Program Manager Resume: Sample and Free Template [2020]

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  • Project managed the implementation of a web based system for the Department of Homeland Security
  • Managed and supervised the development of a comprehensive program to provide the best quality of care for patients
  • Managed multiple project schedules, including the creation of a budget, project scope and schedule
  • Managed projects from initiation to close
  • Managed and coordinated all phases of project life cycles
  • Managed project timelines for the entire organization, and ensured all project milestones met or exceed the expectations of senior level leadership
  • Managed projects from concept to close, and oversaw the execution of all project deliverability activities
  • Managed over 100 personnel in the planning and development of a $1B budget for the Department of Energy (DON).
  • Managed development of a web based project tracking application for the Department of Energy
  • Managed risk assessments for the program and developed a risk analysis for the Program Manager
  • Managed the development and delivery of IT project plans for the organization's Information Systems and Security projects
  • Managed and supervised the development of a $2M budget for the Department of Homeland Security
  • Managed a team of 5-10 employees to develop and execute a strategic business strategy for the company
  • Managed budget, schedules for staff and volunteers
  • Managed budget, schedule development and execution
  • Led team of six to implement and maintain the Program Manager's Office of Information Systems (PMIS).
  • Led teams of up to 15 employees in the execution of all aspects and functions for the company
  • Led multiple cross functional teams to ensure timely and cost-effective delivery of services
  • Led an enterprise wide project to implement a risk assessment process for the US Army
  • Led all phases of the project from initial planning to final delivery
  • Led teams of up to 15 Project Management Professionnel in the development of project management processes and tools
  • Led teams of up to 10 employees in the design of a new system for the Department of Homeland security
  • Led the development of a comprehensive strategic planning and execution plan for the organization
  • Led a team of 15 service providers to provide a high-level of support for the customer's IT and Information Technology
  • Led all aspects of the Program Management and Development activities for the program
  • Led efforts to integrate new technology into the organization, including a web- based system for managing and reporting on IT projects
  • Developed and managed a $2M budget for the project
  • Developed a new system for the IT project team to manage and track the IT projects
  • Developed the first comprehensive, integrated program to support the Army's Information Assurance Directorate (IAD).
  • Developed the business requirements, design and development of the project management process
  • Developed business case for new technology and infrastructure
  • Developed detailed business plans, managed projects and led teams to deliver on schedule and within budget
  • Developed a comprehensive training and certification plan for the entire organization
  • Developed the first integrated, cost effective program for the Army's largest and most advanced military installation
  • Developed new processes and standards for the Program Office to support new business opportunities
  • Developed an innovative program to provide a strategic vision for the organization
  • Developed an enterprise level application for the company
  • Developed an internal training manual for the department, including all training materials
  • Developed technical and functional plans to meet the requirements of business and technical stakeholders
  • Developed requirements and design documentation for the new product development
  • Developed comprehensive, integrated and cost effective program plans for the Department of Homeland Security's (DHSS).
  • Developed and implemented a new risk management system for the company's business unit
  • Developed, implemented and maintained a comprehensive health care system for the state of California
  • Developed the business requirements for a new system to be used by the company
  • Developed new programs and procedures for the department, developed new policies and procedures for the department
  • Developed training programs for the Program Manager and other personnel
  • Developed strategic plans and managed the program
  • Developed comprehensive plans for the organization's mission and objectives
  • Developed & implemented a comprehensive marketing plan for the product line, which included all aspects of the product development cycle
  • Developed processes and systems for the IT project team to ensure that the IT Project Manager is accountable for the overall IT project activities
  • Implemented a system to track and monitor the status of projects
  • Implemented a tracking tool to monitor the status of all project progress
  • Implemented several enhancements to the project
  • Implemented training and education programs for the department, which resulted in a decrease of staff turnover and improved employee morale
  • Implemented programs to increase the quality of care for children and families
  • Implemented multiple business process improvement initiatives to stream line the business process and reduce costs
  • Implemented process improvement and cost savings programs to increase productivity and reduce costs while improving customer satisfaction
  • Implemented all new software and processes for the company's IT department
  • Implemented and maintained the business processes for a new software product
  • Implemented several enhancements to the MS Access Database, and implemented a new data warehouse
  • Implemented all new policies and programs for the facility to meet state and company standards
  • Implemented processes and standards for project planning
  • Implemented new process for the development of a web based application for the company
  • Implemented, managed and led the development of a comprehensive strategic planning and analysis tool for the organization
  • Implemented business process improvement strategies to improve the quality of life for over 1 million beneficiaries
  • Implemented several programs to stream line the process of receiving, shipping and inventory management
  • Lead the implementation of a comprehensive training plan for the company's IT department
  • Lead and manage the development of a tracking tool for the project
  • Lead for the implementation of a web based training system for the company
  • Lead the development of a project management tool for the company
  • Lead on the implementation of a new IT Project management system for the company
  • Lead in the creation of a new performance evaluation program for the department
  • Utilized Microsoft Office, MS Access and Excel to manage projects, schedule project deliverable and budget
  • Utilized a wide range of software applications to develop and implement a comprehensive, cost effective program to meet the needs of over 100 employees
  • Utilized a wide range of software applications to develop and implement program management plans, budgets,.
