Office Assistant Resume: Sample and Free Template [2020]
Use these Office Assistant Resume Sample Bullets to create your Resume and land your dream job. All of these can be accessed for free in our in-product Office Assistant resume templates. Explore them below.
Managed daily operations of the mail room Managed multiple accounts and processed invosives Managed multiple phone line system and assisted with all administrative tasks Managed front-end operations for a high volume call-center Managed callers' inquiries and requests for assistance with the company's computer system Managed and maintained the reception area, filing systems Managed incoming and out-of office correspondence, scheduling appointments Managed a team of four to six people in the receptionist and office Managed day-to -today office activities and projects Managed customer accounts and provided support for all incoming emails Provided customer support to customers by phone and in- person Provided great service to customers, handled cash and checks Provided accurate and detailed account data for the department and its staff Provided high-speed customer services to clients and employees in a fast pace environment Provided exceptional service to clients and their guests by providing them with information about the products and services available Provided a high quality of administrative and office assistance to the Director of Human Resources Provided support to the Office of Personnel and Civil Rights (OCRM) in the preparation of annual budget and other reports Provided a friendly and welcoming atmosphere for visitors, guests Provided accurate and timely response to telephone calls Provided quality customer support to all customers, employees and vendors in a fast pace, high-volume environment Assisted clients with daily living skills and hygiene needs, assisted with meals Assisted teacher with grading papers and other duties Assisted doctor with patient care and treatments, including vital sign monitoring Assisted supervisor with filing, copying and scanning Assisted with the reception and daily operations of a high profile law firm specializing in litigation and business Assisted in the development of a database for tracking the attendance of students, faculty members and staff Assisted clients with filing documents; prepared and filed court reports Assisted management with the creation of a filing program for the office Assisted supervisor with filing of all paperwork, and answering telephones Assisted in the development of a new system for the department to be more accurate and efficient Assisted with the development of a new system for the department, including a database of all incoming and outbound mail Assisted the Director of Nursing with daily tasks, filing and answering phone calls Assisted callers with inquiries, complaints andor problems Assisted guests with any and every need they had in the restaurant, including answering phone calls and taking orders Assisted doctors with minor office surgeries, and performed general clerking duties Assisted management with the creation of a database for tracking the daily and monthly financials of over 200 clients Assisted management with scheduling of appointments, travel and meeting arrangements; maintained office files, records and reports Assisted incoming students with their questions and requests; assisted students with registration, applications and other administrative duties Answered switch board and directed visitors to the correct employee Answered high-level telephone and in person inquiries regarding the organization and its products Answered inbound phone call from customers and assisted in resolving problems with their credit cards Answered customers' inquiries and resolved problems or discrepancies concerning their account, including processing of payments and adjustments Maintained and repaired office equipment Maintained daily calendar for the office Maintained an accurate and organized file Maintained accurate and up-to date files for the entire office Maintained daily records of incoming and outbound mail; maintained daily logs of incoming and outgoing mail Maintained an organized, efficient filing and organization systems for the office Maintained database of over 500 items, processed and tracked all incoming orders for the company Maintained an accurate and complete record of patient's daily progress Maintained accurate records of mail and packages, including postage meter Assist clients with scheduling, answering phone and taking payments for services Assist staff with various clerking and filing tasks, such as answering telephones and handling routine mail Assist clients with scheduling andor cancelling their service Assist client with filing documents and answering phone Perform research and analysis of data to support the department Maintain accurate and detailed administrative filing systems Maintain the filing of records and other office related tasks Handled multiple phone calls daily and assisted with scheduling Operated the cashier register and assisted with customers' questions Operated the computer system to record and maintain the data for each employee and to retrieve the data for each job Operated an automated mail distribution program, faxing documents and mailing packages to various agencies Coordinated the daily flow of incoming and outgoing correspondence Coordinated, organized and maintained the office schedule for all employees Coordinated and maintained the mail distribution for all departments and employees Coordinated all aspects of the daily office operation, such as scheduling appointments and handling customer inquiries Served a wide range of clerking and office management tasks Served as a point of contact for the department Developed, implemented and maintained a variety of administrative procedures and systems Developed an excel spread sheet to organize and maintain the data for each employee Developed filing systems and maintained office supplies; Preparing documents for mailing and filing Developed spreadsheet for the department to keep up with all the information Developed spread sheets for the entire department, and maintained a filing system for all departmental documents Developed Excel spreadsheet to manage incoming and outgoing faxing Developed excel spreadsheet to manage the daily schedule of all office staff Developed various reports for the department, maintained and tracked office supplies Developed new email accounts for the company, and assisted with new hire paperwork Developed new filing systems and maintained electronic files for all office supplies and equipment Developed excellent customer relations and maintained a high standard of customer satisfaction, while ensuring the highest quality of products Developed customer service and office procedures Developed the first employee handbooks and procedures for the office, including employee orientation and training Prepared and maintained records of client correspondence Prepared files for the office manager and assisted with filing of documents Created a new Excel spreadsheet to keep the department up-dated Created spreadsheet for the department, and assisted with data input Created spread sheets and other forms for the purpose of tracking and reporting on the daily activities of staff Created a new spreadsheet to help with the tracking of all incoming and exiting mail Created work schedules for all staff and maintained a filing cabinet Ordered necessary materials for office; maintained and organized filing systems Ordered supplies for department and assisted with the distribution of office supplies Ordered all supplies for the store and made bank runs to make sure the store stayed stocked Ordered lab tests for new students and maintained records of student progress Ordered faxes and maintained filing system for all correspondence Ordered equipment, maintained records and reports Processed over 500 invoicing and maintained a daily log of all outgoing mail Helped to maintain the office and assisted with other duties Helped to maintain the front end of store Helped the Director of Operations with all office