Top Restaurant Manager Interview Questions with Example Answers [2020]

Prepare for your Restaurant Manager interview by going through these most asked Restaurant Manager interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: What would make you want to work with us?
  • Question Overview: The ideal candidate will be enthusiastic about the restaurant and have a genuine interest in working for the company. The applicant should be able to explain why they would want to work for your establishment and what they can bring to the table.

    Sample Answer: I'm very interested in working for your restaurant because I love the menu and the atmosphere. I've been a fan of your establishment since I was a kid and would love to be a part of it.

      What the interviewer is looking for:
    • - Passion for the restaurant industry
    • - Enthusiasm for the company
    • - Desire to work for the company

  • Question: What are your strengths and weaknesses?
  • Question Overview: The ideal candidate will be able to identify their strengths and weaknesses. They should be able to explain how they are working on their weaknesses and how they are improving in those areas.

    Sample Answer: My strengths are my ability to work with others and my attention to detail. I am working on improving my time management skills.

      What the interviewer is looking for:
    • - Self-awareness
    • - Ability to self-reflect

  • Question: How would you handle a customer who is angry?
  • Question Overview: Restaurant managers are in charge of dealing with customers on a daily basis. The ideal candidate will have experience handling customers who are upset about their meal or service. The applicant should be able to handle the situation in a calm manner and offer a solution to the problem.

    Sample Answer: I would ask the customer what was wrong with their meal and then ask if they would like me to remake it. If they agreed, I would have the cook prepare a new dish and offer a discount on their next visit.

      What the interviewer is looking for:
    • - Ability to remain calm in stressful situations
    • - Ability to remain professional in the face of adversity

  • Question: Tell me about a stressful situation that you failed at.
  • Question Overview: Restaurant managers are responsible for the overall performance of the establishment. The ideal candidate will have experience dealing with stressful situations and how they handled them. The applicant should be able to explain how they learned from their mistakes and how they would handle a similar situation in the future.

    Sample Answer: I once had a server who was consistently late to work. I tried to talk to him about his tardiness, but he did not take my advice. I eventually had to fire him because he was not following company policy.

      What the interviewer is looking for:
    • - Ability to learn from mistakes
    • - Confidence in one's abilities
    • - Ability to handle stress

  • Question: What do you think makes you the best fit for our company?
  • Question Overview: The ideal candidate will be able to explain why they are the best person for the job. They should be able to demonstrate their passion for the restaurant industry and their desire to work for your establishment. The applicant should also be able to explain how their experience and skills will help them succeed in the position.

    Sample Answer: I am a hard worker who is passionate about the restaurant industry. I have a strong work ethic and am willing to do whatever it takes to make my restaurant a success. I have experience working with vendors and creating menus that are both cost-effective and delicious.

      What the interviewer is looking for:
    • - Passion for the industry
    • - Desire to work for the company
    • - Demonstration of skills that will help them succeed

  • Question: Where do you see yourself in the next 5 years?
  • Question Overview: Restaurant managers are responsible for the success of their establishment. The ideal candidate will have a plan for the future and be able to explain how they will continue to grow in their career.

    Sample Answer: I would like to be a general manager at a restaurant that is part of a chain. I would like to learn more about the business and eventually open my own restaurant.

      What the interviewer is looking for:
    • - Leadership skills
    • - Goal-oriented
    • - Desire to grow in the industry

  • Question: What do you hope to gain from a position with (company names)?
  • Question Overview: Restaurant managers are in charge of the business and must be able to determine what they can offer to the company. The ideal candidate will have experience with customer service and be able to explain how they can help the company grow.

    Sample Answer: I hope to gain a position where I can use my experience in customer service to help grow the company. I am a hard worker who is committed to helping others succeed.

      What the interviewer is looking for:
    • - Experience with customer service
    • - Ability to work in a team environment
    • - Motivation to succeed

  • Question: What would your friends say about you?
  • Question Overview: The ideal candidate will have a strong network of friends and family that they can rely on for support. The applicant should be able to describe their personality and how they are viewed by others.

    Sample Answer: My friends would say that I am a very hard worker who is always willing to help out. They would also say that I am very organized and that I am a great listener.

      What the interviewer is looking for:
    • - Positive personality
    • - Strong interpersonal skills
    • - Ability to work well with others

  • Question: Tell me about a time when you had an irate customer and what did you do to remedy the situation?
  • Question Overview: Restaurant managers are the face of the establishment and must be able to handle difficult situations with poise. The ideal candidate will have experience dealing with irate customers and how they handled the situation.

    Sample Answer: I had a customer who was upset that the restaurant was out of a certain dish. I offered a similar meal at a discounted price and apologized for the inconvenience.

      What the interviewer is looking for:
    • - Ability to remain calm in stressful situations
    • - Ability to think on one's feet
    • - Ability to communicate effectively

  • Question: Why do you want to work in this position?
  • Question Overview: Restaurant managers are in charge of the staff and the establishment. The ideal candidate will have experience in a similar position or have a passion for the food industry. The applicant should be able to explain their interest in the position and how they will be able to contribute to the team.

    Sample Answer: I've always had a passion for food and love working with people. I've been a server, bartender and manager in the past, so I know what it takes to work in this industry. I'm looking for a new opportunity to work with a team that shares my passion for food and hospitality.

      What the interviewer is looking for:
    • - Passion for food
    • - Experience in a similar position
    • - Desire to work with people