Assistant Property Manager Resume: Sample and Free Template [2020]
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Managed day to date operations of the office
Managed inventory and ordering of all property office equipment, including computers and copiers
Managed team of 15-25 associates in a high paced, fast-paced retail environment
Managed 100-200 employees
Managed all office and maintenance functions, as required by the company
Managed a team of five Property Manager and three Resident Representatives
Managed the daily activities of a staff consisting primarily in the receptionist, office staff and administrative support personnel
Managed cash register; Prepares checks and money gram
Managed and maintained a clean, safe environment for all residents and employees
Managed a team of 15 leasing agents and a staff of 10 leasing agents
Managed the day to days activities of a staff consisting primarily in the maintenance of a fleet consisting primarily in the repair and replacement of fleet vehicles
Managed multiple projects and staff of up to 15 people
Managed multiple projects and provided administrative support to the Property Manager and Assistant Director of Operations
Managed 3-5 staff, including hiring and termination
Managed 10 employees and supervised a staff of 10, including the property manager
Assisted with the preparation of monthly, annual and semi yearly budgets
Assisted customers with purchases, answered questions regarding store and merchandise, maintained a clean work environment
Assisted clients with the purchase and leasing of property, maintained a clean and safe environment for clients
Assisted tenants with the application of affordable
Assisted and trained staff in the proper use of office supplies and equipment, including copier machines
Assisted students with their homework and helped to organize the class
Assisted on the property management and leasing of rental units, including Assisted with the preparation of lease agreements and closing documents
Assisted customer with purchases, answered questions and resolved problems in a timely fashion
Assisted clients with personal and financial planning
Assisted customers with the purchasing of new andor remodel homes
Assisted management with all phases of the sale and leasing
Assisted residents with all financial aspects of the lease Maintained a clean and safe environment for all resident
Assisted clients with all facets of property maintenance
Assisted all residents with daily activities
Assisted staff with daily activities
Assisted staff with the preparation of resident's daily routine and assisted with the maintenance of resident's property
Assisted with the planning of a new apartment community for the elderly and disabled
Assisted with the hiring process of new staff
Assisted the Director of Community Services with all administrative tasks
Assisted clients with the preparation of their annual budget and financial reports, including the use of QuickBooks
Assisted and trained staff in the use of Microsoft office programs, such as Outlook and Word
Assisted management with the development of a comprehensive Property Booking and Management System
Assisted managers with the daily operation of a small, fast paced retail store
Assisted management with the day to night operation of a high-volume, multi -family property
Assisted General Contractor with all aspects of the project
Performed daily operations of the office, which consisted in answering phones and greeting visitors
Performed a wide range of duties, from managing the property to overseeing all aspects of the property
Performed clerking and data input for the property management office
Performed a wide array of tasks to ensure the smooth running of a residential property
Performed a wide array of clerking and data input tasks
Performed administrative tasks including filing paperwork and maintaining the property management database
Performed sales and customer relations duties
Performed monthly, semi yearly inspections of property to determine the condition and maintenance of all equipment
Performed extensive research and wrote a detailed analysis of the housing market and recommended a plan to improve the market
Performed various duties including, scheduling and assigning employees
Performed duties as a liaison between the Property Management and all departments within the organization
Performed as a member of the Property Management team to ensure that the property met all requirements for occupancy and compliance with all local laws, regulations and policies
Assist in the preparation of property reports and other related documentation
Assist and support the Property Management Team with all administrative functions
Assist agents with questions and issues regarding the property
Assist staff with any questions, complaints or issues they have
Assist and support the Director of Operations with all office tasks
Assist clients with the application and completion of all forms
Assist owners with the daily functions of property
Assist customers with purchases of furniture, accessories and appliances
Assist tenants with their leasing and property maintenance
Assist residents with daily needs such as laundry; light cleaning, meal preparations and transportation
Assist tenants with any concerns, complaints or issues they may encounter during their move in
Provided excellent and timely resolution to resident concerns, questions and complaints
Provided exceptional service to residents and their guests, maintained a clean work area and ensured that all resident's needs are being taken into account
Provided outstanding guest services, handled money and provided customer satisfaction
