Case Manager Resume: Sample and Free Template [2020]
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Provided training and supervision to all staff
Provided education and training to patients, family caregivers
Provided guidance and assistance to the team in achieving service plans
Provided education and training to clients on the importance of self-care and community involvement
Provided support to the Vice Presidents of Sales & Service
Provided guidance and direction to the service plan
Provided a positive and safe work place for employees, residents and visitors to the building
Provided leadership and guidance to the Human Resource department and staff of the company
Provided education and training to all staff
Provided a high-touch, professional customer experience to all clients and staff
Provided a safe and secure living environment for patients
Provided services to individuals with mental health and developmental delays
Provided emotional support and guidance to clients in a crisis
Provided temporary assistance to the Housing Manager and other managers
Provided a safe and supportive living environment for the elderly and their children
Provided supervision and guidance to the Human Resource Manager, including hiring and training of all new hires
Certified Nurse Aided in the development of a comprehensive care plan for the residents
Performed monthly and annual evaluations of all employees to identify training needs and recommend appropriate actions
Performed data analysis and provided training to staff in the Human Resources Department on HR policy and procedures
Performed as a member of the Service Team to assist in providing the best possible customer service
Assisted in the supervision of a casework team consisting primarily in the supervision of a juvenile offender
Assisted families with the development of a child care program, including the planning and execution of activities for the children
Assisted families with the transition from a home to an assisted living facility, including the transition from a residential setting to an independent home
Assisted management with the development of a service planning plan for the company's new service center
Assisted first responders with emergency medical situations, such a 911 call for service, and other emergency medical calls
Assisted patients with ADLs and activities of Daily living
Assisted residents with activities of Daily living, such as bathing and grooming
Assisted in the development of a new program for the mental health community
Assisted staff with the development of a comprehensive plan for the residents
Assisted with the implementation of a Human Resources program for the company
Assisted with the planning of treatment and implementation
Assisted the team in developing and executing a new Service Center
Assisted the elderly with activities of Daily living and personal cares
Assisted patients with their personal needs and assisted in daily care
Assisted and provided education to staff on the care of residents
Assisted individuals with mental and emotional problems in a home environment
Assisted children with homework assignments
Assisted adults with disabilities in a residential treatment program with the goal of helping them to live independently
Assisted with the development of a plan for discharge and the planning of a home care plan
Assisted with the implementation of a new training curriculum for the psychology program
Assisted clients with their needs and concerns, provided information on community services and assisted with the coordination of community activities
Assisted the Director of Human Services with administrative tasks and duties as assigned
Assisted and trained in the preparation of court cases
Assisted individuals with mental and behavioral health problems in a residential treatment facility
Assisted families with the preparation of their childs social history and family planning
Assisted and supported individuals with daily living activities, provided transportation to and from activities
Assisted staff with the daily activities of a residential program
Assisted staff with the coordination of care for residents with mental illness and substance dependence
Assist with the planning, development and execution of service plan
Assist managers with the daily operation of Human Resource functions, including recruiting and interviewing candidates
Assist providers with the development of individual care plan for patients
Assist consumers with their needs and concerns, including medication management
Developed individual and family therapy for clients with substance use and mental health disorders
Developed an effective and efficient filing systems for the office, which resulted in a decrease of paper and filing errors
Developed comprehensive plan of care for clients with severe andor persistent mental illnesses
Developed new skills and techniques for the Social Worker to utilize in her practice
Developed treatment goals and objectives for the patients, including assessments and evaluations of their physical, mental health and social functioning
Developed training program for new staff, including orientation and development of new employees
Developed strategic and operational plans to achieve goals
Developed comprehensive care plan for residents with acute and long term illnesses
Developed program for the Department of Corrections
Developed and maintained a comprehensive casework plan for the assigned cases
Developed a comprehensive treatment plans for each patient and coordinated with the psychiatrist to ensure appropriate care
Developed, maintained and administered a comprehensive social services assessment and treatment plan for clients
Developed training programs for the service department and trained all staff
Developed, maintained and implemented a comprehensive emergency prepared-for disaster response training program for all employees
Developed new processes and standards for inpatient admission, outpatient admissions and transfers
Developed relationships with all parties and vendors, ensuring the best possible outcome for all involved parties
Developed strategies to improve the effectiveness of social work and community services
