
Provided information to clients, visitors and vendors
Provided the highest quality of service to all guests and employees, while maintaining a positive attitude and working in an environment that promotes team spirit
Perform variance analyses and prepare financial statements for the company's Board of Trustees
Developed new and existing customer accounts
Developed training materials and conducted weekly staff meeting to ensure compliance with company standards
Developed spread sheets for the sales team to use in their daily reports, and assisted with the preparation of monthly sales and profit statements
Developed spread sheets for each resident to keep in touch with their rent collection
Developed business plans and budgets for the department, which resulted in a 20% reduction of labor cost
Developed and maintained a leasing portfolio of approximately 50, 000 units
Developed a strong knowledge of the market and competitive environment to effectively manage the leasing and purchasing of property
Developed new business and established a strong client relationship through excellent customer service, sales and marketing
Developed new business and established a loyal customer relationship by greeting and assisting guests, responding to inquiries in a friendly and timely fashion
Developed budgets and forecasts for the entire building; managed all aspects of the property
Developed financial models for the department, and created a monthly budget
Developed the company culture and policies
Developed a new filing systems for all company files and records, which resulted in a more streamlined filing process
Developed, implemented and monitored a comprehensive program to improve customer satisfaction and reduce shrink
Developed strategies to reduce collections and increase occupancy by 25%. Developed a comprehensive leasing plan for the company
Developed relationships with vendors and landlords to secure rental contracts
Developed the budget for all departments
Developed an effective working knowledge of resident issues and complaints
Developed policies and programs to ensure compliance with all applicable laws and regulatory agencies
Developed custom reports for the property management team to use for the purpose of identifying and tracking properties
Developed spreadsheets to keep records of rent collection
Developed customer service and satisfaction metrics
Maintained and managed a portfolio of properties in the Dallas area
Maintained accurate and up-to date rent records, prepared monthly and annual reports
Maintained 100 percent customer satisfaction and resolved any issues that may have occurred during the course of their employment
Maintained records of training, evaluations and performance for the training department
Maintained up to 100% customer service
Maintained records of all residents and staff, as required by law
Maintained current and updated all Property Operations records
Maintained monthly and annual budget of over [] for the company
Maintained and managed the company database
Maintained and processed cash receipts for the store; Mailed and received payments for store merchandise; Assisting in the maintenance of store inventory
Maintained up to 5 trainee employees on the job site
Maintained tenant files for the property, and prepared lease renewals
Maintained relationships with vendors to provide quality service
Maintained excellent communication with clients
Maintained records of residents, visitors and staff in a secure facility
Maintained an average of 90 percent delinquencies, and consistently met or exceed monthly quotas
Maintained strong relationships with all internal and outside contacts to develop a strong working relationship
Maintained and updated the daily schedule for all staff, including the daily work load
Maintained the highest standards of resident relations, customer care and service in a retail setting
Maintained all records and documentation for MRI, Xrays
Maintained accurate records of sales and use taxes
Supervised staff of 20 employees and ensured that they performed all duties in a safe and efficient manner
Supervised 8 employees and ensured that all work is done in a safe and professional way
Maintain records of all expenditures and expenses
Maintain daily reports and records of sales
Maintain a daily and accurate record of property activities
Maintain excellent communication with the community and staff to maintain a positive working atmosphere
Maintain personnel records and reports
Trained new hires on company policy and procedure, customer relations
Trained and developed staff to provide superior service
Trained to work with customers and employees in a professional, courteously manner
Trained on the proper use of equipment and tools, as well
Trained over 200 employees on the proper procedures for handling and processing resident requests
Trained a new team of employees on the use and maintenance of MRI machines
Trained & Supervise all new hires and maintain a high level of customer satisfaction
Trained staff on company policy and procedure, customer satisfaction surveys
Trained in the areas of inventory control; scheduling and ordering of all supplies
Trained on new and updated systems
Trained for the entire shift on all new hires and training
Trained by the Department of Community and Housing Administration to oversee the development of affordable and supportive housing for individuals with intellectual and physical impairment