  • Utilized SAP to create and maintain a project schedule for the entire organization, including project management and budget
  • Utilized a multiyear, $5 million project management plan to develop and implement a new project tracking tool
  • Utilized a wide range of IT tools and technologies to manage projects, develop project schedules and deliver on schedule
  • Utilized multiple software programs to deliver customer support and service
  • Utilized LeanSixSigma methodology to identify and resolve critical issues
  • Utilized Sharepoint to create and manage a database of all project documents and reports
  • Utilized Sharepoint to manage and track all IT project deliverables
  • Utilized statistical tools to track and report on the status of projects
  • Utilized data from the National Center for Atmospheric and Oceanography (NCAA) to develop a comprehensive, cost effective project management system for the National Oceanographic and Fisheries Service (
  • Utilized various Microsoft programs to develop and implement project management processes
  • Utilized strategic thinking to develop and execute a comprehensive, cost-effective project management plan
  • Utilized knowledge of the business and industry to provide strategic planning, program development and management of the business
  • Utilized the Microsoft Share Point and MS Office applications to develop, maintain and update the project management process
  • Utilized MS Office, Microsoft Excel and PowerPoint to manage IT projects
  • Utilized project planning and management method to identify, prioritize project requirements and manage the implementation of project deliverability
  • Utilized LeanSix s and Kaizan to improve process flow, quality and productivity
  • Utilized multiple resources to develop and execute a successful, multi-year project management program
  • Utilized Six- sited project planning, resource tracking tools and process flow diagrams to develop project schedules and budget
  • Utilized an online system to create and manage a comprehensive training program for the entire department
  • Utilized various analytical and technical methods to analyze, develop plans and schedules for the planning, development of and evaluation for the program
  • Utilized Excel to manage and update projects
  • Utilized and developed a variety of software applications to track and monitor program performance
  • Utilized strategic thinking to design and develop a comprehensive strategic planning process for the program
  • Utilized the National Center for Health Statistics to provide technical guidance and direction for the program
  • Utilized the Microsoft Office (Excel) and Access databases to create, update or modify documents and databases
  • Utilized SAP to manage and monitor the daily operations of a multi million dollar manufacturing plant
  • Utilized SAP to develop and manage the Program Manager's budget
  • Utilized and documented the Quality Management System to ensure all required documents are completed and maintained
  • Utilized PMI to create and implement a project schedule for the IT department
  • Utilized multiple software applications to develop and implement project schedules, budgeting,.
  • Utilized statistical analysis to develop and implement a comprehensive, cost effective plan to achieve the goals of a successful business
  • Utilized Six Sigma methodology to develop and execute project plan, budgeting process
  • Utilized advanced computer knowledge to provide technical assistance and guidance for the Defense Information Agency
  • Utilized various software programs to develop and implement project schedules, budgeting documents
  • Utilized agile methodology to design and implement a project tracking system for the IT Department
  • Utilized Six Sigma method for tracking and analyzing project performance
  • Provided leadership and oversight for the planning of all activities and programs for the organization
  • Provided strategic leadership and direction to the development of a new Risk Management Program
  • Provided support to the IT Project Management team in developing and implementing IT Project Management Plans, including the implementation of project management tools and procedures
  • Provided direct oversight of the Program Manager's daily operations and activities
  • Provided a comprehensive plan for the organization to ensure a smooth transition from the current state of affairs to a new, sustainable and profitable business
  • Provided technical leadership and guidance to the project management teams, including IT staff and contractors
  • Provided guidance and support to the project management teams on IT projects
  • Provided strategic planning for all project phases
  • Provided management with the daily operational and administrative tasks to achieve the company objectives
  • Provided the leadership and guidance to project teams in the planning, development of project schedules and budgets
  • Provided leadership and oversight for the Service Management Team (SME).