functions and tasks Helped set up meetings for the office, and also took care of the receptionists Helped prepare and deliver the daily mail to all of our clients Helped set up and run the front office for a new business Helped prepare and maintain records of client appointments Helped create and update Excel spreadsheet for the office and assisted with data entry Helped answer phones and schedule meetings Organized filing systems and maintained paper & computer-related records Organized weekly sales and customer orders for the office; Assisted with daily operations of the office Organized incoming and outbound calls, assisted with office procedures and maintained filing Trained to handle and resolve all customer inquiries, concerns or complaints Trained staff on how to handle and process all outgoing correspondence Trained on the new system and assisted with other projects Trained new hires and provided feedback to the Director of Sales Trained and managed staff of 15 employees, prepared work orders and maintained office supplies Trained in the proper operation of mail processing machinery and postage machines Trained to work in a team setting Trained other staff to enter new patient data into the database Trained with the company to provide customer support and troubleshot issues Trained to handle and assist in the reception area Trained the new hires on how to handle the office Conducted interviews and background checks for potential candidates, scheduled appointments and maintained office supplies Conducted daily meetings with clients and vendors Conducted all aspects of office administration including filing and data management Conducted research and drafted reports for the Office of Personnel Security Conducted all aspects of administrative work for the Director and his staff Conducted initial phone interview with clients and provided follow ups on all new hires Conducted new employee training in office policies and company Conducted daily meetings with the client and their family to discuss the status of each client's progress Conducted in-depth analysis of the client and company's business processes Conducted in-depth analysis of the business and its customers to determine the needs of each client Conducted customer service and answered any questions customers may be having about the products Assisting in the development of new and existing business relationships with clients Assisting with the coordination of travel, expense reimbursement requests Assisting clients with the purchase of office equipment Assisting visitors and employees with any information they needed to be able Completed data input and maintained office filing systems; Maintain records of incoming and out going mail Completed a daily checklist of all tasks and projects to be completed by the office staff Completed multiple projects and tasks in a fast-pace office environment Completed various tasks for the Director of Human Services and other staff Completed routine clerking and administrative tasks, including data entry Coordinate client appointments and maintain calendar Supported receptionists by answering multi line telephone system and transferring calls to the appropriate department Supported staff with clerical tasks such data input and filing Supported two attorneys in the practice of real property and probate Supported customers with questions and problems regarding the store Supported receptionists by answering questions and directing them to the appropriate staff Supported in the development of a comprehensive plan for the department Supported in the creation of a database for tracking the number of students in a given class Supported a variety of clerist functions including data processing Supported and maintained the daily operation of a multi office medical practice Supported the Director of Sales and Marketing with daily administrative duties, such as scheduling meetings and travel arrangements Supported a team of four in the preparation and execution of all daily operations Utilized MS Excel to enter and update patient demographics Utilized a computer to enter and update data for the office Utilized Excel to track appointments and maintain a calendar of upcoming appointments Utilized Excel to enter and update data for the office, including mailing and faxes Utilized SAP to process invosives and expense report for the office, maintained and updated filing systems for all employees Utilized extensive computer knowledge to provide customer support and assist with the processing of orders Utilized multiple systems to maintain and organize office files, records management systems and other documents Utilized company software to enter and update customer data, processed payments Utilized Excel to input, track and maintain data for the department Utilized a computer to record messages and enter information into the computer Utilized a multi phone lines and directed them to the proper person Utilized Excel to input all information into the system and prepared reports for management Utilized extensive computer and paper skills to assist in the office Utilized extensive computer and database management to prepare correspondence for mailing, fax and email Utilized Word and PowerPoint to prepare reports for senior staff and management Utilized company database to create and update client records; maintained office supplies Utilized verbal and physical cues to elicit a desired behavior and respond to the needs of a client Utilized a variety of software applications to complete daily office tasks, including word and Excel Utilized word processing and computer skills to create spread sheet for the department Utilized multiple computer applications to complete tasks and assignments; Utilized extensive knowledge of medical records to provide excellent service Utilized multiple computer systems to input, update and track data for the department Utilized multiple computer systems to input and update information into the database, including Microsoft Office Suite Utilized Excel to input information into the database, and assisted with other clericals Utilized multi-lined phones and computer to answer incoming calls Responded to incoming calls and inquiries from clients regarding the status of accounts, processed payments and made adjustments to account Respond immediately to phone calls and email requests for appointment scheduling Responding to inquiries from clients and employees regarding the availability of services Responded to incoming phone and email requests for office supplies Scheduled and directed all incoming calls to the correct staff Responded promptly to all customer requests for assistance, and provided accurate information in response to customer inquiries Responded calls to the office and assisted with any other needs Responded immediately to telephone inquiries and complaints in a professional manner Responded daily to telephone inquiries from customers and vendors regarding their accounts Responded on a regular basis to incoming emails from clients and vendors Responded appropriately to the voice of customers and other Responded quickly and resourcely to the physical demands of busy medical office and patient needs Responded as a member of the team to help with any questions or problems Responded as a first point of customer contact for the office Responded via phone to all customer requests for assistance and resolved any issues with their orders Responded on a timely and efficient manner to customer's request Responded via phone to all customer requests for assistance andor information Responded on a multi phone lines to assist patients with scheduling appointments, answering questions regarding their insurance coverage Responded promptly to telephone requests for information, and transferred calls to the appropriate person Responded in a professional, timely manner to customer needs Responded daily to telephone calls from patients and doctors offices Responded via telephone to customer requests for assistance with the purchase of a new vehicle Certified and maintained a database of over 200 employees and vendors Maintaining daily schedule of appointments