Cashier Resume: Sample and Free Template [2020]

Use these Cashier Resume Sample Bullets to create your Resume and land your dream job. All of these can be accessed for free in our in-product Cashier resume templates. Explore them below.

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  • Operated a fork lift to load and move merchandise from the backroom to shelves
  • Operated machines to process and count cash
  • Operated a POS register to accept cash and card payment for goods
  • Operated the register to accept payment for merchandise and credit
  • Operated various cashiering and customer services functions to maintain a high customer service and sales level
  • Operated an electronic checkout program to itemized and collect payment for merchandise sold
  • Operated the cash registers to itemize and complete a customer purchase; processed credit and debit transactions
  • Operated and maintained a computer terminal to input and print customer information into the company database
  • Operated various machines to prepare and serve meals
  • Operated various machines to prepare and serve meals, beverages,. Prepared food for customers and cleaned the store
  • Operated as a team to provide excellent service and ensure customer's satisfaction
  • Trained new cashier on POS System and Customer service
  • Trained and developed a team of 5 associates to ensure the highest level of customer satisfaction
  • Trained to work in a cashier environment
  • Trained all employees on the proper procedures of cashier
  • Trained over 50 employees on the phone and in-store sales
  • Trained staff on new procedures and policies, as they were introduced
  • Trained other cashier's on the use of their machines
  • Trained associates on the use of cash register and computer systems
  • Trained the team on how to handle customer service and sales
  • Trained the employees on how to do a variety of different tasks
  • Trained in the ability to handle a high-stress, fast paced and challenging call center environment
  • Trained employees on how to properly handle money and credit transactions
  • Trained all employees on the sales and customer relations skills of the store and how to sell them
  • Trained several employees on the new system and assisted in training of new staff
  • Trained as a Customer service rep and worked in a retail environment
  • Trained the employees on how to do a certain amount of work
  • Trained new employees on the use of cash registers
  • Trained in the following positions, including cashiers
  • Trained to handle money in the cash drawer, and to balance out the register
  • Trained all new hires and maintained a high standard of customer satisfaction and service
  • Trained on the use of a cashier register
  • Trained staff on procedures, cash handling and deposits Maintain a clean work area and assist with stocking
  • Trained for the following departments, Cashiers and Front End Associates, Cash Handling Tracked and maintained the accuracy of cashiers checks, credit cards and other cashier checks
  • Trained other employees on how to handle money and make sure the customer was taken to their table
  • Trained the new hires on how to operate the machines and also helped them with their daily duties
  • Managed and maintained a high-end store with an emphasis on customer satisfaction
  • Managed a staff of 10 employees and was accountable for the daily operations of a fast-paced retail environment
  • Managed a cash register for purchases of food and beverage
  • Managed multiple phone line system and assisted with all aspects of customer service, including sales and returns
  • Managed inventory and ordering of all products, maintained a safe and clean working environment
  • Managed an office of 20+ people and handled customer complaints
  • Managed all customer transactions including returns and exchange, exchanges
  • Managed customer accounts for the purpose of processing credit cards
  • Managed daily cash and bank reconciliation
  • Managed multiple cash registers at a fast- paced retail location
  • Managed store operations by coaching employees on product placement
  • Managed and reconciles all sales transactions, cash handling and customer complaints
  • Managed a team of 20 employees, responsible for daily cash handling and customer satisfaction
  • Managed a team of 6 employees, including hiring,.
