Director Of Operations Resume: Sample and Free Template [2020]
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Managed a staff that included Sales Representatives and Account Managers
Managed over 100 personnel in the field and on-call
Managed multiple projects and teams of up to 10 employees, including sales and marketing
Managed inventory and maintained a high standard of customer satisfaction and service
Managed a team of 20-30 staff and ensured compliance with all corporate policies and procedures
Managed sales and customer relationships for a leading global distributor of industrial and residential lighting solutions
Managed guest services for a high volume of clients and employees
Managed the daily activities of a team consisting primarily in the field and on-call
Managed staff, budget and financial reporting
Managed multiple projects and provided technical support to the customer
Developed and executed strategic sales plan for the entire division, including sales and marketing strategies
Developed a new business model for the sales department, including a new business plan and sales training
Developed new sales and marketing plans for the business, which included new products and marketing strategies
Developed policies and procedure for the operation of hotel
Developed new procedures for the company to ensure that corrective action was completed in a safe and timely fashion
Developed and maintained a high quality of service and product offerings
Developed, managed & implemented a new business unit for the hotel
Developed policies and processes for the company
Developed an integrated business model to support the development of sales and marketing initiatives
Developed and implemented strategic marketing plan for the business, including new products and promotions
Developed a comprehensive, strategic and tactical planning process for the company
Developed new business and maintained current accounts for the business
Developed training programs for staff and ensured that training materials were up to date and available for use
Developed policies and procedure for the department, which was implemented by all departments
Developed an actionable process for the department to reduce and control expenses
Developed financial plans and budgeting for the company, including budget forecasting and financial reporting
Developed business plans and forecasts for the company
Developed new business and expanded customer base by $100K in one year
Developed strategic plans and implemented action plan to reduce risk and increase profitability
Developed procedures and processes to improve efficiency, increase sales and profitability
Developed cost-benefit and performance metrics for the department
Provided daily administrative and operational oversight of the Hotel Operations department
Provided timely and effective resolution of customer complaints, inquiries and requests
Provided operational and technical guidance to the company
Provided executive-led leadership to the development and management of strategic planning initiatives for the organization
Provided excellent service to clients and vendors, maintained a positive work environment
Provided exceptional guest experience by ensuring that the hotel's standards of clean and orderly guest rooms are maintained
Provided leadership and guidance to the sales staff in all aspects of the sales and service operations
Provided strategic direction and oversight for the development of a new division, including all aspects of the sales and customer relationship management
Provided support to the Chief of Operations and Senior Leadership
Provided direct support to the sales team in all facets of the business
Provided technical support to the Operations Manager and staff in all areas of the company
Provided analysis and direction to the Operations Manager on all aspects of the business
Assisted in the creation of a comprehensive, efficient and cost-effective accounting system
Assisted the Executive Chef in all daily functions of the kitchen
Assisted senior leadership in developing and executing the Strategic Planning process for a new division of the company
Assisted sales staff with the creation of new sales and service plans
Assisted and trained employees in the use of equipment and processes
Assisted management with the daily operation of a busy restaurant, including scheduling and training of staff, inventory management
Assisted and directed the sales staff in all areas of the sales process, including product knowledge and customer relations
Assisted owner with daily operations of the restaurant
Assisted all customers with their purchases and assisted in the opening of new store locations
Assisted in the creation of a new business model for the company
Assisted the General Manger in all areas of operations
Assisted guests with check out of the resort; handled guest complaints and concerns
Assisted management with day -to-. Organizing and maintaining the daily schedule of employees
Assisted and directed the daily operation of a small office with approximately 50 associates
Assisted customers with the creation of a strategic planning and business plan for the company
Assisted Chief Executive officer in developing and executing a strategy to increase sales and profitability
Assisted on the implementation of a strategic planning plan for the organization
Assisted senior leadership with planning of the day's events
Assisted on the design and construction of a hotel in the city's downtown
Assisted managers with the preparation of monthly and yearly financials
Assisted in the creation of a new department and implemented the company policies, processes & procedures
Assisted with the creation of a new division, and the development of a marketing strategy
Assisted the Executive Chef in all aspects of the daily operations
Assisted customers with purchases; maintained a safe and organized work area
Assisted Executive Director of Marketing with strategic plans and initiatives for the organization
Assisted and supervised the daily operation of a hotel, including the management and scheduling of staff
Assisted Senior Management in the planning and implementation of strategic plans for the organization
Assisted clients with scheduling and maintaining appointments, maintained client files
Assisted staff with the creation of a training program for the new staff