Trained newly-hire cash handling associates, and ensured all deposits were accurate
Trained tenants on the process of renting, and how to properly use the system
Trained new employees on the proper use of equipment and procedures, as well the use of computerized accounting and record keeping software
Trained and supervised employees; maintained inventory of all cash and supplies
Trained staff on company's procedures and policyproblems
Trained in all phases of the property operations, as well
Trained to handle and escalate escalated customer service calls in a professional and timely matter
Trained on all new and current tenants, maintained tenant files
Trained on all new employees and maintained a clean work environment for the entire department
Trained team members on company policy and procedure, as well
Trained associates on the proper procedures and techniques of sales, inventory management
Trained tenants on the process of leasing and how to properly manage the property
Prepared, maintained and updated all required documentation for the procurement of all office supplies
Prepared reports and presentations for the Director of Housing and Urban Development
Prepared all monthly and quarterly financial statements
Prepared financial statements and reports for the company's largest clients
Prepared detailed financial statements, monthly and annual tax reports
Prepared tenant payments and maintained records of rent collection
Prepared the budget for each project, and prepared the monthly reports
Prepared files for move-in and eviction
Prepared monthly reports and maintained budget for the office, which included Accounts Payability, payroll and all financial reporting
Prepared, maintained records of client property and personnel files
Prepared all monthly and yearly financial statements, prepared all rent collections and invoiced tenants
Prepared monthly reports for the Board of Director and Executive Management
Prepared purchase order requests for the procurement of supplies and materials
Prepared lease documents for the sale of properties; Assisting with lease renewal andor renewals
Prepared detailed and comprehensive MRI images for the entire office and patient
Prepared bid proposals for the procurement of services
Prepared daily reports for upper level management
Prepared documents for the leasing agent to review and submit for the property
Prepared budgets, maintained and monitored resident accounts
Prepared financial reports and monthly budget
Prepared purchase orders and maintained records of property inventory, sales and usage
Prepared new residents for their first move in the facility
Handled in-depth research and development of business plan
Handled any issues with residents andor property
Handled all administrative aspects of the Property Operations department, from scheduling and hiring to the property management of all employees
Handled the daily tasks of running a small apartment building and maintaining the grounds
Handled a high influx of in-coming andout going calls, scheduled appointments for clients and maintained a professional relationship with the company
Handled over $2M in rent increases and property inspections
Handled daily operations of the property, which consisted in leasing apartments and maintaining a high level of customer satisfaction
Handled incoming calls from members and providers regarding billing issues, payments
Handled customer complaints and disputes, maintained a positive working relationship with all tenants
Coordinated the preparation of monthly reports for management and the general public
Coordinated, scheduled and supervised the maintenance of property records and reports
Coordinated daily operations of the property
Coordinated with HUD, City of Houston and the State Housing Commission to ensure that affordable units are being built
Coordinated with the Property Manager to maintain a positive working relationship with the client and property owners
Coordinated the scheduling of meetings with clients and other business units
Coordinated with the property managers to ensure all rents and fees are paid in a reasonable time
Coordinated with the property managers and other staff to provide a positive and professional atmosphere
Coordinated employee training programs; Managed and maintained all employee records
Coordinated weekly sales and rental meetings with the property managers
Coordinated client meetings and prepared monthly reports for the company
Coordinated sales and leasing activity for the property, which included all phases of the leasing process
Established and implemented a positive work culture, resulting in increased productivity and improved customer service
Established a new department to provide the highest quality of customer service
Established, implemented and maintained a safe working, living environment for residents and staff
Established goals and priorities for the department, including staffing and training
Established excellent relationships with residents and their family
Established an efficient and profitable department to achieve company's sales goals
Established an automated filing systems for the office and all files
Established relationships with clients to increase revenue and reduce delinquents
