Product Manager Resume: Sample and Free Template [2020]
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Managed all aspects of the business, from sales to customer service
Managed all marketing and sales efforts for the $3 billion global manufacturer of industrial and consumer electronics
Managed and directed the development of a $2M+ product portfolio, including new products and services
Managed multiple teams of professionals to ensure the delivery and execution of strategic initiatives
Managed global sales and marketing initiatives for the leading global manufacturer of medical device products
Managed cross functional team of Product Engineers and Sales Representatives to develop new products and introduce product to customers
Managed new business opportunities, developed and implemented sales strategy
Managed global sales and marketing teams for the company
Managed strategic and operational communications for the organization, which resulted in increased sales and profitability
Managed the development of an analytics solution for a leading healthcare provider
Managed and developed a new division of the product
Managed multiple teams of up to 15 employees in a dynamic, fast - paced manufacturing environment
Managed daily activities of the team and ensured they are running smoothly
Managed daily activities of the front-office operations including scheduling, payroll processing and expense control
Managed all aspects of sales and marketing for a global manufacturer of high-performance electronic components
Managed multiple projects and teams to achieve the goals of a successful launch
Managed multiple projects and initiatives for a global product line
Managed team of designers to design and implement the first UI for a new company
Managed customer accounts and created sales plans to increase customer base and revenue
Managed new business opportunities for the company, developed and implemented new business strategies for the company
Managed strategic and operational direction for the company
Managed new and ongoing marketing campaigns for the product
Provided technical and business support to the company
Provided strategic planning and direction for new products, product development and marketing initiatives
Provided technical guidance and direction to the team in developing and implementing strategic planning initiatives
Provided support to the development of product specification documents
Provided guidance and support to the sales force in order for them to meet the sales goals
Provided sales and service leadership to a $2M sales organization
Provided support to the Marketing Director and Sales Team in the development of new products and services
Provided technical direction and support to the Marketing team for a new product
Provided support to the business team in developing and maintaining the business requirements, test plan and testing procedures
Provided guidance and support to the product team in developing and implementing the new product roadmap
Provided management with detailed and accurate project plans
Provided a full-cycle marketing plan for the business to ensure that all new products were launched on- time and within the agreed budgets
Provided technical support to the customer and product management teams
Provided technical direction and oversight for the product portfolio of products and service offerings
Provided direction and oversight for the development of product and service delivery
Provided strategic direction and oversight for all new product introductions
Provided sales and business intelligence to the marketing department and sales teams to identify opportunities for growth and profitability
Provided training and mentored team members on new processes and products to ensure compliance with company policies and standards
Developed and managed a team of Product Management, Quality and Operations professionals to deliver a high-performance product portfolio
Developed a new business model for the mobile app
Developed a comprehensive business plan for the product line, which included a business plan for the product, and a roadmap to deliver the products
Developed new business and managed the product development process for a $1B global product line
Developed business plans and managed the development of product roadmap and business process documentation
Developed the strategy and business plans for a $2B global manufacturer of high performance, multi -channel communications equipment
Developed strategies to increase sales and customer service, while increasing profitability
Developed strategy and business plan for the new products and service offerings
Developed business plans and strategies to increase brand visibility, drive sales and maximize revenue
Developed a comprehensive business process for the company to deliver a product roadmap for the new products
Developed business plans for a global leader in the product line
Developed project plan for the product life- cycle and ensured that the business requirements for each product were defined and met
Developed training programs for the company and trained employees on new products
Developed market strategy and product positioning for the $2 billion global telecommunications industry
Developed & executed a comprehensive competitive strategy for the business, including market segmentation & competitive analysis
Developed processes and systems to ensure that the business process and procedures are in compliance with the business objectives
Developed and implemented a marketing strategy for the company to increase revenue and sales
Developed a new process for the product line to reduce costs and improve product life
Developed marketing strategies and managed the development of marketing programs
Developed an integrated marketing program to increase brand visibility and sales by creating a unique, innovative and engaging product that is unique to the customer
Developed business plans and marketing materials for the product portfolio
Developed sales strategies and product positioning
Developed pricing strategies and sales forecasts for product line development
Developed promotional materials and presentations for new products
Developed marketing strategies and business plan for the new company
Developed innovative marketing campaigns to drive sales and generate repeat business, resulting in an average of 20% growth
Provide strategic leadership and direction to the Product Manager
Provide ongoing support to the product development and implementation
Answered questions about the product and helped with any issues they had
Answered all customer inquiries and concerns in a prompt, courteous manner
Answered and managed all incoming calls from clients and employees, including scheduling meetings
Answered all customer questions and addressed issues in a professional, timely manner while maintaining high levels of professionalism
Answered in-depth questions from clients and internal staff regarding the company
Answered calls from clients and assisted with the creation of a marketing plan for the business
Answered questions from the public about product features and provided feedback to the product team
Answered and managed customer questions, complaints & issues regarding their accounts
Answered a high call- volume of customer service inquiries
Answered all customer service questions and provided product training for customers
Answered incoming phone lines for the sales team and directed callers to the appropriate departments
Answered a high call-center customer base and developed a strong relationship with the client
Answered calls from potential and new clients, assisted with the development of marketing materials
Answered questions regarding the company and its services, products or policies to resolve problems
Answered and resolved all client questions, issues or requests
Answered an average of 20-30 customer inquiries in any one-hour time period
Created a comprehensive training program for new hires, which resulted in a reduction of time spent on the training process
Created new processes and procedures for the Product Manager to implement
Created a team of developers and project management specialists to implement a new business process for the company
Created marketing strategies and communications for the organization to drive business
Created an enterprise solution for the company to provide a more efficient and secure way to manage their data
Created detailed business requirements and managed the design, testing & implementation of a new system for the product
Created strategic plan for product line to meet production and schedule requirements
Created the first ever global marketing strategy for the brand
Created the first ever new Product Manager training manual for the entire company
Created new processes and systems for the team to support
Created & implemented a strategic business plan to achieve $1B in annual revenues
Created & implemented a process to ensure the highest possible quality of products
Created strategies to drive business and increase revenue, while maintaining a strong focus on the customer
Assist in the creation of a product line for the new company
Assist sales and engineering teams in defining product requirements and deliverables
Assist and lead the development of a new Marketing plan for the company's largest customer