Assisted sales team with product placement, pricing and inventory control; assisted in the creation of new product line, and assisted in the training of sales associates
Assisted employees with the development of a comprehensive plan to address the root cause of employee issues
Assisted staff with the coordination of all administrative and clerical activities, including the coordination of all travel, hotel and transportation
Assisted guests with any special needs, answered questions about menu selections and made sure that all of the guest were happy with our services
Maintained and operated a fleet of 10,500+ rental vehicles
Maintained all accounting and financial reporting for the organization, as well
Maintained sales and service records for the entire sales team, including all customer service and sales
Maintained high level of customer satisfaction and client retention through effective communication, customer service and problem solving
Maintained an effective and productive sales force, while maintaining a high level of customer satisfaction
Maintained 100 percent accuracy of the company database, and maintained 100 percent accountability of the company's assets
Maintained 100 percent accountability of hotel assets and supplies; ensured that all staff members are trained and equipped to perform duties in a professional and efficient manner
Maintained records and files, including all personnel actions
Maintained customer satisfaction and ensured that the company was in top shape
Maintained up to 100% compliance with company standards and policies
Maintained high level of customer service and professionalism, including handling of all incoming and out going calls
Maintained and managed the operations of a multi state region, including the implementation of a new system for the management of all personnel actions
Maintained a $10, 000 annual operating cost and budget
Maintained accurate and up keep of the facility's records
Maintained records and logs of man-hour hours worked
Maintained an effective and profitable business environment by providing superior quality service to clients and staff
Maintained relationships with clients to provide timely and cost efficient delivery of services, including the development and execution of project budgets
Maintained 100 percent accuracy of inventory and order processing, while ensuring that each customer was satisfied with the services and product
Maintained strong knowledge and expertise in the field of customer support and sales management
Maintained quality assurance and compliance with company standards, including OSHA and ISO 9-9 certification
Maintained a high standard of service and professionalism to customers
Maintained and organized the daily activities of a team consisting up to 30 employees
Maintained all aspects of operations, including hotel management
Maintained all aspects and functions of the business
Maintained accountability for $3 million in assets and ensured compliance with applicable laws, policies and regulations
Maintained daily, monthly & annual budget for the department
Maintained inventory levels and sales quotas
Maintained up-to - date knowledge of company policy and procedure, including all aspects of the company
Maintained current knowledge and experience in the areas of product development and customer service
Increased business by 20% in the last two quarters by implementing a strategic plan to increase sales and customer satisfaction
Provide feedback to senior managers on the status of their projects
Created a new business plan for the organization
Created new procedures for the company to implement and improve on
Created new processes and procedures for the company
Created detailed reports for the Sales and Operations team to review
Created strategic business planning and operational procedures for the department, including budget forecasting and analysis
Created new processes and policies to improve the efficiency of operations and increase productivity
Created & maintained a tracking database for corrective action actions
Assist staff with all aspects of the business, such customer service and account management
Assist clients with the preparation of annual budget
Assist senior leadership in the execution of business planning and operational initiatives
Assist senior leadership in the preparation of budget forecasts
Assist clients with the creation of their business plans
Assist all departments with the development of a corrective plan for the company
Assist managers with planning of departmental budget
Assist clients with their daily living needs
Assist clients with the preparation of financial reports and analysis
Performed data analysis of customer orders and provided recommendations to improve customer satisfaction, productivity and quality
Performed analysis, design & implementation of new processes and procedures for the organization
Trained staff on all aspects of the operation including budget preparation, forecasting and financial analysis
Trained staff on the use of corrective action tools and processes
Trained staff on the use of SAP and Oracle for the development of business processes and procedures
Trained to handle and resolve customer issues in a professional and timely manner, while providing excellent customer services
Trained over 200 personnel on the proper operation of equipment and systems
Trained the staff of three to develop and execute the Strategic Planning process for a new division of the organization
Trained the new hires on all of their responsibilities and duties
Trained as a trainer for the new hire training
Trained and managed all employees
Trained in sales techniques to maximize customer experience, increase profitability and reduce cost
Trained over 200 staff on the proper operation of all company equipment
Trained to lead and manage a sales force of 20 employees
Trained the staff of three to develop and maintain a comprehensive strategic plan for the business
Trained a staff of 15 in the execution and implementation of strategic planning, business analysis and project execution
Trained team members on all operational processes and systems to support the business goals
Trained new employees on the company's procedures and systems
Trained over 100 new associates on company's procedures and policies, as well a wide variety of customer services
Achieved a 100 percent rating on the Quality Management Process (QMP).