Developed & maintained relationships with local, county and national referral sources
Developed client relationships and maintained rapport with the community, clients and staff to ensure a positive outcome
Developed and implemented a program for the community to assist with social and emotional support
Developed a program to help children with mental illness and substance use
Developed individualized plans for clients with a wide array of disabilities and mental illnesses
Developed training programs for the HR Department, which were used to improve employee morale and productivity
Developed a comprehensive treatment program for patients with a history of mental health disorders
Developed plans for individual and family therapy sessions
Developed an interdeposition team to assist in the development of care plans for residents
Developed new policies and processes for the facility, developed new procedures and policies for the facility
Developed Individualized Service plans for clients with severe emotional and mental health issues
Managed the daily activities of a CPR Certified, First Responder and Emergency Medical Dispatch
Managed patient flow and ensured that patients received the best possible care
Managed daily activities of the facility including staff supervision and care coordination
Managed calendars and coordinated meetings, travel plans
Managed employees and vendors, prepared work schedule
Managed and supervised the daycare center's daily schedule and activities
Managed the daily operation of a high volume retail environment with an emphasis on customer relations, sales and service
Managed the daily operation of a residential mental healthcare unit; Assisted in the planning and implementation of a community mental healthcare plan
Managed multiple clients with a wide variety of diagnoses, from mental illness to substance dependence
Managed student behavior and behavioral interventions for a variety of student populations
Managed a casework staff of 20+ individuals in a skilled-care environment
Managed and trained new staff members, maintained a positive work atmosphere and ensured the highest level of customer satisfaction
Managed all aspects of the human resources function for a multi million-dollar organization
Managed staff of 10, conducted interviews and trained employees
Managed client casework; conducted intake assessments, case management and crisis intervention for children, adults with developmental and physical disabilities
Managed patients' care and ensured that they received the highest level of care
Managed client's daily schedule and provided assistance with activities of everyday life
Managed cases for the State of Texas and other counties
Registered and managed new employees
Registered new clients and assisted with the transition of new clients to a social service program
Supervised two staff and provided training to new hires; assisted with the implementation of new policies and programs for the agency
Completed a variety of tasks to support the business goals and objectives
Completed the following tasks in a fast-pace, team environment Assisted with the development of a new program for the social workers
Completed patient assessments and provided education to residents on medications and treatments
Completed a variety of clinical assessments and provided case plan reviews
Completed and maintained a comprehensive casework program for adults with mental illness andor developmental disabilities
Completed daily reports of clients, and made sure all documentation was complete and accurate
Completed weekly progress reports for the Director of Nursing, and assisted with the implementation of a plan for improving the social work process
Completed clinical assessments and developed individualized service plan to address identified barriers
Completed a comprehensive psychometric evaluation of the clients
Completed daily documentation of client's progress and services performed
Completed multiple tasks and responsibilities in a fast- paced environment, while maintaining high quality standards
Maintained casework and documentation of clients' case files
Maintained accurate and complete records of all clients' interactions with the program and their family members
Maintained all records of patient's medical care and condition, including vital statistics
Maintained accurate and detailed records of all social service activities, including attendance and progress
Maintained an active and productive working environment by following company policy and procedures; providing quality customer service
Maintained patient confidentiality and privacy, assisted with daily activities
Maintained all records and files for the Social Workers, Case Managers and other professionals
Maintained daily contact with clients and their family
Maintained confidential files and records; assisted with the preparation of reports and presentations; maintained a professional demeanor at all time
Maintained record of all patient's vital sign and any other pertinent information needed
Maintained the daily progress and needs of each resident in the facility
Maintained the daily operations of a social service center for the elderly
Maintained contact with the community and assisted in developing a case plan
Maintained contact with the appropriate personnel to provide support and direction
Maintained client's accounts and assisted with the preparation of financial statements
Maintained an active and positive working relationships with all clients, staff and management
Maintained client records in compliance with state and Federal laws, regulations
Maintained proper documentation of each client
Maintained confidential files and case management for the Director of Human Resources
Maintained a casework budget of $50K and provided services to clients in the community
Maintained a safe and healthy work environment for employees
Maintained the highest standards of service and professionalism in a fast paced, high-stress environment
Maintained accurate records of client care, progress and issues
Maintained confidential records of all client contacts