Provided outstanding service to residents and staff by answering phones to assist with resident retention andor complaints
Provided administrative and secret services to the property
Provided a friendly and welcoming experience for customers by answering any questions and assisting them with their needs
Provided daily administrative assistance to the Director of Property
Provided outstanding service to the public by answering phone inquiries regarding the property
Provided accurate and efficient administrative services to the residents and visitors
Provided friendly customer assistance and answered any question or complaints regarding the property and its amenities
Provided accurate and appropriate tenant payments
Provided support to the Director of Property and Facilities Management
Provided general office duties such answering phones and filing documents
Provided detailed information to the customer regarding benefits and claims
Provided strategic direction and oversight for all phases of the property
Provided quality customer services to all residents, and ensured that the property was kept in a neat and orderly condition
Provided on-going support to the property management department
Provided exceptional customer services to all tenants, and ensured that the rental process is in compliance with all local laws and regulations
Provide assistance to the Property Management Team in all areas of property management
Provide daily, monthly and annual performance evaluations to Property Managers
Provide the highest quality of customer care to our clients and associates
Provide coaching and mentoring to ensure staff are performing in a professional and timely fashion
Provide oversight of leasing, maintenance and property inspections to assure compliance with company policies and procedures
Provide excellent customer services to clients, maintain a high level of customer satisfaction
Provide direction and guidance to staff in the performance of their job functions
Perform daily inspections of property to insure compliance with company standards
Perform duties as a property management representative for the company
Maintained a positive and professional relationship with all customers, employees and vendors; Maintain a clean, organized work environment
Maintained all records and files for the Property Management Division, including all personnel files and records of the property
Maintained the highest levels of professionalism and courtesy with clients, vendors,. Provided administrative support to the Director of Human Resource and other departmental staff
Maintained a high standard of professionalism and confidentiality at the front desk
Maintained an excellent record of performance in a fast paced, high volume environment
Maintained high level of customer satisfaction, and ensured that the property was in compliance with all applicable regulations
Maintained 100 percent accuracy rate for property management
Maintained inventory of office supplies and materials; assisted with the preparation of correspondence, forms and reports
Maintained records of all resident activities and behaviors, such behavior as food intake and output, physicaloccupational activity
Maintained all aspects of the office, which consisted in answering phones and filing, faxing documents to the courts
Maintained clean and safe living area
Maintained office equipment; prepared and distributed correspondence
Maintained office and client records
Maintained client relationships by assisting with the development of a client base, and providing ongoing support to the property managers
Maintained knowledge of store inventory and promotions
Maintained occupancy and budget for a multi million square- foot community
Maintained all rental files for the property, and processed all rent collections
Maintained current knowledge of leasing procedures and guidelines, as well
Maintained an accurate and up to date list of all properties in the community
Maintained the front office, including answering multi line telephone system
Maintained high standards of clean and safe environment for customers
Maintained records of sales transactions and expenditures
Maintained customer accounts, handled cash and deposits
Maintained up-to - date knowledge of all tenant files, leases and other documents
Maintain the records of all property and personnel files
Maintain files and documents in compliance with state regulations and federal laws
Maintain daily records of transactions
Maintain an accurate and up to date record of the property
Maintain accurate records of property and equipment, including all maintenance requests
Maintain excellent customer relationships and provide exceptional service to guests
Trained new hires on the procedures of collecting rents
Trained staff on all aspects of Property Management
Trained on all Microsoft Office programs
Trained to work with tenants and contractors, responsible for the maintenance of all property
Trained over 50 employees on the use of a new system
Trained over 200 new employees
Trained tenants on the proper use of their rental units, and the procedures for collecting rent
Trained team of six employees on new policy and procedure, assisted with monthly billing
Trained new hires and managed the front office operations of a high volume property
Trained staff on proper food service techniques and procedures; trained new employees on company policy and procedures
Trained in the proper procedures for handling and maintaining the equipment
Trained to work in a team setting with the highest levels of professionalism and customer care
Trained employees on new software and policies, assisted with the hiring process and training of new employees
Trained over 50 staff, and maintained a high occupancy ratio
