Loan Officer Resume: Sample and Free Template [2020]
Use these Mortgage Loan Officer Resume Sample Bullets to create your Resume and land your dream job. All of these can be accessed for free in our in-product Mortgage Loan Officer resume templates. Explore them below.
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Developed new business and maintained relationships with mortgage loan originator
Developed the company from a startup to an IPO, and then a full-time operation
Developed the Loan Process, including Reviewing and Approving of the Loan, Closing Statements and other documents
Developed strong working knowledge of the loan originations, underwriting and closing processes
Developed training program for new employees, and provided ongoing support to the loan officer
Developed training programs for new and current Loan Officer
Developed business plan and executed the loan process, which resulted in a 20% growth of the loan origination portfolio
Developed contacts with clients, brokers and other financial professionals to provide information and advice on mortgage products
Developed strategies to meet the financial objectives of each business unit
Developed a database to manage and monitor the Mortgage loan process
Developed relationships with customers and other loan originates to provide the best service possible
Developed an understanding of the Mortgage Loan Officer and its functions
Developed training programs for all Loan Officer staff and provided support to Loan Office staff
Developed business plan for loan portfolio and managed the implementation of new loan products
Developed and implemented a program to ensure compliance with the SAFe act
Developed, implemented and monitored the loan process for all new and current customers
Developed the first mortgage originations and credit reports for the mortgage loan originating and credit department
Developed strategic and operational relationships with mortgage loan processors
Developed training materials and facilitated workshops for loan officer staff
Developed strong relationships with clients and lenders to secure financing
Provided administrative and customer service to the Loan Officers
Provided customer support and assisted with the processing of loans for underwriting approval
Provided assistance to the loan originations team with processing of mortgage loans and loan documents
Provided analysis and recommendation to the Loan Officers on a wide range of mortgage products
Provided a variety of financial and personal support to the loan officer
Provided oversight of the Loan Officers and Mortgage Serviceman
Provided timely and complete documentation of loan application
Provided high level of service to clients and customers by responding promptly to all inquiries
Provided timely and efficient customer contact via phoneemail to resolve issues and concerns
Provided assistance to the loan officers in processing and submitting applications for mortgage loans
Provided assistance to the underwriting department by reviewing, analyzing and processing loan documentation
Provided timely and efficient customer support to mortgage lenders
Provided the highest quality of service to all clients and their mortgage loan
Provided the highest quality of service to borrowers by assisting them with the application and loan process
Provided accurate and appropriate data in response to customers inquires, problems andor complaints
Provided information to customers about the loan program and its benefits, including the loan terms and repayment schedules
Provided financial analysis and loan documentation to the underwriting team for loan approval
Managed and maintained a portfolio of approximately 100, 000+ loans
Managed daily office functions, such a answering telephone and handling customer complaints
Managed an office of 10 loan processors and 2 assistant managers
Managed day to date loan processing for the entire portfolio of loans
Managed credit reports for the Mortgage Lender and Loan Processor
Managed risk upon all commercial loans and assisted in the development of a comprehensive loan servicing program
Managed and supervised a portfolio of over 100 residential loan files, ensuring compliance with federal and State regulations
Managed and supervised the daily activities of a loan servicing team
Assisted the Mortgage Lending Manager in preparing and submitting the loan applications for approval
Assisted the loan officers with processing of loans
Assisted borrowers with the application of credit reports and other loan documents
Assisted and supported the Loan Officers in their duties as a Loan Officer, including the preparation of monthly and quarterly financial reports
Assisted underwriting with the preparation of mortgage loans, reviewed and approved all loan documents, prepared closing packages and other documentation
Assisted underwriters with loan application and processing, including verification of income
Assisted and trained loan officers in the use of their products
Assisted applicants with the application and processing of mortgage loan
Assisted applicants with application process and provided information on available loans
Assisted senior mortgage brokers with the processing of loan documents and closing
Assisted with the creation of a loan portfolio and the closing of a new loan