  • Managed inventory, stocked merchandise and maintained a neat, clean work environment
  • Managed high volume of calls and emails in a high volume environment, including customer inquiries and billing questions
  • Provided accurate and efficient customer support to internal customers and vendors
  • Provided outstanding service to customers by providing a fast and efficient checkout
  • Provided cashiers with needed assistance, and made necessary changes to the customer's order
  • Provided outstanding service to patrons by answering their inquiries in a timely and efficient manner
  • Provided information about the quality of food and ingredients to patrons
  • Provided superior service to guests and staff, maintained a safe environment for all guests
  • Provided a variety of customer services and assisted with the processing of customer transactions
  • Provided the customers with a pleasant shopping and service environment
  • Provided accurate and timely customer transactions
  • Provided basic customer support to the public and clients in a fast-paced call centers environment
  • Provided accurate and timely feedback to the Store Management
  • Provided superior customer experience by greeting and acknowledging customers in a timely manner, and maintained cleanliness of the register
  • Provided an elevated experience to customers and associates by resolving their
  • Assisted with the opening and close of store, including cash handling and balancing
  • Assisted in the opening and maintenance of a retail location, including cashiering and customer service
  • Assisted cash register with customer purchases, and processed returns for customers
  • Assisted store managers with inventory, cash handling and stocking of merchandise
  • Assisted students with questions regarding the school and their computer needs
  • Assisted patrons with their shopping experience, and assisted in the selection of items
  • Assisted and trained employees in the proper procedures of cash handling
  • Assisted all guests with any needs and concerns, including cashiering
  • Assisted Store manager with daily cashier operations, customer relations and cashiering
  • Assisted with the cleaning and organization of store shelves, cashiering
  • Assisted with the opening of a retail location in the downtown area
  • Assisted the cash register with transactions, and made bank deposit
  • Assisted guests with making selections in an efficient and helpful
  • Assisted students with the preparation of financial statements
  • Assisted guests with check cashes and money transfers; assisted with general office duties
  • Assisted and trained other associates in the cash handling and sales area
  • Assisted guests with purchases; stocked and rotated stock, cleaned store
  • Assisted other employees with any and every need, as they came in and out of the store
  • Assisted on the phone with billing, and troubleshot any issues
  • Assisted management with the development of new and improved customer services
  • Assisted with the daily functions of a retail location including cash handling, deposits and customer transactions
  • Assisted cashiers with their transactions, and helped them find the correct items
  • Assisted guests with any and every need they had in the restaurant, including making sure they were satisfied with food and service
  • Assisted callers with their billing questions and problems; answered phones
  • Assisted store manager with opening and closing procedures, trained new hires
  • Assisted other departments with customer issues
  • Assisted store manager with all cashier functions, such as counting down registers at the end of each day and making change for cash transactions
  • Assisted managers with the hiring and training of employees;
  • Performed duties as a cashiers clerk and assisted in the preparation of cashier checks and credit cards
  • Performed customer transactions such as cashier, check and charge transactions
  • Performed cash handling and other clerking functions for the cashier
  • Performed customer transactions including check and cash
  • Performed data input and reconciliation of daily sales
  • Performed routine cash register functions and assisted in the processing of cash, credit and checks
  • Performed excellent cash management, and maintained a positive customer relationship
  • Developed a great relationship with the customer and made them want to come in and try our products
  • Developed new procedures for the department to improve customer satisfaction and reduce turnover time
  • Developed great relationships with customers and made them want to return
  • Developed strong knowledge of the financial and insurance industry, as well
  • Developed customer loyalty by placing special order andor referring them to the appropriate department
  • Developed highly effective relationships with customers and the public to reach business goals and increase store sales
  • Developed the knowledge of how to handle cash and make change
  • Developed and implemented a system to ensure proper and efficient processing of cash
  • Developed a new cash handling program for the department which reduced cash handling error by 30%.
  • Developed strong relationships with all callers to provide excellent
  • Developed positive working relations with customers and employees, resolved product issues quickly
  • Developed the skills to be a team member and work in fast paced, high pressure environment
  • Developed skills in the areas of cash handling
  • Developed reports for the department to monitor and improve