Maintained daily contact with the client and their families to ensure the best possible outcomes for their children
Maintained caselabor and individualized care plan for clients with a variety of diagnoses
Maintained an accurate and up to date case log, including the daily progress and activities of clients
Maintained an active case file and provided support to the case managers and staff
Maintained high standards of excellence in all aspects
Maintained confidential records of patient's progress and concerns;
Maintained cleanliness of the unit, assisted with daily living skills
Licensed to provide Individualized Service Plan for children and adolescents with mental illnesses
Recognized for ability to lead and train a diverse team of professionals
Recognized by the Director of Care for outstanding work ethic and dedication to the mission of providing quality patient services
Recognized and rewarded for outstanding work ethic
Recognized with the Employee of Year award for excellence in leadership and communication
Recognized outstanding customer relations and developed a positive working environment for all employees and customers
Recognized outstanding performance by the Director of Service
Recognized skills in managing caseworkers and staff
Recognized outstanding staff and client services
Recognized for outstanding performance and dedication to the organization, team members and clients
Recognized twice for providing exceptional service to the residents and families
Recognized ability to lead and train a diverse team of psychology professionals
Recognized for ability to provide quality care and patient centered nursing
Recognized strengths in patient and staff communication
Recognized numerous occasions for excellent performance and dedication to the company
Recognized the importance of maintaining a positive and supportive work atmosphere
Recognized for ability to provide excellent service and support for clients
Recognized twice for excellent service and dedication to the mission of providing quality services to the community
Recognized for ability to provide exceptional service and leadership
Recognized as a team member and leader with excellent customer service
Recognized with the Employee of Year Award for excellence in social skills and leadership
Recognized for ability to lead and inspire a cohesive team of employees
Recognized on numerous times for excellent customer care and leadership skills, as well for the ability to work with others and be a positive team player
Recognized for outstanding customer relations, and ability to work with diverse populations
Recognized to be a team leader and mentor for new employees, as well a leader in the areas of employee development, performance improvement
Recognized strengths in customer satisfaction and team leadership, as well
Recognized team member for excellent work ethic and commitment to excellence in the work force
Directed and coordinated all aspects of the program
Served clients with chronic and persistent health conditions
Served with the company as a liaison between customers and the company
Served in the Emergency Response Unit, as a Case Worker
Served multiple positions in the company, from a Sales Manager to an Operations Supervisor
Coordinated the activities of a team to ensure the delivery of services
Coordinated activities with the Director of Development and other departments to ensure that the program met or exceeded goals
Coordinated psychosocials for the purpose of assessing and developing treatment goals
Coordinated work flow between the service department and other business partners
Coordinated with the Director of Care and other departments to ensure that the patient is discharged in a safe and effective way
Coordinated and conducted a comprehensive program for the Department of Juvenile Justice and Family Law
Coordinated client's care with community agencies
Coordinated community outreach and provided training to staff on policies and procedures
Coordinated with other staff and patients to provide the most appropriate care for patients
Coordinated all aspects of the Service Plan for each customer
Coordinated a team of clinicians to provide quality patient education and services to patients
Taught, developed and implemented a comprehensive discharge planning process for patients
Trained to handle and resolve client issues, provide counseling to clients and family members
Trained employees on the use of computerized systems and procedures
Trained all staff on proper procedures and protocols for care of patients
Trained for the new hire process and provided support to the staff
Trained employees on the proper procedures for handling and transporting of patients
Trained as a team member to assist in the implementation of a new plan for the company
Trained as a Case Manager in the areas of social services, case planning and advocacy
Trained at the State of Texas Department for Children and Family Services
Trained with the Department of Children and Families
Trained new staff on procedures for the facility and provided support to staff members
Trained on the first line of defense for all patients and staff
Trained nurses and other healthcare personnel on the nursing care of patients
Trained over 50 staff on how to effectively and safely provide HIV education to patients
Trained with the State of California to assist with the implementation of a discharge plan
Trained a staff of 20 people in the areas and duties of a Customer Service representative
Trained and supervised a caseworker in the treatment of children with mental and behavioral disorders
Trained to provide case managers with information on the individual's medical and mental condition
Trained on the new computer program, and assisted with the training of new hires
Trained, mentoring new staff and provided support to the team in a fast-paced, high stress work place
Trained over 100 employees in the areas of Social Work and Case Management
Trained employees on the safe use of equipment and procedures
Trained a team of six Human Resource Specialist to provide a safe, productive and professional work environment
Trained with clients in the use of social skills