Assisted customers with the selection of loan packages
Assisted borrowers with the selection of loan programs and financial options
Assisted clients with their home mortgage loan application, processed and reviewed applications
Assisted underwriting with mortgage applications and closing documents; Maintained accurate records of all loan transactions and closed files
Assisted underwriting with mortgage closers and underwriter questions
Assisted underwriters with closing of loan
Assisted new and established mortgage brokers with the application and processing of mortgage applications
Assisted applicants with application, verification and closing of loan applications
Assisted lenders with processing of new and renewal loan documents; Processed all new and renewal loan documents
Assisted other departments with various duties as assigned by the Director of Finance, including processing and filing various loan documentation for the Mortgage Lenders and other departments
Assisted students with the preparation of their applications for loan
Assisted clients with the processing of their loan
Assisted borrowers with the process of obtaining a loan, including the review of documents and loan documentation, including the review of title and other documents
Assisted underwriters with the processing of loan documents and closing procedures, including the review of title commitments and closing conditions
Assisted and trained new Loan Officer
Assisted underwriting with all loan applications
Assisted borrower with the selection of loan programs and procedures
Assisted applicants with the processing of their mortgage loans Assessed the quality of loan applications and made recommendation to the loan officers
Assisted in the processing of mortgage loan files for the State of Florida
Assisted applicants with the processing of their loan application and provided information on the terms of their mortgage
Provide legal advice to clients on the loan process
Created an online system to manage and monitor the daily operations of a loan portfolio
Created the Loan Order Management system for all the loan officers
Created an online database to assist in the processing of loans
Created financial models to measure the profitability of various business lines
Created daily reports and presentations for the loan department to track and analyze
Created and implemented a training manual for the Mortgage Servicing and Underwriting Departures Department
Created automated system to record and report on the loan status of borrowers
Performed customer research and analysis to identify loan opportunities
Performed extensive analysis of loan files to ensure accuracy and compliance with the loan originations guidelines
Performed research and analyzed credit histories of loan borrowers to identify credit worthies and loan risk
Performed analysis of credit and income data to develop a portfolio of loan applications
Performed administrative duties for the Loan Officer
Performed research, analyzed and evaluated loan documents to identify potential risks and opportunities
Generated over 1 million in sales
Generated a $2 million dollar annual loan volume for the company
Generated all new loan applications and processed the necessary documents for approval
Generated new business and assisted in the closing of existing business
Generated all required reports and correspondence for the Mortgage Serviceman
Generated all new and current mortgage loans
Generated, reviewed and analyzed credit reports to ensure loan compliance with FHA guidelines
Utilized a proprietary system to track and monitor the status of all loans and loan files
Utilized proprietary lending tools to ensure compliance with all applicable federal, state and local laws
Utilized extensive research and analysis to identify potential clients
Utilized knowledge of the loan originations, underwriter and closing procedures to ensure the loan was in accordance with investor requirements
Utilized my skills to assist the loan officers with their daily tasks
Utilized extensive research and analysis to identify loan products, processes and procedures to meet the needs of customers
Utilized knowledge of the mortgage industry to assist in loan processing
Utilized and maintained a variety of loan products and systems to meet the customer's financial needs
Utilized credit reports to determine the borrower eligibility for a mortgage loan
Utilized automated loan application software to review and approve loans for loan approval; Maintain and update customer information in the computer database
Utilized an online system to track and monitor the status of loans
Utilized my extensive experience in the loan process to provide a high level of customer satisfaction
Utilized a proprietary loan originations software to analyze and process loan applications for the mortgage industry
Utilized Quickbooks to process and submit mortgage applications for loan approval
Utilized extensive research and communication with lenders to determine the appropriate loan modification
Utilized various software to track and monitor the accuracy of all loan documents, including credit reports and title insurance
Utilized my skills to help clients with the application and processing of their loan
Utilized Excel to process all loans for the Mortgage Lenders
