Assistant Manager Resume: Sample and Free Template [2020]

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  • Maintained a daily log of the work done by my employees
  • Maintained accurate and up-to date accounting of accounts receivable, payable and general ledger
  • Maintained sanitation and health standards in all areas of the store
  • Maintained high level of customer service and professionalism, including
  • Maintained customer relations and satisfaction by resolving issues promptly
  • Maintained high standard of sanitation and cleanness in the work area
  • Maintained knowledge of all company products and service features to effectively provide customer support
  • Maintained 100 percent occupancy rate for the entire district, while maintaining a positive attitude
  • Maintained a professional and positive relationship with the customers, staff and vendors in order to ensure a pleasant and professional environment
  • Maintained the company database and ensured all required documentation were complete and accurate, including all required forms
  • Maintained safe and sanitized working conditions by complying with procedures, laws and standards
  • Maintained OSHOT compliance for the company, as a result of OSHA compliance
  • Maintained positive and friendly interactions with guests
  • Maintained up to- date communication with clients regarding the development of their personal and financial goals
  • Maintained department's records and prepared reports for department managers, including monthly and quarterly payroll
  • Maintained records of employee hours worked and company profits
  • Maintained and updated the website for all of our employees
  • Maintained safe work practices and safety procedures, performed all duties in a safe and timely manner
  • Maintained customer satisfaction by ensuring that all orders are placed in the right location
  • Maintained records of personnel and training activities, including the completion of performance evaluations
  • Maintained OSHA and EPA standards
  • Maintained accurate records of work hours, vacation and time off
  • Maintained full knowledge of menu, contents and ingredients while adhered to all health and safety regulations
  • Maintained up-to - date knowledge of product quality control policies and procedures
  • Maintained records of employee's daily activities and safety records
  • Maintained customer database and created spreadsheets for all new hires and terminations
  • Maintained up-to - date knowledge of company products and service
  • Maintain high level of customer satisfaction, and provide a positive work environment for all employees
  • Maintain financial records for each employee
  • Managed a staff of 10 Loss Control Special Agents and 2 Assistant Loss Prevention Specialists
  • Managed and trained a team of 10+ associates, ensuring all policies and procedures are followed
  • Managed daily production of product orders and coordinated with shipping departments to expedited orders
  • Managed over 100 employees, and provided administrative assistance to the Director of Finance and Controller
  • Managed customer satisfaction and product returns, including all aspects of customer service, product quality control and inventory management
  • Managed personnel and ensured compliance with company policy
  • Managed incoming and outbound phone inquiries
  • Managed all sales activities for the entire department including product sales, customer satisfaction and training
  • Managed the daily activities of a staff consisting primarily in the receptionist, sales associates and customer services
  • Managed multiple departments and oversaw the daily operation of a full service restaurant with over 100 employees
  • Managed staff of five to seven, and provided coaching for all staff, including new hires
  • Managed 20-person staff and achieved sales growth of 20% in one year
  • Managed daily operations of the department, which consisted in inventory control, sales floor management and customer relations
  • Managed team of 5 to ensure all employees are safe and on time
  • Managed day to date product quality and inventory control for a large-scale manufacturing company
  • Provided leadership and training to all employees, ensuring a positive work environment and customer service
  • Provided customer support for all employees, handled cash and deposits
  • Provided direct support to the Vice Presidents of Operations and Sales
  • Provided guidance and assistance to the Operations Department in all areas of the business
  • Provided exceptional service to customers by providing a high quality of customer service, answering phones and assisting with any questions they had
  • Provided the best possible customer experience by assisting with the design and implementation of visual displays, merchanding strategies and product promotions
  • Provided training and support to new hires, managers
  • Provided leadership and guidance to the team of product development managers
  • Provided information to clients, employees and other persons regarding the status of work orders
  • Provided training and development to staff
  • Provided direct oversight of $3 million in capital projects and $1 billion of annual operating budget
  • Provided feedback to upper- management on the performance of product quality control programs
  • Provided full administrative, accounting support to the Vice Presidents of Finance and Accounting
  • Provided exceptional service to guests in a timely fashion while providing excellent customer relations
  • Provided input to the accounting team for monthly close process
  • Provided on-the spot training and mentorship to all new hires
  • Provided direct supervision of a staff consisting primarily in the areas of Human Resources Management and Benefits
  • Provided feedback to the Product Manager on quality control
  • Provided professional and technical guidance to the Director of Human Resources and other department managers
  • Provided coaching and guidance to the team in order for them to perform as a cohesive team
  • Developed and maintained a safe working enviormental
  • Developed new and improved processes to increase productivity, efficiency and customer satisfaction;
  • Developed positive working relationship with co workers and customers, maintained a clean work environment
  • Developed an extensive knowledge of the menu and ingredients
  • Developed marketing plans and executed all promotions
  • Developed effective and comprehensive procedures for the department to follow in order for the department to meet or surpass all company and department goals
  • Developed effective communications plans to increase the visibility of events and programs
  • Developed positive customer relations through effective communication and follow up, resulting in a positive sales and customer experience
  • Developed strong customer relations and built a loyal following through effective sales and marketing