  • Provided technical support to the Project Manager and other team members on a daily bases
  • Provided training and mentored new employees on the process of developing and implementing a comprehensive training plan for the entire company
  • Provided training and mentored new employees on the process and procedure of project execution
  • Provided direction and leadership to the project teams, ensuring that projects are completed on schedule and within budget
  • Provided engineering support for the design and implementation of a new product
  • Created and maintained a project management database for the company's IT department, which was used to manage the project's budget and track expenditures
  • Created & implemented a new training manual for the company's employees
  • Created & maintained a database of project milestones and status
  • Created and implemented a training plan for the entire company to ensure that it was in compliance with the requirements of all state and Federal laws
  • Created, implemented & monitored a project plan for the new system
  • Created new business and implemented processes to increase revenue
  • Created new reports and charts for the project managers to use
  • Created programs and processes to ensure program goals are being accomplished
  • Created a new system for the project team to monitor and manage the project status
  • Created the first comprehensive training plan for all program staff
  • Created the business requirements document for a project to implement the company-wide software
  • Created all the requirements for a new business process and implemented the system
  • Participated in the design, implementation and maintenance of a project management system for the Department of Defense's Information Technology Agency
  • Participated and managed the development of a project plan and budget
  • Participated with the design, implementation and maintenance of a program management system for the Army's Information Systems Division
  • Participated in the development of a new IT Project Plan, which was adopted by the organization
  • Participated at the Senior Leadership Team meetings and participated in the development of a project management plan
  • Participated to develop and implement a new Project Plan for the Department of Homeland Security
  • Participated for the development of a project to implement the company's new software
  • Participated during the development of a project plan and schedule for the IT department
  • Participated directly in the development of a project plan and schedule
  • Participated weekly in the development of a performance evaluation plan for the department and provided recommendations to management
  • Participated in the planning of IT project management, and the development of a project schedule
  • Participated as a team lead in the design and execution of a new strategic plan for the company
  • Participated and led the team in developing a project to provide the best quality of life for a child with cerebral andor spinal palsied
  • Participated actively in the design of a project to develop and implement the first ever e-commerce application for a large retail chain
  • Participated for the design of a project to develop and maintain the IT project management tool
  • Participated to design the first integrated training and certification process for the program management team
  • Participated directly in the design of a program to improve the quality of care provided to patients
  • Participated extensively in the design of a program that included the development of a program to provide the best customer care for all of the employees
  • Participated through the design phase of a project to integrate the new system with existing legacy systems
  • Participated in the design and implementation of a project that involved the design and installation of a computer network for the company
  • Participated with the design of a new IT infrastructure and the development of a business process improvement strategy
  • Participated in the implementation of a project to develop and manage the business processes for a large-format retail chain
  • Participated, managed and coordinated the development of a comprehensive program to provide the most effective and efficient delivery of information to the customer
  • Participated actively in the design and implementation of a comprehensive strategic planning and analysis tool for the Department of Homeland security
  • Participated for the annual budget process
  • Participated to design and execute the IT Project Plan for a new business unit
  • Participated into the design and development of a project to improve the efficiency of a large-volume, high speed data center
  • Participated directly in the planning and execution of IT initiatives
  • Certified to provide technical guidance and support for the Program Management Office (PMO).
