Operations Manager Resume: Sample and Free Template [2020]

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  • Managed multiple departments and projects
  • Managed budget and financial reporting for the entire organization, and oversaw all financial reporting for the entire company
  • Managed multiple departments and projects, ensuring all tasks are accomplished in a safe and efficient manner
  • Managed all store operational aspects of the business, from hiring and training employees to managing inventory, sales forecasting,.
  • Managed and trained a crew of 5 employees in the installation and maintenance of all electrical systems
  • Managed all phases of the operation, from initial hiring to training and on-site operations
  • Managed projects from conception to execution, ensuring project objectives and timelines were consistently met
  • Managed daily office activities including scheduling and training of new hires, payroll processing and invoicing
  • Managed an organization of 20 people in a call centers setting
  • Managed inventory and sales for a large, high end automotive dealership
  • Managed inventory and sales of $2 million in inventory, including all office supplies and equipment
  • Managed a team of 5 service technicians and 1 assistant manager in a call centers
  • Managed and trained a crew of 10-20 associates
  • Managed front desk operations including answering phones and directing guests to the correct department
  • Assisted in the implementation of a safety plan for the plant
  • Assisted the Director of Logistic Services with all logistical functions for the organization
  • Assisted and trained personnel in the use of equipment and vehicles
  • Assisted clients with bathing, grooming and feeding as well
  • Assisted and coordinated the planning, scheduling of work and activities for the construction of a new office
  • Assisted on the floor with customer complaints and concerns, assisted in the preparation of food and beverages for the restaurant
  • Assisted on the development of a comprehensive, operational and safety program for the company
  • Assisted staff with scheduling, payroll and inventory control; maintained records of employee hours and payroll; prepared reports for the management and employees
  • Assisted guests with any questions, problems and requests in a timely manner, while providing excellent customer services
  • Assisted sales and operations managers with the daily operation of a retail store, including inventory control and ordering of merchandise
  • Assisted students with computer problems, and provided assistance to other departments
  • Assisted supervisor with scheduling, ordering and maintaining supplies for the department
  • Assisted with the creation of a training manual for the Operations Manager
  • Assisted the Director of Recreation with all administrative tasks and functions
  • Assisted clients with scheduling and billing, answered telephone lines
  • Assisted and supervised a crew of 10-20 associates in the daily activities of a retail store
  • Assisted clients with scheduling and transportation, answered phone inquiries
  • Assisted management with the planning and implementation of a Fitness Center
  • Assisted employees with daily duties and tasks, maintained a positive work environment and ensured all employees were trained in the company policies and guidelines
  • Assisted managers in the management of their departments and ensured compliance with company policy
  • Assisted Engineering in the planning and implementation of new product line
  • Assisted in the creation of a new office for the company, and assisted in creating a filing system for the office
  • Assisted with the implementation of a new process for the department, including training and coaching of all staff
  • Assisted the Director of Human Resource in developing and executing the annual human resource plans for all staff
  • Assisted other departments with the preparation of invosive andor expense reports
  • Assisted management with inventory and purchasing
  • Assisted clients with daily tasks and provided support to the team in a timely fashion
  • Assisted management with the development of a safety plan for the plant, which resulted in a decrease of the plant accident rate by 50%, and a decrease of the accident rate by
  • Assisted sales team in creating and implementing new processes, policies & standards for the company
  • Assisted staff with the implementation of new policies and programs
  • Assisted all departments with the planning and implementation of all aspects
  • Assisted owner with daily duties including cleaning and maintaining the grounds of a private residential property
  • Provided technical assistance to the Safety Department and other employees in the field of safety
  • Provided operational and financial leadership for a team of six employees
  • Provided management with weekly status updates and monthly reports on the progress of all projects
  • Provided direct support to the Director of Human Resource and other staff
  • Provided training and support to employees in the production of high quality products and services
  • Provided customer support for fitness classes
  • Provided a high quality of care to clients in a home setting
  • Provided a comprehensive management and training plan for the organization's operations
  • Provided leadership and guidance to the operations department, ensuring that operational policies and standards are followed
  • Provided support to the operations team in all areas of the facility, including safety and environmental
  • Provided excellent customer services and maintained a high standard of customer satisfaction and service
  • Provided the leadership and oversight for all operations of the company's largest customer
  • Assist in the planning, execution and evaluation of operational programs, policies & procedures
  • Assist with the hiring process and provide guidance to the staff
  • Assist management with the development of new contracts andor agreements
  • Assist management with the planning and implementation of all logistical operations for the organization
  • Assist plants in the development of plant operating plans and schedules
  • Assist managers with day-to -today tasks
  • Assist in the creation of a cost-saving process for the company, which included a cost reduction of approximately 10%.