Assist team in planning, executing and monitoring the production schedule
Assist sales and engineering teams with new product introduction and development
Assist management with the development of product and process backlog
Assist IT in the development of a business strategy and roadmap for the organization
Assist in the creation of a strategic product plan for the company
Assist with the design and launch of a $3 million product line for the automotive industry
Assist the sales force in developing and implementing strategic business strategies
Assist customers with the design and development of new business applications
Assist sales and operations in the design of a comprehensive sales plan for the company
Assist sales and business teams in identifying, defining & executing marketing strategies and tactics
Assist sales and production team in product design
Assist business partners in the design and development of strategic business plans
Assist team in the planning and implementation of a comprehensive project plan
Assist business owners in the design and development of business analytics tools
Assist senior designers in designing and implementing new product
Assist manufacturing in the creation of product line-up
Assist customer with the development of new products and service
Assist in the creation of market research materials and marketing strategies for the company
Assist with product launches
Assist customers with technical questions and issues regarding the software
Assist team in the design and development of a comprehensive product
Assist sales team in defining and executing the sales process
Assist sales team in identifying and implementing solutions to improve sales, service and customer experience
Assist team in identifying and developing new business
Assist senior management in planning and executing strategic marketing programs
Performed analysis of current and potential clients
Performed analysis of existing products and provided technical guidance to the product development and implementation team
Performed market analysis and developed marketing plans for the company
Performed technical and business analysis to determine the most efficient and effective solutions to meet the customer's business requirements
Performed the full range of customer support activities for the product lifecycle of a new and existing customer
Performed Q&Q's and provided customer support for product development
Performed quantitative and statistical analysis of the customer experience and provided recommendations for improvements
Performed extensive market analysis and developed a new marketing plan for the company's product
Performed a wide array of duties to ensure the company is in compliance with all regulatory requirements
Performed analysis and planning for the implementation of a comprehensive, integrated marketing program for the company's global operations
Performed market analysis to develop product and pricing
Performed research and analyzed business requirements
Performed analysis of existing and future business plans to develop new products and marketing strategies
Performed research and developed new business strategies to drive incremental growth and profitability of the product line
Performed in depth research on product line and created a detailed report for the product manager
Performed daily cycle counting of products and ensured product accuracy, quality control
Performed project management and analysis of business requirements
Performed customer service and administrative tasks for the sales force
Performed extensive research and developed a comprehensive product strategy for the company
Performed weekly and quarterly market research to determine the best product for each market
Maintained and grew customer base by providing technical expertise and training to new product development teams
Maintained the front-end of a website using ASP, CSS and Javascript
Maintained a high standard of quality and consistency across the UI
Maintained the highest quality of products and ensured the product met all customer specifications
Maintained quality and productivity standards for the entire company, while maintaining a positive and productive work environment
Maintained customer satisfaction by providing exceptional service to customers, and ensuring that the store was in compliance with company policies and regulations
Maintained relationships with vendors, distributors and product development
Maintained an ongoing communication with the client and product development teams
Maintained sales and inventory levels by planning product line and pricing
Maintained full responsibility for the product line of a leading manufacturer and distributor
Maintained current and accurate knowledge of product lines, promotions and pricing
Maintained strong relationship with clients and suppliers to meet deadlines, while maintaining a high quality product
Maintained detailed project schedules, budget and resource allocation for the project
Maintained contact with key stakeholders to identify and develop marketing plans
Maintained daily contact with customers to provide information on product and service
Maintained a strong knowledge of current market conditions
Maintained a positive and friendly environment for customers, staff members and vendors alike
Maintained the overall performance of all sales and customer relationships by providing a strong and effective sales team
Maintained an accurate and up keep of the application's
Maintained customer satisfaction and increased profitability by providing quality product and service
Maintained an effective working relationships with key decision maker, sales and marketing personnel
Maintained an effective and consistent relationship with the product lifters
Maintained up to 100+ client relationships and provided technical expertise to clients in the development of new products and enhancements
Maintained client database; developed and implemented marketing plans
Maintained knowledge of the product and services provided by various manufacturers
Maintained sales and profitability of the product portfolio by providing technical support and customer service
Maintained a strong focus on the development of new and existing business, while managing the development of business processes and systems
Maintained knowledge of all new and current products
Maintained detailed project schedule for product launches, including the planning and execution of product launch activities
Maintained a high standard of product quality and customer experience
Maintained the highest quality of products and service to the customer base, while providing a high-quality service to the customer
Maintained relationships with clients to drive sales and generate leads
Maintained an effective and profitable business relationship with the customers
Maintained an effective and consistent project schedule for the team
Maintained customer satisfaction by identifying and resolving issues; developing solutions
Maintained relationships with key clients and vendors to provide the best customer experience
Maintained business relationships with vendors and clients to provide best-in class customer experience
Maintained contact with all clients and vendors to provide updates on progress and status of project
Maintained relationships with vendors to develop new product line, and developed pricing strategies
Maintained internal and client relationship with the development of a new business unit
Maintained full accountability for the product lifecare and delivery of all products
Maintained positive relationships with all levels of the business to ensure a smooth transition from the business to a more efficient and cost effective business environment
Maintained current knowledge of the company's product offerings and services, as well the competitive landscape
Led sales and business development initiatives for a $2 billion global manufacturer of industrial and consumer electronics
Led cross functional team of business development, marketing and operations professionals to deliver strategic initiatives and drive revenue
Led all phases of the design and implementation for a web-based, mobile application
Led development of new product and service initiatives
Led project team to develop and deliver a comprehensive, high-impact user experience
Led efforts to identify and develop a competitive landscape for the company
Led continuous process improvements to increase efficiency and effectiveness of the business
Led the planning of all business initiatives and programs for the company
Led a crossfunctional teams of 5 to 15 analysts in the development of a comprehensive, cost effective strategy to reduce the number of cost overruns and reduce the amount of time
Led teams of 10-12 people in the creation and implementation of a new project management system
Led strategic and creative teams to drive new products and service offerings
Led sales and customer acquisition teams to drive sales and profitability
Led strategic initiatives to increase brand visibility and engagement across the company's global
Led teams of 10 to 12 in the design and deployment of Google Analytics
Led the development of a new strategic planning and reporting system for the company
Led cross-deposition of the product development, marketing and customer service functions
Led team of 6 to implement new training programs for all product line