Trained associates on company policy and procedure
Trained incoming staff on the proper procedures for handling complaints and resolving issues, as they arose
Trained as a cash register attendant
Trained tenants on proper collection practices and collections
Trained 25 new associates on the property
Trained all new hires and assisted with the development of new resident files
Trained to manage and maintain a portfolio of properties for the company's largest customer
Trained as a cashiers, customer services representative
Trained as a property agent and was responsible for maintaining a 100 percent occupancy level
Trained for the position of Assistant Property manager, which included the duties of maintaining a clean and safe working enviorment
Trained the new employees on all aspects of the company
Trained a team of 15+ employees on the company's property policies and guidelines
Developed and maintained a strong working knowledge of the Property Manager's policies and procedures
Developed a strong relationship with the property manager and other staff members
Developed relationships with community members to ensure a pleasant shopping environment
Developed new business and maintained current client base;
Developed an effective and efficient work force, which increased the efficiency of all departments
Developed monthly and annual budgets for the office, maintained and updated all tenant files
Developed positive rapport with residents and their family
Developed strategies to improve retention and increase resident participation in the community
Developed individual and team performance evaluations
Developed policies and procedure for the department, which resulted in a decrease of staff overtime and increased revenue
Developed marketing plans and strategies to promote the property, such as advertising and publicizing the property
Developed and maintained a comprehensive, accurate database of disability and life insurance policyholders
Developed a new system to manage and control rent payments for all properties, including the collection of rents and maintaining a budget
Developed new business and maintain relationships with current client
Developed spread sheets for the department, and prepared reports
Developed sales and customer relationship with clients, maintained a clean and organized sales floor for the entire department and maintained a high standard of service
Developed an efficient and productive staff
Developed the first in a long term, highly productive and efficient office environment
Developed long term, profitable lease and sale agreements for all properties
Developed long term business partnerships with clients and their employees;
Developed long term relationship with clients and vendors, maintained a clean work space and ensured that all products are in compliance with the store standards
Developed a strong relationship with the property management staff to ensure a positive tenant relationship
Developed new business and grew revenue by developing a solid knowledge of the company
Developed all new and current tenant files
Developed strong relationships with property owners and vendors to secure payment of rent
Developed individualized, comprehensive plans for the training of staff to ensure compliance with company policies and procedures
Developed procedures for collecting rents and maintaining a high standard of service to tenants
Developed the first-rate customer service and property maintenance program for the entire community
Handled all incoming and outgoing calls for the Property Management department
Handled a variety of customer inquiries and concerns, resolved problems in a professional manner
Handled customer service issues, complaints and billing questions; Assisted in the preparation of monthly reports for management; Maintain a positive and friendly attitude with all customers
Handled all incoming phone and walk in requests for assistance with the property management department
Handled customer service and cash transactions
Handled daily cash transactions and maintained a balanced register, handled customer complaints
Handled collection of rents from the tenant and maintained a high level of service to the tenants
Handled daily cash transactions
Handled over $2,200 in inventory and ordered parts for the company
Handled general administrative functions including scheduling appointments and meetings; managed calendars, prepared correspondence for the President and other executives
Handled a variety of general administrative duties such a scheduling, ordering of supplies for the office and maintaining a professional relationship with the office
Handled tenant complaints and disputes
Handled inbound and made outgoing calls to potential clients
Advised clients on the proper care of MRI's and CT scans
Advised clients on the proper procedures for their home improvement needs
Advised owners on the best practices for property maintenance and repair
Advised senior managers on the best ways to improve retention and satisfaction
Advised in the preparation of property management plans and procedures, including the development of budgets and schedules
Advised customers on the use of new andor modified vehicles
Advised management on the most efficient use of property resources and equipment
Advised the management of all personnel issues and provided feedback to the Property Managers
Advised owners of any issues with property and or lease agreements
Advised client on the most cost effective and economical solutions to their property issues
Advised clients on the use of property, answered phones and scheduled meetings
Advised management on the development of a comprehensive Property Plan
Advised on the best practices for customer satisfaction and service