  • Certified Nurse Aided in the development of a public Health program for the State of Texas
  • Provide input to the project planning and budget management
  • Collaborated with the Business Development Team to define and execute the IT project plans, schedule and budget
  • Collaborated on the design, implementation and testing of a web-based project management tool
  • Collaborated in the design and development of a comprehensive project plan for the new facility
  • Collaborated across the business to create a project management system for the company's IT infrastructure
  • Collaborated extensively with the Business Development Team to ensure compliance with the Risk and Control Plan
  • Collaborated extensively with the Project Management team to develop and execute the project
  • Collaborated to design and implement a project plan for the IT department
  • Collaborated between the IT department and other business partners to develop a comprehensive project management system
  • Collaborated internally with the business to develop and execute a project plan for the implementation of a new software application
  • Collaborated regularly with the Project Management, Program Management and other departments to identify, plan for and implement project milestones
  • Collaborated as a member of the team to design and develop a new system for the company's online presence
  • Collaborated within the team to ensure all program goals and expectations were met, including the development of a program plan and the execution of all activities
  • Collaborated in the planning of a $2M project to develop and manage a comprehensive, integrated marketing strategy for the organization
  • Collaborated across teams to define and execute the scope of project
  • Collaborated extensively with senior IT management to ensure that the organization's IT needs were defined and met
  • Collaborated daily with the project managers to identify and prioritize work assignments
  • Collaborated effectively with other project team leaders to identify and address critical issues
  • Collaborated for the creation of a comprehensive program for the organization
  • Collaborated on the design of a new project to provide the best customer service and to improve the quality of life for a diverse client population
  • Collaborated in the design and development of a comprehensive training program for the entire Sustainability and Environmental Management Division
  • Collaborated across multiple teams to develop and execute a successful project plan for the entire organization
  • Collaborated, developed and executed a project management strategy for the implementation of a global network infrastructure
  • Collaborated across the agency to provide public education and support for the development of health and wellness initiatives
  • Collaborated between the business and technical teams to ensure that the IT projects were successfully executed
  • Collaborated cross-functionality with business partners to deliver project management services
  • Collaborated effectively with the business team to develop and deliver project management solutions
  • Collaborated as a member of the IT project management teams to ensure that the organization is in a position to achieve project goals
  • Performed the duties of a project management specialist in the areas of project planning, budgeting and resource management
  • Performed data entry and analysis of program requirements
  • Performed extensive research and analysis of current processes, policies & procedures and developed a new process to improve the efficiency of IT projects
  • Performed analysis and design of the strategic planning for a major project
  • Performed technical analysis and development of a comprehensive project to improve the performance of a new product
  • Performed budgeting and financial management functions for the Program Manager
  • Involved in the design, implementation and maintenance of a new public health system for the City of Chicago
  • Involved on the design, implementation and testing of a web-based system for the Department of Homeland Defense (DoDE).
  • Involved in the planning of IT project management and implementation activities
  • Involved directly with the implementation of a comprehensive, multi -year performance evaluation process
  • Involved on the design of a new IT infrastructure for the organization, including a network of servers and desk tops
  • Involved on the development of a new system for the company to manage all aspects of the business
  • Involved extensively in the planning and execution of all phases from the initiation to completion of all projects
  • Served on the Executive Team for a major initiative to develop and implement a new business model for the organization
  • Served to manage the development and execution of a new, multi-year program to support the Department of Defense (DND).
  • Served with the organization to implement a project tracking and analysis system for the organization
  • Served with the organization to implement a successful agile project plan
  • Served to implement and monitor the development of a program to provide the most cost efficient and effective service to the customers
  • Served to manage the development and deployment of a large enterprise wide application for the Bank of America
  • Served to design a system for the tracking of all incoming and outgoing orders
  • Served senior level as a member of the program's executive leadership team and served in the role of a key program resource
  • Served as the primary project leader for a team of developers and project managers
  • Served in the role of project manager for a major upgrade of the existing Oracle Financials system
  • Served with the organization to design, implement and evaluate IT solutions for the business
  • Served for the development of a strategic planning and program management process for the company
  • Served to develop and maintain a project plan for the IT department, including project schedules and budgets
  • Served and supported the implementation of a web based project management tool for the IT Department
  • Developed and managed a team of project management consultants to support the IT project
  • Develop reports and presentations for management
  • Develop monthly reports for the department and provide feedback to management
  • Develop & implement a new system for the tracking of employee performance
  • Develop processes and systems for the project
  • Develop and implement a system to track the status of all project activities
  • Develop technical specifications and design documentation for the IT department
  • Designed and developed a new system for the department to manage all aspects of the department's financial and accounting functions
  • Designed a comprehensive, multiyear strategic plan for the organization
  • Designed new training programs for the company
  • Designed & developed a new IT Project Plan for the company
  • Designed software and business process improvements to support the company
  • Designed and developed a program to improve the public safety and health of children in the community
  • Designed a comprehensive training plan for the entire department to meet all state and federal guidelines
  • Designed new processes and standards for the project team to support new business initiatives
  • Designed database and data structures for the development of a comprehensive, multi -year project management system
  • Designed, developed and executed a program to provide the best customer experience possible for all customers
  • Designed a new system for the social service program to be implemented in the facility
  • Designed new processes and standards for the project team to ensure compliance with the company standards
  • Designed ITIL processes and tools for the IT department
  • Introduced a comprehensive, multiyear program to address the health and wellness of children in the community
  • Introduced, developed and implemented a strategic planning program for the organization
  • Introduced strategic plans to improve the quality of care for a diverse population
  • Introduced implemented a new process for the risk assessment and management of all the company's risk exposures
  • Introduced software to the business and provided training for new hires
  • Introduced and managed the development of a project tracking and analysis system for the project team
  • Introduced new processes and standards for project planning, scheduling,.