Utilized proprietary tools to manage and monitor the portfolio of loan files
Utilized Microsoft Office to complete all necessary paperwork for each mortgage loan
Utilized credit reports and other data to prepare Loan Closing Documents
Utilized credit reports and loan history to prepare loans for underwriting
Utilized extensive research and data entry to compile information for the loan officer and to provide information for the customer
Utilized online and in house networking to connect with borrowers and lenders
Utilized all applicable credit, appraisal and loan processing software to process loans and ensure timely processing of all documents
Utilized my extensive background in customer relations and banking to help customers with loan applications
Utilized computer applications to research and prepare mortgage documents for closing
Utilized the Internet to find and contact prospective clients for loan processing and closing
Utilized a variety of tools to assist in the loan originations of commercial and consumer loans
Utilized QuickBooks to track and maintain the accuracy of all mortgage loans
Utilized various software applications to complete loan application
Utilized knowledge of the credit bureau and mortgage lending regulations to provide accurate and appropriate loan information
Utilized Excel to analyze and report on the financial condition of each individual loan
Utilized credit bureau and mortgage lending guidelines to determine eligibility for loans, and processed applications
Utilized knowledge of the credit bureau's policies and regulations to process loans
Utilized internet and social networks to promote the loan and its services to potential borrowers
Utilized all available tools to assist borrowers in the loan process, from initial underwrite to final closing
Utilized Microsoft Office to complete all required documentation for each loan, and to prepare all required documentation for the Loan Processor
Utilized customer service and problem resolution skills to assist in the completion of loan documents
Utilized strong communication and problem-solver abilities to resolve complex loan issues
Utilized automated systems to input and retrieve mortgage loans for loan processing, including verification of income and credit information
Utilized strong communication and problem resolution skills to ensure a smooth and efficient loan originations process
Utilized computer applications to research and resolve issues with loans
Developed and maintained relationships with loan originator's to ensure timely and accurate loan processing
Develops and maintains relationships with loan originator's to ensure that the customer receives a satisfactory mortgage
Develop a comprehensive loan portfolio for the purpose of evaluating and recommending loan modification options
Developed and implemented a marketing plan to generate interest in the mortgage loan program
Maintained all documentation for the Mortgage Lender and Loan Processor
Maintained customer database and provided information to clients regarding mortgage loan status
Maintained relationships with lenders, processors and other mortgage companies to ensure timely and accurate processing of loan documents
Maintained current and updated all Mortgage Loan documents
Maintained relationships with clients, vendors and other internal departments to ensure timely and accurate loan processing
Maintained contact with borrowers to obtain loan documents and status of loans
Maintained excellent relationships with all mortgage loan applicants, including the underwriters and lenders
Maintained and processed mortgage applications
Maintained all documentation for each Loan
Maintained the accuracy of all information in a database and ensured that all loan documents, including income statements were properly coded and entered into the computer system
Maintained credit and collateral documentation
Maintained knowledge of loan status updates and changes to customer loan applications
Maintained client files for compliance with FHA guidelines and federal regulations
Maintained an active client relationship by working with customers to ensure that their loan application met the requirements of their Mortgage Lender
Maintained daily, quarterly & monthly financial reporting and documentation of all loans processed
Maintained a high degree of accuracy and timeness in processing loans, including the preparation of all required documents
Maintained the highest levels of accuracy and timeness in all transactions, including the preparation of mortgage loan applications
Maintained 100% compliance with FHA and FreddieMac guidelines, as well a high level of customer satisfaction
Maintained customer files and processed all loan documents for approval
Maintained current knowledge of the Mortgage Loan Originations and Servicer products
Maintained relationships with lenders to obtain loan approval and closing dates, prepared documents for loan closers, and assisted in the closing of loan files
Maintained knowledge of all current and past mortgage products, policies regarding payments and servicing
Maintained compliance with federal regulations and company guidelines; prepared loan applications for underwriters and reviewed documents to determine eligibility for loan approval
Maintained customer files and ensured all documents are in accordance with the loan officer guidelines