  • Developed the department to become a successful business, with an emphasis on quality and productivity
  • Developed, maintained and enforced a safe working envioncy for all personnel
  • Developed budgets and monitored labor, materials costs
  • Developed process for the accounting and reporting of accounts
  • Developed an excellent customer base by building rapport with the clientele
  • Developed procedures for the new hires and trained them on the new policies and procedures
  • Developed procedures and processes to increase productivity, decrease cost
  • Developed strong customer relationships to maintain a positive and profitable store
  • Developed policies and programs to increase store profitability, employee satisfaction and customer retention
  • Developed process and organizational improvements to increase productivity, reduce cost and improve accuracy
  • Developed a new business unit to provide support for the company
  • Developed new business and grew sales by $2M in the last year
  • Developed training programs for new hires, and implemented a safety culture that resulted in zero accidents
  • Developed an Excel spreadsheet to track the monthly balance sheet accounts for all of the company
  • Developed marketing strategies and programs to increase revenue, customer satisfaction and sales
  • Developed policies and programs to improve the performance of all departments within this program
  • Developed procedures for the accounting of all cash and checks
  • Developed strategies to improve communication and customer satisfaction, resulting in a 25% reduction of customer dissatisfaction
  • Developed & implemented a system to track and monitor the production of all orders
  • Developed & implemented new processes and procedures for the Merchandise Management department
  • Developed policies and procedure for the department, which was implemented in a timely and effective manner
  • Developed marketing strategies to drive new business and expand market share in the area
  • Developed team of associates to achieve sales and customer retention goals, including training of associates on sales techniques and procedures
  • Provide quality customer care and support to all store departments
  • Assisted in the creation of a quality assurance plan for the product
  • Assisted with the hiring, firing and supervision of all employees
  • Assisted with the hiring and firing of new associates
  • Assisted store managers in the development of a sales and merchandise plan for the entire store
  • Assisted and motivated employees to meet company sales and customer satisfaction goals
  • Assisted new employees with their daily duties, and provided excellent customer service to all guests
  • Assisted on the floor with customer complaints and questions, handled cash register transactions
  • Assisted on the production floor with various duties as assigned by the Quality Control Manager
  • Assisted sales associates with customer inquiries and product information, including pricing
  • Assisted supervisor with the daily operation of a department store, including the hiring and firing of employees
  • Assisted Accounting with monthly and year- end closing of the bank
  • Assisted other team leaders in the production of product quality
  • Assisted in the planning and development of a team to ensure the successful implementation of a new product
  • Assisted with the implementation of a comprehensive plan to ensure the company's profitability
  • Assisted the Executive Manager in all areas of the company
  • Assisted the General Manger in all store activities including sales, inventory management and store maintenance
  • Assisted management with the development of a loss mitigation strategy and implemented the process to eliminate loss
  • Assisted and supervised team in the development of a successful product line
  • Assisted and supported the Vice-Presidency in all areas of administrative duties
  • Assisted managers with inventory management
  • Assisted store managers in the day to night management of store operations
  • Assisted Store Manage and maintain a safe, healthy environment for customers and employees
  • Assisted clients with the preparation of food and drinks for events, including the preparation of food and beverages
  • Assisted department with the development of a monthly financial reporting process
  • Assisted in the training of all new hires, maintained a clean and safe workplace
  • Assisted with the daily activities of a team consisting up to 15 security officers
  • Assisted clients with the purchase of their home and property
  • Assisted and trained employees on the daily operation of a retail location, including cash handling and inventory control
  • Assisted clients with daily needs such as
  • Assisted managers with the preparation of annual accreditatory reports and presentations
  • Assisted production team with daily tasks
  • Assisted supervisor with the implementation of safety policies and programs
  • Assisted members with their health care needs, such as scheduling appointments for patients, verifying insurance coverage
  • Ensured all employees are trained and qualified to handle the tasks of security and safety
  • Ensured all transactions are processed in a manner consistent with the company's standards
  • Ensured the highest level of quality and accuracy
  • Ensured the accuracy and compleatness of training materials
  • Ensured customer service and satisfaction by ensuring that products are delivered on time and in a timely manner
  • Ensured timely and effective completion of the program by providing leadership and direction to the staff
  • Ensured successful completion of all training and certification programs for the company
  • Ensured consistent and timely delivery of products to customer satisfaction, and ensured quality control of all products
  • Ensured all staff understood and adheres to the company policies, standards and objectives
  • Ensured the highest levels of quality and service to each client
  • Ensured compliance with the corporate standards and policies of all company departments
  • Ensured compliance with the Company policy and procedure for training, development of staff and the training process
  • Ensured compliance with corporate standards and procedures, managed all customer service issues
  • Ensured accuracy of product, inventory and shipping information to maximize efficiency
  • Ensured 100 percent quality of finished products by maintaining a safe and clean environment
  • Ensured compliance with the Company policies and regulations, as well
  • Ensured compliance with company and government regulations, including the National Incident Command Center
  • Ensured accurate and efficient management of all company intradepartial and postpartum patient care
  • Ensured company policies and guidelines are followed, maintained a high standard of customer care and satisfaction