Trained the first responders in emergency situations, and assisted with the first aid department
Maintain a high degree of customer satisfaction and service by assisting customers with any questions and concerns
Maintain daily communication with clients to provide ongoing case plan
Maintain the highest standards of customer service and satisfaction in all areas of the business
Acted as a preceptor for the Nursing Department, providing direct care to patients in a long- term care setting
Acted in a leadership role as the liaison between clients and treatment team members
Acted on a daily basis to provide case load of children with special education needs
Acted and implemented a plan for the development of social workers
Acted to assist with the implementation of a mental disability treatment plan
Acted to address the needs of patients and their family
Acted appropriately and patiently when dealing with sensitive issues, and maintained a positive work relationship with co workers and management
Acted accordingly to the needs of clients and their family
Acted upon and assisted in the implementation of a comprehensive, integrated care model for the geriatric patient
Acted quickly and resourcefully to accommodate the changing priorities of patients and their families
Acted and directed the care of residents in a skilled facility
Acted when needed to ensure the safe and effective use of medical equipment, supplies and materials
Acted at the front door of a residential home and worked with the clients to make sure they had a positive outcome
Acted for the agency in a variety of situations including domestic violence, abuse and sexual assault
Acted when the client needed it, and acted accordingly to the client
Acted as liaison between the customer and service department, ensuring all needs were being addressed
Acted independently as a member of the team to assist with crisis management and case planning
Acted to assist with the needs of clients and family members, such as preparing meals and maintaining household
Acted to resolve conflicts between patients and family
Acted at the center of patient care and crisis
Acted for the elderly and assisted with personal hygiene needs
Manage staff of 10-12 employees; Supervised and trained new staff; Assisted in the hiring process of all staff
Conducted onsite visits to ensure the continuity of patient's care
Conducted in depth investigations of crimes and prepared written investigative report
Conducted weekly meetings with the client and their families to discuss the client's needs and concerns
Conducted monthly staff meeting and provided training to new hires
Record of achievement in providing quality customer care and exceptional client service
Obtain a position where experience and skills can contribute to the company success
Assisting in the planning and execution of service plan for the assigned area of responsibility
Assisting nurses with daily tasks such as feeding patients and bathing
Assisting staff with the development of individual treatment plan for clients
Assisting with the daily care of residents
Assisting with the planning and implementing of a program for the youth
Assisting in the coordination of discharge plans with other departments and agencies
Assisting members with the selection of a health care insurance program
Assisting staff with patient transfers
Assisting with the care of patients in a skilled facility
Assisting in the planning and execution of service plan activities
Assisting the Director of Human Resource with administrative tasks and other office related duties
Assisting customers with finding the best housing for them and their family members
Assisting customers with questions regarding the products and service offered
Assisting consumers with their everyday needs
Assisting staff with the development of discharge plan, providing education and training to the patientfamily
Utilized the Crisis Management System to assist in the resolution of crisis situations, including but not limited to; crisis management and intervention
Utilized a wide range of methods to assess and develop a comprehensive case plan for clients
Utilized strong communication and interpersonal skill to effectively manage the patient's needs and concerns
Utilized effective crisis management techniques to address the individual needs of patients
Utilized excellent interpersonal and communication abilities to assist clients with daily living skills
Utilized extensive experience in emergency medical treatment and care of critically ill patients, including the care of critically injured patients
Utilized state and local housing programs to ensure the highest quality of life for residents
Utilized various methods to manage the care of residents in a long term facility
Utilized my experience in the healthcare industry to assist with new business development and marketing
Utilized computer skills to assist in the preparation of medical charts andor other documents
Utilized state and local guidelines to determine the appropriate placement of patients
Utilized multiple systems to provide case managers with the information they needed to make a decision on their cases
Utilized the MediTech and Case Manager competently in the care of patients with a variety and diverse diagnosis
Utilized the Crisis Prevention and Recovery Model to address the client's needs, including crisis intervention and case coordination
Utilized a wide array of computer applications to assist in the development of a comprehensive care plan for each client
Utilized strong analytical, organizational skills to develop and execute a comprehensive, multi-million dollar program to develop and execute a successful behavioral intervention
Utilized customer feedback to develop and maintain service plan goals, objectives
Utilized my skills in the areas of nursing and care management to provide a safe and caring environment for the patient
Utilized First- Aid and AHA to administer prescribed medication
Utilized knowledge of medical, psychological and behavioral needs to develop treatment plans and coordinate care with other disciplines
Utilized assessment tools to identify and assess client strengths, interests,.