  • Assist staff with scheduling of guest services
  • Assist management with the development of a service plan for the delivery of services
  • Assist other departments with the completion of tasks and assignments
  • Assist employees with the development of new and existing programs, processes or procedures
  • Performed analysis of the budget and financial performance
  • Performed in depth research on the business and developed a plan to improve the business
  • Developed a comprehensive, multiyear strategic business plans for the company
  • Developed training program for all new hires, and maintained a safe work place
  • Developed, managed and implemented a retail operations program for the company
  • Developed the first operational plan for a $2 million, multi-year service contract with a major manufacturer of automotive components
  • Developed the business from a start up to an independent business
  • Developed business plan and implemented new processes to increase productivity and reduce costs while maintaining a high level of quality
  • Developed production plans and schedules to ensure on-going product quality and timely delivery
  • Developed procedures and processes for the operation of a new office
  • Developed daily schedules for employees
  • Developed a comprehensive knowledge of the operations and management processes
  • Developed the company Logistical Operations Manual and trained new personnel
  • Developed business plans for the organization and managed all financial activities
  • Developed policies and training for new hires, including the development of safety training and procedures
  • Developed training program for production and quality
  • Developed procedures for the operation of a new store in the area
  • Developed & maintained a team of 5 employees to meet and exceed guest satisfaction goals
  • Developed procedures and systems for the service department to improve customer satisfaction and productivity
  • Developed strategies to achieve business results, increase profitability
  • Developed Excel spreadsheet to manage and maintain records of the employees
  • Developed strategies to meet and surpass customer service goals;
  • Developed and implemented a training manual for the company, which included a training program for all employees
  • Developed a new process for the company to increase sales and customer service
  • Developed new business and expanded customer base by providing superior service to all customers
  • Developed, maintained and improved the office procedures
  • Developed new procedures for the safe operation of a company vehicle, which resulted in zero accidents
  • Developed an efficient and productive plant operation that increased efficiency and reduced cost
  • Developed training materials and provided support to the team members
  • Developed policies and procedure for the operation of a computerized accounting and financial reporting systems
  • Developed & implemented a system to track and control inventory
  • Developed work instructions and safety programs for the entire company
  • Developed & implemented a Fitness program for the entire company
  • Developed business plan and executed it
  • Maintained a clean and safe environment for the customers, staff and employees of a large retail store
  • Maintained the company website, created and updated job postings
  • Maintained an effective and efficient working environment by ensuring all personnel were trained and equipped to perform their duties
  • Maintained inventory of office supplies and ensured proper stock rotation to meet customer demand
  • Maintained records of customer interactions and transactions
  • Maintained files and logs of work completed
  • Maintained inventory of supplies and materials for the department, as well
  • Maintained company's financial records and reports
  • Maintained store appearance and cleanness, inventory management
  • Maintained and operated a fleet of 53 trucks and equipment, including fork lift
  • Maintained a clean and sanitized environment for the customers
  • Maintained the daily, quarterly & yearly performance metrics of the company
  • Maintained the daily schedule of all maintenance and service activities, including the daily maintenance of all equipment and the upkeep, maintenance of vehicles
  • Maintained accountability of $3M in assets
  • Maintained an inventory of supplies for the department; prepared and distributed monthly inventory reports
  • Maintained sales and service standards in a high paced environment;
  • Maintained high production levels and reduced waste by 30%, increased productivity and decreased downtime
  • Maintained database of current and potential customers, including new business opportunities
  • Maintained over 100% inventory accountability of equipment
  • Maintained excellent communication with the public and employees of various organizations
  • Maintained a safe and healthy environment for the patients
  • Maintained and repaired equipment in a safe, sanitizing and efficient manner
  • Maintained a safe and sanitized work area by checking all products for quality and adherence to company standards
  • Maintained all aspects of the operations, maintenance and operation
  • Maintained safety and health regulations for all personnel, employees and equipment in the work place
  • Maintained daily records of activities and performance, including meal counts
  • Maintained an accurate and up to date record of work performed, and the amount or type of equipment and tools needed to complete the task
  • Maintained quality standards and ensured compliance with company procedures, policies and government regulations
  • Maintained office equipment and computerized filing systems; performed data input and retrieval
  • Maintained training records and conducted performance evaluations for fitness center staff and employees
  • Manage customer accounts and ensure all service issues were addressed
  • Provide guidance and supervision to the operations manager
  • Coordinated with the company's safety and environmental policies
  • Coordinated daily activities of the team to meet production and customer requirements
  • Coordinated all daily office functions and maintained records for over 500 employees
  • Coordinated schedules for employees and maintained files, including timekeeping
  • Coordinated with the Executive Team to ensure all guests needs were being addressed
  • Coordinated multiple projects and activities to meet the goals of Lean manufacturing and customer requirements
  • Supervised 10 employees and provided coaching, counseling & mentoring to ensure compliance with all company and state policies
  • Maintain the highest levels of integrity and efficiency in a demanding environment
  • Maintain a high standard of production and customer satisfaction while maintaining a safe and secure environment
  • Maintain accurate and timely planning of all activities
  • Led the implementation of a comprehensive, multiyear strategic planning process for the organization
  • Led all phases of the company from initial concept to implementation
  • Led teams of up to 15 employees in the development of new products and services
  • Led cross functional team of 6 to implement lean processes and procedures
  • Led multiple projects and initiatives for the hotel, which resulted in a significant increase of revenue and profitability
  • Led the team in achieving sales and profitability targets while managing the day -to-.