  • Ensured customer satisfaction by maintaining a high standard of quality and customer satisfaction
  • Ensured efficient and accurate filing of all documents, correspondence and other materials
  • Ensured 100% accuracy of orders received and processed in a fast-paced manufacturing facility
  • Ensured consistent and timely completion of all assigned tasks and projects, while maintaining a positive work ethic
  • Assist in the development of a monthly financial statement for the company
  • Assist and train employees in the preparation of payroll and timekeeping
  • Assist managers in the development of new policies and training programs
  • Assist employees with questions regarding the company policies and procedure, as well
  • Assist sales representatives in the development of product and sales training materials
  • Assist management with the creation of new and revised employee manual
  • Assist in the preparation of daily, monthly reports for the Security Manager and other department heads
  • Assist with the creation of a positive and effective culture that promotes teamwork
  • Assist employees with their work assignments
  • Assist with the hiring process of new store managers
  • Assist all departments with the development of new and improved processes
  • Assist managers with daily store operation, inventory management
  • Performed all duties of a store visual manager including but limited to scheduling, inventory control and store cleanliness
  • Performed store audits and made recommendations to improve store performance and customer service satisfaction
  • Performed as a key member of the team to ensure customer satisfaction
  • Performed daily audits of the production floor to assure all quality standards were maintained
  • Performed duties as a team leader in the development of a team to provide the best customer experience possible
  • Performed general office tasks including filing, data input
  • Performed as a member of the Operations Training team to ensure all aspects of the company's operations were in place to ensure the company met all requirements for a quality customer service
  • Performed extensive research and wrote a comprehensive analysis of the current market and competitor
  • Motivated employees to meet or exceeded company standards, and maintained a high standard of performance
  • Motivated with a proven track- record of safety and compliance
  • Motivated and dedicated to excellence in customer relations
  • Motivated new employees to perform at a higher rate of quality
  • Motivated the staff to work with each team and ensure they are meeting all deadlines
  • Motivated new hires to excel in the company
  • Motivated to provide excellent guest services and exceed customer expectation
  • Motivated customer service representative with a solid work record in fast paced environment
  • Motivated customer service representative with a solid work record in retail and hospitality
  • Motivated employees to meet sales quotas
  • Motivated staff to meet and exceeded sales, service standards
  • Motivated worker with a passion for helping people and building a strong work ethic
  • Motivated Customer Service Professional with a proven ability to quickly learn and master new concepts
  • Demonstrated the use of a computer to input and edit customer orders
  • Demonstrated knowledge of the product and how to properly utilize the product
  • Demonstrated leadership and management skills by managing the day to days operations of a retail location
  • Demonstrated a strong ability to work with people from different cultures and backgrounds, while working in a team setting
  • Demonstrated leadership and management skills by managing a staff of 10 employees
  • Demonstrated success in creating and implementing new merchanding initiatives
  • Demonstrated a high degree of customer satisfaction and a strong ability to work with people from diverse backgrounds
  • Demonstrated integrity and professionalism while handling high volume of in-store transactions, including deposits and withdrawals
  • Demonstrated exceptional leadership and communication abilities, with a strong commitment to excellence in customer satisfaction and a strong work ethic
  • Demonstrated the use of a wide range and techniques to develop, implement or evaluate performance and effectiveness of the operations
  • Demonstrated success in building and implementing a strong, collaborative work environment
  • Demonstrated a strong ability to manage and lead a high performing team
  • Demonstrated strong communication, problem resolution and leadership
  • Demonstrated knowledge of company products and service
  • Demonstrated leadership and management qualities in the areas of sales management, customer support and operations
  • Demonstrated exceptional leadership, team player and communication abilities to effectively manage a diverse team of employees
  • Demonstrated exceptional leadership, organizational skills and the capability to manage multiple projects
  • Demonstrated and sold a range of services to individuals and business
  • Demonstrated ability to work with a diverse client base and provide excellent service to clients
  • Demonstrated the ability to manage and motivate a diverse group of associates, including management and sales staff
  • Demonstrated excellent customer relations, and provided a positive experience for all guests
  • Demonstrated the ability to lead and motivate a diverse workforce
  • Demonstrated the ability to meet and exceed customer service standards
  • Demonstrated a high degree of product knowledge and understanding
  • Demonstrated expertise in the management of a diverse range in the field of human resource administration, employee relations and training
  • Demonstrated that customers came to the store with a desire for more and better service
  • Demonstrated expertise in the safe and effective operation of all safety related activities
  • Demonstrated exceptional communication and problem-solver abilities in a high volume call environment
  • Demonstrated effective leadership and team work skills, including the ability to manage multiple tasks and meet tight deadlines
  • Maintaining high levels of product integrity and customer
  • Maintaining daily communication with the community and other staff to assist in the overall success of our organization
  • Maintaining a safe and productive working environment
  • Created new and revised existing sales strategies to maximize revenue and profitability
  • Created a weekly sales report for the store to review and analyze
  • Created, maintained and updated sales reports
  • Created detailed and accurate reports for the management of all departmental expenses and budget
  • Created and implemented new training procedures for security officers and supervisors
  • Created a positive, professional work atmosphere by maintaining a safe, clean work environment