Advised customers on the most appropriate options for affordable rental
Advised client on the status of their contracts and provided assistance with the preparation of their contracts
Advised patients of their options and provided assistance with insurance coverage, benefits and claim processing
Advised all staff on the status of property and its maintenance
Established and enforced a positive working relationship with fellow staff and residents
Established a strong rapport with the residents and staff, as well
Established long term customer relationships through excellent sales and problem resolution
Established the first property management company in New Jersey, with a staff of over 50 employees
Established policies and guidelines for the department
Established client base and maintained a positive rapport with residents and staff
Established and implemented a successful property retention plan, resulting in a 100 % occupancy and increased property value
Established a strong rapport with all staff and resident's family members
Established new tenant files for all units
Established strong working knowledge of property and casualty claims processing, including the ability to effectively communicate with insurance adjuster and other parties to obtain the best possible coverage
Established procedures for the processing of all bank and loan documents
Established an efficient and profitable department, including staff hiringtraining
Established positive rapport with clients and vendors, maintained a professional demeanor at work and in the field
Established and maintained a successful relationship with the Leased Property Management team
Established new accounts and handled customer complaints, maintained a clean and safe work space
Established new accounts and developed relationships with local realtor's
Established an effective and profitable property management system, resulting in a 20% reduction of property costs
Established an excellent relationship with the property management staff and vendors, which resulted in a successful lease renewal
Established long-standing client base and developed a reputation for excellent service
Established strong relationships with landlords and tenants, negotiated lease terms with vendors and maintained a high occupancy rate
Established the first property office in New Orleans
Established effective relationships with clients and vendors to maintain a high occupancy
Established standards for performance
Prepared monthly and annual reports for the Property Management Division, prepared monthly and annual tax returns for the State of Florida
Prepared weekly and bi-monthlies for the property management team
Prepared monthly and annual reports for the property management team, including monthly and quarterly financial statements
Prepared detailed proposals for new and remodel properties, negotiated contracts with contractors and maintained property records
Prepared detailed monthly financial reports for the Property Management Director, including monthly variance analysis and budgeting
Prepared monthly, annual reports and other financial statements, including profitloss analysis
Prepared and distributed daily reports to the General Manageer
Prepared the exam for MRI's and Xray
Prepared annual budgets for property
Prepared detailed and concise written responses to all incoming calls and emails
Prepared, maintained and cleaned assigned areas of the facility
Prepared budgets, invosives and purchase requests
Prepared purchase orders and submitted to the appropriate departments, maintained and organized all inventory
Coordinated with the property manager to resolve tenant complaints and concerns
Coordinated monthly meetings with property management, vendors and tenants to discuss property status, issues and concerns
Coordinated monthly meetings with the property managers and staff to ensure all resident needs were being met
Coordinated a team of 10+ associates to provide a safe, clean and organized work environment
Coordinated all collection calls with the property management department and other departments
Coordinated collection of rents from the tenant and maintained a daily log of rent collections
Coordinated work with the leasing agent to complete all tasks in a timely fashion
Coordinated, scheduled and conducted meetings with property owners
Coordinated meetings, appointments with vendors and contractors
Coordinated daily activities with property management
Coordinated rental of apartments; maintained records and reports
Completed and maintained accurate records of client transactions
Completed multiple assignments in the following fields of employment
Completed work assignments in accordance with the company policies and guidelines
Completed various forms of correspondence and maintained records for the Property Manager
Completed all necessary forms and reports to ensure the residents' satisfaction
Completed and maintained accurate property reports
Completed 100+ home evaluations, and maintained all required records
Completed monthly reports for the property manager and assisted with resident complaints, maintenance issues and other general resident needs
Completed the following duties; Assisted in maintaining a clean and orderly living space for residents, assisted in the preparation of resident's monthly budget and maintained a resident database
Completed various tasks such
Completed over 100 hours of training in the following departments Property Manager, Office Management and Maintenance
Prepare, maintain and analyze monthly reports for the department
Prepare weekly reports for the property manager
Created and maintained a database of all current and potential tenants