Achieved the lowest budgeted cost of operations in the region
Achieved and exceeded all sales targets, while achieving and maintaining a high customer satisfaction rating
Achieved sales and profitability goals by providing superior service to all customers
Achieved top-performing sales and customer satisfaction for the company
Achieved high levels of customer service and retention through excellent sales techniques, customer service and problem solving
Achieved highest customer service ratings in the region for a consecutive year
Achieved operational objectives by planning and executing all operational functions
Achieved and exceeded company's expectations for sales volume
Achieved top-level sales and marketing results for the region
Achieved department goals and exceeded company standards by implementing a variety of strategies to increase customer satisfaction and sales
Achieved top sales and profitability in the company's largest division
Achieved and maintained a 98 percent customer retention rating for the entire store
Achieved significant improvements in the overall efficiency of operations by implementing a process that resulted in an improved quality of operations and increased efficiency
Achieved high sales volume and consistently exceeded company targets by developing and executing sales programs
Achieved company goals by instituted new procedures and standards for the department
Achieved an average sales volume of $5 million annually
Achieved company goals by leading and directing all aspects of hotel operation
Achieved operational excellence by leading the development of a new strategic planning and execution strategy for the organization
Led team in the development of a comprehensive training plan for all new employees
Led sales and service teams to drive business growth and increase revenue
Led staff in the development of a new, cost effective and efficient process for the department
Led teams in the creation of a comprehensive training manual for all staff members
Led the team in developing and executing a successful training strategy for the team
Led staff in the planning of annual operating and budgeted expenses
Led teams in the planning of $2 million annual capital expenditures
Led daily meetings with the team to review and evaluate performance, identify trends in processes and procedures
Led efforts to identify and execute new initiatives, align business objectives with organizational goals
Led the development of a new business plan for the company's first-year operations
Led all aspects of the strategic planning and development process for the organization
Led team in achieving top-performing store sales and profitability in the region
Led cross functional team of 10 employees to ensure customer satisfaction and quality
Led daily meetings with the Director of Sales and Operations to ensure all required corrective action was taken
Led multiple teams of up to 20 people in the development of a new, more efficient and cost effective method of delivering high-end customer services
Promoted a culture that fosters teamwork and collaboration among employees
Promoted as a result of outstanding leadership and management
Promoted a culture of accountability and teamwork, while providing excellent customer service to all clients
Promoted a positive work culture and developed an environment of employee engagement
Promoted business growth and development by leading the implementation of a new business strategy, resulting in increased sales and revenue
Promoted a new, cost effective and efficient method of managing the operations and maintenance department
Perform in-house and offshore analysis of the strategic planning and business process for the company
Prepared and executed all sales, service & operational reports for the company's largest customer base
Prepared, analyzed and reported on all operational issues
Prepared financial statements and reports for the company
Prepared the daily schedule, budget and payroll for the staff of three hotel managers
Prepared financial reports and analysis for senior leadership, managed the financial reporting and analysis of all business operations
Prepared detailed and accurate reports for senior leadership, management and staff
Prepared weekly and quarterly reports for the Executive Vice Presidents and Directors of the organization
Prepared and executed all financial, strategic planning activities for the company
Prepared reports and schedules for the Housekeeper
Prepared financial statements for the corporation
Prepared schedules and ensured all work is performed in a professional and timely manor
Prepared a monthly schedule for the Housekeepers to work in
Prepared annual budget for the division
Prepared and maintained all required documentation for the maintenance of all equipment and supplies
Prepared monthly reports and presented to senior leadership; Managed all administrative functions for the company's largest customer
Prepared budget, monitored spending and ensured that all required expenditures are made
Prepared a report on the effectiveness of corrective action and recommended improvements to the department
Prepared weekly reports for senior managers, and managed hotel operations for the largest luxury resort in North America
Prepared budget, managed expenses and ensured that the business was in line with company goals
Prepared work schedules and delegated tasks to employees; monitored work flow and ensured compliance with established work procedures and company policy