  • Created, maintained and implemented policies for the safe operation of all equipment and facilities
  • Created an efficient and cost saving system for the product department
  • Created an Excel spread that tracked all the sales and expenses for each department
  • Created daily schedules for staff and assisted in the training of staff and volunteers
  • Created marketing strategies and executed them
  • Created weekly schedules for employees and assisted in the ordering of supplies for production
  • Created incentive programs to help reduce shrink
  • Established an internal accounting system to improve the efficiency of accounting operations
  • Established procedures for the department to be auditing and reconciling the department's financial statements
  • Established the company as a safe and clean workplace for all employees
  • Established strong relationships with all levels of employees, supervisors and management
  • Established rapport with clients and provided excellent service to them by providing information and resolving problems
  • Established customer relations and maintained a high standard of service for all customers and employees
  • Established and managed a new department of the business to increase sales and profits
  • Established a strong knowledge of the products and processes
  • Established strong customer service relationships with all store departments and customers
  • Established positive working relations with other department managers and employees to ensure a pleasant experience for all customers
  • Established procedures for the department and ensured compliance with state regulations
  • Established work procedures for the entire accounting staff and assisted in the preparation of monthly, quarterly and yearly tax return
  • Established positive working relations with store personnel and management to increase sales, improve customer relations and promote business
  • Established and maintained a high-volume workload within deadline driven environment, while consistently achieving high sales and customer retention
  • Established, maintained and monitored a safe work area for employees and visitors
  • Established procedures for the department to follow in case of loss, and trained staff on the loss prevention procedures
  • Established key relationships with vendors and suppliers to maximize the value of product
  • Established standard operating procedure for the department, including budgeting and reporting
  • Established successful relationships with key stakeholders, clients and internal departments to develop strategic marketing and communications strategies
  • Handled multiple responsibilities in a busy environment, while providing exceptional customer service and maintaining a clean work area
  • Handled all customer inquiries in a professional and courty-free manner while prioritising customer satisfaction
  • Handled over 100, 000 in sales and customer retention, including over 200 new business accounts
  • Handled all customer service and administrative duties for the sales department, which included greeting and assisting all customers
  • Handled high volume of customer service calls
  • Utilized a wide range of instructional methods to train and motivate staff
  • Utilized effective sales and marketing techniques to generate leads, build relationships and maintain customer base
  • Utilized and updated the company training program for new employees, including the creation of a new training program for the entire department
  • Utilized extensive experience in the field of accounting and finance to assist in the development of a new business
  • Utilized all aspects of the business to ensure customer service and sales goals are met
  • Utilized various tools to ensure the cleanest and sanitized work environment for the employees
  • Utilized Internet to research and create a website for the organization
  • Utilized Microsoft Word and Excel to prepare daily, monthly reports and presentations for the Executive Director
  • Utilized multiple menu and beverage selections to create a satisfying and enjoyable dining environment
  • Utilized multiple systems to reconcile all transactions, and prepared reports for management review
  • Utilized Microsoft Excel to organize and maintain the daily work of a team
  • Utilized Microsoft Excel to develop and implement a comprehensive Training Plan for all staff
  • Utilized the following tools to maintain a clean and organized environment
  • Utilized SAP to manage the daily production of all parts and materials
  • Utilized knowledge of the company products and service
  • Utilized SAP to track and report on the daily, quarterly & annual financial statements
  • Utilized various computer software to track and maintain all sales
  • Utilized various computer software and databases to produce daily, quarterly reports and sales
  • Utilized customer relations and marketing techniques to drive customer loyalty and retention
  • Utilized knowledge of product and sales to provide customers with the best customer care experience
  • Utilized computer systems to input and process all customer transactions; Maintains a high level of confidentiality
  • Utilized all available sales resources to achieve and surpass company objectives
  • Utilized Adobe Captiva to produce and distribute newsletters
  • Utilized inventory control to maximize efficiency and reduce inventory shrink, while maintaining a high quality product
  • Utilized proper techniques to prevent unauthorized entry into the premises and to ensure that all visitors were properly escorted to the premises
  • Utilized a variety of computer software to track and reconcile the purchase orders
  • Utilized the latest in product quality control and inspection methods to identify, isolate or resolve quality and production problems
  • Utilized SAP to process purchase order orders and maintain stock levels for the entire plant
  • Utilized multiple computer systems to create and update sales reports, inventory control
  • Utilized my knowledge of the business to help customers with their accounts and to assist in the sales process
  • Utilized various computer applications to input and edit data for the purpose of maintaining a database
  • Utilized all available tools to maintain a high quality of service to all customers
  • Utilized extensive knowledge of the company's product offerings to provide customers with the most up-to-.
  • Utilized computer skills to assist in the development of new and improved procedures for the preparation of new and revised policies, procedures or regulations
  • Utilized and exceeded customer satisfaction
  • Utilized effective communication and problem resolution skills to resolve complex customer service and administrative inquiries
  • Utilized all Microsoft office applications to create and edit reports, presentations,.