  • Developed excellent communication, organizational and customer skills while handling cash, credit and debit cards
  • Developed excellent interpersonal relationships with co workers and supervisors to resolve issues
  • Developed the knowledge of how to handle cash and check in customers
  • Developed and implemented a sales strategy to drive new accounts
  • Developed a spreadsheet to help with the ordering of inventory
  • Developed strong customer relations, and maintained a high sales volume, resulting in increased customer satisfaction
  • Developed new customer accounts by asking probing and friendly
  • Developed, implemented and monitored the use of a new system for the accounting and bookkeeping departments
  • Developed highly empathic customer service relationships and resolved product issues with efficiency
  • Developed the ability to multitasking and manage a variety of customer interactions
  • Developed effective relationships with each store to maximize
  • Developed great customer relations and was able to provide exceptional customer services in a high-volume, fast paced retail store
  • Developed an understanding of the cashiering processes and procedures, including cashiers checks
  • Developed knowledge of the restaurant menu, beverages and food preparation
  • Developed skills in customer interaction and cashier
  • Maintained the cleanness of all registers and cashiers' stations
  • Maintained an organized and clean store environment, stocked merchandise on shelves and in the store, assisted with customer service and cash register
  • Maintained customer relations by greeting and acknowledging all customer, cashiering transactions accurately and in a friendly, efficient manner
  • Maintained customer satisfaction by providing fast and accurate cash handling, processed customer returns and refunds
  • Maintained inventory of merchandise, and prepared sales floor for opening
  • Maintained up to 100% accountability of cash and currency in the store, including counting it at beginning and end of each work day
  • Maintained a high degree of professionalism and customer care in a fast-pace environment
  • Maintained and updated the cash drawer, balanced daily sales
  • Maintained and organized stock shelves
  • Maintained an orderly and well groomable store, while assisting customers with any questions
  • Maintained an awareness of the surrounding community and products, as well
  • Maintained all registers at end of day and assisted in the closing of store
  • Maintained inventory of merchandise in the warehouse, and prepared daily reports
  • Maintained high level of accuracy and professionalism in a variety of customer service and administrative functions
  • Maintained high level of accuracy and professionalism in cash transactions;
  • Maintained positive customer interactions and provided exceptional service in a friendly and professional demeanor
  • Maintained excellent communication and rapport with all levels of the customer service team to ensure that all customer issues and requests have a high priority
  • Maintained the cash register by balancing it at the close of business and counting it at the beginning of every work shift
  • Maintained daily cash flow by balancing the register at end of shift and reconciles the cash with daily receipts
  • Maintained up-to - date knowledge of sales and store policies
  • Maintained an organized and efficient work environment, while ensuring that the customer was provided with a positive shopping environment
  • Maintained all registers and balanced daily cash
  • Maintained store clean and orderly by sweeping floors
  • Maintained friendly and customer service interactions
  • Maintained daily records of all cash transactions and deposits; prepared bank deposit slips
  • Maintained customer service skills and knowledge of store policies, procedures
  • Maintained friendly and corded relationships with all call
  • Maintained up-to - date knowledge of cash register procedures and customer service
  • Assist with customer complaints, answer phone and take orders
  • Assist in the creation of a database for all the company's products and services
  • Assist patrons with locating and selecting items in the catalogs
  • Assist all clients with the proper information to help their accounts
  • Assist with cash register operations and customer transactions, as well
  • Projected to have a minimum of 10% cash drawer
  • Projected a higher degree of customer service
  • Projected to have a minimum of 10% cash handling error
  • Served as a liaison between the customers and vendors to ensure that all items were received in a prompt and efficient fashion
  • Served as a liaison between customer and cash office; processed credit card applications and cash advances; maintained a positive working environment
  • Served all customer transactions in a timely and professional manner
  • Created daily schedules for all associates and maintained a high sales volume
  • Created a new cash drawer and made sure all the customers were satisfied with their shopping experience
  • Created new processes and procedures to increase productivity
  • Created an environment that encourages and motivated the customer to do what they need
  • Created daily reports for the cashiers
  • Created a new system for the store to keep all employees on track
  • Created sales orders and handled all customer service related questions
  • Designed and created a new filing program for the office, which increased productivity by 20%.