Answered and managed all incoming phone inquiries
Answered calls from clients, vendors and internal staff regarding their accounts
Answered in-house calls and emails from clients, employees & vendors regarding their claims
Answered all calls for assistance from the customer and resolved issues
Answered high-level telephone and in person inquiries from clients, customers and staff
Answered phone calls and assisted with scheduling of meetings
Answered inbound customer inquiries, resolved issues and assisted customers with product information
Answered inquiries from the customer and provided technical assistance on the installation of new andor modified systems
Developed and maintained a comprehensive, efficient accounting program for all accounts receivable and payable
Develop & implement policies and programs to improve operations
Directed team to meet sales and customer expectations, developed new business opportunities and maintained current accounts
Directed a staff of 10 people in the execution and management of all strategic planning, business development and marketing programs for the organization
Directed daily activities of the operations department, ensuring adherence to all company standards and guidelines
Directed employees to their specific job responsibilities, and provided guidance to ensure proper procedures and policies were being met
Directed activities for the maintenance of all assigned vehicles and related equipment
Directed development and management of the business plan
Directed management and support teams to ensure that corrective and preventive action activities were performed in accordance with established procedures
Directed implementation and training of new systems, procedures
Generated daily reports for the Sales Department, and maintained a daily spreadsheet of sales and inventory
Generated and executed a comprehensive strategy to drive the strategic growth of a global organization
Generated a daily schedule for the entire staff of Housekeeper
Generated all reports for the Division and provided input to senior management
Generated reports and analyses for the Director of Strategic Plans
Generated the first annual operating plan for all the facilities
Lead team to implement and manage the implementation of a comprehensive corrective action program
Lead staff in the development of strategic business plan and budget
Supervised all financial aspects of the company
Coordinated with the sales team to develop and execute marketing plans for the business
Coordinated a staff that provided sales and marketing services to a variety of businesses
Coordinated work with the Operations and Engineering teams to resolve work breakdowns and ensure that corrective actions were implemented
Coordinated planning and implementation of the companywide
Coordinated efforts with the Chief of Operations to identify and resolve operational issues, develop strategic plans and manage the execution of strategic plans
Coordinated activities with sales and operations teams to achieve business objectives and goals
Coordinated staff schedules and ensured proper staffing
Coordinated a team to maintain the cleanest and safest environment for all guests
Conducted daily and monthly financial analysis of the organization
Conducted a monthly safety meeting with the plant and all other employees
Conducted site surveys and provided recommendations for improvement of the site
Conducted strategic and operational analysis of sales, service operations and customer satisfaction to identify areas of opportunity and implement solutions
Conducted analysis and planning for the strategic plan, which resulted in a successful project
Conducted daily meetings with Sales and Operations to review performance, identify areas of opportunity for improvement, and implement strategies to improve performance
Conducted staff training in the use of company equipment and procedures
Conducted meetings with clients and employees to ensure compliance with hotel policies and standards
Conducted annual performance appraiser's meeting and developed action items to improve employee morale and productivity
Conducted extensive analysis of current and projected sales, business trends
Conducted quality control and risk analysis of the entire project;
Conducted daily meetings with management to discuss and implement new policies, processes or initiatives
Conducted market research and analyzed data to identify opportunities for growth and development
Conducted business analysis and developed strategic plans for the business
Conducted comprehensive analysis of current and future operations to develop strategic plan for the business
Conducted business development and strategic marketing initiatives for a national retail store chain
Conducted in-depth interviews with clients and vendors
Conducted safety audits and implemented new procedures for the facility
Processed and prepared all incoming mail for delivery to the appropriate departments
Processed reservations and handled all aspects of hotel management, guest relations and operations
Processed financial reports and prepared budget
Processed a variety of projects and managed the execution
Processed an annual operating expense report for the division and coordinated with senior managers to review and approve the budget
Processed & maintained daily and quarterly financial statements for the division
Processed, tracked and documented all corrective action requests for the entire company
Processed project management and reporting for the company