  • Utilized Google Doc, Outlook and Word to organize all incoming correspondence and documents
  • Utilized an extensive background in the field of accounting and financial analysis to assist in the development of a new financial system
  • Supervised over 50 personnel in the execution of all duties and responsibilities
  • Supervised employees, managed budgets and payroll
  • Served a customer's needs and concerns in an effective manner
  • Served all customer's needs in a fast paced, friendly environment
  • Served and assisted in the preparation of all financial statements and other related documents
  • Served as the liaison between store management and customers, ensuring that all merchandise was placed in the proper areas
  • Served on the team to help develop and maintain a positive customer experience by providing superior service
  • Served with the company's largest client in a fast pace environment
  • Served in a role that required the coordination of a team to provide support for the entire company
  • Served an active and responsible leadership position in the areas of loss prevention
  • Served as liaison between the Accounting Department and various vendors
  • Served and cleaned all areas of the store
  • Served as the liaison between management and staff to ensure all policies, standards and procedures are followed
  • Served employees in a variety of positions, from entry- level to management position
  • Coordinated with the Director of Training and Development to ensure all new hires are trained in the proper procedures and processes
  • Coordinated the activities of all departments in a high-paced, fast paced environment
  • Coordinated training and performance evaluations, developed new processes to increase productivity, and implemented quality assurance measures
  • Coordinated a variety of safety and environmental programs for the facility
  • Coordinated new store set ups for the entire company and maintained a clean work environment
  • Coordinated product and inventory levels to ensure optimal store sales, customer service
  • Coordinated with the Operations Team to ensure all aspects of the project are completed in a timely and accurate fashion
  • Coordinated annual budgeting process for all business
  • Conducted weekly meetings with the sales department to ensure all products were being shipped on schedule
  • Conducted new employee orientations and provided ongoing support to the store manager and sales associates
  • Conducted and coordinated weekly sales training classes for all store employees
  • Conducted annual performance evaluations, coaching and counseling of employees
  • Conducted customer interviews and provided feedback to the store team on product knowledge and sales
  • Conducted weekly staff training, and developed a comprehensive program for the department's staff
  • Conducted a comprehensive, thorough and timely review of training documentation for all personnel
  • Conducted monthly meetings with the sales department to ensure proper training was provided for all employees
  • Conducted store audits to assure that the stores policies and practices were being met
  • Conducted sales calls to prospective clients, and maintained a positive relationship with the client
  • Conducted regular store audits to maintain a clean and present friendly environment
  • Conducted regular audits of the quality control system and ensured all products were in compliance with the company standards
  • Conducted extensive market surveys and analyzed the competitive environment of various companies
  • Conducted annual performance appraiser reviews and developed a new performance management system to improve the effectiveness of performance
  • Conducted weekly, bi monthly and quarterly performance evaluations for all associates and managers
  • Conducted a weekly inventory of product and ensured all items were in good condition
  • Conducted a variety of interviews and research for the purpose of determining eligibility and financial aid
  • Conducted on-going audits of all products and ensured compliance with quality standards
  • Conducted in-depth interviews with potential store associates
  • Conducted extensive research and developed a comprehensive report for the Director of Finance
  • Facilitated and coordinated the development of a team to provide the highest level of customer satisfaction
  • Facilitated and coordinated the development of a new employee orientation manual for the company
  • Facilitated weekly cleaning of the facility, and maintained a safe work environment for all staff
  • Facilitated onsite training for new hires and maintained a positive working relationship with all levels of management
  • Facilitated staff development and training, including hiring new employees
  • Facilitated and managed the implementation of a comprehensive program for the community
  • Facilitated the creation of a community-wide program to increase awareness of the importance and benefits to our residents
  • Facilitated meetings with all staff and managers to provide a seamless transition for employees
  • Facilitated daily meetings with the customer to discuss their product quality and service needs
  • Facilitated all sales and inventory activities, ensuring the proper stock levels were available for customers
  • Facilitated team building and training, resulting in improved performance
  • Facilitated team meetings and ensured the delivery of exceptional guest experiences
  • Facilitated sales and service of the store
  • Facilitated monthly training and mentored staff on company procedures
  • Facilitated continuous process change and improved quality control by analyzing production and product performance data
  • Facilitated monthly meetings with the Store Managed Team to ensure that all merchandises were up to company guidelines
  • Facilitated development of the new hire training and performance review program
  • Facilitated store opening and closed duties
  • Facilitated the training of over 200 personnel in the execution of all duties and functions
  • Facilitated and coordinated the implementation of a comprehensive plan to improve the efficiency of all departments
  • Facilitated weekly meetings with the Production Manager to review and approve orders for the entire production line
  • Facilitated weekly meetings with the team to ensure all needs were being addressed
  • Facilitated a team of 15+ employees to ensure the highest level of customer care and satisfaction
  • Facilitated safe work practices and procedures
  • Facilitated communication between the client and their representatives to facilitate the successful delivery of their project
  • Facilitated product demonstrations and assisted in the design of displays
  • Facilitated product knowledge and customer satisfaction
  • Facilitated communication between the company and customers, including responding to inquiries from customers and vendors