Utilized psychosocultural and cultural background to assess, develop treatment plan and provide individualized services to children, adults and gerontological patients
Utilized an in depth assessment to identify and implement individual, family or treatment plans
Utilized excellent customer care, interpersonal and organizational abilities to ensure the smooth functioning of a busy emergency department
Utilized nursing skills to assist with the development of patient's care plans and discharge plan
Utilized effective assessment tools to identify and assess the individualized needs of each client
Utilized a variety of medical and nursing interventions to assist patients with their daily needs
Utilized nursing skills to manage and care for residents in a nursing facility
Utilized strong assessment tools to assess patient's level of functioning and to determine goals for each client
Utilized skills to assist in the development of a plan for clients to meet goals
Utilized critical thinking, communication skills and interpersonal relationships to provide a high level of care to the patients
Utilized various methods to analyze and evaluate the psychological needs of patients and their caregivers
Utilized Epic, E-Med and other medical billing software to manage patient's accounts
Utilized assessment skills to identify and assess client's need for social work services
Utilized extensive knowledge of HRIS to assist in the development of a new Human Resource Management system
Utilized clinical skills to assist patients with their mental illnesses
Utilized extensive knowledge of the social services system and its functions to assist clients in meeting their goals
Utilized computer skills to assist with the development of a new HR department
Utilized in-depth analysis of client's financial situations to identify and resolve complex financial issues
Utilized effective communication and conflict management skills to provide quality patient services in a timely and professional fashion
Administered all nursing interventions, treatments and care plan for residents
Administered all phases of the program, from assessment to implementation
Administered medications and provided education to clients on disease management and prevention
Administered training and provided feedback to staff on employee development, performance management
Administered nursing interventions to improve patients health and quality of care
Administered treatment plans and coordinated with other professionals to develop treatment goals and objectives
Supported the patient and family in understanding their plan of treatment
Supported and assisted in the implementation of a Human Resources Department
Supported and trained new employees; Provided support to the Case Manager; Assisted with training new hires
Supported staff with case management and crisis interventions; Assessed clients' progress in areas of self esteem and social functioning
Supported senior level managers in the development of a comprehensive discharge plan
Supported client with personal care needs
Supported the HR department in all areas of the organization, including recruitment,.
Supported and assisted in the daily operation of a Human Service Department
Supported individuals with mental and emotional disorders in daily life
Supported individuals with disabilities in a residential treatment program for individuals with mental illnesses
Supported staff with administrative and customer support functions for the company's largest account
Supported the development of a plan for care and implementation of the patient's treatment plans
Supported nursing staff in daily duties, such cleaning and stocking of supplies; assisted with the care and treatment of patients
Supported a caseworkersupervisor in the implementation of treatment plan
Supported a caseworkers team in the implementation of a program for children with developmental disabilities
Supported managers in the day to days activities of their department, and assisted in the development of new programs and initiatives
Supported individuals with developmental delays in their homes and community
Participated in the implementation of a behavioral modification plan for the children
Participated as a team member in the implementation of a treatment plan for the client
Participated as a team member in the implementation of a social work program for the residents of a residential treatment facility
Participated with the client in a group setting
Participated in the development of a treatment program for the mentally ill andor chemically dependent
Participated for the implementation of a comprehensive plan for the care of patients with a wide range from developmental delays to terminal illnesses
Participated to assist in the implementation of a first aid kit for the hospital
Participated weekly in the development of a team to ensure the highest level of customer satisfaction
Participated weekly in the development of care plan and treatment plans
Participated & assisted in the implementation of a treatment program for the mentally ill
Participated within the program to assist in developing and maintaining a positive relationship with the clients
Participated in the implementation of a service planning and action management system
Participated on the Quality Management team to improve processes and standards
Participated as a liaison between the clients and their social worker
Participated with the implementation of a Human Resources Plan for the company
Participated actively in the implementation of treatment plan and discharge
Participated actively in the implementation of service plan goals and strategies
Participated to develop and execute a treatment program for the mental health of children and families
Participated weekly in meetings with the team to ensure that all goals were achieved
Participated directly in the implementation of a comprehensive training and education program for employees
Participated directly in the implementation of a comprehensive clinical and case management plan for the patients
Participated in the planning and execution of care for residents
Participated on the development of a new program for the social workers and their clients
Participated on the first ever emergency response teams for the city of San Diego