Established relationships with customers, brokers and other professionals to ensure that the customer's loan needs were being addressed
Established a relationship with the loan officers and mortgage processors to ensure that the loan is processed in a manner that will ensure the customer receives a satisfactory loan
Established new business and maintained relationships with clients, including the mortgage industry and other lending institutions
Established relationships with borrowers to determine the most efficient and economical way to meet their loan needs
Established an automated process to manage and monitor the mortgage lending process
Established an excellent working relationships with the clients and their mortgage lenders
Established excellent relationships with mortgage loan applicants
Established and maintained a working knowledge of the mortgage lending industry
Established relationships with customers to ensure a smooth and successful loan originations process
Established a strong working relationships with the Mortgage Lenders, Underwriting and Closing Departments
Established rapport with clients to provide information on loan programs, process applications and payments
Established strong relationships with borrowers and lenders to obtain the best possible mortgage loan for them
Established relationship with clients to provide loan products and service
Established policy and procedure for the loan process
Established long-standing relationship with mortgage loan officer to ensure that the mortgage was in compliance with all state and local regulations
Participated as a team member in the preparation of loan documents, including closing statements and other financial reports
Participated with the Mortgage Lender Team to ensure all Loan Officers were in compliance with the Mortgage Loan Officer's policies and guidelines
Participated in the development of a loan originating process for the mortgage industry
Participated in the development of a web based training system for the mortgage loan officers
Participated to provide customer service and support for the mortgage lending industry
Participated to develop and implement a business development strategy for the company
Participated for the annual audit of all loan products and assisted in the development of a new loan application system
Participated in the review of loan documents and credit analysis, including the application of underwriting guidelines and credit bureau requirements
Participated on the sales and development teams to drive the growth of new business
Participated in the development of a loan program for the company
Participated by the loan committee to assist in developing and executing the loan application process
Participated through the development of a web based program to help students with loan applications
Participated and assisted in the preparation of loan documents for underwriter approval
Participated in the review of loan documents and credit reports to determine the loan applicant's ability and credit to repay the mortgage
Participated to assist in the preparation of mortgage loans for underwriters and loan closings
Participated to assist in the preparation of loan documents and closing packages for the Loan Officers
Troubleshooted and corrected errors in loan documents
Coordinated with the Loan Officer to review and analyze the financial status of each loan
Coordinated with other departments to resolve customer inquiries and complaints
Coordinated with lenders to determine the most efficient and economical means of financing the loan
Coordinated with the loan department to review and resolve outstanding accounts
Coordinated the preparation of loan applications and documentation for the underwriting process
Coordinated a variety of client service and marketing efforts to ensure a positive and professional image of the bank
Coordinated sales and service efforts with mortgage brokers
Coordinated weekly meetings with the Loan Officer to review and analyze the Loan Officer portfolio
Coordinated work flow between loan officer and borrower to assure timely loan closing
Designed and developed a new mortgage lending system for the Bank of America Mortgage Lender
Designed, implemented and managed a successful online banking application for the company's mortgage servicing division
Designed a new system for the Loan Processor to manage all aspects of the loan processing process
Designed and executed a loan modification process for the Mortgage Lending Division
Designed and developed a program to provide the highest degree of customer service to all clients
Designed credit analysis and risk assessment
Designed new procedures for the SAFe Loan Officers to be able access the SAFee Loan Officer database
Designed & developed a system to manage the Mortgage loan portfolio
Designed & developed a portfolio of mortgage loan programs for small businesses
Designed credit analysis and financial models for mortgage lending to ensure compliance with FannieMortgage and other lending agencies
Designed solutions to satisfy the customers needs and meet financial obligations
Designed spread sheets and graphs to show the current status of loans
Designed and implemented a comprehensive financial analysis program for the Mortgage Lender