  • Designed the system to calculate and enter all the information for each customer's order
  • Designed and developed a comprehensive sales training manual for the company
  • Designed a database to provide the best customer services
  • Designed new cash handling procedure for the store to better serve customers
  • Designed and implemented a comprehensive, user friendly database for the company
  • Designed a new filing systems for the office and assisted with new employee orientation
  • Designed the store layout to make it more attractive and easy to find merchandise
  • Designed an efficient and accurate cashier system that ensured the smooth and efficient processing of transactions
  • Designed effective strategies to improve the efficiency of cash handling and sales processes
  • Designed customized reports to track and analyze key metrics for the organization, including revenue and expenses
  • Handled various customer inquiries, including but limited to billing, returns and exchanges
  • Handled all incoming and receiving merchandise, cash handling Assisted customers with purchases
  • Handled the daily operation of a cashier, and provided excellent customer care
  • Handled incoming and made sure that the customer received their correct order
  • Handled a large cash draw and processed creditdebt transactions
  • Handled the register and assisted with customer complaints, refunds or credits and made changes to customer's accounts
  • Installed a variety of software and programs to improve the customer service experience for customers
  • Installed merchandise and assisted with inventory control, cash register and customer service skills
  • Installed new equipment and software for the customer's computers
  • Installed the new software and trained employees on the system
  • Utilized Quickbooks to enter and maintain all inv
  • Utilized the POS System to process customer transactions
  • Utilized a computer to enter and process customer payments, returns
  • Utilized cash registers to process customer purchases and sales transactions, balanced cash drawers at the end of each shift
  • Utilized POS to itemize and total customers purchases
  • Utilized various software to create and edit customer information, such as name and address
  • Utilized knowledge of store policies to process customer purchases and resolve complaints
  • Utilized Microsoft Excel to enter and update sales, returns
  • Utilized multiple phone systems to schedule and cancel customer's service appointments
  • Utilized calculator to calculate total sales and receive payments, processed cash or credit payment
  • Utilized telephone and radio communication to provide customer support and information
  • Utilized multiple cash register systems to itemized and complete customers' purchases; processed returns, exchanges and adjustments; maintained a neat store environment
  • Utilized register to ring up customer's orders
  • Utilized proper procedures to ensure customer service was maintained and all cash transactions processed accurately
  • Utilized multiple systems to process orders and payments, answered questions regarding products
  • Utilized a computer system to process customer payments
  • Utilized Quickbooks to process customer payments, and prepared cashier checks for customers
  • Utilized the cash registers to ring up customer orders and process credit card purchases
  • Utilized my skills to assist the customer with purchases and questions
  • Utilized strong communication, customer care and problem-resolution capabilities to resolve issues with a high degree of customer focus
  • Utilized multiple phone line to assist clients with questions and problems
  • Utilized various software applications to perform daily transactions and reconcile bank statements
  • Utilized multiple registers to itemizing and total purchases, as well
  • Utilized extensive experience in the field of customer relations to resolve issues and assist customers with their needs
  • Utilized various cash handling procedures to ensure accuracy of transactions and customer satisfaction;
  • Utilized multiple systems to provide customers with the most up to date information about the store and its products
  • Utilized QuickBooks to track and reconcile all sales transactions
  • Utilized the POS System to process cash and check sales
  • Utilized a cash drawer to balance the register at end of shift and made sure all cash was accounted for
  • Utilized knowledge of store's procedures and sales floor to assist in the selection of products and merchandise
  • Utilized Microsoft Excel to input and update data for the purpose of maintaining accurate and up-to date information
  • Utilized my knowledge of customer relations to provide exceptional and friendly customer services
  • Utilized all available resources to provide excellent service
  • Utilized computer skills to process and complete orders, including cashier
  • Utilized calculators to input and balance daily sales, cash receipts
  • Utilized MS Word and Microsoft PowerPoint to organize, type documents and reports
  • Utilized customer service and cash handling skills to provide a friendly and courteful experience for all customers
  • Lead cashiers by providing information on merchandise and promotions
  • Lead the development of a database for tracking the inventory of all products and services
  • Lead a team of 6 to ensure the accuracy and efficiency of all transactions
  • Processed and maintained all cash transactions in a quick and efficient manner, including cash handling
  • Processed orders and maintained a high standard of service for all customers
  • Processed all sales, inventory and shipment transactions with 100 % accuracy
  • Processed daily transactions accurately and in a fast
  • Processed customer transactions and maintained a clean work area, including the register
  • Processed new and existing accounts for customers, including credit card transactions
  • Processed sales transactions accurately and in a fast paced
  • Providing excellent service to customers by assisting with questions and resolving problems
  • Providing excellent customer services to all customers, Cash Handling Prepared and maintained accurate records of cash transactions