Participated at the annual conference of HIV and STD education
Participated weekly in the planning and implementation of a community based social service program
Participated for the implementation of a new Human Resources department
Participated to provide support and supervision for the Social Worker
Participated daily in the implementation of a new plan for the company's service department
Assess client needs and provide assistance with personal hygiene
Assess cases for the purpose of identifying and resolving criminal offenses
Assess students' progress and make recommendations for further study
Assess clients' needs and develop individual treatment plan to address those
Assess for and report any significant changes in patients health status
Developed and maintained a positive, professional working environment for all employees, including hiring and training
Developed and managed a comprehensive mental wellness plan for the facility
Develop strategies to address the issues of sexual abuse
Developed and maintained a strong working knowledge of the nursing care process
Measure daily performance of employees and ensure compliance with all policies, procedures and regulations
Measureed and monitored patients for adverse reaction to drugs and treatments
Handled customer service issues, complaints and concerns in a professional manner
Handled all customer complaints and resolved issues in a prompt, efficient and empatricious manner
Handled patient flow in the ER and Emergency department; prepared charts for physician review
Handled daily tasks of providing mental illness education to the mentally ill
Handled in-depth research and development of new programs, policies & guidelines
Handled all aspects of the case management and crisis interventions for the client
Handled client's daily activities and provided them with a safe environment to live in
Handled daily office duties including filing, answering phone and scheduling
Handled confidential information and assisted in the preparation of documents for trial and hearings
Handled multiple tasks and was responsible for the care of patients in a longterm-living setting
Implemented programs to address the social and behavioral issues of children in the home
Implemented behavioral modification and crisis management skills to improve the functioning of clients in a group home setting
Implemented nursing interventions to improve quality of care and reduce patient wait time to discharge
Implemented the new program to improve efficiency and reduce cost while increasing the efficiency of staff
Implemented programs to assist in the prevention of psychiatric illnesses andor disorders in the mental health community
Implemented strategies to address the need for individual and team collaboration
Implemented the new plan to ensure that all employees have the tools and resources to succeed
Collaborated and worked with other staff to ensure the best care for each resident
Collaborated in the planning and implementation of a comprehensive plan for the development of a comprehensive plan for the implementation of a new business model
Collaborated closely with the HR Director to develop and execute a comprehensive human resource plan for the company
Collaborated between the nursing staff and patients to provide the highest level of patient care
Collaborated between the Department of Psychiatry and University Medical School to develop a treatment plan for patients with psychiatric illnesses
Collaborated with other departments to provide support for the HR department
Collaborated weekly with the client to ensure their safety and wellbeing
Collaborated effectively with the Director of Nursing and Case Manager to provide quality patient care
Collaborated across the agency to develop and maintain a safe, secure environment for clients
Collaborated with the HR team to develop and maintain a safe, secure environment for the employees and visitors
Collaborated closely with the clinical director to develop and maintain a safe, healthy environment for patients and staff
Collaborated between the school and community to develop a positive, supportive environment for students
Collaborated with the HR team to develop and execute a new HR strategy
Collaborated across the department to provide a positive and safe learning environment for all students
Collaborated with other professionals to develop and maintain a safe, secure environment for the clients
Collaborated and worked with clients to develop treatment goals and objectives, including individualized
Collaborated in the implementation of a new program for the community, including a social worker and case manager
Collaborated between the Director of Care and staff to develop a comprehensive care plan for the residents
Collaborated across departments to plan and implement services for individuals with disabilities, including mental illness and developmental disabilities
Collaborated across the company to ensure that each patient's needs are being met
Collaborated regularly with the psychiatrist and other staff to develop treatment goals and objectives
Collaborated regularly with the team to ensure continuity of services
Utilize a wide range of resources to ensure customer service and satisfaction
Utilize strong clinical and communication abilities to effectively provide quality care for patients in a long term care setting
Utilize all resources and tools in the department to meet and exceed customer satisfaction goals
Directed and coordinated the nursing staff in providing care to residents
Directed guests to the correct departments, handled all customer service issues
Directed new hires and maintained current employees files; assisted with payroll and timekeeping
Directed a group of 15+ individuals in the implementation and evaluation of a new, more effective social media marketing plan
Directed clients to the proper resource and support services for each client
Directed employees in the performance of duties and ensured safety
Directed the day to end Human Resources function for the company, which included recruiting and training of new hires
Directed nursing staff in the daily care of residents, including feeding and bathing