Designed, developed and maintained a database of all mortgage loan documents and files
Designed a new system for the loan process and implemented a system for the processing of loan documents
Designed an automated system to manage the Mortgage Lien Release Program for all the mortgage loans
Designed an automated system to manage the mortgage loans and loan processing for the mortgage loans
Built a rapport with customers and their mortgage lenders to provide them with the best mortgage loan options
Built, managed and maintained a pipeline of over 100 loan products
Built an online database to manage and monitor the mortgage loans of over 500 clients
Built on the knowledge of mortgage lending and loan processing
Built relationships with clients and loan processors to expeditiate the processing of loan documents
Built and managed a pipeline of mortgage loan officers and processors
Built a relationship with the bank to provide a superior experience for the borrower
Built strong rapport with clients and ensured compliance
Built client base and developed business partnerships with local banks
Built the first automated lending program for a mortgage company
Built strong relationships with borrowers and lenders to secure a loan for them
Built customer relationships and resolved their issues with the best possible customer satisfaction
Built customer relationships by understanding the loan requirements and assisting with application processing
Built an extensive portfolio of commercial and consumer loan loans
Built new relationships with borrowers and provided them the tools to meet and exceed loan objectives
Implemented the loan origination system for all new and current customers
Implemented marketing and advertising strategies to generate leads for the loan department
Implemented an online system to manage and monitor the mortgage loans of all customers
Implemented procedures to streamline the process of processing loan documents
Implemented system to process loan documents and prepare for underwriter review
Implemented policy and procedure for the safe handling of loan documents
Implemented new marketing strategies to attract and maintain existing clients
Implemented new procedures to improve the quality of loans and to ensure that the loan process is in accordance with the Bank SecurITIES and FINRA regulations
Implemented procedures to improve the efficiency of loan files and to ensure that loans are closed in a manner which maximises the profitability of each customer
Implemented processes to improve the loan process and increase accuracy of the loan process
Implemented policy and procedural enhancements to improve the loan servicing and closing process, resulting in a 100 percent loan accuracy rating
Implemented and maintained a variety of marketing strategies to generate new leads and increase customer retention
Implemented a new system to manage the Mortgage Loan process
Implemented procedures to reduce risk and increase accuracy of data
Implemented an automated system to manage the daily activities of a mortgage lender
Projected to achieve $100, 000 in loan funding
Organized and maintained files for loan officers
Organized office operations and procedures to improve accuracy, productivity
Organized files and documents in order to facilitate loan originance
Organized all incoming and received calls from borrowers
Organized daily activities for the loan officers, and ensured that they followed all company guidelines
Organized a team of 10 loan officers to ensure the timely and efficient processing of loan applications
Lead team of loan officers to meet and surpass customer's expectations
Lead on the team to ensure all loans and documents have been processed in a quick and efficient fashion
Increased efficiency by 50% in the loan processing process by developing and maintaining a database of loan applicants and their credit reports
Perform basic research and analysis of credit history to identify potential loan applicants
Conducted a comprehensive analysis of the Mortgage Lender Loan System (MLRS) to determine the best mortgage loan options for borrowers
Conducted market analysis and developed marketing plans to drive sales and generate new accounts
Conducted interviews with loan officers and borrowers to determine the degree of risk and compliance with the FHLTC
Conducted home visits to determine the borrower needs and financial situation
Conducted research and analyzed credit histories of customers to evaluate loan application quality and accuracy
Conducted daily meetings with clients to review and evaluate the progress of their loans
Conducted in depth market and industry analysis to develop a portfolio of mortgage loan products
Conducted market analysis to ensure compliance with all regulatory and company policies
Conducted extensive market and credit analyses to identify opportunities for new business and to develop strategies for growth
Conducted underwriter reviews of all loans to verify compliance with company policies and procedures
Conducted in depth market analyses to identify new and emerging opportunities
Conducted monthly closers' meeting to review and analyze loan applications, credit report information and documentation
Served the mortgage lending community by assisting with the preparation of loan applications and closing documents