Handled payroll and benefits administration for approximately 300 staff
Handled multiple tasks and responsibilities in a timely fashion, while maintaining high levels of quality and efficiency
Handled the planning of all operations and financial functions for the company
Handled customer service inquiries from the public and vendors regarding their accounts
Handled multiple responsibilities in a high-pressure and deadline environment
Handled large volumes in the sales of home improvement, plumbing and electrical services
Handled the day to end of hotel business including scheduling, hiring and training of employees
Handled and managed the development of strategic planning and business plans for the company
Handled incoming calls from potential clients and provided them with information about the company
Handled multiple projects and responsibilities, including the development of a comprehensive business plan for the company
Prepare, review and analyze budget reports for the Department of Homeland Defense
Prepare financial reports and analysis for management
Supported sales and service teams in the creation of sales and service plans
Supported management in the development of a new process for the department
Supported senior leadership in the planning and implementation of all operational initiatives
Supported senior leadership in the planning and implementation of strategic business initiatives
Supported Senior Management in the execution of strategic business initiatives, including sales and marketing plans
Supported two sales representatives in the development of new sales and marketing strategies for the business
Supported over 1 million users in the United Kingdom and Canada
Supported production and engineering teams in the design of a high-speed manufacturing facility
Supported production and quality control of product, managed production schedule and ensured timely delivery of product to customer
Supported onsite and offshore team in the implementation of new processes and systems
Supported all aspects in the day to night management of a busy, fast- paced restaurant
Supported and managed the development of sales strategies and marketing materials for the business
Supported development and launch of the company-specific corrective management system
Supported two sales executives and three account management professionals with day-to -day business operations
Supported in the planning of sales and service initiatives for the company
Supported senior level managers in the execution of business initiatives, including sales forecasting and product development
Supported production and customer satisfaction through the creation of a quality control program and the creation of a new Quality Assured Product
Supported and assisted in the implementation of corrective action procedures
Supported sales, customer support and operations team with all aspects of the business
Supported and managed the planning of all operational and strategic activities for the company
Supported sales, service & operations teams in the creation of a successful hotel
Supported over 100 personnel in the development and execution of corrective action programs
Supported 3,500 personnel in the development and maintenance of a comprehensive training plan for all subordinate units
Supported senior management in the planning, development and delivery of strategic marketing plans
Completed the training and certification of new hires, including the hiring process
Completed annual reviews of all corrective action activities, and ensured compliance with applicable regulatory agencies
Completed administrative tasks including scheduling meetings and appointments
Completed training and provided leadership to the staff in all facets of operations and maintenance
Completed various tasks such sales and customer support for the company
Completed a variety of projects and tasks in a professional manner, while maintaining the integrity of company policies and standards
Completed an extensive sales and customer service program for the company, including training and coaching sales representatives, developing new business and providing customer satisfaction
Completed budgeting and financial reporting for the entire facility
Completed multiple projects and assignments in a fast paced work environment, while maintaining a professional demeanor
Completed contract negotiations and executed on-going training for all new employees
Served multiple positions in the company as a member of an Operations team, including the Senior Vice Presidents of Operations and the Director, Senior Management Team
Served and trained sales staff on new product development and marketing strategies
Served primarily in the areas of customer relations and account development
Served on the Quality Management team
Served various positions in the sales and customer services field for a leading global manufacturer of industrial and commercial products
Served an integral leadership and technical support function for the organization
Served as the liaison between management and staff to provide guidance, support & assistance in the implementation of organizational policy and procedures
Served and maintained the entire facility
Implemented sales and service strategies to drive business
Implemented strategic plans to increase revenue and customer retention, including new product development and marketing
Implemented an effective and efficient process to stream line the work flow
Implemented innovative strategies to increase revenue and customer retention, including new product development and marketing