Created a new, more effective and productive department to improve customer service and increase revenue
Created new leases and renewal of current lease
Created an effective and efficient filing systems for the entire property
Created Excel spreadsheet to track and maintain property records, including all sales and rental transactions
Created daily, monthly and quarterly sales goals for the entire store
Created detailed and accurate reports for the property management department, including monthly and quarterly reviews of all property records
Created all new policies and processes for the company
Created and maintained a strong, productive team to provide exceptional customer service, and maintain a high standard of customer care
Created monthly and yearly reports for the Property Director and staff
Created new collection processes and trained employees on collections techniques, procedures and practices
Created schedules for all maintenance employees
Created incentive program to encourage repeat and new residents, created a positive work environment and maintained the resident satisfaction
Created spreadsheets for the Property Manager to use in their monthly budget
Created detailed job description for new hires
Promoted and maintained a positive relationship with the community and its residents
Promoted the use of MRI technology to improve the patient experience
Promoted the use of a new system to manage the property
Promoted new business and increased revenue by $100k per year
Promoted good behaviors by emphasizing the importance of team member engagement and cooperation
Marketed and promoted the property to new residents, assisted with the move-in process, and maintained a positive relationship with the community
Lead the development of a property manager training manual for the company
Lead all phases of property maintenance and repair
Lead tenant and contractor meetings
Lead all phases of the sales cycle from cold-calls to client presentations
Lead in the creation of a monthly financial plan for the property
Lead the team in developing and implementing a comprehensive, cost effective plan to ensure the highest quality of care for our clients
Lead by example and work with team to ensure the highest quality of service
Lead on-call duties for the entire Property Department
Lead monthly meetings with the Property Manager to review and discuss all aspects of property maintenance and repairs
Started as a cashier and worked up to Assistant Property Manager
Started a program to increase the resident satisfaction rate by 50%.
Started a company to provide short term and permanent insurance for the elderly
Started employment in the field of Human Resource Administration, promoted to Assistant Property Manager
Started the business from scratch and was promoted to the position of Property Management Manager
Started up a business to sell and rent vacant units, then sold the property to a new resident
Started working in the warehouse and worked as a team leader
Started with the team in a very short amount of times and was quickly promoted to the team lead
Started up and closed the business
Started work in the community as a house keeper
Started from the floor to manage a staff of 20+ employees
Started a new business and expanded it to a larger territory, which included the entire state of Florida
Started off as a receptionists assistant and worked to become a manager
Started up and operated a small business, including all aspects of the business
Started to work on a monthly basis and worked with the property management team to make sure all the tenants are happy with there stay
Directed the daily activities of a team consisting primarily, maintenance staff and property management
Directed staff of 20, managed collections and collection efforts
Directed a team of 10 employees to maintain a 100 percent occupancy rate, and achieved a 100% retention rate
Directed employees to proper departments
Directed sales and service teams to develop, execute sales and service strategies
Directed staff of 25+ and oversaw daily operation
Directed employees to their proper positions
Directed clients to proper areas of the property for assistance and answered questions about the facility
Directed team of Property Management professionals to achieve and surpass sales goals, maximize occupancy levels and achieve company goals
Directed incoming calls to proper department, assisted with all aspects of the property
Served on the Property Manager team
Served customers with a smile and answered questions about the property
Served the residents of a 120-bed facility with the highest level of resident care and satisfaction
Served with the Property Manager in all phases of the move-out
Served a broad variety of clients including the elderly and handicapped
Served all aspects of the contract including, negotiation and closeout of all contracts
Served residents as a liaison between the property management and residents
Served food and beverage to guests in a fast-pace environment
Served as a mentor to the new hires
Served a wide array of client needs
Served tenants with delinquent rents
Served clients with the proper documents to process and submit for payment
Served various positions in the property administration and leasing department; responsible for the daily management of a portfolio consisting primarily residential and business units
Served two terms of a senior leadership role in the absence of a manager
Served as a key point of contact for the entire property
Served the community by responding to resident concerns and providing information on the community
Served and maintained a safe, clean environment for the residents and their families
Served various clients in the areas of property maintenance,.