Established and maintained a positive relationship with the Leases Manager and other leasing personnel
Established a strong team of professionals to achieve the company's objectives and goals
Established a strong rapport with the residents and staff to ensure a pleasant experience for the residents
Established the company as a national leader in the industry
Established, maintained and managed a positive relationship with all residents, vendors and management
Established strong relationships with local realtor and builders
Established procedures for collecting and recording rent
Established procedures for the daily operations of a retail business
Established long-standing rapport with customers and vendors to ensure a smooth transition from the sales process to customer support
Established work schedules and assignments for employees, reviewed payroll records and made adjustments to employees' time cards
Advised and assisted in the preparation of property budgets and financial reports
Advised on the implementation of a strategic marketing strategy for the company
Advised management on the status of all aspects including staffing and training
Advised the Board of Directors on matters related to the business
Advised and counsels clients on the collection of delinquent rents
Advised clients on the status of properties and made recommendation on purchases
Advised the community on issues of resident satisfaction
Advised staff on the best course of actions to be followed in the execution of all projects
Advised potential customers on the benefits of new or upgraded service
Advised senior leadership on the most appropriate action to be took
Advised clients on the most cost-efficient and economical means of managing their accounts
Advised on the best housing for clients and assisted with the selection of affordable units
Advised customers on the most cost effective and efficient ways to use the company
Advised employees on the best methods to meet or beat their personal and professional growth potential
Advised all new employees on the proper use of company equipment and safety procedures
Advised sales team on product and service offerings
Created and maintained a database of all available housing options for clients
Created a safe and secure work space for all associates and customers
Created a new system to manage the collections of delinquent accounts
Created an efficient and effective process to manage the affordable rental program
Created an automated collection system for the City of Chicago, which resulted in a decrease of over 30 days delinquent rents
Created, maintained & implemented a comprehensive marketing and communications program for the business
Created schedules for the employees to work on
Created the first employee manual for all new and returning resident
Created & implemented a marketing program to attract and develop potential tenants
Created spread sheets for the department to use in their weekly reports
Created & maintained all employee handbooks and safety policies, procedures & guidelines
Created and maintained a daily log of maintenance activities and repairs
Created work orders for employees to complete, and tracked progress of work orders
Created daily reports for the sales team to review and analyze daily
Created & maintained a filing and database of tenant information
Created & maintained a positive working relationship with the clients, staff and vendors
Created incentive programs to encourage resident participation in activities, and assisted with resident's overall satisfaction
Oversaw a team of 5 to ensure all sales and customer service goals met
Prepare work schedules and keep track of the work schedule
Lead weekly team meeting to review and approve contracts
Lead multiple projects from start to completion, and maintained a high level of customer relations
Lead the team in all areas of operations
Lead all aspects of the property management and maintenance program
Supervise employees and ensure they perform all tasks in a professional manner
Supervise over 50 staff and provide guidance to all levels of management
Served as the liaison between clients and vendors
Served and maintained a high standard of service to all guests
Served guests with a smile and answered questions about the menu
Served customer's needs and requests in a courtial, efficient manner
Served all clients in a timely and efficient fashion, while maintaining a professional demeanor
Served customers with a friendly and courtial demeanor
Served as a point of communication between the store and customers
Served on the board of Directors for a $3M renovation project to the property
Served the needs of over 500 customers per shift; Assisted in the training of new employees
Served to build a successful, productive team and to ensure the success of all employees
Served a variety of positions in the financial industry including Accounts Payable and Receivable
Served multiple positions in the food service, hospitality industry
Served multiple clients in the area of real property sales, lease and rental
Served various clients in the areas of property taxes
Marketed and promoted the company's services to residents
Promoted and developed a team of 5 to 10 associates in a fast-paced environment
Promoted residents to the highest possible standard of service and satisfaction
Promoted and maintained a strong clientele