  • Led multiple teams of up to 10 employees
  • Led weekly fitness meetings with members and provided guidance on how to improve performance
  • Led the team in daily activities, training and coaching
  • Led the team in daily activities, and assisted with the overall maintenance of a safe and sanitary environment
  • Led multiple projects and teams to achieve goals
  • Led daily safety and operations of the plant, supervised employees and ensured compliance with all safety regulations
  • Led strategic planning and development of the organization
  • Led day to-days activities of the store
  • Led staff of 15-25 employees; trained and supervised new hires
  • Oversaw training of new employees and provided coaching to staff on proper procedures and policies
  • Oversaw and coordinated daily work of the Maintenance department and all aspects of the facility
  • Oversaw multiple projects and maintained a safe working envionment for employees and clients
  • Created an automated process to produce and distribute raw material for production
  • Created procedures for the safety of employees and visitors, maintained a safe working environment
  • Created filing systems for all incoming and out-of office correspondence
  • Created and maintained a safe working enviorement for the employees and guests
  • Created a team to provide exceptional service and drive results for the company, while ensuring that all customers receive exceptional care and service
  • Created new procedures for the delivery of services to clients and ensured that they were properly delivered
  • Created an efficient and safe environment for the staff
  • Created system for all data and reports
  • Created daily work orders for employees and ensured proper inventory
  • Created and implemented a successful sales plan for the store
  • Created, maintained and implemented a new system for the department to manage all of its employees
  • Created training manuals and conducted weekly safety audits for employees
  • Created training manuals for the new employees and maintained a safe working area
  • Created training manuals and conducted weekly meetings to review training needs and develop new procedures
  • Created weekly schedules for staff and employees
  • Created daily reports for the Operations Manager and assisted in creating a weekly schedule for the Operations Managers
  • Created marketing plans and executed sales strategies to drive business
  • Created strategies to increase efficiency and productivity of the team
  • Projected to become the most efficient and effective Housekeeper in the district
  • Projected to have a minimum of 30% reduction in accidents
  • Projected a professional demeanor and attitude at the front counter
  • Projected to become the primary point of escalation for all customer service issues
  • Directed a staff of 10, managed all operations and financials, including budget preparation
  • Directed safety and environmental compliance of the plant, equipment and personnel
  • Directed project team to ensure all required documentation and approvals are completed
  • Directed contract negotiation and execution of contracts
  • Directed warehouse personnel in the operation of equipment and materials, including receiving,.
  • Directed daily activities of the sales and marketing staff to meet the needs of our clientele
  • Directed 5 employees in the development of a lean Manufacturing method for the company
  • Directed employees to their proper locations and ensured all equipment is in working
  • Operated as a team member to develop and execute a lean manufacturing process to reduce cost and improve production
  • Operated as a team member to provide technical assistance and training for the manufacturing of high-speed and low voltage components
  • Operated various machines and equipment to manufacture parts for the automotive industry
  • Operated an all terrain, snow and water rescue equipment for the entire resort
  • Operated multiple types of equipment to include, forklift and pallet jacks
  • Operated a variety of heavy duty trucks and tractoring machines
  • Operated various equipment such forklift and cherrypickers
  • Operated various equipment to ensure the safety of all patrons
  • Operated an automated system to track and maintain the production of a wide variety products
  • Conducted monthly safety and operational meetings, including the development of safety policies and procedures
  • Conducted audits of the operations and ensured that they are in compliance with the company policies and procedures
  • Conducted a wide variety of operational and financial activities to ensure that the organization's financial objectives are achieved
  • Conducted annual inspections of all facilities and work sites to insure compliance with all OSHHA and DOT requirements
  • Conducted quality control and inspection of work
  • Conducted routine and emergency inspections of the plant
  • Conducted field audits of over 300, 000 square foot warehouse
  • Conducted research and developed new methods for the production of high quality products and services
  • Conducted monthly safety and inventory checks, including checking for damage and safety concerns
  • Conducted weekly meetings with the Operations Manager to review and resolve issues with the daily activities of all employees
  • Conducted extensive research and wrote a comprehensive analysis of the current and past
  • Conducted annual performance evaluations for employees
  • Conducted monthly staff meeting and ensured all employees followed policies
  • Conducted financial analysis and developed budget
  • Conducted annual performance evaluations for the entire team, ensuring that they are in alignment with company goals and expectations
  • Conducted regular production checks and maintained quality standards for production
  • Served as a resource for the customer and provided information on products
  • Served a diverse group of customers in the retail and fitness industry
  • Served a key leadership role in the creation of a successful, profitable and efficient business
  • Served various clients in the community
  • Served as the main contact for customers and sales staff to ensure that their needs and expectations were being fulfilled
  • Served the company in a professional and efficient manger
  • Served multiple roles in the organization including, Sales Manager
  • Served various customers in a professional and courtful way
  • Served clients with a positive, professional demeanor and maintained confidentiality
  • Served all levels of customers and staff, while ensuring the highest level of customer care and satisfaction
  • Served customers in a high-volume environment, while maintaining quality and productivity goals
