Question Overview: An ideal candidate will have a good reason for wanting to be a shift manager. They should be able to explain why they want to be a shift leader and why they are the right person for the job.
Sample Answer: I want to be a shift leader because I enjoy working with people and I enjoy helping them reach their goals. I have experience in this position and I know I can do a good job.
Question Overview: A shift manager will be required to handle stressful situations with employees, customers and other co-workers. An ideal candidate will name some of these situations and how they handled them. If they name a situation, they most likely handled it well. Choose someone who is aware of the important and ideal situations to handle.
Sample Answer: I have handled stressful situations with my employees by listening to them and giving them a chance to explain their side of the story. I believe that communication is the key to solving any problem.
Question Overview: An ideal candidate will be able to name something they are proud of in their resume. This can be a promotion, a good review or a special achievement. This question will show you their ability to be proud of their achievements and how they are able to use them as an advantage in your company.
Sample Answer: I'm most proud of my promotion to shift manager because it was a big achievement for me. I worked hard to get this promotion, and I'm proud of my success.
Question Overview: An ideal candidate will have a good reason for wanting to work with your company. They should be able to tell you why they want to work with your company and why they are the best candidate for the job.
Sample Answer: I want to work with your company because I believe it is a great opportunity for me to grow as a shift manager. I am confident that I will be able to manage your team well and help them achieve their goals.
Question Overview: A good shift manager should be a leader. They should be able to lead their team and motivate them to reach their goals. An ideal candidate should be able to define a leader.
Sample Answer: A good leader is someone who can motivate their employees and lead them to reach their goals.
Question Overview: An ideal candidate should be able to handle difficult situations with a positive attitude. They should be able to keep their cool and think clearly when faced with a difficult situation.
Sample Answer: I have been in situations where I had to deal with a lot of stress and pressure. I have learned how to stay calm and think clearly. I have also learned how to keep my cool in a stressful situation.
Question Overview: An ideal candidate will have a plan for their future. They should have a goal and be able to explain how they plan to achieve it.
Sample Answer: In five years, I see myself as a store manager. I want to be in a position where I can make an impact on the company's performance.
Question Overview: An ideal candidate will have a clear idea of what they expect from your company. They should be able to tell you what they expect from your company and how they can contribute to your company.
Sample Answer: I expect BoJangle's to be a fun and exciting place to work. I expect to be able to work with a great team that is dedicated to serving customers. I expect BoJangle's to be a place where I can grow and learn new things.
Question Overview: An ideal candidate will be able to work well in a team. They should be able to work with their team members and help them reach their goals. They should be able to work with their team members and help them reach their goals.
Sample Answer: I have worked in a team for many years. I have learned how to work with my team members and help them reach their goals. I am confident that I can handle working in a team.
Question Overview: A good shift manager will be able to handle a complaint from a customer. They should be able to listen to the customer and understand their point of view. They should be able to apologize on behalf of their employee and find a way to right this wrong for the customer.
Sample Answer: If a customer complains to me about an employee, I would apologize on behalf of my employee and find a way to right this wrong for the customer. Then, I would also find this as an opportunity to train the employee.