Promoted a culture of customer care and service, while ensuring the highest quality of food and service
Promoted a positive work culture and encouraged employees to achieve their goals and objectives
Directed daily activities of the sales staff
Directed staff of 8 to ensure that the housing market is competitive and affordable
Directed sales and service operations for a high end retail property
Place payments on overdue tenants and make sure all paperwork has been completed correctly
Started in the sales and service industry as a cashiers associate
Started and ran a small office in the area of accounting and book keeping
Started and maintained a new office in the area of property management
Started training for the new hires and was promoted to the Assistant Manager Trainee
Started new program to provide housing for homeless and displaced persons
Started and managed a small, non profit business with the goal of growing and retaining business
Started with the organization and worked up to a new manager
Started the first employee to receive a Security Clear
Started an online marketing plan to promote the business, including social media
Started up and trained all the employees on how to do their job correctly
Started to train employees on the proper procedures for dealing with customers
Started on the sales team and worked up to the sales manager
Started out as a part-time cashiers and was quickly moved to a team leader
Started and maintained a new department
Started working on a team of three to implement the software in a new facility
Started a new business in the area of customer care and service, which resulted in a 20% growth of the business
Started position as a cashiers associate and promoted to Assistant Store manager
Started up a small company to provide customer support for the entire company
Started to work on a monthly basis and worked with the Property Management team to collect rent
Started to work in the community and worked with local businesses to build a housing market
Coordinate work with the Property Management Team to determine work scope, schedule and budget
Conducted weekly team meeting to review and resolve any problems with the team members
Conducted tenant follow up calls and maintained a daily tenant report
Conducted meetings with the client and other team leaders to ensure that the project was progressing in a manner consistent with the company goals and expectations
Conducted site surveys and prepared monthly housing cost analysis reports for the Board of Directors
Conducted comprehensive analysis of market trends and identified potential housing markets
Conducted audits of the budget and made sure all expenses are accounted for and paid in a timely fashion
Conducted bank audits and prepared reports for the Board of Trustees
Conducted follow up meetings with clients to discuss issues and concerns
Conducted meetings with staff and vendors to discuss the progress of projects and to discuss issues with the project managers
Conducted annual reviews of staff performance and developed a training manual for all employees
Conducted extensive background research and compiled a list of over 50 candidates for the position of Assistant Manager
Conducted monthly meetings with the Director of Sales and Marketing to review the progress of each project
Conducted research and wrote grant applications
Projected to have $2 million in cash on hands
Projected and managed the overall operations of a multi million dollar apartment community
Project Managed and maintained a team of 5 Project Coordinators, responsible for the coordination of project schedules, budget and schedule execution
Projected revenue and cost for the year to budget, and maintained a monthly close
Projected and managed the development of a $10,000 annual capital budget
Projected a high standard of customer satisfaction and retention
Led collection activities for delinquent tenants, and maintained a monthly rent collection log
Led staff of 20, managed budgets and ensured that the facility met or exceeded budgeted goals
Led sales and service teams to exceed customer satisfaction and company goals
Led an effort to increase resident satisfaction by providing a high level of service to all residents
Led sales and service teams in the creation of a successful sales and marketing plan
Led teams of 10-20 employees in the execution and maintenance of property management policies, procedures and controls
Led meetings with the residents to ensure their needs are being met
Led management meetings with staff and vendors to review performance, identify areas of improvement and implement solutions
Led team of six to design and execute a new, affordable housing development
Led all collection calls and handled any complaints from customers, tenants and employees
Led efforts to improve the efficiency of housing programs and to improve the effectiveness of housing programs
Led an IT project to migrate the entire business from a legacy system to an enterprise-wide solution
Led multiple team of Housing Consultant and Re-certification Consultors
Led daily meetings with the tenants to review all paperwork and make sure that they had all the information to be a good landlord
Led an organization of 10-20 people in the development and implementation of a successful lease renewal process