Led development of a comprehensive product training manual for the company
Led multiple cross functional projects and initiatives to improve the product life-cycle and deliver value to the business
Led strategic and operational teams to deliver on the roadmap and drive change
Led continuous improvement projects to drive cost savings and reduce operational expenses while improving service levels
Manage team of 15-30 people in the creation and implementation of a new strategic plan for the organization
Manage customer relationships and provide strategic direction to the business
Described project requirements and provided technical support to the client and project team members
Described as a leader in the field of new products and services
Described business requirements and developed a detailed project schedule for the product
Described target market and developed strategies to increase revenue
Described and implemented the business process for a global leader in the automotive, aerospace & defense industry
Described as a team leader and project lead with a focus on the implementation of new products and processes
Described objectives and goals for the organization
Described project scope to team and provided detailed timeline
Described a new interface for the application and provided detailed instructions for the implementation
Described potential sales and business growth targets
Described business requirements and provided technical support to the user
Maintain accurate and up-to date data for all marketing campaigns
Maintain a strong knowledge of product and market developments to drive business development
Maintain customer satisfaction and ensure all product requirements were being met and maintained
Project managed the implementation of a web based product for the company's first
Lead for the creation of a marketing analytics tool for the company
Lead multiple teams to achieve and maintain the best customer satisfaction
Lead teams to define and execute product deliverable plans, manage project schedules
Lead technical and operational initiatives for the company
Designed and developed a web-enabled system for the sales team to manage and monitor the sales activity of a large-volume, high volume retail store
Designed marketing plans and strategies to increase revenue, reduce expenses and maximize profits
Designed and developed new promotional strategies for the business and managed all aspects of the sales process
Designed a system to monitor the status of all incoming and outgoing shipments for the department
Designed an online tool to manage the inventory of all products
Designed an integrated sales plan to increase revenue and customer base
Designed, developed and executed a new business plan for the product portfolio
Designed a marketing strategy for the new products and introduced them to the market
Designed a new business strategy to drive revenue and profit
Designed an innovative, cost effective product that increased customer satisfaction by 30%.
Designed solutions to improve the customer experience and increase productivity
Ensured all products are delivered on schedule and within cost
Ensured all products and services are in line with the business plan
Ensured compliance with FDA, OSHG and other applicable regulatory requirements, including the development of product packaging and manufacturing
Ensured accurate and on-target marketing strategies
Ensured successful implementation of all strategic plans and objectives for the organization
Ensured proper execution of all new products and processes, while maintaining a positive working environment
Ensured proper execution of all business requirements
Ensured high-level of quality and consistency across product line
Ensured accurate and on-going customer service by ensuring that all products are in stock and ready for customers
Ensured that the business objectives and goals are aligned with the business objectives and goals of our clients
Ensured the highest levels of product and quality are delivered to customers
Ensured compliance with corporate and government requirements, policies & regulations
Ensured timely and effective execution of all business requirements and processes
Ensured quality and timely deliverance of content across the entire company
Ensured timely and cost efficient product development
Ensured proper communication between the business and marketing
Ensured successful execution of business objectives by developing and managing a team of 15+ associates
Ensured optimal customer service and product delivery for a diverse range of customers and business partners
Ensured continuous process change and improvement through the implementation of continuous process improvement
Ensured all products and service lines were in line with company's business objectives
Ensured brand awareness and product placement
Ensured consistency of message across multiple platforms, resulting in increased awareness and customer engagement
Ensured timely and effective completion of all project requirements and deliverable documentation
Ensured proper execution of the business plan and objectives for all areas of the company
Ensured proper execution of product launches, and managed the development of product marketing strategies
Ensured consistent and timely execution of product launches, new products and customer service activities
Ensured high quality, on-time deliveries of all products to meet customer demand
Ensured a consistent and effective process for all new business development
Ensured effective and efficient implementation of product strategies, marketing plans and sales promotions
Ensured high levels of service and satisfaction for customers, while ensuring the highest quality of products and services
Conducted a project to create an automated testing framework for the application
Conducted research and developed a comprehensive marketing strategy for the product line
Conducted and led a team of product development and marketing managers to develop new product and marketing strategies
Conducted and executed market research to determine competitive positioning and market share
Conducted business analysis and developed strategies to improve the business process
Conducted analysis of business requirements and developed a comprehensive product roadmap
Conducted internal and customer-focused research to develop new products and services, including the development of product and service offerings
Conducted sales and customer service training for all sales associates and managers
Conducted qualitative and statistical analysis of competitor's product line and competitive market data
Conducted all phases of the development process from initial design to final product release
Conducted competitive research and analysis of competitors, product development
Conducted competitive analyses of products and service
Conducted analysis of current business requirements and provided technical support to the business units
Conducted a weekly status review of the Product Team and provided feedback to the Product Managers
Conducted and executed a full life- cycle of business requirements gathering, development and deployment
Conducted market analysis to develop and execute new business strategies, including product launch and sales
Conducted weekly meetings with the sales and engineering departments to ensure product development and delivery
Conducted all sales and promotional campaigns for the business to drive sales
Conducted internal and client interviews to determine the feasibility of a new product line
Conducted market research and developed marketing strategies to increase product sales and profitability
Conducted market research and developed new product introduction strategy
Conducted research and analyzed business needs, identified key opportunities and created strategic plans to meet those
Conducted weekly meetings with product development team to review new products and provide feedback
Conducted initial market analysis to determine product line and pricing
Conducted business analysis and market segmentation to determine product positioning and competitive advantage
Conducted monthly and yearly reviews of all employees to make sure that the company is in compliance with all federal regulations
Conducted extensive research and development of new products
Conducted data analysis and presented findings to executive leadership, business units and stakeholders
Conducted testing and analysis of the business process
Coordinated with the Marketing Department to create and execute new products
Coordinated the design and development of a product roadmap for the company's new products
Coordinated all marketing activities for the Google Adwords and Search Engine Optimizations
Coordinated efforts of a team to identify and implement solutions for the customer
Coordinated new business opportunities, negotiated pricing and contracts
Coordinated with the customer to determine product requirements
Coordinated the design of a Product Life cycle for the new products
Coordinated new business and sales development efforts for the product portfolio
Coordinated sales and customer support efforts for the entire sales force
Coordinated development of a project plan for the new business development team
Coordinated marketing and advertising strategies for the business, which increased sales by 25%.