  • Coordinated with the store manager to provide excellent service and customer satisfaction
  • Coordinated the activities of employees to provide a high quality of customer service and to maintain a clean work area
  • Coordinated customer service with vendors and employees, maintained a safe work environment
  • Coordinated weekly sales and inventory counts with the kitchen team to ensure that each customer receives outstanding service
  • Coordinated and maintained the flow of merchandise in and outside the store
  • Coordinated customer service with other stores and vendors to resolve problems
  • Coordinated between the customer and cashiers to resolve issues in a timely fashion
  • Coordinated the daily activities of a team to achieve the highest levels of customer care
  • Coordinated weekly sales and service goals with the manager to increase store profitability
  • Coordinated, organized and supervised the daily activities of cashiers and customer service employees
  • Coordinated customer service activities with the kitchen team to maximize customer service and sales
  • Coordinated shipments and maintained a safe work area for all employees and visitors
  • Implemented new policies and procedures for the cashiers, as well
  • Implemented a system to track and reconcile cashiers checks, credit cards
  • Implemented various programs to increase customer service satisfaction and reduce shrink
  • Implemented customer satisfaction and sales techniques to achieve company objectives and goals
  • Implemented proper procedures for handling customer complaints and resolving them in a timely fashion
  • Implemented a system to keep all the customers' data in a secure and easy to access database
  • Implemented an effective and timely process to resolve issues with the customer
  • Implemented customer satisfaction and service skills, while also being able to handle a variety of customer service situations
  • Implemented customer loyalty by placing orders for new and replacement items
  • Implemented a new cash handling procedure that resulted in a decrease of the amount that had to go into the cash register
  • Implemented the use of a computerized register to track inventory and sales
  • Implemented procedures to reduce the number of cashier's checks and money orders
  • Implemented several new processes to increase efficiency and reduce errors
  • Implemented an electronic filing program for all new and used vehicles, which resulted in a reduction of paperwork and reduced the amount that needed to be filed
  • Implemented several new processes to streamline the processing of invosions and check runs
  • Prepared all cashiers' check and deposit receipts
  • Prepared orders for delivery, and assisted in the loading of trucks
  • Prepared items for cooking and cleaned the restaurant after customers had left
  • Prepared daily deposits and bank reconciliation
  • Prepared all food orders and made sure the customers got what was needed
  • Prepared invoicing for vendors, handled cash and credit transactions
  • Prepared the register for customers and assisted them with the purchase of their groceries
  • Helped to organize and maintain the front end of store, including cashiers and baggers
  • Helped out with the cash register and made change for the customers
  • Helped the store run smoothly by making it a more organized and efficient place to shop
  • Helped customer with their orders and made them happy with the service
  • Helped open and closed the restaurant on a weekly and bi-month basis
  • Helped open and closed the restaurant
  • Helped create a spreadsheet to help with the new hires and training
  • Helped with the preparation of new merchandise and helped with the inventory
  • Helped out with the customers in a friendly and efficient manor
  • Helped create and update the database for all of our products
  • Helped organize and manage the inventory of all merchandise and products
  • Helped develop and manage the online catalog for a major national retailer
  • Helped organize and run the cashiering area of a busy retail establishment
  • Helped organize and stock the cash register, helped with customer service
  • Helped to create a better way of working with the customers and making sure everything is done in a quick and accurate manner
  • Helped to maintain a positive and friendly environment for the customers, as well a clean and safe work area
  • Helped out with the counting of money and made change for the cashiers
  • Helped out with the daily operation of a retail business
  • Helped maintain a safe and healthy environment for the customers
  • Helped maintain a safe and secure environment for the guests
  • Helped maintain a positive work atmosphere and helped to ensure that the customers were always happy
  • Helped make sure the customer had a good shopping environment
  • Helped set up and tear down of the cash registers
  • Conducted a daily walk through of the cash office to check for errors and made sure all cashiers had everything needed to run the store
  • Conducted daily audits of registers and ensured proper procedures for safekeeping of all cash and credit card receipts
  • Conducted customer transactions and assisted with cash handling, refunds
  • Directed daily cash flow, including deposits and payments; maintained accurate cash records
  • Directed cashiers to ensure proper handling of money
  • Directed daily operations of the cash register
  • Supported a variety of customers in the selection and purchasing of merchandise
  • Supported a high-volume of customer calls with up to 100+ inquiries daily
  • Supported and trained employees in the use of computerized registers, cashiering and customer service
  • Supported employees with daily tasks such cash handling and deposits
  • Supported all customers with their purchases
  • Supported and maintained the daily operation of a fast paced retail store
  • Supported sales team by providing exceptional service to all guests, and ensuring the highest quality of food and service
  • Supported customer service by answering phones and taking messages, assisted customers with questions and complaints, maintained a neat work environment