  • Served multiple customers in a high volume environment, ensuring customer service and satisfaction
  • Served with the company's largest customer base in a fast-pace environment
  • Served various customers in a high volume retail store setting
  • Served safety and environmental standards in the work place and at all
  • Coordinate with the logistics and operations departments to expeditiously process shipments
  • Coordinate, supervises the safety of employees and customers
  • Trained new hires on the hotel policies and service, as well
  • Trained in the safe operation of a variety equipment and vehicles
  • Trained in the following areas of operation, customer relations and sales
  • Trained employees on the proper operation of equipment and how to use it properly
  • Trained on the proper use of all company vehicles and tools
  • Trained all employees on the operation of a cashiering system
  • Trained store associates on new product and service
  • Trained 10 employees in the following areas of operations
  • Trained new hires on the operation of a forklift and palatalizer
  • Trained, managed & trained all employees on new processes, procedures & policies
  • Trained all employees on the company policies and regulations; trained new employees on the proper use of equipment and safety protocols
  • Trained over 200 new associates and achieved a 100 % on time delivery of all finished goods
  • Trained to work with a team of 10 employees and provide excellent customer care
  • Trained to manage and maintain a team of 15-30 employees
  • Trained as a fitness trainer and certified in the proper training of all employees
  • Trained on the basics of running a business
  • Trained as a cash register associate and was in-house trainer
  • Trained associates on all facets of the operation including sales floor, customer services and operations
  • Trained with the company in all areas of operations and customer service
  • Trained in all phases of the operation including, scheduling and budget management
  • Trained new employees on the operation of a computer terminal
  • Trained to perform house cleaning tasks such washing, vacuums and sanitary measures
  • Trained employees on the basics of fitness and how to maintain a safe work place
  • Trained a team of 15 Service Delivery Associates to ensure that the service delivery processes are in accordance with the customer service standards
  • Trained personnel on the proper procedures for guest service and the use of equipment
  • Trained several new hires on the company policies and processes
  • Planned, developed and implemented a comprehensive operating budget
  • Planned routes and coordinated with other drivers to deliver and pickup loads
  • Planned annual safety training for employees and implemented new policies
  • Planned and implemented a successful delivery of services to the customers
  • Planned and implemented a comprehensive system of operations for the department
  • Planned for and implemented a successful training plan for new and existing employees to ensure the highest level of quality and productivity
  • Planned all phases of the company from initial planning to successful implementation
  • Planned for and executed the successful implementation of a comprehensive program to improve the quality of life for over 400 patients
  • Planned daily activities and assignments for the employees, including scheduling and training of all new employees
  • Planned all aspects of daily operation, which includes scheduling and managing employees, inventory management
  • Planned all aspects of production and distribution
  • Planned for and implemented a successful training plan for new employees, and trained staff on the company's new systems
  • Planned out and implemented a comprehensive training plan for new employees, which resulted in a reduction of time and labor by over 30% while increasing employee productivity
  • Planned and implemented the daily operations of a retail store, which included opening and closing the store
  • Participated in the implementation of a WBS (World Class Customer Service System) for the company
  • Participated as a team member in the planning and implementation of a new training program for the company
  • Participated on the team to implement new processes and standards for the company's operations
  • Participated actively in the development of new and improved procedures, policies & processes
  • Participated actively in the development of new business and sales
  • Participated to assist in the implementation of a service-based delivery model for the Service Department
  • Participated for the implementation of a Logistical Support Center
  • Participated during the implementation of a $2 million budget for the company, including all aspects of operations
  • Participated daily in the planning and implementation of all aspects for the company
  • Participated in the development of a plant safety and health policy
  • Participated as a team lead in the implementation of a lean manufacturing process for the entire plant
  • Participated and led a staff of 15 in the development and implementation of a new Retail Operations Management Program
  • Participated in the implementation of a new manufacturing system to improve the production process
  • Participated in the development of a plant operation budget
  • Participated actively in the design of a comprehensive operational planning plan for the entire organization
  • Participated daily in the development of a team to ensure customer satisfaction
  • " Participated during the annual ""Best of Show"". (2 years). - Maintained a high degree of customer satisfaction and a strong work ethic"
  • Participated within the Supply chain Management Team to manage the Supply Chain Management process
  • Participated in the planning and execution of all maintenance activities
  • Participated as a team player in the development of new processes and systems
  • Participated and assisted in the preparation of correspondence and documents
  • Participated in the design and implementation of a $1M operating budget
  • Participated actively in the management of all operations and service delivery functions for the business
  • Participated during the hiring, firing and orientation of employees
  • Participated extensively in the design and implementation of new system
  • Participated daily in the development of production plans and procedures
  • Participated extensively in the implementation of new policies and practices
  • Ensured that the facility was in safe working conditions and all safety equipment is in good working order
  • Ensured proper operation of all safety and environmental programs, policies & procedures for the company