Served a key position in the Mortgage Lender Program
Served a broad variety of loan applications for the mortgage servicing industry
Served to develop and maintain a relationship with the mortgage lending community
Served borrowers with a variety of mortgage loans
Served loans for the purpose of preparing and closing mortgage loan applications
Served as the liaison between borrowers and mortgage companies to obtain information on loan status
Served clients with a high-level of confidentiality, while maintaining the integrity and professionalism of their loan portfolio
Served clients with a high-end, fast pace mortgage loan servicing
Served customer accounts in a fast paced, deadline oriented and high volume setting
Served under the guidance of a mortgage officer and was the primary contact for all mortgage loan applications
Served and maintained a variety of mortgage loans and loan files
Served multiple customers and assisted in the processing of mortgage applications
Served with the loan originating department to assist in the processing of new and pre-qualified loans
Served clients with a high level of customer satisfaction, including the development and execution of a successful loan process
Served with the mortgage lending team to provide loan origination and closing services to clients
Served the loan originating and closing of commercial real estate
Served to assist the loan officers with their financial responsibilities
Promoted a positive work environment by ensuring all staff were properly trained and provided excellent service to all clients
Promoted a new program to the loan officers and assisted with training of new hires
Led the team in developing and executing a new marketing plan for the bank
Led team of Loan Officers in the execution and implementation of a new mortgage loan origination system
Led team of loan officers in the creation and execution of a comprehensive financial plan for the company
Led cross functional team of loan processors and underwriting personnel to ensure compliance with regulatory requirements
Led daily meetings with the loan officer to review and analyze the loan file
Led the team in developing and executing a comprehensive loan application process
Led a cross team of mortgage officers to provide quality loans for the underwriting department
Led team of 10+ employees in the preparation and submission of loan documentation, underwriting decisions and other documents
Led efforts to increase sales and customer service by creating a new and more efficient system for loan originatons
Led $2 million in new sales and increased existing client base by 30%.
Led efforts to streamlining the process of processing loan documentation, including the creation of a new filing process and the development of a system to track and monitor the quality of loan
Led sales and customer relationship activities for a national realtor
Led implementation of the new program
Led a team of 10 loan officers and provided guidance to clients on loan processing and closing
Led efforts to improve the quality of mortgage loans by developing and maintaining a comprehensive database of mortgage loan information
Led efforts to increase sales and profitability of the mortgage loan products by developing and executing marketing programs, product development initiatives and training
Led an effort to increase the number of loans originated by loan originators
Led development of a comprehensive training program for mortgage lenders
Led client meetings to ensure that all required documentation and documents are in place
Led daily meetings with clients to discuss the loan application process and to discuss their financial status
Led generation of $3 million in sales and increased revenue by 20% in the first six months of operation
Identify opportunities to improve the accuracy and efficiency of loan processing
Utilize various software to track and report on the loan process
Utilize multiple systems to obtain and analyze data
Utilize and analyze loan data to prepare reports and recommendations for loan closessubmitting
Utilize automated systems to input and retrieve mortgage information from the loan application database
Helped with the training of all employees on how to properly use the system
Helped with the processing of applications and loan documents, as well
Helped in the processing of mortgage loan files
Helped the company to grow and expand in the area of Mortgage Lender
Helped develop and maintain a pipeline of new loan applications, including all required documentation
Helped facilitate the closing of new and renewal loans, including the preparation of loan documents, closing and servicing documentation
Helped create and manage a portfolio of loans for the Bank's largest customers
Helped to prepare and submit all necessary paperwork for the Mortgage Loan Officer's approval
Helped clients with the process of applying for a home equity loan
Helped in the processing of mortgage loan documents for underwriter review
Helped the branch to meet and surpass all sales quotas, including the largest customer in my district
Helped borrowers with loan modifications
Helped build a successful team of Loan Officer and Account Executive
Helped train and develop loan processors
Helped facilitate the process of loan originations by preparing the documents for loan closessubmissions
