3+ years result oriented operations associate skilled in managing business operations, vendor management, process optimization etc. Proficient in managing end to end backend operations including inventory management, order management etc. as well as defining & implementing SOPs, processes & policies. Adept at the various aspects of vendor management including vendor selection, on boarding, negotiations etc. Strong in optimizing key processes for organizations by applying lean management principles.
• Business Operations • Process Improvement • Vendor Management
• Lean Principles • Quality Tools
E-business, '14
Conceptualized & set up an online operations consulting service
Optimized processes for 2 clients
Development of novel processes for a real store, ‘13
Created a novel set of processes for a pet store based out of Boston
Literary:
1st position, Inter College debate competition, NYU '12
1st position, National Level elocution competition, Harvard University '12
Sports:
Captained the Basketball Team to win the Inter University League, NYU ’14
Captain of the University Soccer Team ’11 - ’13
PROFESSIONAL EXPERIENCE
Appointed as the 1st operations associate in New York City
Backend Operations
Managing backend operations incl. product listing, order processing, pricing management etc.
Ensuring smooth & effective operations by coordinating with other departments such as customer support etc.
Developed 60+ SOPs, processes & policies including forms, formats, reports, dashboards to track activities of 5 depts.
Vendor Management
Responsible for end to end finalizing of 12 vendors for the firm including reaching out, shortlisting etc.
Negotiated a 60 day credit cycle with 5 vendors to synchronize the payments with the receivables
Process Optimization
Optimizing multiple processes including vendor acquisition, reconciliation etc. to increase efficiency and reduce errors
Learning and applying Lean principles as well as Six Sigma principles to achieve significant process improvements
EDUCATION
Top 10 percentile of the class
INTERNSHIPS
Part of the 4 membered operations team; shadowed the manager
Managed the smooth supply of day to day requirements to the head office