  • Facilitated OSHA training and compliance
  • Obtain the opportunity to utilize a proven ability in customer care, sales management and administrative skills to provide superior quality of customer care
  • Trained and developed a team of 5 direct report employees, including a sales manager and 3 assistant supervisors
  • Trained and managed a team of 8-12 people in the use and maintenance of a variety software programs
  • Trained, developed and supervised a staff of 15 associates, including store manager and sales associates
  • Trained staff on proper use of company's inventory management software
  • Trained in the use of a fork lift and other hand tools
  • Trained, supervised and evaluated employees; prepared payroll, time sheets and expense reports
  • Trained over 50 new employees and assisted in the development of a new employee orientation
  • Trained as a team member and worked with the Safety Committee to ensure that all employees were trained in the safe use of equipment
  • Trained team of 6 associates on new merchandise and visual standards
  • Trained the team on how to create a visually pleasing and effective store environment
  • Trained new hires and coached managers on how to maximize customer service
  • Trained to perform duties in a timely and safe manning
  • Trained over 50 associates on company policies and OS safety guidelines
  • Trained a staff of 15 associates in the sales and marketing of a wide variety products and services
  • Trained the team on new processes and product
  • Trained new employees on the proper operation of fork lift, order processing and inventory
  • Trained staff on proper cash management procedures and company polices, including safe handling of currency and credit transactions
  • Trained to handle and report on all Loss Control activities
  • Trained to manage and lead a team of up to 20 people in a call-center setting
  • Trained associates on proper procedures and safety
  • Trained team members on the new system and assisted with training of other team leaders
  • Trained team members on new policies and processes, as well
  • Trained for all aspects of the job, from initial entry to final inspection
  • Trained a team of 6 employees on the new products and services offered by the store
  • Projected to become a key holder in the security of all sensitive items and personnel
  • Projected a high degree of responsibility and accountability for the safety of staff and clients
  • Project Managed the implementation of a $2 million project to replace the legacy HRIS systems
  • Inspected the daily activities of all departments and ensured compliance with company policies
  • Inspected products for defects and ensured quality control of products before shipment
  • Inspected, stocked and maintained all store products, inventory control and customer relations
  • Inspected each truck for defects and damages before sending them to the proper departments
  • Inspected and tested products for compliance with specifications, including moisture content and temperature
  • Inspected, maintained clean work areas and assigned duties to other employees
  • Inspected homes for damage or deterioration
  • Inspected new and current employees to make certain all paperwork and policies were being followed
  • Inspected all incoming and received materials for quality assurance purposes
  • Inspected, maintained and reported on all accounting records, including cash and credit accounts
  • Inspected work performed by other personnel to detect defects and ensure adherence
  • Inspected building and equipment to identify hazards, safety violations and other potential hazards
  • Inspected parking lot and surrounding area for suspicious activities
  • Inspected stores for quality and safety, trained employees
  • Inspected restaurant for quality and safety
  • Led a staff of 10 employees in the daily operation of a retail location
  • Led team of 6 to develop and execute a visual strategy for the company's new store
  • Led all aspects of the company security operations
  • Led all aspects of the business, from opening to close
  • Led shift by training, motivating and leading employees to exceed expectations
  • Led multiple teams to achieve and maintain a cost-efficient, high quality product
  • Led several projects to improve the efficiency of assembly and production
  • Led the team in achieving a 98
  • Led a staff of 20 associates in the execution and delivery of all daily operations
  • Led all phases of the manufacturing and shipping process from concept to production and delivery
  • Led weekly meetings with team leaders to review and evaluate new product offerings
  • Led cross functional efforts to improve the quality of service and increase productivity by 50%, resulting in a reduction of over 50%.
  • Led strategic initiatives to improve sales and customer experience for the store
  • Led the development of a comprehensive marketing strategy for the company's first-year
  • Led all aspects of a team that included safety and security
  • Led all aspects of customer satisfaction, including sales
  • Led cross-deposition of sales and service departments to meet aggressive sales objectives
  • Led cross-departures of the manufacturing department to ensure timely and cost-effective assembly of products
  • Led implementation of a system to track and report on all personnel, equipment & supplies
  • Led development of sales and service programs
  • Develop new procedures for the department to improve productivity and reduce waste
  • Develop sales strategies and execute them
  • Directs the accounting department to make accurate and complete financial statements
  • Directed customer interaction and sales
  • Directed strategic and operational activities for the company
  • Directed employee training and safety compliance
  • Directed all aspects of employee relations, safety and compliance
  • Directed employees in the performance of their job responsibilities and ensured compliance with company policy
  • Lead in the creation of a new, improved process for the department
  • Lead multiple projects and initiatives to improve product performance, quality and productivity
  • Improved sales and profitability by implementing a strategic sales approach, resulting in increased revenue and profitability
  • Improved employee relations by providing feedback and training to all staff
  • Improved efficiency and quality of production by eliminating unnecessary waste and improving on time delivery
  • Improved efficiency and profitability through the implementation of a strategic planning process
  • Improved department efficiency by developing and maintaining a more effective department filing system
  • Improved accuracy of the departmental training manual by 50% and improved the department's training program by 30%.