Coordinate work flow with vendors to meet deadlines and budget requirements
Coordinate all aspects of daily property operations including, maintenance and repairs
Supervise all staff members
Conducted monthly inspections of property and performed general office tasks such as filing and answering telephones
Conducted interviews and hired new staff, trained employees on policies and procedures
Conducted regular inspections of property to determine the extent and location of maintenance needed
Conducted initial interviews with prospective clients and assisted in the hiring process
Conducted onsite tours of the facility and provided assistance to residents
Conducted inspections of properties to determine compliance with HUD guidelines and regulations
Conducted daily, quarterly and monthly inspections of the assigned area
Conducted all phases of contract negotiation and closing activities for the property
Conducted extensive training for the new hire and existing employee training
Conducted regular inspections of all units and completed daily paperwork to ensure compliance with all applicable laws and ordinances
Conducted interviews and evaluations of potential tenants
Conducted new hire training for property managers and assisted with the hiring process of new residents
Conducted sales and service for a large client
Conducted monthly, weekly and yearly inventorial audits of property, ensuring that inventory was accurate and all property were in compliance with state and federal laws
Conducted a variety of routine and complex administrative duties for the property manager
Conducted and maintained a high standard of service to the residents and guests
Conducted quarterly performance evaluations; Managed and trained new employees
Conducted extensive research and developed a comprehensive report for the Director of Operations
Conducted on-going market analysis and developed a marketing plan to promote the properties
Led the team in a high-performing and efficient sales environment
Led team of 5 Property Management Managment Associates in the development of a Property Management System for the City of Chicago
Led daily meetings with property management team to review and evaluate property needs
Led an aggressive sales team to increase revenue and profitability by developing a comprehensive marketing strategy, including product and service offerings
Led efforts to improve the quality of resident services and ensure compliance with all applicable regulations
Led several team of Property Management professionals in the successful completion of a major renovation project
Led multiple teams of employees to ensure the best possible experience for all customers
Led to a 100% increase in occupancy and an overall decrease of property turnover
Led an aggressive marketing and public relation effort to build a new client portfolio
Led an aggressive, team driven sales effort to drive occupancy and revenue for the company
Led tenant and contractor teams to ensure all required paperwork is completed and accurate
Led new hires, coached staff on performance management
Led the team in sales and customer satisfaction, while maintaining a positive attitude
Led team of 10 employees in daily tasks and projects
Led all aspects of the leasing process from start to finish, and oversaw a team of 15 leasing assistants
Led staff of five in the development and execution of a new residential property development
Led efforts to improve property occupancy and increase revenue, while increasing property occupancy by 25%.