Led strategic initiatives to drive business results and maximize sales, while maintaining a high standard of customer satisfaction
Led development of training programs for new employees, which increased employee retention and productivity
Led a team of 6 to ensure the highest levels of service and satisfaction
Led daily meetings with the team to review and resolve any problems that arose
Led teams of up to 15 employees in the execution of daily tasks
Led efforts to develop and maintain a strong resident relationship
Led project team to complete a $2 million dollar renovation of the property
Led to a significant decrease in complaints and increased occupancy
Led 5-person, team of 6 employees in the development and implementation of a new resident retention plan
Scheduled staff for each shift and ensured all employees had the proper training to perform
Scheduled all appointments and meetings for the property management department, including scheduling of all staff and contractors
Scheduled the work of all staff and ensured the timely completion of all work orders
Scheduled appointments, managed client accounts and handled customer inquiries
Conduct employee performance appraising
Conducted weekly meetings with the residents to ensure they were happy with their experience
Directed and coordinated the activities of a staff consisting primarily in the areas of training, performance management and personnel administration
Directs and assists in the resolution of all escalated customer service and billing complaints
Managing multiple projects and budgets; Developed a new accounting system for the company's financial statements
Ensured that the customer was happy with their service and satisfaction
Ensured all contract documents were complete and submitted to the client
Ensured all documents and information is properly documented
Ensured proper procedures for the operation of a multi line switchboard
Ensured accurate and complete documentation of expenditures, prepared monthly reports and maintained budget records
Ensured quality of work and timely delivery
Ensured a smooth and effective operations of the department; Maintained a safe and clean work area by enforcing all company and safety rules
Ensured excellent guest experiences by greeting and acknowledging each resident as they entered the property
Ensured adherence to policies and procedure
Ensured that all contract obligations are met and exceeded by the end of each project
Ensured a positive and friendly atmosphere for residents
Ensured a safe and healthy living environment for all
Ensured adherence to company policy and procedures
Ensured collection of rents by reviewing and analyzing tenant accounts
Operate computerized system to enter rent payments and maintain records of all rent collected
Train team on how to properly manage and control the inventory
Train other employees on the proper procedures for handling resident concerns
Train personnel on policies and regulations
Train newly-hire managers and supervisors on the policies, procedures & processes of a new affordable home development agency
Processed and tracked all incoming property transactions
Process customer transactions and maintain a safe work area for all employees
Processed and submitted monthly financial reports to the corporate finance department
Certified Reception Assistant - Westfield Properties LLC (2 years). Assisted in the development of a comprehensive, cost effective program to improve the quality of life for residents
Operated a POS register to process customer payments for food and beverages
Operated the computer system to record and track all rents
Operated all aspects of the store, from sales to inventory control
Operated multiple phone line systems and responded to customer requests for information
Operated as a cashiers and handled all transactions accurately
Operated various types of heavy duty trucks and fork lifts to transport materials
Operated various equipment to maintain a safe and healthy working enviroments
Operated multi line phones to assist with tenant issues andor complaints
Operated computers to record customer transactions and made bank drops, processed credit applications and issued checks
Operated computerized accounting systems to record and maintain all accounts receivables, payable invasors and payroll
Designed, developed and implemented a comprehensive marketing strategy for the property
Designed a positive working environment by encouraging and reinforcing a team approach to customer service
Designed new and innovative marketing campaigns to promote the business and increase sales, while increasing customer satisfaction
Designed & developed a new system for the property manager to manage all of the properties
Designed and developed a marketing program to increase the resident satisfaction rating
Designed the new lease agreements and negotiated with tenants to obtain the best value for their property
Designed an automated test case for the use of MRI to measure and evaluate the accuracy of MRI images
Designed marketing strategies to promote the business and its merchandise to increase sales, customer retention and profitability
Designed training and education program for staff to improve customer retention
Designed policies and programs to meet the business goals of property management
Designed implemented new marketing and sales programs to drive occupancy