Helped maintain a clean and orderly work area; Assigned tasks to staff and supervised the work of employees to meet deadlines
Helped organize and execute the annual safety meeting for all new employees
Helped to develop and manage a new loan application database
Helped with the preparation of loan documents and processed payments
Helped customers with questions about the loan, and helped them with their mortgage loans
Helped prepare and file for the SEC
Helped train new hires on the SAFe act and how to properly use the system
Helped create and manage a portfolio of loans for the company's mortgage loan servicing business
Helped develop and maintain a database of all loans
Helped facilitate the process of closing, underwrite loan applications and assist with the processing of mortgage loans
Planned and implemented a new mortgage lending process for the entire company
Planned & implemented a new process for the Loan Processor to review and process all new loans
Planned sales and service activities to achieve monthly goals and quotas
Planned for and participated in the implementation of a comprehensive marketing plan to attract new clients
Planned and executed all aspects of the mortgage originating process
Planned the development of a comprehensive loan program for the company's largest customer
Planned to complete a series of training sessions to enhance the ability of Loan Lenders to provide the highest levels of customer satisfaction
Planned new and renewal of business relationships with existing clients
Build & Maintained a pipeline of loan applications for the Mortgage Department
Builded a rapport with customers and the loan team to ensure that their needs and expectations were being fulfilled
Builded and implemented a portfolio of loan applications and loans for the Bank of California
Completed a series of training courses to become a Certified Loan Officer
Completed the required paperwork for each mortgage
Completed a variety of duties related to the servicing and loan origination of commercial real estate loans
Completed daily and quarterly reviews of loan applications to determine credit worthiness and compliance with federal, State & County lending guidelines
Completed customer applications for home loan loans
Completed and submitted a variety of loan documents to underwriting for processing
Completed over 100 mortgage applications and loan closerships
Completed monthly and annual reviews of loan documentation
Completed customer loan application for approval
Demonstrated a high degree of integrity and professionalism in the work environment
Demonstrated success in developing and executing a successful marketing strategy
Demonstrated expertise in the development of policies and programs to support the loan servicing and underwriting functions of the company
Demonstrated exceptional communication and interpersonal abilities, with a proven track record of meeting deadlines and exceeding expectations
Demonstrated integrity and professionalism while serving in a high volume environment
Demonstrated thorough understanding of the mortgage industry and loan servicing processes
Demonstrated high degree of professionalism and confidentiality in all interactions with customers, employees and vendors
Demonstrated expertise in the development of new loan applications
Demonstrated excellent communication, organizational skills and the willingness to take on new tasks
Demonstrated the skills to work with customers and resolve any customer issues
Demonstrated strong knowledge of the Mortgage Industry and its various lending products
Demonstrated success in the loan process by working with underwriter and closing teams to obtain the best possible payoff
Demonstrated that clients need to make a mortgage payment by the due date of their home loan
Demonstrated thorough understanding of the Mortgage Industry and its financial needs
Demonstrated ability to effectively and accurately process loan documents
Demonstrated the ability to provide exceptional customer care and follow through with loan applications
Demonstrated strong knowledge of the loan originations and underwriting process, including the application of underwriting standards and procedures
Demonstrated success in developing and executing effective marketing plans to increase the visibility of products and services
Demonstrated success in developing and executing effective loan servicing, underwriter training and customer relationship management
Demonstrated that customers are
Demonstrated outstanding customer relations and professionalism
Demonstrated high level of accuracy and professionalism in all tasks
Coordinate with lenders and customers to ensure timely loan processing
Recruited and interviewed prospective mortgage lenders
Recruited new employees for the branch and assisted with training
Recruited prospective mortgage borrowers and maintained a database of qualified prospects
Recruited through the Federal Government to provide mortgage servicing and lending services to small business clients
Recruited to assist with the implementation of a mortgage servicing program for the company
Recruited by the Department of Housing and Community Services to assist in the development of a new program for the department
Recruited potential new clients for the company