  • Improved and streamlined the process of purchasing, receiving and shipping
  • Improved and streamlined the work flow of employees, reducing time and costs by 50% while increasing employee morale and reducing overtime
  • Improved organization efficiency by developing a new filing and inventory management system
  • Improved accuracy and productivity of the department by developing and maintaining a strong work ethic
  • Improved the customer satisfaction rate by 30% and reduced the number of returns by 25%.
  • Improved department efficiency by 50%, reduced overtime, and improved customer service scores by 30%.
  • Improved overall customer service and increased revenue by 20%, which resulted in a 25 % increase of customer retention
  • Improved customer satisfaction by implementing a safety culture, resulting in zero accidents or injuries
  • Improved department efficiency by 50%, resulting in a savings of $1 million annually
  • Improved sales and profitability by creating a strong team culture, and developing new sales leads
  • Improved team productivity by 25%, reduced turnover, and created a more organized work place
  • Improved employee productivity by implementing and maintaining a team approach to product rotation and training
  • Improved sales and customer experience by providing exceptional service and product
  • Improved the overall quality of product by developing a strong knowledge of the product and how it functions in the market
  • Improved departmental efficiency by implementing a more effective
  • Improved team productivity by developing a new training manual for the sales department
  • Improved on-hand and inventory accuracy by 30%, reduced labor costs, and improved on time delivery
  • Improved departmental productivity by implementing new processes and standards for merchandise placement, display maintenance and product inventory
  • Balanced and processed daily cash receipts
  • Balanced all sales and cash register
  • Balanced work load and productivity to maximize sales
  • Balanced a $2 million dollar portfolio of business and consumer accounts
  • Balanced a team of 10+ associates to ensure the best customer service experience
  • Balanced inventory and prepared daily sales report for the district
  • Balanced and reconciles all bank statements
  • Balanced all financial and administrative tasks to achieve goals, while maintaining a professional and friendly attitude
  • Balanced multiple responsibilities to achieve a smooth and successful operation, including hiring of all employees, training and coaching
  • Balanced financials for the store and managed all cashiers
  • Balanced Cash drawer and processed all transactions accurately
  • Balanced all incoming and received calls, handled customer service issues and resolved them
  • Balanced sales, customer relations and cashier responsibilities to maximize sales
  • Balanced multiple tasks and projects to ensure the successful operation of a high-performing, fast paced retail environment
  • Balanced work flow and production to meet deadlines, while maintaining a positive work ethic
  • Balanced multiple tasks and priorities to ensure the smooth running of a successful department
  • Balanced petty cash and processed bank deposits; Mailed out weekly sales reports to management; Assisted in the development of new sales and marketing programs
  • Implemented a comprehensive training program for new hires and existing staff
  • Implemented the following policies and practices for all new employees
  • Implemented the new system to increase customer service and satisfaction, which resulted in a 10% increase of customer satisfaction
  • Implemented training and coaching programs to ensure that employees were performing as expected and that store policies were followed
  • Implemented strategic merchandising initiatives to maximize store profitability and increase sales, including new product development and marketing
  • Implemented a comprehensive communication system to increase the visibility of all events and programs
  • Implemented a system to monitor and report on the performance of all employees and their productivity
  • Implemented policies and guidelines for the organization to meet and surpass all company standards
  • Implemented company's intradetworking portal for employees to view and track their progress
  • Implemented all new policies and procedure for the company's payroll department
  • Implemented an effective training and mentorship plan for the department
  • Implemented several procedures to reduce the number of days in process
  • Implemented effective marketing campaigns to generate leads and build long lasting relationships
  • Implemented new merchandiser and sales techniques to achieve company objectives and goals
  • Implemented a new process for the department to ensure proper training and accountability of the team
  • Implemented sales strategies to drive revenue and maximize store profits
  • Designed and developed a new employee handbooks, which included training manuals for all employees
  • Designed a system to track and monitor the daily activity of all employees and visitors
  • Designed daily schedules for all staff and coordinated with the sales team to meet daily goals
  • Designed and developed a training curriculum for the new hire and current employees to ensure compliance with company policy and federal laws
  • Designed a training plan for the loss control staff, trained new employees and provided coaching to the loss controls team
  • Designed new and innovative ways to improve communication between the department and other agencies
  • Designed work schedule for the shift and ensured proper coverage of all employees and ensured safety compliance
  • Designed all aspects of the department including but was also part of the hiring process
  • Designed an efficient and cost saving system for the department, which resulted in a savings of $500k
  • Designed an innovative and efficient way to process customer payments and invoiced customers
  • Designed and implemented a process to track all transactions and reconcile the bank's daily deposits
  • Designed, developed and executed a new sales training manual for the entire store
  • Utilize all available tools to increase revenue and sales, maintain a clean work environment
  • Utilize strong interpersonal, analytical skills to effectively provide excellent client service
  • Utilize a consult-oriented sales approach to assist clients in the sale of products and services
  • Utilize excellent customer relations, problem solving and communication
  • Utilize all available tools to improve performance and increase efficiency
  • Utilize effective communication and problem resolution skills to resolve complex issues and ensure customer retention
  • Organized the sales team to ensure a high quality of products
  • Organized weekly schedules for employees and managed daily operations of the store