  • Introduced a system to monitor and manage the daily IT processes
  • Introduced several programs to increase the quality of work
  • Introduced software to the business and managed IT resources for the project
  • Introduced implemented new policies and processes to ensure the company's compliance with regulatory agencies
  • Introduced and implemented a process to track all projects, which reduced the time to deliver and track all project status
  • Introduced a new process for the program to streamlining and improving processes
  • Introduced the first enterprise level project management tool for the company, and led a cross-department team of project managers and technical consultants
  • Introduced to the business and managed IT project teams to ensure that the IT team is in alignment with the strategic goals of IT
  • Introduced, implemented and monitored the Risk Assessment process for all new and existing customers
  • Introduced process improvements to ensure quality and productivity of project
  • Introduced Lean Six-sourcing methodology to the company
  • Introduced process improvements to ensure timely and accurate delivery of project
  • Introduced technology solutions to the organization
  • Introduced implemented new processes and procedures for the department
  • Utilize SAP to create and implement a service management process for the entire business
  • Utilize multiple software platforms to develop and implement business process improvements
  • Utilize Six- sited approach to manage the development and implementation of a new project management system
  • Utilize Microsoft Office to develop and implement Risk management programs for the Department of Energy
  • Utilize data to identify and develop new processes, policies & standards for the department
  • Participate to develop and maintain a comprehensive, integrated MS Access database for the project
  • Participate in the design and development of a comprehensive project management plan
  • Participate directly in the planning and execution of new projects
  • Facilitated the design and development of a project plan for the new product
  • Facilitated and coordinated the development of a new IT Project Plan for the company
  • Facilitated meetings with senior management to discuss the risk and mitigation of risks to the organization
  • Facilitated group meetings and provided training to staff on the process of tracking and reporting
  • Facilitated an annual review of the risk assessment and mitigation plan for the organization
  • Facilitated the introduction of an automated process for the product
  • Facilitated a multi year, cross-disciplinary IT initiative to improve the efficiency and performance of IT projects
  • Facilitated meetings with senior level IT staff to ensure projects and processes were in compliance with the IT organization and business objectives
  • Facilitated project teams to ensure successful execution of the Program Manager's responsibilities and objectives
  • Facilitated planning and development of the project scope
  • Facilitated implementation of a web application for the department's
  • Facilitated the development of a new public safety policy and procedures
  • Facilitated and managed the implementation of a project plan and schedule for the IT Project Manager
  • Facilitated team meetings and coordinated with other department heads to ensure timely and accurate documentation
  • Facilitated project teams to ensure that all required information and documentation is provided to the client
  • Facilitated development of a project tracking system for the department
  • Facilitated business development and marketing activities for the organization's largest customer base
  • Assisted in the creation of a training manual for the new hire process, which included a training guide for the entire company
  • Assisted with the implementation of a project plan and budget, including the creation of a project schedule and the creation of a budget
  • Assisted the Project Managers in developing and executing the Project Plan, including budgeting and forecasting
  • Assisted senior leadership in developing and executing Risk Assurance programs
  • Assisted customers with their IT projects
  • Assisted on the design and development of a project to improve the quality of a product
  • Assisted on the implementation of a Risk Assessment and Management Plan for the Department of Defense
  • Assisted on the implementation of a program to provide the highest quality of life for children and families
  • Assisted development and testing of a web application for the company's largest customer
  • Assisted team in the development of a project plan and budget
  • Assisted in the design and execution of a $3 million IT project for the company's largest customer
  • Assisted with the design of a project plan for the new IT department;
  • Assisted the Director of Operations with all administrative and cleriological functions
  • Assisted senior leadership in the design and development of project deliverables
  • Assisted clients with the implementation of a web application for the company's online banking system
  • Assisted management with the planning of a $3 million renovation project
  • Assisted managers with the preparation of annual budget
  • Assisted customers with the purchasing of new andor modified products
  • Assisted project team in the planning and implementation of a comprehensive risk management system for the company
  • Assisted team in identifying and resolving technical problems, including the development of a new project management system
  • Assisted business development and implementation team with the creation of a new business process and procedures
  • Assisted business partners with IT issues and solutions for the company's IT department
  • Assisted clients with the preparation of financial and personal statements for the purpose of preparing financial statements
  • Assisted staff with the creation of a comprehensive program for the Department of Health and Family Services
  • Assisted in the planning of IT projects for a multi-billion company
  • Assisted with the design of a new project to support the implementation of a global data center
  • Assisted physicians with procedures
  • Assisted and supported the Director of Operations with all project activities, and provided technical assistance to the Director of Sales and Marketing
  • Assisted Project Management with the preparation of a $2 million budget for the Department of Defense
  • Assisted students with the application of their college education, including the preparation of their college application
  • Assisted development team in the design and execution of a new product line
  • Assisted Senior Project Managed the development and execution of a new project management tool for the Office of Personnel and
  • Assisted team in development of product roadmap and business case
  • Assisted staff with the preparation of annual budgets and reports
  • Supported a staff of 10 in the planning and implementation of a new, more effective and efficient security program
  • Supported and trained over 100 personnel in the execution of all aspects and activities related to the program
  • Supported multiple business unit projects, which involved the design and development of a new product line, which was designed to provide a more cost effective and efficient solution to the customer
  • Supported project teams in the design and development of a comprehensive program management tool for the Department of Homeland Defense (DoDE).