Troubleshot customer issues and provided resolution to ensure timely payments and payment of all outstanding accounts
Troubleshot the issues and provided resolution to customers in a professional manner
Troubleshot, analyzed credit and financial data to ensure accuracy of loan applications and closing procedures
Troubleshot all types of issues and provided resolution for customer
Directed the development of a marketing strategy for the mortgage industry
Directed customer contact and sales calls to ensure satisfaction of customer
Directed customer calls to proper personnel
Directed the daily activities of a team consisting primarily loan officers and underwriters
Initiated and maintained a database of loan files and documents for the purpose of maintaining a safe and orderly environment for the customers
Initiated a process to ensure all loans are properly closed and processed
Initiated an effective and efficient loan processing system to meet the needs of customers and their families
Initiated an internal audit of the loan file to verify accuracy and completions of the loan file
Initiated loans for customers with a high level of customer satisfaction
Initiated the loan processing, verification and collection of mortgage documents
Initiated all phases of the originations, loan closers and closing processes
Initiated process to ensure timely and efficient processing of mortgage applications
Initiated sales and customer retention initiatives
Initiated process to obtain and review loan documents for completeness, compliance andor accuracy
Initiated an online system to provide customers with the most accurate information on all their loan applications
Initiated collection calls and resolved issues with delinquent mortgage loan
Initiated process improvement projects to reduce risk and maximize yield, while maintaining a high quality of service
Initiated a new process to ensure that the MortgageLending Officer's Loan Officers are properly informed of the loan's status and are in compliance with the Mortgage Loan Lending Guidelines
Initiated the process of processing and closing mortgage loan loans
Initiated, developed and executed a new mortgage lending strategy for the firm
Initiated a new process for the loan originations and closing of loans
Initiated credit analysis and closing process
Initiated process of closing loans and processed all necessary documentation
Initiated process to reduce foreclosure risk by 50% and increase credit worthiness
Initiated program to provide a more efficient and accurate system for the processing of loans
Initiated an internal credit union to assist in the consolidation of all credit union branches
Initiated an extensive research and development process to develop a new product
Initiated procedures to reduce the number of loans being serviced by the company
Identified and resolved customer inquiries regarding products, prices and delivery
Identified potential customers and developed relationships to generate leads for the company
Identified the most efficient and cost effective loan programs for the company
Identified key business drivers and provided analysis to the loan team
Identified credit risks and provided solutions to mitigate credit risks and minimize risk exposure
Identified potential customers' credit and established long range business relationship
Identified customer's credit and income requirements to qualify for mortgage loan
Identified borrower's needs and developed loan programs to suit their financial situations
Identified customer needs and determined loan product
Identified business needs and provided solutions
Identified risks and provided appropriate risk mitigation strategies to ensure compliance with all applicable regulations
Identified customers' financial situations and recommended appropriate loan solutions
Identified trends and opportunities to increase loan volume
Gained a working relationship with the loan officers and underwriting
Gained more experience in the loan process, and worked with customers to understand their loan needs
Gained additional knowledge of the loan originations and servicing processes
Gained an extensive understanding of the financial industry and its products
Gained more experience in the loan process and was promoted to the Loan Processor position
Gained a working understanding of the Mortgage Industry and its related products
Gained expertise in the mortgage originations and credit reporting of commercial real-estate transactions
Gained the knowledge of loan products and procedures to ensure the loan was in compliance with federal and local lending laws
Gained new clients and increased the clientele
Gained new customers and increased revenue by providing superior
Gained an extensive working understanding of the loan product and provided a thorough knowledge of the loan product
Gained more knowledge of the Mortgage Lender and Loan Origination process, as a result of working with the Lenders and borrowers to resolve any issues with their mortgage loans
Gained familiarity with the loan origination processes and guidelines
Gained additional experience in the loan originations and underwriting of residential mortgage products
Gained new clients by developing and maintaining strong client base
Gained the ability to communicate with customers and provide them the information needed to process a loan