  • Organized files and developed spread sheets for departmental
  • Organized a new inventory system and trained employees on the use of new inventory system
  • Organized company wide events and programs to increase sales, improve customer satisfaction and generate new business
  • Organized orders for the entire assembly process, and ensured all orders were shipped on schedule
  • Organized department's daily activities to meet the demands of a busy, high volume environment
  • Organized, developed and executed the Training Program for all Field Service Technologist
  • Organized the store by removing all merchandise from the store
  • Organized a new training manual for the company's sales staff
  • Organized a variety of projects and activities for the department to accomplish
  • Organized daily schedules and coordinated meetings with the Executive Vice-President of Human Resources
  • Organized activities and supervised the implementation of programs
  • Organized a new team of 10+ associates to increase revenue and customer retention
  • Organized training and developed staff to provide a professional and friendly environment
  • Organized the store by removing stock and organizing the backroom to maximize sales
  • Organized monthly department meetings to ensure that information is available and up to date
  • Organized company's social calendar and coordinated events for the company
  • Organized work flow and ensured timely completion of tasks, including the processing and filing of invosices
  • Organized daily activities for the store, and trained associates on sales floor procedures
  • Organized daily store activities to ensure that products are produced on schedule and in a manner that meets the needs of customers
  • Organized work flow and created a training program for the new employees to follow
  • Providing feedback to the team on product performance and customer service
  • Providing direct support to the Director of Operations and other managers
  • Providing customer support for a wide range of customer service inquiries
  • Providing exceptional service to the community by assisting with all activities of daily business
  • Providing direction and coaching to store managers
  • Providing a positive and productive environment for the team, as a result of my work ethic and dedication to the organization
  • Helped the team to achieve their goals and increase revenue by developing a team of sales associates
  • Helped develop and maintain a positive work atmosphere, which included greeting and assisting customers
  • Helped develop and maintain a positive work atmosphere for the entire team
  • Helped the team with new and updated content
  • Helped increase the number of new accounts by 50%. Managed the sales team, including training and development
  • Helped improve the quality of training and development
  • Helped prepare and distribute monthly reports to the Director of Operations
  • Helped prepare and deliver the monthly sales forecast for a new division of the company
  • Helped open and manage the new location
  • Helped with the training of employees on new processes and product knowledge
  • Helped develop and execute a quality product training course for the entire store team
  • Helped organize and lead a crew of 10 to 20 workers
  • Helped implement and update new procedures for the company, and trained new associates on the company's procedures
  • Helped create and manage a training manual for the entire team
  • Helped clients with product selections
  • Helped coordinate and implement the company-sponsored product training for all new and existing associates
  • Helped set up and maintain the new product development process, including creating and implementing the new product training manual
  • Helped achieve sales targets by implementing strategies to achieve revenue growth
  • Helped plan and organize the team meetings
  • Helped create and execute a training manual for all security officers
  • Helped prepare and present a presentation to the community about our services
  • Helped with the creation of a new department, including the hiring of a staff, training and development
  • Helped in the training of all new hires and was responsible for the training of new employees
  • Helped develop and execute a successful, high volume restaurant
  • Helped the store close by closing out all the paperwork and making deposits
  • Helped the company to become a more organized and productive workplace by organizing the safety program and procedures
  • Helped create and maintain a new department for the store
  • Helped build a team of 6 people to produce a product for the company
  • Helped build a strong and profitable business by developing a strong team of sales and service professionals
  • Helped increase the number of new customers by 50%, and maintained a high sales volume
  • Helped set up and run the store in a neat and orderly manner
  • Helped achieve company sales targets by providing highest level of customer satisfaction; Moved products from the warehouse to a storage facility
  • Demonstrate professionalism and a positive work environment by maintaining confidentiality of all client records
  • Demonstrate proper sales skills and provide customer assistance to all clients
  • Demonstrate the ability to communicate with customers and staff in a timely fashion
  • Demonstrate the ability to handle a variety of tasks and meet tight timelines
  • Demonstrate strong leadership and organizational abilities
  • Facilitate the development of a new employee orientation manual for the department
  • Facilitate weekly meetings with the Director of Finance and other departments to review the progress of projects
  • Accomplished in the areas of training and developing employees
  • Accomplished financial analyst with extensive knowledge of the business and its operations
  • Accomplished measurable goals and performance improvement initiatives to enhance the customer experience and company productivity
  • Accomplished leader with extensive background in the field of customer support and sales management
  • Accomplished sales and customer relations specialist with a strong history of achievement in customer service
  • Accomplished individual with a solid background in customer care
  • Accomplished in the areas of customer service and product development
  • Accomplished leader with a track-record of successful organizational development and management
  • Accomplished management professional with a strong background in customer satisfaction, team leadership and sales
  • Accomplished the following duties in a fast-pace office environment
  • Accomplished all tasks in a safe and efficient way while maintaining a positive attitude
  • Inspects and installs new equipment for the purpose of improving customer satisfaction and productivity
  • Inspected and evaluated work of other personnel to insure conformance with company standards
  • Inspecting and supervises all aspects of daily operation