  • Ensured project timelines and budgets are within budgetary guidelines, while maintaining a positive working environment
  • Ensured customer service and satisfaction, while providing a safe environment for the customers
  • Ensured employees followed safety and OSHSA regulations, maintained a safe working environment
  • Ensured accurate and on-going training of employees, including scheduling and assigning work
  • Ensured quality of work performed by employees and contractors, maintained a safe working environment
  • Ensured smooth and timely operations of the store, while ensuring that all associates are performing their job responsibilities in a safe and timely fashion
  • Ensured compliance with safety and OSHHA requirements for construction
  • Ensured a smooth transition from the previous system to a newly developed, fully automated process
  • Ensured a safe and clean environment for the customers, associates and employees of this high volume, multi -family retail location
  • Ensured operational readiness of fitness facilities by ensuring that the gym is maintained in a neat, clean and organized condition
  • Ensured all equipment and facilities are in good operating conditions
  • Ensured the timely and effective completion of over 100 operational and administrative functions
  • Ensured compliance with company standards and procedures, as it related to the operation of a retail location
  • Ensured a safe and fun fitness environment for the clients
  • Ensured a safe and productive working environment for employees, customers and vendors
  • Ensured timely and effective communication with customers
  • Ensured smooth operation of the restaurant, prepared and maintained daily deposits
  • Ensured customer satisfaction by resolving problems and complaints
  • Ensured a safe and efficient operation of the facility by ensuring that employees are properly equipped and maintained with the required equipment
  • Ensured daily production and delivery of products
  • Prepared and maintained a variety of documents for the management and staff
  • Prepared weekly and daily reports for the Operations Department, and maintained a monthly inventory of all equipment
  • Prepared annual operating budgets, forecasts and financial reports for the company
  • Prepared work schedule and assigned tasks to staff, maintained records and reports
  • Prepared a budget for the department and managed all financial activities
  • Prepared new employee paperwork, trained employees on the new equipment, and maintained a safe work environment
  • Prepared and executed a comprehensive, multiyear plan to increase sales and profits
  • Prepared all required paperwork for the OSHSE
  • Prepared all food and drinks for the day
  • Prepared weekly and daily schedules for the team to work on
  • Prepared monthly, semi yearly and quarterly safety audits for employees
  • Prepared for and completed audits
  • Prepared documents for inspections; performed safety audits and maintained logs
  • Prepared invosive, purchase order and other related reports
  • Prepared operational reports for senior managers and staff; reviewed, analyzed data for accuracy and completeness
  • Prepared reports and documents for the management of all operational issues and problems
  • Prepared daily reports for the management team, and provided weekly updates to the sales department
  • Prepared weekly payroll for employees and maintained records of employee hours
  • Prepared purchase orders and contracts for the procurement of goods and equipment, including the preparation of invoicing and expense reports
  • Prepared invoicing for the company and maintained all accounting files for the department
  • Prepared payroll, managed employees and inventory
  • Prepared annual safety and environmental compliance reports, conducted monthly safety audits and provided weekly reports to the company
  • Prepared annual budget and monitored the progress of all project activities, and provided input to the project management staff
  • Supervise all employees and ensure they follow company policy
  • Helped with the training of all employees on how to use the equipment and procedures
  • Helped to implement a new system for the department, and trained new hires
  • Helped in the planning and implementation of a $2 million annual budget, including the development of a staff that provided leadership and training to the staff
  • Helped in the planning and implementation of a $2 million annual budget for the department
  • Helped implement and maintain the new policies, processes & standards for the department
  • Helped create and maintain a safe, fun environment for the children
  • Helped organize and manage the daily activities of a staff that included the maintenance of a fleet, scheduling and training employees
  • Helped keep the facility clean and safe for guests, staff members
  • Helped maintain and improve the quality of production
  • Helped build a strong team of people to achieve the company's goals and objectives
  • Helped with the implementation of a system to ensure all customers were satisfied with their orders
  • Helped develop and maintain a positive working environment for employees, customers and management
  • Helped in the planning and development of a lean Manufacturing environment
  • Helped manage the budget and schedule for all departments within the company
  • Helped develop and maintain a positive work atmosphere, while ensuring that all store policies and procedures were being met
  • Helped train and develop employees
  • Helped build a strong and productive sales force through excellent service and product
  • Helped organize and run the entire retail operation for this small business
  • Helped set up and operate the new computerized inventory management system
  • Helped achieve sales targets by motivating, coaching & developing associates
  • Helped coordinate and supervising the daily operations of a private housekeeping service
  • Helped maintain the company fleet of over 200 cars, vans and trucks in a timely manner
  • Helped with the development of a new process for the company to improve efficiency and increase productivity
  • Helped develop and maintain a strong working knowledge of the company and policies
  • Helped manage the daily operation of a retail location with over 100 associates
  • Helped organize and manage the daily operations of a large, fast paced restaurant
  • Helped the company to meet and exceed sales targets, while also maintaining a clean and safe environment
  • Helped set up and maintain a safe working area for employees and customers
  • Helped set up and operate the fitness facility, which included training new staff members, maintaining fitness records for the facility and ensuring proper equipment is in place for the facility