  • Supported in the preparation of all foods for customers, and assisted in the preparation of all food for customer orders
  • Supported sales staff by providing exceptional service to patrons, and answering questions about menu selections
  • Supported over 200 employees in a busy, high-stress environment
  • Supported two employees in the daily operation of a fast paced retail store, including but not limited to cashier, stocking and cleaning
  • Supported the store Manager in all areas of customer care and sales
  • Supported customers with any and everything that needed to happen in the store and also handled cash register
  • Supported a high level of cash flow by handling customer complaints and resolving them in a timely manner
  • Supported two departments in the department by answering incoming telephone and email inquiries from customers
  • Supported customer needs by assisting with the purchase of cellular phone and internet
  • Supported customer service by processing orders and providing product samples; assisted in the preparation of food and beverage; prepared cash register transactions
  • Supported two departments with a variety of cleric tasks including data entry
  • Supported multiple customers with various banking issues, and resolved any problems
  • Supported in the training of employees on how to operate the cash register and how to handle money
  • Supported the store's operations by processing cash and check transactions
  • Supported a team of 6 employees in the preparation and delivery of all food products
  • Supported a team of 6 employees, ensuring all transactions were accurate and in a quick manner
  • Supported over 100 customers in a fast- paced call center
  • Supported multiple departments including Accounts Receivable and Payroll
  • Supported customer needs by assisting with purchases and providing assistance
  • Supported management with inventory, stock ordering and cash management
  • Supported in the implementation of a new billing and collections system for the company
  • Supported patients with customized care and maintained a safe environment for the patient and family
  • Supported multiple departments including but limited to, Cash Handling and Receipts Departments
  • Supported technicians with troubleshot and resolved customer's problems
  • Oversaw customer transactions and provided assistance with returns
  • Oversaw customer transactions and provided assistance with cash, credit card and check payments
  • Oversaw cashiers' duties to ensure customer service and satisfaction, including cash register transactions
  • Oversaw front end cash handling procedures, and maintained a clean work area
  • Oversaw store operations and ensured customer satisfaction, including training new cashier's and maintaining store appearance
  • Made daily bank drops to the cash register and assisted in openingclocking the registers
  • Made customers feel comfortable and welcomed
  • Train employees on the proper procedures of cashier
  • Train other cash handling associates to be able and proficient in cash handling procedures
  • Train staff on proper use of cash registers and ensure that they follow all company procedures
  • Established relationships with clients to provide excellent service and resolve their complaints
  • Established strong customer relations and rapport with clients, resulting in increased sales and customer retention
  • Established positive working relationship with customers and employees, resolved all customer complaints
  • Established excellent relationships with customers and employees, maintained a positive attitude while working in fast paced environment
  • Established customer relationships by providing highest level of service to customers
  • Established customer service standards by providing friendly and attentive customer services
  • Established and enforced policies, rules & procedures for the cashiering
  • Established customer relationships by assisting them with questions and locating merchandise
  • Established the ability to handle customer service and sales quickly
  • Established positive customer rapport by assisting with their purchases and inquiries
  • Established and maintained a positive customer relationship through excellent service
  • Established positive relationships with clients and their family
  • Established strong relationships with store personnel to develop and expand business opportunities, including but limited to; sales associates and managers
  • Established positive relationships with all call center customers and associates
  • Established an excellent working relationships with customers and vendors to ensure a positive shopping and dining experience
  • Tested and verified all information for the purpose of determining if a customer has been properly served
  • Accomplished at developing and implementing effective sales techniques, while providing exceptional customer
  • Accomplished at developing and implementing strategic business strategies to drive sales and profitability, while providing exceptional customer support
  • Accomplished at handling money, and maintaining a positive work ethic
  • Accomplished customer services specialist with a proven ability to lead and motivate outstanding
  • Accomplished a variety of tasks, such as answering phone calls, filing paperwork and handling customer inquiries
  • Accomplished the tasks of opening and maintaining a store, cash handling
  • Accomplished in customer satisfaction
  • Accomplished at developing highly motivated and detail oriented employees to meet or exceed performance goals
  • Accomplished at developing highly motivated and effective team leaders to provide outstanding customer services
  • Accomplished sales and service specialist with extensive knowledge of the financial industry
  • Accomplished store operations, sales goals and objectives by coaching employees on sales, merchandising and customer
  • Accomplished in customer relations
  • Accomplished at building and sustaining positive relationships with clients
  • Accomplished the following duties in a fast-pace retail environment