Coordinated with the Marketing team to develop and execute a new marketing plan for the product line
Coordinated the development of new products and processes
Coordinated project activities with business stakeholders
Coordinated, tracked and evaluated the effectiveness of market analysis and product marketing activities
Coordinated efforts with sales team to develop and implement strategies for increasing customer satisfaction
Coordinated global sales and distribution of product
Perform cost and performance analyses to identify potential cost saving initiatives
Perform business process reviews for the development of a web based application
Perform market analysis to develop product and service strategies for a new product launch
Perform customer surveys to evaluate the product and identify opportunities for improvement
Perform business analysis and identify key performance metrics to improve product quality and customer experience
Perform business analysis and identify trends
Perform quantitative and statistical research to identify competitive opportunities and develop strategic business plans
Developed and managed a new product development process for the company's new product
Develop and execute marketing strategies to increase brand visibility and sales
Developed and executed a project to implement the company wide web application to manage the company's online marketing and social networking
Develops and maintains a team of product development and sales professionals
Developed and managed a global product lifecontractor program for the automotive and aerospace industry
Develop and implement a strategic marketing plan to increase revenue and profitability for the organization
Directed and coordinated the development of product line and marketing strategy
Directed team of 6 to implement and maintain the company mobile application
Directed cross functional team of marketing and business analysts to drive brand awareness and increase revenue
Directed and coordinated the development of a comprehensive strategy for the organization's business unit
Directed a crossfunctional teams of product development professionals to define and deliver the product portfolio
Directed a crossfunctional teams of designers and product development personnel
Directed team of 8 to 12 employees in the implementation of a new, more robust and scalable data center
Directed cross-sell initiatives to drive revenue and increase sales, including product line management
Directed new business initiatives for the company
Directed project teams to ensure successful launch of product and ensured that the project met or exceeded customer expectations
Organized and implemented a new marketing strategy for the business unit
Organized a new business unit to provide the highest quality of products and service to customers
Organized a $2M annual sales plan for the entire company
Organized project schedule and resources to ensure on-going project execution
Organized project teams to meet business needs and objectives, including product development
Organized company-specific training materials and facilitated workshops for product managers
Organized and implemented the company-specific marketing plans for new products and promotions
Organized the sales cycle for new products and developed a marketing plan to meet the business needs
Organized a new project to implement the company wide system for tracking and monitoring of customer orders
Organized a new division of the business to provide a full range of services to the customer
Organized marketing and social networking projects for the organization to promote
Organized training and mentored staff to increase efficiency
Organized project schedule for the mobile apps and provided detailed status reports
Organized sales and promotions to maximize revenue
Organized and managed the sales team, developed new business opportunities and negotiated contracts with suppliers
Organized a team of 10-15 employees to create a successful, high performance store
Organized new business development activities and managed the implementation of new product lines
Organized weekly sales meetings with product managers to review current sales and future product opportunities
Organized marketing and advertising strategy for new products
Organized work flow and reduced the number of manual labor hours by 30%.
Organized and managed the team of product managers and sales representatives to develop, launch new product lines and introduce products to the marketplace
Built the first ever global customer service and product roadmap for the company
Built global brand awareness and drove product development
Built and implemented a comprehensive, integrated marketing program for the company's new product launch
Built the business from ground up and grew the product to over $100M in sales
Built positive rapport with all customers and staff to provide a positive experience for all guests
Built global sales and service relationships with Fortune 1000 customers and key decision maker
Built and managed a global team of Product Management and Business Analytical professionals
Built, managed and implemented a new marketing plan for the product
Built sales and customer relations through effective product demonstrations
Implemented and maintained a database of all research results for the company
Implemented innovative and creative marketing campaigns to drive sales and generate new business opportunities
Implemented multiple new features and functionality for the company mobile app
Implemented multiple agile and lean processes to ensure the project met all deadlines and milestones
Implemented all processes and procedures for the new business
Implemented multiple marketing campaigns to drive new product sales and customer retention
Implemented key performance metrics and processes to improve the overall quality of service provided to the customer
Implemented and maintained a successful Product Management System for the US and Canada (PMS).
Implemented and maintained a successful marketing strategy for the product portfolio
Implemented the new reporting process for all of the new reports
Implemented an internal system to monitor and manage the status of all projects, including project schedules and budget
Implemented innovative and effective strategies to drive brand visibility and sales
Implemented Sales and Customer Relations initiatives to increase the company sales and customer base
Implemented new processes and standards for the Product Management Process
Implemented process improvements to reduce product cycle times and maximize productivity, while reducing product cost
Implemented sales and service initiatives to drive revenue growth and customer retention, while managing the overall sales and marketing functions of the business
Implemented an innovative messaging campaign to increase awareness of the company and to increase clientele
Implemented innovative marketing campaigns to drive sales and generate leads
Implemented cost reduction initiatives to reduce costs and increase productivity
Implemented process improvements to reduce cost and increase efficiency of the product
Implemented key initiatives to increase revenue and reduce expenses by $2M annually
Implemented multiple marketing campaigns to drive sales and generate repeat business for the company
Trained and developed sales staff to meet the demands of a growing market, including the development of sales and marketing plans
Trained, developed and managed a cross functional product portfolio of over $100M in annual sales
Trained over 200 new employees in the use of Microsoft Excel, Word and PowerPoint
Trained all sales and marketing staff on the new products and services
Trained all sales and marketing personnel on the new business process
Trained team of 6 to create and execute a new marketing strategy for the company
Trained and managed a group of product engineers and sales managers
Trained new hires on all products and processes;
Trained on the latest technologies and software to enhance the customer experience
Trained in the areas of sales and customer experience to help drive sales and profitability
Trained team of 6 to create and execute strategic product roadmap
Trained on the following products, and services to ensure the best customer experiences
Trained to use the company software and hardware to manage the company's business
Trained employees on the new process and how to improve the processes
Trained the sales and engineering staff on new technology
Trained users on how to configure and use the software for their specific applications
Trained as a scrrum expert and was able to develop a new method of managing the scrums
Trained and mentoring staff on new product launches, marketing campaigns and promotions
Trained on the importance of communication and teamwork, as well
Trained staff on new software and hardware
Trained all new employees on the company website and in-house
Trained on the new software and hardware
Trained end users on the new features and how to use the system
Trained employees on the Agilent process and how to implement it