  • Helped develop and maintain a safe work area, trained new hires
  • Helped produce and manage the company's first ever Production Schedule for the entire United Kingdom
  • Helped build a successful operation in the field of electrical
  • Helped clients with daily tasks such as bathing, dressing, feeding and cleaning
  • Helped out in the shipping and receiving of products from the plant to customers
  • Implemented new policies and procedures for the facility, which resulted in a reduction of the number and time spent on cleaning
  • Implemented the first in-store incentive plan for all sales associates
  • Implemented training program for new hires and trained staff on company policies
  • Implemented planning and scheduling processes to ensure efficient operation of the facility
  • Implemented systems to track and monitor the progress of all operations
  • Implemented cost reduction strategies to improve productivity and efficiency of the department
  • Implemented strategic plans to improve operational efficencies and reduce operating costs
  • Implemented new procedures for OS safety and compliance with all company policies
  • Implemented lean and SixSigma principles to ensure efficient operations
  • Implemented new processes and standards for the company, resulting in a decrease of turnover and increased profitability
  • Implemented a new system for the accounting of inventory, which reduced errors by 30% and improved the efficiency of accounting
  • Implemented corrective action plan to address issues and ensure quality of workmanship
  • Implemented training programs for staff and management, including performance reviews
  • Implemented continuous improvement programs to reduce costs and increase efficiency
  • Monitored the performance of all personnel in a high-stress environment
  • Monitored daily production and delivery of all equipment, ensuring proper maintenance and safety of equipment
  • Monitored safety and security of employees, equipment
  • Monitored work activities of employees and reported to the manager of work performance and productivity
  • Monitored production and inventory levels to maintain on time deliveries and minimize downtime during production
  • Monitored work processes and implemented changes to maximize productivity, quality and safety of production
  • Monitored performance of employees, and ensured that the store is in compliance with company standards
  • Monitored performance of the operations department to meet company standards and objectives
  • Monitored production and ensured that quality control was met or surpassed
  • Monitored employees and provided training to ensure proper operation of the store
  • Monitored safety and quality of products being manufactured, monitored inventory levels and made adjustments to maximize production
  • Monitored product flow and quality control
  • Monitored the performance of all store employees to maintain a safe and clean environment
  • Monitored all system functions and provided training to staff on new systems
  • Monitored inventory and placed stock on sales floors; assisted with inventory control
  • Monitored progress of projects through project completion, and reviewed progress reports
  • Monitored performance of staff to assure that they meet company objectives
  • Monitored employee's daily performance
  • Monitored employees and provided coaching
  • Monitored inventory and ensured all merchandise is accounted for, and ensured that merchandise is in good condition
  • Monitored compliance with safety regulations
  • Monitored productivity and provided training to all staff on the proper use of tools and processes
  • Monitored and evaluated the effectiveness of fitness program and performance
  • Monitored daily activities of employees and ensured that they are performing in a safe and proper manner
  • Monitored customer preferences to provide advice
  • Monitored work flow and ensured all production goals are being met and maintained
  • Monitored, tracked and evaluated the performance of all employees
  • Monitored process performance and made adjustments to optimize production efficiency
  • Monitored performance of the operations department to meet or surpass company objectives and goals
  • Monitored sales, customer relations and inventory
  • Monitored customer accounts and ensured compliance with all applicable regulations
  • Supported the sales and marketing of a $2 million annual sales budget, including the development of a new sales team and the development of a new sales strategy
  • Supported all phases of the review and analysis for all projects
  • Supported a staff of 10 employees in the operation and management of a high volume restaurant
  • Supported multiple projects and teams in the development of a comprehensive, cost effective and efficient system for the delivery of quality service to all clients
  • Supported 5 employees in the production of a wide range products
  • Supported sales and service teams by performing duties as a cashier, stocking shelves and rotating merchandise
  • Supported plant production and operations by implementing Lean manufacturing techniques and procedures
  • Supported sales staff with customer orders and deliveries, maintained a clean work area and stocked shelves
  • Supported production and operations in the manufacturing of medical equipment and supplies
  • Supported a variety of customers in the sales and installation of home security equipment
  • Supported a staff of 20, providing leadership and guidance to the operations of a high volume, fast pace restaurant
  • Supported and maintained the organization of office supplies
  • Supported in the planning and development of a team to achieve the company objectives
  • Supported in the creation of a system to monitor the status of all systems
  • Supported multiple departments in the facility, which include maintenance of equipment and grounds, as well
  • Supported business growth and development
  • Supported senior level managers in the development of operational and strategic plans
  • Supported senior leadership in the execution of strategic and organizational plans
  • Supported the operation of a fleet consisting primarily in the oil and natural gas sector
  • Supported and assisted in the management of all guest relations, reservations and sales
  • Supported a team of 15 fitness professionals in the daily operations of a fitness clinic
  • Supported a team of 15-20 people in the daily operation of a high-volume restaurant
  • Supported management in the execution of all operations and operational activities for the company
  • Supported and trained new staff in the production of high quality, cost effective and efficient products
  • Supported clients with personal care needs, including feeding,.