Directed clinical staff in the implementation of treatment plan and discharge plans for patients
Assessed and evaluated the effectiveness of human resource programs and services
Assessed needs of the client and made appropriate recommendations to the client
Assessed needs of clients and developed a comprehensive service delivery strategy
Assessed patient needs and provided services to patients in a home setting
Assessed individual needs and provided assistance with social skills
Assessed needs of the patient and developed a comprehensive service planning plan
Assessed patients for admission to the facility and made sure all documentation was in order
Assessed client's mental status and provided individualized support services
Assessed clients needs and determined what service was appropriate to their needs
Assessed individual needs and prepared for transition to a community
Assessed risk and identified areas for program development
Assessed individuals with a mental disorder and provided support to those individuals
Assessed residents for appropriate services and interventions, including crisis management
Assessed individuals and their family situations to identify the most suitable and appropriate treatment plan
Assessed, developed and managed a team of HR Specialists to ensure compliance with all company and federal laws
Assessed needs of clients and developed service plans to achieve goals and increase productivity
Assessed individual's progress in areas of personal, educational and social adjustment
Assessed staff performance and developed individualized training plans to meet the individual needs of each client
Prepared and presented monthly reports to the Director of Nursing and other staff members
Prepared monthly, weekly and bi annual payroll for approximately 300 employees
Prepared charts for the next shift and maintained a safe environment for the residents
Prepared reports and presentations for the Director of Human Services, and other department heads
Prepared patient for and assisted with physical examinations
Prepared for and completed all necessary documentation
Prepared a monthly schedule for the entire Human Service department, including all travel arrangements and expense reports
Prepared all documents for court, filed and maintained case records
Prepared documentation for the delivery of service to clients andor vendors
Prepared a comprehensive case plan for clients with severe andor persistent mental disabilities
Prepared reports and documents for the Human Resource Director and other staff
Prepared reports and documents for meetings; maintained records of attendance and minutes
Prepared all paperwork for the Human Resource department and assisted with the hiring of new hires
Prepared charts for the upcoming day and coordinated with other staff members
Prepared weekly and daily work assignments for the staff and provided training to all new hires
Prepared for and completed a comprehensive assessment of the clients and their families to determine the level of risk andor care
Prepared psychological reports for the Director of Clinical Services, and provided training to other clinical staff
Prepared weekly progress reports and individualized plans for the clients, including progress reports and individual assessments
Prepared the monthly budget for all service providers and coordinated the annual budget for all services
Prepared for and conducted employee training classes, including new hire orientation
Helped with the implementation of a social service plan for the residents
Helped develop and maintain a casework team of 20+ individuals
Helped in the planning and execution of a successful event for the company's largest customer
Helped in the planning and execution of events for the residents
Helped individuals with developmental disabilities to live in a safe and secure environment, including the use of community services, housing and medical facilities
Helped develop and maintain a positive, safe environment for the children
Helped in the development of a plan for discharge
Helped manage the daily operations of a high-end residential and commercial real estate development
Helped coordinate and schedule all aspects of the Service delivery
Helped individuals with developmental disabilities to live a more fulfilling and productive life in their home
Helped patients with their daily activities
Helped physicians and staff with the daily tasks of patient registration, scheduling and follow up appointments
Helped facilitate the transition of a caseworked individual into the community by providing a safe and supportive living environment
Helped with the planning and organizing of events
Helped clients with everyday activities and provided companions
Helped customers with any problems that arose, and made suggestions to help the customer
Helped clients with personal matters and finances, prepared documents for court hearings
Helped the Director of Nursing with all administrative functions for the department
Helped in the planning and development of a successful program to increase the student's participation in college
Helped families with daily activities such a meal planning
Helped the client with activities of everyday life such
Helped organize and conduct a weekly group of 15 to 25 students
Helped students with homework assignments
Helped coordinate and schedule all staff, including the development of a new program
Helped organize and lead a successful service team for the first time in over a quarter
Helped with the implementation of a new social service agency
Helped train new hires and assisted with the training of new hires in all departments
Helped develop and maintain a caselaboratory of mental illness clients
Helped residents with ADls, feeding and elimination
Helped plan and execute the service plans for each customer
Helped coordinate and implement the plan of action for each resident in the facility
Helped train new hires on the job and helped to develop a new employee manual
Helped create and maintain a safe, clean environment for the residents and staff
Helped set up and manage the Human Resource department, including recruiting and training new hires, scheduling interviews for employees and handling disciplinary action
Helped create and manage a plan of action for the residents to follow