Implemented organizational and business development plans to drive revenue and increase profitability
Implemented policies and programs to increase sales, reduce expenses
Implemented strategic planning and business plan to increase profitability
Implemented systems to streamlining and improving the overall efficiency of operations
Implemented business development initiatives to improve customer service and reduce expenses
Implemented a new process for the sales department to ensure that our clients were always on top of their sales efforts
Implemented corporate policies and practices
Implemented all new processes and policies
Implemented safety procedures and ensured compliance with all company safety policies and regulations
Established strong working relationship with the kitchen team to provide excellent customer service and ensure a positive dining environment
Established and implemented a training manual for the entire staff, which resulted in a significant reduction of the training costs
Established relationships with customers and provided them the information needed to make informed purchasing decisions
Established procedures for the maintenance of all company assets
Established department budgeting and financial reporting procedures
Established strong working relations with the hotels and their employees to ensure that they are in compliance with the Hotel Management Plan and all relevant policies
Established the company as a leader in sales and service
Established relationships with clients and partners to develop strategic planning plans and execute business strategies
Established procedures for the organization to ensure compliance with federal, State and local requirements
Organized daily activities and schedules for the entire team, ensuring that all employees were on task and in a safe environment
Organized training and provided feedback to the Operations team on corrective actions
Organized multiple events and activities for the company
Organized a $10MM project to improve the overall effectiveness of a global network
Organized a sales training and marketing plan for the entire store
Organized monthly safety and environmental audits
Organized staff and resources to achieve goals
Organized schedules and ensured the smooth running of all hotel departments
Organized activities to increase the efficiency of sales and marketing activities
Organized all aspects of the company's financial and business operations
Organized daily activities and assignments for the staff, ensuring that they are completed in a timely and efficient fashion
Organized work flow and coordinated with other team leaders to ensure timely and accurate reporting of all work
Organized training and provided guidance to staff on the implementation of new procedures and systems
Organized activities that enhanced quality of life for residents, staff and the community
Helped to implement and manage the new company website
Helped with the creation of a budget for all the company's products and services
Helped implement and maintain the company strategic planning processes and policies
Helped organize and manage the entire hotel
Helped design and execute the annual strategic planning plan for a $1B, multi-million annual business
Helped oversee the day-to -today operation of a high volume restaurant
Helped plan and implement the annual business development strategy for a $1B global company
Helped to implement a system for the company to manage and track all aspects of the business
Helped with the creation of a training program for the team
Helped with the hiring and development of sales representatives; trained new employees
Helped coordinate and implement the annual training for over 500 staff members
Helped in the planning and development of a successful marketing strategy for the business
Helped the team to meet and maintain a 98 percent quality score
Helped create and maintain a new business unit for the organization
Helped build and implement a more effective work force and increased productivity
Helped out in the office with cleaning and maintenance of the office
Helped run the kitchen by running food and making drinks for customers
Helped with the creation of a new division, including the development of a budget for all the departments
Helped develop and execute a strategic plan to improve the overall performance of a large, multi million dollar business
Helped coordinate and manage the development of a strategic business plan for the company
Helped create and manage the Strategic Planning Process for a $2B,000+ annual budget
Helped implement and maintain the organization's financial reporting systems, policies and procedures
Helped implement and maintain the organization's strategic plans
Helped establish and manage a successful sales force of 25+ employees, including the development and execution of a comprehensive marketing plan
Helped set up and run the hotel, trained employees on all policies and procedure
Helped reduce the amount of work that needed to have been completed by the company
Monitor employee's work performance and ensure that all required corrective actions are taken
Exceeded revenue and expense goals by 20%. Developing a strong relationship with the hotel's staff and guests
Exceeded corporate objectives by developing and executing a comprehensive plan to achieve organizational goals
Exceeded company goals by providing superior service to clients and employees
Exceeded annual budget goals by 20% and achieved a 100%.