Led strategic planning and development of a new property portfolio, which resulted in a 20% growth of the company
Negotiated and closed sales contracts with customers, vendors and suppliers
Negotiated with clients to obtain and process all required documentation for the purchase of property
Negotiated a $10,500 annual lease with the property manager
Negotiated coverage and payment arrangements with claimants
Negotiated pricing and contracts with local, regional & state government agencies
Negotiated and secured leases with landlords
Negotiated with clients to secure and close on a daily bases
Negotiated terms and pricing of contracts with tenants
Negotiated terms and fees with property management, tenant relations
Negotiated all vendor and contractor invocations
Negotiated all vendor payments
Negotiated rates with customers to maintain a competitive advantage in the market
Negotiated sales and rental rates with vendors
Negotiated a $500k purchase order for the entire office
Negotiated with vendors and suppliers to ensure quality of work and customer service
Negotiated all lease renewations and leases, including new tenant acquisition
Negotiated the purchase of all new and existing commercial properties
Negotiated new contracts with contractors and vendors
Ensure accuracy of property management and maintenance reports
Ensure compliance with policies and procedure
Ensure customer satisfaction and provide a high quality of services
Ensure quality customer satisfaction
Scheduled monthly inspections of property and completed all paperwork for the property
Scheduled all maintenance and inspections
Scheduled maintenance, inspections & repair of property; Assisted with the maintenance and upkeep of all property
Scheduled daily work orders and dispatched technicians to repair or replace defective units
Processed and prepared all incoming MRI images for the hospital
Processed and reviewed applications; maintained resident database, including updating and filing
Processed and reviewed lease renewals
Processing requests for information from tenants and responding to requests for information from other departments
Projected a high level of professionalism and courtesy to residents
Supported the sales and marketing of a new property
Supported and trained staff in the daily operation of a residential property
Supported tenants with rental applications and lease renewal process, maintained tenant files and records
Supported all phases of the life cycle from application to completion
Supported sales team in the execution of all aspects and responsibilities for the property
Supported staff with clerical tasks
Supported staff with all aspects of the day to-night operations
Supported management with the development of a comprehensive property marketing strategy
Supported over 200 clients in a fast paced environment, while maintaining high quality standards
Supported sales and leasing team by performing all duties of a Property Manager, including but not limited to; scheduling and assigning staff duties
Supported a staff of 20, providing excellent resident care
Supported Senior Management in the daily operation of a high profile property management office
Supported staff with payroll preparation
Supported a variety of departments and staff in the daily functions of a high-profile, multi -disciplinary office
Supported management with monthly inventory, ordering and stocking of merchandise
Supported in the preparation of annual budget and quarterly tax filings
Supported over 200+ clients in a 24x6 environment
Supported two senior executives and one administrative manager with their day-to -day activities
Supported tenants with rental issues
Supported sales team in the creation of a sales and marketing strategy for the new property
Supported a team of 25 employees
Supported multiple managers and employees in the development of new business and retention strategies
Supported management with collection of delinquent accounts, and prepared monthly financial statements
Supported new hires with the development of their job duties, and the training of their new hires
Supported senior management in the planning, development and administration of all aspects related to the property
Supported senior management in the planning, development and evaluation of all property management activities
Supported two attorneys in the office of a senior partner
Designed and developed a new filing systems for the property management office
Designed an automated database to manage and monitor the inventory of MRI equipment and supplies
Designed the entire office layout and created a new computerized filing system for the entire office
Designed & developed a new property marketing program for the company
Designed marketing strategies and implemented new programs to improve the efficiency of office
Designed an efficient and effective cashier system, including the use of a cash drawer, and the ability to quickly identify, resolve and correct problems
Designed lease contracts and negotiated with tenants to obtain maximum occupancy
Designed and developed a comprehensive Property Book Management program for the company
Designed, implemented & maintained a training manual for the entire Property Management department
Designed a comprehensive, high performance team to provide exceptional guest service
Designed new and improved the existing system to increase revenue and reduce delinquents
Designed an effective and profitable property marketing program that generated a $1M+ revenue increase
Designed an effective and productive team to ensure the success of all assigned accounts
Designed and implemented a filing systems for the company, including a new filing structure
Designed, developed and maintained a comprehensive Property Bookkeeping System for the entire City of San Francisco
Designed marketing materials and implemented new programs to attract residents
Designed an efficient and cost-effective lease management process