  • Supported management in the implementation of fitness program and activities
  • Supported company's sales and operations team by leading the development of sales and service strategies, while providing direction to the sales and marketing staff
  • Supported 5 managers and 3 sales associates in the daily operations of a retail operation
  • Designed and developed a new training manual for the entire department
  • Designed, implemented and managed the implementation of a comprehensive training program for the entire organization
  • Designed a system to track and report on the performance of all service calls
  • Designed new and modified existing equipment to ensure safe and effective operation
  • Designed business plans and implemented strategies to achieve sales goals and objectives
  • Designed a system to reduce the number of employees in a given area and to improve the efficiency of all operations
  • Designed & developed a system to manage the inventory of over $1M in assets
  • Designed work orders for the service delivery team and ensured timely completion of the work
  • Designed an inventory control and sales process to improve efficiency
  • Designed, developed and maintained a cost effective inventory management system for the entire company
  • Designed a new business strategy and implemented the company into a profitable operation
  • Designed the facility to provide a safe and sanitizing work place
  • Designed an efficient and safe operation of the company
  • Designed an efficient and cost-effective inventory management process
  • Designed sales and inventory programs to increase profitability, reduce shrink and improve customer experience
  • Designed systems to track and report on the progress of all operations and activities
  • Designed budgets, managed projects and oversaw the implementation of new systems and procedures
  • Designed programs to improve the efficiency of operations and productivity
  • Developed and maintained a strong clientele through the development of a positive and friendly environment
  • Develop programs to increase productivity and reduce cost, improve quality of work and increase customer satisfaction
  • Developed and executed the company wide
  • Develop plans and implement procedures to improve customer experience
  • Developed and maintained a strong working knowledge of the fitness program and its associated programs
  • Develops and maintains a safety program for the plant
  • Completed the daily tasks of managing a staff, training and motivating employees
  • Completed a variety of tasks to resolve issues and provide excellent customer service to customers
  • Completed and submitted daily reports to the District Sales and Operations Manager
  • Completed monthly and annual reports for the department, maintained and updated all company files
  • Completed several training programs to advance from a Production Supervisor
  • Completed various tasks such as, scheduling and payroll
  • Completed various forms of payroll for over 200 hourly and temporary employees
  • Completed store operational tasks by initiating and managing operations; scheduling employees, controlling inventory and ordering supplies
  • Completed numerous fitness training classes for the facility and assisted in training new fitness instructors
  • Completed daily reports for the management of retail store, sales and inventory management
  • Completed all necessary training and maintained a professional demeanor while performing duties
  • Completed a variety of administrative and office tasks to assist the Director of Nursing and staff
  • Completed several assignments, which were to assist in the development of a database for all the employees
  • Completed various safety inspections and OSHAP's for the company
  • Completed daily, monthly reports and maintained records of the daily operations
  • Completed all daily tasks and responsibilities
  • Completed multiple projects and tasks in a fast paced work environment, while maintaining a positive attitude
  • Completed multiple training courses and certifications in the areas of Fitness Management, Personal Trainer and Nutrition
  • Motivated, reliable and results driven with a strong background in operations management
  • Motivated team to meet and surpass goals, while providing exceptional customer service and maintaining a clean work area
  • Motivated self starter with strong work ethics and a proven ability to work with people
  • Motivated individual with a strong desire to succeed in any field
  • Motivated professional with a proven record of successful management and operational planning
  • Motivated customer services representative with a proven record of success in
  • Motivated employees to achieve their goals and exceed company expectations, while maintaining a high standard of customer satisfaction
  • Motivated employee with a proven record of achievement in the field
  • Motivated to improve productivity and quality of service, with a proven trackrecord in improving operational efficiency and customer relations
  • Motivated leader with extensive background in Logistic support and management
  • Motivated individual with a solid background in logistics and supply operations
  • Motivated leader with extensive knowledge of the operations and leadership aspects
  • Motivated staff to ensure all tasks were accomplished in a professional and timely manor
  • Motivated staff to provide outstanding service and meet the demands of guests
  • Motivated Sales Professional with extensive background in customer relationship, account management and service
  • Motivated leadership with proven record of achievement in the field
  • Motivated person with the desire to succeed in a position
  • Motivated staff to meet production and quality standards, while maintaining a safe and healthy environment
  • Motivated professional with a solid track record of success in the field
  • Motivated sales professional with extensive knowledge of the automotive market
  • Motivated employees to achieve daily, weekly and yearly performance goals; Ensured proper maintenance of all equipment and facility
  • Motivated employees to perform at a high standard, and to follow through with the expectations of management
  • Directs and assists in the development of a successful and efficient operations management system
  • Established a successful business from the bottom up, with a focus on quality and customer satisfaction
  • Established the company as a leading supplier of quality and cost-effective solutions to the automotive industry
  • Established effective communication and leadership techniques with staff
  • Established relationships with key decision- makers in the business to drive sales and increase customer satisfaction
  • Established relationships with key decision- makers and provided feedback to the team on key issues
  • Established strategic plans for the organization
  • Established effective communication and rapport with staff
  • Established relationships with vendors to maintain and improve the company brand
  • Established a new department to provide quality service and increased sales by 25%.