Trained a team of 10 product managers and achieved 100% on-time launch
Addressed all client needs and provided appropriate product solutions to increase sales
Addressed all issues and concerns with the product lifecyservices
Addressed customer questions and concerns in a clear, understandable fashion
Addressed challenges and provided solutions to improve the business process and increase efficiency, while providing a high-quality customer service
Addressed key customer needs and identified solutions to improve product performance
Addressed new and current customer needs; created sales strategies and marketing plans
Addressed multiple issues with the existing product and provided feedback to the customer on how they could improve the functionality of their product
Addressed customer inquiries, resolved issues and ensured satisfaction with products
Addressed customer concerns and resolved them in a professional, effective and timely matter
Addressed all customer service and sales inquiries in a professional manner
Addressed a wide array of technical and customer issues, providing solutions to ensure the best possible customer satisfaction
Addressed the challenges of a changing business culture and implemented strategies to drive sales, profitability and customer service
Addressed challenges and provided guidance to the business units in order for them to achieve and exceed their business plan
Addressed a variety of technical and operational challenges, resulting in a successful project
Addressed multiple customer questions and issues in a professional manner while maintaining high customer satisfaction
Addressed issues with the customer and product team to improve quality, reduce production costs
Addressed client inquiries regarding billing issues and provided resolutions; created new processes for increasing client satisfaction
Addressed an array of client inquiries and provided support for the development of a mobile applications
Addressed new business requirements for the product
Addressed issues with pricing for product and services to maximize profitability
Addressed complex issues and concerns with a team of 15-20 people in the field
Addressed and resolved all issues with the project
Addressed customer needs and challenges in a clear manner; developed and executed sales plans to meet those needs
Addressed customer service issues in a timely and accurate
Addressed the needs of customers and provided technical assistance on product design and development
Addressed issues with the customer and provided feedback to improve the product
Addressed issues with the application and resolved any problems with the system and applications
Addressed key customer concerns and created new processes to streamline the product development cycle
Addressed multiple customer needs and concerns
Addressed multiple customer service and technical issues with a proactive attitude and demonstrated the capability to resolve issues in a professional and timely fashion
Addressed key issues and provided recommendations to the executive management team on new opportunities
Addressed user issues and resolved them in a clear concise manner, and provided solutions to the customer
Addressed usability issues and made suggestions for improvement, including creating a new user experience
Addressed business needs and opportunities for new products
Addressed challenges and provided feedback to senior leadership on the effectiveness of product development
Operated as a key member of the product development lifecycles
Operated and maintained a $2 million budget for the department
Operated cash registers and handled customer complaints, refunds
Operated the company vehicle to provide customers with the most accurate and efficient delivery service
Operated an in house computer lab to develop and maintain a competitive pricing system for the company
Operated an in house marketing and advertising campaign to drive brand awareness and generate new revenue
Operated all the accounting, payroll and HR processes for the company
Operated machinery to locate and correct defects in parts or assemblies
Operated as a liaison between the customer and product management
Operated the company as a full-service business partner to the company's clients
Operated various software applications to analyze and forecast market share
Operated on a $10M budget and was the primary contact for all business and technical aspects of the company
Operated multi-million dollars of equipment and supplies to support the company's sales and marketing efforts
Collaborated with the team to create a comprehensive product plan for the company's new products
Collaborated and developed a team of developers to create and maintain a new web application for the company
Collaborated in the design and implementation of a product line for the company
Collaborated to design and implement a web based training system for the company's employees
Collaborated to design and implement a product roadmap for the new products
Collaborated directly with the Marketing and Product Management team to identify new opportunities and develop strategies to increase revenue
Collaborated internally with the sales and operations team to identify opportunities for growth and develop business plans
Collaborated cross functionally with other team leaders to identify and implement new processes, procedures or systems
Collaborated cross functionally with other departments to develop and deliver new features
Collaborated with the business to create a project schedule and manage the team to deliver on schedule
Collaborated on the creation of product specifications and technical design documentation
Collaborated and developed with the customer to define and deliver product roadmap
Collaborated across all levels of the business to create and deliver a comprehensive marketing plan for the company
Collaborated closely with business partners to ensure timely and effective implementation of new business processes and procedures
Collaborated to design and build a mobile application for the iPhone
Collaborated extensively with the sales force to identify and execute key sales initiatives to drive incremental revenue
Collaborated between the marketing and production teams to ensure all aspects of the project were being executed
Collaborated cross functionally with other departments to develop and deliver strategic plans for the business
Collaborated between the Business and Product Teams to define the requirements, design of business process and deliverable for the project
Collaborated with the Marketing and Product Development Teams to ensure that the company's brand and image was represented in the most effective and efficient ways
Collaborated on the design of a new feature for the company
Collaborated in the design and implementation of a product that is compatible with the customer requirements
Collaborated in the design and implementation of a web application for the Department of Health
Collaborated in the design and implementation of a product portfolio
Collaborated cross-functionality with business units to develop and execute strategic plans for the product line
Collaborated between the business units and Product Managements to ensure the delivery of product lifecycles
Collaborated internally with the product development team to ensure all requirements are being met
Collaborated internally with the Sales and Marketing team to ensure that the product was being delivered to customers in a professional and timely fashion
Oversaw and coordinated the development of a comprehensive project plan for the implementation of a global financial reporting platform
Oversaw project development and implementation of a web application for the company's first
Oversaw new business opportunities, including product development and sales training
Oversaw research and analysis of the customer experience, which resulted in a significant improvement of the overall customer satisfaction score
Helped to create and implement a strategic marketing strategy for the company
Helped launch the new products and managed all product launches for the company's largest client
Helped launch the company's product portfolio and developed a marketing plan to launch new product lines
Helped establish and maintain a database of all current and potential customers
Helped establish and manage a team of 5 new Product Manager
Helped establish and implement a successful, cost effective product life cycle management system for the product life-cycles of a variety products
Helped define and execute the strategy for a $2B global technology company
Helped achieve the highest level of product and customer service for the company's customers
Helped achieve the highest level of product and customer service satisfaction
Helped to create and manage a marketing plan for the store
Helped to define and manage the business process for a global product launch and implementation
Helped with the design and launch of a website for the company
Helped implement a successful strategy to improve the efficiency of a $1B global business unit