  • Supported multiple business unit initiatives
  • Supported business unit with IT projects and provided project status reports
  • Supported senior level executives and project teams in the design of IT projects
  • Supported implementation of a new project plan for the company
  • Supported in the design, implementation and testing of a web-based system for the Department of Health
  • Supported senior level executives in the planning and implementation of project deliverables, including the development and execution of project deliverable documents
  • Supported a wide array of customer needs and concerns in a fast- paced environment
  • Supported multiple teams in the implementation of a multi year, $1 billion project
  • Supported project teams in the identification of risks and risk-management strategies to mitigate potential risks
  • Supported senior level managers with daily tasks and project status reports
  • Supported and coordinated the design of a $3 million dollar, multiyear project to develop a $3 billion annual operating plan for the organization
  • Supported senior level managers and supervisors in the execution of strategic planning, project management activities and program development initiatives
  • Supported team of 10 in the design and execution of a new IT system for the company
  • Supported sales and service management activities for the sales and services division
  • Supported a team of 10 project managers and IT staff
  • Supported a team of five program managers and a project manager in the development of a new project management tool
  • Supported development of a comprehensive, integrated marketing strategy for the organization's largest and fastest growing business
  • Supported all phases of the IT project management lifeprogram
  • Supported business requirements, identified and implemented solutions to complex business issues
  • Supported senior level managers and program staff in the execution of strategic and tactical planning activities
  • Supported Senior Management in the planning, execution and implementation of program management activities
  • Supported several projects in the areas of IT, Information Systems and Business Development
  • Supported business development and strategic direction of the Program
  • Directed a $2M project to design and implement a new product development process for the company
  • Directed the implementation of a strategic planning and evaluation system for the organization, which provided a comprehensive assessment of the effectiveness and performance for all employees
  • Directed and coordinated activities of the team to achieve objectives, goals and performance targets
  • Directed team of 15 to 25 associates in the execution of daily operations, including scheduling and training
  • Directed team of 6 to design and develop a comprehensive project management system for the entire organization
  • Directed strategic and business planning for the development of a comprehensive risk management system for the company
  • Directed the development and management of a program to develop and maintain the National Guard Training Program
  • Directed and managed the implementation of a risk assessment tool for the company
  • Directed team of 10 to 12 project professionals in the development of a new web-based system for the department
  • Directed new hire training program for all employees, conducted performance evaluations and provided training to all new hires
  • Established a new business model for the organization and implemented a new Risk management program
  • Established project management methodology and processes for the project
  • Established relationships with vendors, contractors and subcontractor personnel to ensure timely delivery of projects
  • Established a new business development and project tracking process for the company
  • Established the first ever global team of project leaders and managers
  • Established processes and systems for the development of a project tracking system
  • Established an internal Quality Control System for the department and ensured that all required documentation is completed and maintained
  • Established processes and standards for all aspects of project planning
  • Established training programs for new hires and maintained a high standard of performance and customer care
  • Established standards for the development of project management plans
  • Established and maintained a successful, efficient program for the Department of Education
  • Established an effective and productive work environment that maximises productivity and quality
  • Established processes and controls to improve risk assessment, management and control of the Risk Assessment Program
  • Established processes and standards for the program
  • Established standards for the delivery of program management and project deliverable documentation
  • Established relationships with vendors to provide project support and training