  • Established new business and expanded operations to meet the company's growth objectives
  • Established, maintained and managed the technical training programs for all employees in the company
  • Established in-depth relationships with key stakeholders to identify and implement solutions for the company's supply chain
  • Established successful relationships with clients and vendors to provide superior service, resulting in an increased clientele base
  • Support in the planning of all activities and operations
  • Monitor employees performance and provide coaching
  • Monitor employee productivity and performance
  • Monitor production and sales goals; Developed a new training program for all employees, including new hire orientated
  • Monitor work flow and performance of employees to meet deadlines
  • Handled all customer relations issues in a professional and empathic manner
  • Handled customer service issues, and provided excellent
  • Handled over 100 calls per week from clients and employees, including scheduling appointments for new and existing customers
  • Handled over 100% of the day to night cycle counts
  • Handled customer complaints in a courtial and efficient manor
  • Handled inventory control for a team of 5, and trained new employees in the areas of inventory management
  • Handled high-profile situations and managed a staff of up to 20 people
  • Handled and maintained a wide array of administrative and office tasks
  • Handled various tasks such shipping and handling
  • Handled all aspects of the operation including but was no limited to, scheduling and payroll
  • Handled customer service, scheduling and training of new staff, inventory management and sales
  • Handled a variety of administrative duties including but wasnot limited to, scheduling of staff and volunteers
  • Handled a variety of tasks, including but was no limited to, scheduling of staff and daily operations, training new employees
  • Handled confidential information and maintained a high degree of accuracy
  • Collaborated with the Director of Operations to ensure that the Fitness Center was in compliance with all state and local regulations
  • Collaborated in the creation of a production plan for the company
  • Collaborated on the design and development of a comprehensive, multi-million dollars budget for the company
  • Collaborated and led the development of a Lean manufacturing methodology for the company's new production facility
  • Collaborated to design and implement a new Fitness program for the facility
  • Collaborated between the US and Canada to develop a logistics strategy for the company
  • Collaborated directly with the Executive Director to plan and implement the annual Holiday party for over 500 guests
  • Collaborated between the sales team and store managers to achieve the sales goals of each individual store
  • Collaborated as a member of the Quality Control Team to develop and implement a new manufacturing process
  • Collaborated with the IT team to develop and maintain the IT infrastructure for a large-scale data warehouse
  • Collaborated well with other team leaders to accomplish business objectives and meet deadlines;
  • Collaborated cross functionally with the Service Department to provide customer support and service
  • Collaborated on the implementation of a system to improve the accuracy of all work processes
  • Collaborated in the planning of all activities and projects for the company
  • Collaborated closely with the fitness director to develop and maintain a positive fitness culture
  • Collaborated extensively with the sales, operations and customer teams to ensure the success of all projects
  • Collaborated closely with the Director of Sales and Marketing to create a successful, profitable and efficient sales environment
  • Collaborated to design and execute a service-delivering plan for the Service Delivery Team
  • Collaborated between the business and IT departments to provide the most efficient and accurate information to the customer
  • Collaborated with the fitness director to ensure that all members were properly fit and healthy
  • Collaborated as a liaison between the business and IT team, ensuring that work was executed in a manner to ensure the best customer satisfaction
  • Collaborated as a team with the project managers to identify and resolve issues with the contracts
  • Collaborated weekly with the sales and operations teams to identify opportunities for improvement, and implement solutions
  • Collaborated weekly with the sales and operations teams to develop new strategies and execute on current sales
  • Collaborated extensively with the Environmental Health and safety department to ensure the safe and effective use of chemicals
  • Collaborated extensively with the sales and marketing team to achieve the sales and marketing plan
  • Collaborated between the company and various vendors to provide the best customer experience
  • Collaborated with other managers to ensure the best service was delivered to customers
  • Collaborated directly with the General Contractor to develop and implement a comprehensive, high quality program for the facility
  • Collaborated extensively with the management and staff to resolve problems
  • Collaborated between the company and its customers to ensure the highest quality of service
  • Involved in the design and development of a cost saving system for the entire plant
  • Involved with the design, implementation and evaluation of a wide variety manufacturing operations
  • Involved in all aspects of the office, from greeting visitors to scheduling appointments
  • Involved in the planning and implementation of all operational functions
  • Involved in the design and development of a safety training program for the company
  • Involved in all aspects of the maintenance and upkeep
  • Involved in the planning and coordination of all operations for the company
  • Involved extensively in the design of a system to monitor the performance of a system
  • Involved in the design and implementation of a sales floor plan for the company
  • Involved and assisted in the development of a Logistical Management Plan for the organization