Helped the team to create a cohesive and engaging messaging that was consistent with the mission statement
Helped drive the company from a low of 50, to an average 100% in sales
Helped establish and maintain a strong customer relationship through the creation of a comprehensive product plan
Helped build a strong customer service and product management teams, which resulted in a significant increase of customer retention
Helped implement and drive sales of the product to new and existing customers in the Southeast Region
Helped drive the company from a low of 50 employees to over 100 in less one year
Helped achieve the goals of a successful company, while providing excellent customer care
Helped identify and define the best products for each product
Helped achieve $100 million in sales
Helped to develop and manage the product portfolio for a $2B global company
Helped to develop and manage the product portfolio for a leading provider of medical and surgical products
Helped create and manage a team of 6 product specialists
Helped design and develop a product strategy for the first time in a major global market
Helped establish and manage a global product strategy for the company
Helped drive the development of a new business unit
Helped drive sales and increase profitability by creating a positive environment for customers and staff
Helped establish a company to help people with their health care
Helped identify and develop a marketing strategy for the business
Helped improve the overall efficiency of a website by developing and maintaining the content of a weekly blog
Helped coordinate and implement the mobile app for a large-format newspaper
Supported and managed the development of a web application for the company's financial reporting and analysis
Supported all phases of the business from concept to implementation, including product development and testing
Supported development of a new business unit for the product
Supported and managed the development of a product portfolio for the company's global sales and marketing
Supported development of the company-specific business process and processes
Supported Sales and Operations teams in the creation of a comprehensive e-Commerce strategy
Supported Sales and Operations teams in the creation of a comprehensive product roadmap and strategy for the new business
Supported new and established products
Supported sales and engineering teams in the design of a product line for the automotive and aerospace industries
Supported brand development and marketing efforts for the brand, resulting in increased sales and brand awareness
Supported several projects and managed the team of Scrap Analysts
Supported the development of a comprehensive strategy for the launch of a new marketing strategy
Supported sales and operations of the product portfolio for a global manufacturer of high-performance, multi -functioning medical equipment
Supported all sales and service initiatives for the business, with a focus on customer retention and sales
Supported and assisted in the design, implementation of a strategic plan to achieve the objectives of a new business development and sales force
Supported a $10MM product portfolio with over 200 SKUs
Supported sales and engineering in the design, production of products and services to meet customers' needs
Supported production and quality of products, managed inventory levels
Supported new and established customers with their wireless needs and service
Supported business unit with the implementation of a web application for the company to manage its inventory
Supported launch of a global brand-topping new mobile application
Supported Sales and Engineering team in the design, testing & implementation of product solutions
Supported manufacturing and distribution of the company-specific software
Supported business objectives by providing strategic planning and product management for the company, including sales and marketing
Supported the development of new products and processes, as well
Supported development of the business requirements and design
Supported marketing efforts by identifying and developing key market opportunities
Supported all aspects of the Product Management process from initial concept to product launch
Supported sales team in the creation of product and service plans, including pricing
Supported a team of six Production Managers in the creation of a successful production launch
Supported engineering, manufacturing & distribution teams in the creation of a product line for the company
Supported senior management in the creation of a strategic business plan for the company
Supported over 100 employees in the development of a $1B online retail and wholesale business
Supported several different platforms and applications
Supported marketing and product teams in the creation of strategic marketing and sales plans
Monitored and managed the development of new products and processes, including product design
Monitored the progress of all projects and ensured the delivery of quality products and services
Monitored market conditions and competitive activities to identify new opportunities and develop strategies to meet these
Monitored performance of all products and services, ensuring compliance with all applicable regulations and policies
Monitored the performance of all sales and service activities to drive revenue, profitability and margin
Monitored progress of the iOS app and made sure that the team was on track to meet the deadlines
Monitored, developed and implemented a comprehensive marketing strategy for the new product
Monitored, developed and implemented new products
Monitored sales and marketing activities to identify potential opportunities and implement strategies to achieve sales objectives
Monitored performance of the team and reported to senior leadership on progress
Monitored process and equipment performance to identify opportunities for process improvement
Monitored key metrics and identified areas for process improvements, product enhancements and new products
Monitored system and business performance to ensure compliance with company standards
Monitored new products and services to drive sales
Monitored new business opportunities and provided recommendations to the Executive Vice President of Marketing
Monitored inventory, sales and customer satisfaction to identify opportunities for improvement
Monitored new products and services to identify potential opportunities
Monitored and evaluated the progress of product design projects and the quality of product
Monitored the progress of product life-cycles and ensured milestones were met on time and within budget
Monitored the progress of all products and processes to identify opportunities for improvement, and made recommendations to senior managers
Monitored progress and reported to upper level leadership; Developing and implementing action plans to improve the customer service and operational processes
Monitored sales and inventory to determine product demand
Monitored consumer preferences and purchases to identify trends
Monitored, analyzed & implemented marketing plans to increase market presence
Monitored sales and marketing efforts to identify new product and services opportunities
Monitored sales and inventory to determine profitability of products, and developed new business opportunities
Monitored inventory and reported to the VP of Operations on product status
Monitored progress and performance of all Product Managements in the US and abroad
Monitored global market performance and provided strategic planning for new business opportunities
Monitored business processes and provided guidance to the team in order for them to achieve business objectives
Monitored consumer behavior and preferences to identify potential consumer
Monitored and managed the business requirements for a $3B, multi-channel ecommerce platform
Monitored the status of backlog and identified opportunities for resolution
Monitored all aspects of the project from design to deployment
Monitored market trends and identified new opportunities to improve the product mix and sales
Monitored project progress and delivered on schedule to meet customer requirements and expectations
Monitored production schedules and adjusted as needed to ensure quality and on-time shipments
Monitored project status and prioritization to meet customer expectations
Monitored market trends and identified new opportunities to improve product offerings and service levels
Monitored all aspects of new products development and implementation for the entire company
Monitored project progress and made necessary adjustments to ensure quality and on-time deliveries
Monitored performance of all Marketing and Product Development Teams to ensure the best possible product and service offerings
Monitored market trends and identified new opportunities to improve customer satisfaction and reduce costs
Monitored development of new and improved products
Monitored business requirements and identified key performance metrics to identify opportunities for process improvements
