Top Sales Associate Interview Questions with Example Answers [2020]

Prepare for your Sales Associate interview by going through these most asked Sales Associate interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: What are your interests?
  • Question Overview: This is a great question for you to ask because it gives you insight into the candidate's personality. You want to hire someone who is passionate about something. It shows that they have a life outside of work and that they are a well-rounded person.

    Sample Answer: I am passionate about music and I play the guitar. I have been playing for over 10 years.

      What the interviewer is looking for:
    • - Passionate about something
    • - Well-rounded

  • Question: How did you come to know about the job?
  • Question Overview: This question is important because it allows you to determine if the candidate is a good fit for your company. If they are a current employee, you can assess their work ethic and how they handle their current job. If they are applying for a position online, you can determine if they are actively seeking employment.

    Sample Answer: I heard about the job from a friend who works here.

      What the interviewer is looking for:
    • - Good work ethic
    • - Good communication skills
    • - Active job search

  • Question: How would you sell me your purse?
  • Question Overview: This question is designed to assess the applicant's ability to sell products. The ideal candidate will be able to explain the benefits of the purse and how it is different from other similar products.

    Sample Answer: I would start by asking you what you are looking for in a purse. I would then explain the benefits of this purse over others. It is made of genuine leather and has a removable strap.

      What the interviewer is looking for:
    • - Ability to sell products
    • - Passion for products
    • - Creativity in selling

  • Question: What is your favorite Lush product?
  • Question Overview: As a sales associate, you are often asked to recommend products to your customers. The ideal candidate will have experience using the products they sell. They will be able to provide helpful suggestions for specific needs.

    Sample Answer: My favorite product is the Sleepy lotion. I love how it smells and how it makes my skin feel.

      What the interviewer is looking for:
    • - Experience using the products they sell
    • - Knowledge of the products they sell
    • - Ability to provide helpful suggestions for specific needs

  • Question: Why do you want to work in a sales team?
  • Question Overview: Working in a sales team requires a certain level of collaboration. The ideal candidate will be able to work well with others and be able to communicate effectively. The applicant's response will allow you to assess their ability to work in a team environment.

    Sample Answer: I am very excited to be working in a sales team because I know that I will be able to learn from my coworkers. I am also looking forward to being able to help my fellow sales associates.

      What the interviewer is looking for:
    • - Collaborative spirit
    • - Ability to communicate effectively
    • - Team player

  • Question: How would you approach a client?
  • Question Overview: As a sales associate, you must be able to approach a client in a way that makes them feel comfortable. The applicant's response will allow you to assess their communication skills and how they interact with others.

    Sample Answer: I always make sure to greet my clients with a smile and ask how they are doing. I try to engage them in conversation so that they feel comfortable with me.

      What the interviewer is looking for:
    • - Friendly demeanor
    • - Good communication skills
    • - Ability to make customers feel comfortable

  • Question: What kind of music do you listen to?
  • Question Overview: Music is a great way to get into the mood to sell products. The applicant's answer to this question will allow you to assess their taste in music and their ability to connect with customers.

    Sample Answer: I listen to a lot of different genres of music, but I am most partial to country.

      What the interviewer is looking for:
    • - Music taste
    • - Ability to connect with customers

  • Question: What makes you special?
  • Question Overview: This is a great question to ask at the end of an interview. It allows the applicant to show their personality and confidence. The ideal candidate will have a few stories prepared that highlight their strengths and unique qualities.

    Sample Answer: I am special because I am a hard worker who is always willing to go above and beyond for my customers. I am also very detail-oriented and have strong communication skills.

      What the interviewer is looking for:
    • - Confidence
    • - Strong communication skills
    • - Positive attitude

  • Question: Why did you leave your last company?
  • Question Overview: When a sales associate leaves a company, it is important to know why they left. The applicant's response will allow you to determine if they were fired or if they left on good terms. If they left on good terms, you can ask them why they decided to leave. If they were fired, you can ask them what they would have done differently.

    Sample Answer: I left my last job because I was not making enough money. I would have stayed if I was making more money.

      What the interviewer is looking for:
    • - Honesty
    • - Ability to learn from mistakes

  • Question: What do you know about the company?
  • Question Overview: As a sales associate, you are the face of the company. It is important for you to know about the company's history, mission statement and goals. The ideal candidate will have a strong understanding of the organization and its products.

    Sample Answer: I know that your company was founded in 1995 and has been growing ever since. I also know that your company is committed to providing high-quality products to your customers.

      What the interviewer is looking for:
    • - Knowledge of company history
    • - Mission statement and goals