Exceeded corporate objectives by 20%, and achieved significant cost reductions
Exceeded and maintained all monthly, weekly & yearly quotas for sales, inventory control and customer service
Exceeded expectations by over 50%.
Exceeded expectations in all aspects of sales and service for a leading provider of medical and dental services
Exceeded departmental expectations by developing and executing a new training plan for all personnel
Exceeded corporate goals by providing exceptional customer care and exceeding sales expectations by providing superior service to all customers
Exceeded customer expectations by creating a positive and professional work environment, while maintaining a positive and productive work atmosphere
Built relationships with customers, suppliers and internal teams to resolve issues
Built strong working relationship with staff and vendors to maintain a high level of customer satisfaction
Built up a team of housekeeping staff to provide a high level of customer satisfaction
Built new business and expanded hotel to over $2M in revenue annually
Built sales and marketing strategies to drive new product sales and increase revenue for the business
Built and maintained a team of 15+ analysts and project managers to ensure the success of a global business development and strategic plan
Built a successful team of sales, service professionals to provide superior customer satisfaction
Built relationships with vendors to provide excellent service
Built an efficient system to ensure all staff members had the necessary training to perform daily tasks
Built successful sales teams and developed new business relationships to grow revenue
Built strategic partnerships with local and regional sales managers to develop new business
Built new business and maintained relationships with key decision maker's and business partners
Built strategic relationships with customers and vendors to increase business
Built organizational structure and implemented a strategic planning plan to achieve the organization's mission and goals
Built up a strong relationship with the customer and ensured that they received the proper service and support that was necessary to ensure the success of their project
Support team in the planning and implementation of new products, services or programs
Support team members in the creation of a new and more efficient filing process
Create reports and presentations for senior executives
Create monthly schedules for all employees
Review schedules and make changes to accommodate the workload of employees
Review, analyze and report on the status of all projects and initiatives
Oversee team members to achieve operational excellence and ensure quality of service
Started and managed a new department of the business, including training and developing staff
Started a training department for the new employees, and implemented a training plan for the new employees
Started and led a team of 6 to implement the new business model and managed all aspects of the operations
Started up and managed a new business in the area of sales and customer service
Started a $2 million dollar project to upgrade the entire fleet of trucks and equipment
Started new accounts and maintained current account relationships with customers and vendors
Started, developed and managed a new division of the business
Started from the bottom up and grew to a top 10% of the company
Started position with a small team of Sales Associates and grew to a team of Sales Associates and Account Executivators
Started out in the office, then promoted to Manager of Operations House Keeping
Started working in the restaurant, and worked with other staff members to provide excellent guest service
Started working with the CEO to create a strategic planning and budgeting tool for the company
Started new accounts for the firm and worked with existing customers to develop a new customer base
Started an organization to develop and expand the company sales force
Started out as a part time employee and worked to become a part time supervisor
Started and managed a team of housekeeping staff
Started new business in the hospitality industry
Started to work on the new system and was responsible for the training of new hires
Accomplished in the development of a new business unit and the implementation of a new sales and marketing strategy
Accomplished executive with a proven record of achievement in the healthcare industry
Accomplished by implementing and managing the strategic planning process for all operations
Accomplished measurable sales goals and performance benchmarks in support of business objectives
Accomplished the duties and goals of this department in a manner that was consistently praised by management
Accomplished management and sales leader with a solid record of successful sales and operational management
Accomplished the following duties; Assisted in maintaining a clean and organized work space, including the preparation of supplies and equipment for the assigned shift
Accomplished with a strong track-record of achievement in sales and marketing
Accomplished Senior Account Manager with a proven record of exceeding sales and profitability goals