Inspected and evaluated the performance of all products and processes to ensure compliance with established standards and procedures
Inspected the quality of products and made sure that the quality standards were being met
Inspected the work of other team member to make certain they were performing the job
Inspected products to identify defects and made necessary corrections to ensure quality and productivity
Inspected products for quality and compliance with specifications, using test equipment
Inspected the quality of products produced by various manufacturers and evaluated the quality of products manufactured by other companies
Inspected products for quality and quantity, packed product to customer specifications
Inspected existing and potential products, created new processes to increase sales, and created a new process to improve customer service
Inspected vehicles for damage and defects
Inspected existing and proposed new product line to identify opportunities and develop new products
Inspected web content and created user guides for the web
Inspected raw material and finished products for defects
Inspected raw material and finished products for defects, quality control and compliance with specifications
Inspected & Imaged all product for defects
Inspected each vehicle for defects and quality issues before shipment to customers
Inspected and maintained the entire plant for quality and productivity standards
Inspected all products for compliance with FDA and company regulations;
Inspected all products for compliance with company and regulatory guidelines;
Inspected, analyzed & recommended improvements to product line and marketing strategies
Inspected products for compliance with FDA and ISO
Inspected the quality of products and ensured compliance with specifications, including the quality control of product
Inspected multiple applications and created new test plans to validate the functionality of each application
Inspected vehicles for compliance with applicable regulations and standards; prepared reports for senior management and customers
Inspected products for compliance with customer requirements and established standards for quality, performance
Inspected vehicle to make repairs and ensure proper installation, including oil changes
Inspected and managed all the projects for a major company
Inspected and tested products for defects, such that malfunctions can occur
Inspected all new products and made sure that all the products met their quality requirements
Inspected new products and evaluated existing product designs to identify potential issues and opportunities
Inspected projects and created a detailed project schedule for the team to ensure that projects are completed on time and within scope
Inspected finished products for conformation to customer specification and quality specifications, using a micrometers or gauze gauge
Inspected parts for quality and compliance with specifications, using microneters
Inspected components, sub assemblies and finished product for compliance with quality and safety regulations
Inspected equipment and systems to identify problems, determine the causes and correct them
Inspected various projects and created a project schedule for the team to complete
Inspected work performed to determine conformance with standards and specifications
Inspected equipment and performed maintenance on all types of aircraft
Create innovative and effective marketing campaigns to increase brand visibility and revenue
Create custom reports for the business to monitor and analyze
Create compelling marketing strategies to support the growth of new business
Handled all phases of the project from initial design to delivery
Handled the design and development of a product for the new products
Handled a wide variety of projects from conceptual design to final product
Handled strategic and operational planning for the company
Handled business requirements and created test plans for the new system
Handled sales and customer service for the entire store, and handled all aspects of the store
Handled the design and production of a product for the US market
Handled customer inquiries regarding products
Handled marketing and promotional aspects of the business, from prospecting to client relations
Handled a large amount of incoming and out-bound customer calls
Handled design and implementation of a product roadmap
Handled technical and business issues for the product development, marketing and sales team
Handled client requests and inquiries regarding the use of mobile applications
Handled projects from conception to delivery, and provided strategic guidance for the organization
Handled the day to end of product development and implementation
Handled multiple projects from inception to completion, and provided leadership for the development of product concepts and marketing materials
Handled new business, managed existing accounts and negotiated with vendors to maintain current
Supervised sales, customer service and marketing teams to achieve company goals
Supervised all aspects of sales and customer experience, marketing communications strategy development
Supervised development of a global sales strategy for the product
Supervised the development of a new mobile app for the company
Answer inquiries from clients, customers and other internal stakeholders regarding the status of their applications
Answer calls from potential clients regarding new product information and services
Answer inquiries from clients regarding the status of projects
Established the company as a leader in new products and service offerings
Established the company as a leading provider of quality and value-added services to the automotive industry
Established the first ever global sales and service strategy for the company
Established strategic partnerships with key business units to support the development of new business opportunities
Established strong business relationship with clients and partners to ensure a successful launch of the new product
Established customer relationships and provided technical expertise to ensure product delivery
Established strategic business plans and implemented them into the business plan
Established strong customer relationship and provided feedback to the customer on product features and benefits
Established company standards for quality and productivity, developed new processes to improve customer satisfaction and reduce costs
Established an effective, efficient process to ensure all stakeholders have the tools to effectively plan, execute and monitor the Sprint project
Established new business and created a successful marketing strategy to support the company brand
Established sales and customer relationship development programs, which led to increased sales and customer loyalty
Established relationships with suppliers to develop and deliver products, services or solutions that meet customers' needs
Established standards for the quality of products and service, developed new product line strategies to meet customer demand
Established a new business strategy and product line to drive sales growth and profitability
Established an innovative and efficient marketing strategy to drive new business and expand existing client relationships
Communicated with the customer to understand and address any concerns or issues
Communicated business objectives to senior leadership and managed the execution of strategic initiatives to drive revenue growth and customer retention
Communicated the vision and direction of product strategy to the customer
Communicated directly with the CEO and VP of Operations to develop strategic messaging and marketing strategies for the organization
Communicated directly with the client to understand and implement analytics strategies
Communicated with the customers to provide information about product and promotions
Communicated all store marketing and sales activities to customers, team members and store managers
Communicated directly with clients to determine the most effective and cost-efficient methods of achieving their business goals
Communicated project requirements to the client and provided detailed design details
Communicated and collaborated with the product team to develop and implement a product roadmap
Communicated project status to management and stakeholders, including the development of business case
Communicated directly with customers to provide information on products and services
Communicated directly with the CEO and COO to develop strategic business plan and strategy for the organization
Communicated daily with the client to ensure all product and service needs are met
Communicated regularly with the customer to ensure all issues and concerns are resolved
Inspected and evaluated new products, including product development and manufacturing
Inspects and evaluates new products, processes & product line
Inspect the quality of products and processes
Inspected and maintained the product for accuracy
Inspectes and maintains product quality, safety standards
Inspect work performed to determine accuracy and completions of work
Prepared and delivered presentations to executive leadership, business units and stakeholders
Prepared sales and service plans for the product portfolio, and managed all sales activities
Prepared, analyzed and presented financial results to executive leadership team
Prepared sales forecasts and budgets for the product development cycle, including all phases of the product development process
Prepared the content for a new website and developed the user stories
Prepared all the documentation for each sprint and worked with the team to get it done
Prepared all the documentation for each sprint, and worked with the team to ensure all sprints are executed in a smooth and efficient way
Prepared proposals and presentations for the product design group, and managed all phases of the product development process
Prepared monthly and annual financial reports for the company's clients
Prepared new business opportunities, managed and executed marketing strategies for new product development, and managed the implementation of new products and processes
Prepared and executed the annual strategic planning for a new business unit
Prepared sales proposals for potential new product lines and negotiated with suppliers to achieve product and service delivery
Prepared, developed & delivered a product lifeline for the company's largest customer
Prepared business cases for the project and worked with stakeholders to define requirements and deliverability
Prepared technical and operational plans to meet the customer needs, including product design and delivery
Prepared, developed & managed the strategic business strategy for a $1 billion global manufacturer of industrial and residential lighting
Prepared sales presentations for the new product
Prepared new products for the sales floor and assisted in product demonstrations
Prepared detailed reports and analysis of the business needs, including market trends
Prepared a variety of presentations for the executive leadership and senior management
Prepared all proposals for the acquisition of a major US military contractor
Prepared reports and metrics for management
Prepared annual budgets for $3M in revenue and over $1B of expense
Prepared and presented a strategic vision for the product roadmap
Prepared all marketing collateral for the company
Prepared the strategic roadmap for a new business model
Prepared the sales and service plans for all the new products and service plans
Prepared detailed proposals for the product development and implementation of new technologies, including the introduction and integration of a product into the market
Prepared new products and developed marketing strategies for the new product lines, including advertising and promotional campaigns
Prepared a detailed roadmap for the product life- cycle
Prepared monthly and annual sales reports for the company, including profit and loss statement
Providing strategic direction and oversight for product design
Utilized Lean Manufacturing methodologies to drive continuous process improvements and reduce costs while increasing efficiency
Utilized a consult approach to develop and execute a comprehensive plan to improve the customer's experience
Utilized a web based application to create and maintain a database of all the information in a database
Utilized SAP to create and implement a process for the new product development
Utilized data from the National Institute of Standards and Innovation to develop a comprehensive report for the National Institutes of Health
Utilized SAP to develop and manage the business requirements for a new product
Utilized multiple resources to develop and execute a new production line
Utilized MS Project to create and maintain a database of new features
Utilized lean principles to improve the efficiency of production and quality
Utilized MS Office to create and manage the project plan for a new business unit
Utilized and managed the development of a comprehensive strategic marketing strategy for the business
Utilized quantitative and objective data to develop strategic business plan and sales strategy for a leading provider of high quality medical device products
Utilized various software programs to create and manage the daily activities of a small team
Utilized Agiles to develop and execute a product strategy for the company
Utilized company-specific software to manage and maintain the business
Utilized Six-axis manufacturing process to design and manufacture a new product for the US market
Utilized a variety of technology to create and execute product vision
Utilized a comprehensive assessment of the organization to develop and evaluate KPIs, goals & objectives
Utilized Six-axis and Autoclaves to develop product features
Utilized Microsoft Excel to develop and maintain a detailed project management system for the entire organization
Utilized strategic marketing strategies to develop and implement strategic plans for the product portfolio
Utilized multiple marketing tools to develop and implement strategic plans for the business unit
Utilized technical knowledge to create and develop a comprehensive technical document for the development of a new product
Utilized cross functional collaboration to define and deliver key performance measures
Utilized internal and vendor software to manage the project lifeproduct
Utilized effective planning and communication techniques to develop, coordinate,.
Utilized proven ability to manage, lead and coach crossfunctional teams to drive results
Utilized company-developed features to enhance the functionality of existing features
Utilized the latest in research and development to create a new, more efficient process for the company
Utilized a variety of marketing strategies to increase brand exposure and sales, including direct marketing campaigns
Utilized industry knowledge to create and implement new products
Utilized Six Sigma methodology to develop and execute strategic business plans for the company, which included product development and implementation of new business initiatives
Utilized data to develop and execute strategic marketing plan to drive revenue and increase brand visibility
Utilized Microsoft Project to develop and implement a comprehensive plan to stream line the backlog
Utilized multiple software applications to manage and monitor the production of product lines
Utilized market research to determine the best products and solutions for each client
Utilized agile method to manage and deliver on time delivery of products and services
Utilized multiple software applications to develop and maintain a detailed product specifications
Utilized key metrics to measure and improve performance of the business, while maintaining a positive and professional image
Utilized process improvement tools to identify and improve processes, procedures & tools
Utilized design and engineering to create a product that was compatible with the customer needs
Made recommendations to the management on how best and efficiently to implement the changes
Made strategic decisions to improve the overall profitability of a company
Made decisions on the most effective and efficient methods to meet the needs of our clients
Made a significant contribution to the success of a new company
Made critical decision to implement a process improvement plan for the Product Lifecycling and Distribution division
Made initial contact with customers to determine their requirements and expectations
Made improvements to the existing system and implemented a process to improve the efficiency of all aspects
Made recommendations to senior level executives on how best to leverage new product and process
Made strategic recommendations to the business
Made key strategic recommendations to drive sales and revenue for the company
Made strategic recommendations for the design and implementation of a comprehensive user experience and reporting tool for the organization
Made key contributions to the successful execution of a major brand launch
Made critical decision to migrate from a single system into multiple systems
Made recommendations to the project manager on a variety of issues and risks
Made a significant contribution to the development of a successful product life-cycle for the company
Made decisions on the design and implementation of a web-enabled Google Analytics platform
Made sales calls to prospective clients and assisted with the development of marketing strategies
Made all the decisions on product development and marketing strategies
Made it easier for the user to find what was needed and get the job completed
Designated to develop and execute a strategic marketing strategy for the company's new business unit
Designated to manage the Product Management Team and oversee all aspects of the Product Marketing and Sales
Design the business strategy for a new and improved version of the company's first mobile application
Make decisions on the development of product and marketing plans
Make suggestions for improvements to the existing system and provide feedback to the team
Make business decisions and analyze data to identify opportunities
Increased customer loyalty by developing and executing a successful sales strategy