Question Overview: This will give you insight into the candidate's ability to handle difficult situations. Look for a sense of control and a willingness to find a solution. The applicant should be able to communicate effectively and efficiently. They should also be able to explain how they handled the situation and what they learned from it.
Sample Answer: I had a tenant who was very difficult to work with. She was constantly complaining about everything. I tried to be as accommodating as possible, but she just wouldn't budge. I finally had to let her go.
Question Overview: Leadership is an important part of the property manager's role. The candidate must be able to lead by example and inspire confidence in their subordinates. They must also be able to delegate tasks effectively and efficiently. Look for a combination of assertiveness and empathy. The candidate should be able to lead by example and inspire confidence in their subordinates.
Sample Answer: I am a natural leader who is able to motivate others to achieve goals. I am also very empathetic and am able to relate to my team members on a personal level.
Question Overview: This is a great opportunity to see how the candidate thinks. They should be able to identify their strengths and weaknesses and how they plan to overcome any obstacles. The answer should be specific and demonstrate a willingness to learn.
Sample Answer: I would like to learn more about the property management software you use. I'm currently using a different program and would like to make the switch.
Question Overview: This question allows you to see if the applicant has a passion for property management. Their answer will also give you an idea of their career goals. Listen for enthusiasm and a sense of purpose. Their answer should be specific and reflect their desire to work in the property management industry.
Sample Answer: I would love to be a property manager. I love working with people and I love being able to help them achieve their goals.
Question Overview: This will allow you to see how the applicant reacts to stressful situations. They should be able to handle difficult tenants and property issues with professionalism. Look for a sense of control and a willingness to learn from their mistakes. The candidate should be able to explain how they handled the situation and what they learned from it.
Sample Answer: I had a tenant who was very difficult to work with. She was constantly late on her rent and caused problems for other tenants. I tried working with her, but she wasn't interested in cooperating. I had to evict her.
Question Overview: This is a common interview question that allows you to see how the applicant will handle themselves in an interview. They should be able to discuss their greatest strength and weakness in a positive manner. The candidate should be able to explain how they are working on their weakness and what they do to make it a strength.
Sample Answer: My greatest strength is my ability to communicate with people. I'm always willing to listen and work with others. My weakness is that I have a tendency to overwork myself. I'm working on delegating tasks more often so I can spend more time with my family.
Question Overview: This question will help you determine if the candidate is willing to relocate to another area. They should be willing to relocate if necessary.
Sample Answer: I am willing to relocate if necessary.
Question Overview: This question will help you determine if the applicant is able to work independently and meet deadlines. They should be able to work well with others and be willing to take on additional responsibilities. The candidate should also be able to work well under pressure and have a flexible schedule.
Sample Answer: I prefer a schedule that allows me to work independently while still meeting deadlines. I'm also willing to take on additional responsibilities when needed.
Question Overview: The applicant's response will give you an idea of their personality and work ethic. Look for words that demonstrate their ability to work well with others, their sense of humor, and their level of professionalism. Their answer should also be brief and to the point.
Sample Answer: I would describe myself as professional, efficient, and positive.
Question Overview: The property manager candidate must be able to handle difficult situations with tact and diplomacy. They must be able to communicate effectively with all types of people. The candidate should be able to demonstrate their ability to remain calm and professional in the face of conflict. Look for an answer that includes a plan for addressing the issue and a willingness to work towards a resolution.
Sample Answer: I try to listen to what the customer is saying and understand their concerns. I then try to address the issue in a way that is mutually beneficial.
Question Overview: This is a great opportunity to see how the applicant feels about their accomplishments. Look for a sense of pride and accomplishment when they answer. Their answer should be specific and detailed. The candidate should be able to explain what they've done to achieve their success.
Sample Answer: I'm most proud of the fact that I've been able to help many people find safe, affordable housing.
Question Overview: The applicant should demonstrate a willingness to work with others and a desire to resolve conflicts in a positive manner. They should also be able to communicate effectively and remain calm in stressful situations. Look for keywords that indicate the candidate's ability to work with others in a collaborative manner.
Sample Answer: I always try to resolve conflicts by using a collaborative approach. I've found that this approach is more effective than forcing my opinion on others.
Question Overview: This will allow you to see how the applicant responds to a difficult situation. They must be able to stand up for what they believe is right and not be afraid to confront their manager. The candidate must also be able to work well with others. Look for a sense of confidence and the ability to remain professional.
Sample Answer: I would ask my manager for clarification and then explain why I don't feel comfortable doing what they asked.
Question Overview: The applicant must be able to market the property to potential tenants. They must also be able to market the area to potential residents. This will show you how they will promote the property and the area it's in. The applicant should be able to demonstrate their knowledge of the area and its potential. They should also be able to show you how they will reach out to local businesses and organizations.
Sample Answer: I would reach out to local businesses and organizations that are related to the property's location. I would also market the property on social media sites and through word of mouth.
Question Overview: The candidate's answer will demonstrate their ability to see the big picture. They should be able to explain how their experience and skills will benefit the property and its tenants. The candidate should also be able to explain how they can help the property owner achieve their goals.
Sample Answer: I have a passion for property management and have been in the industry for over ten years. I've managed a variety of properties and have worked with many different property owners. I'm confident that I can help you achieve your goals.
Question Overview: The answer to this question will give you insight into the candidate's background and their motivation for pursuing a career in property management. Look for a sense of determination and a willingness to learn. The candidate should be able to explain how they got their start and what they've learned since then.
Sample Answer: I started off as a leasing agent for a local property management company. I learned the ins and outs of the business by shadowing the manager. After a few months, I was given the opportunity to manage my own building.
Question Overview: This question is designed to see if the applicant has a long-term career plan. It also allows you to see if they have goals and aspirations beyond the position you are hiring for. The candidate's answer should be positive and reflect their desire to succeed in the property management industry.
Sample Answer: I dream of owning my own property management company.
Question Overview: This question is designed to see how the candidate prioritizes their time and manages their workload. They should be able to list the most important tasks first and then work their way down. Their answer should demonstrate a sense of urgency and a willingness to take on additional responsibilities. The candidate should also be able to explain how they prioritize their time and manage their workload.
Sample Answer: I always make sure that my most important tasks are completed first. I also make sure that I have time to complete my daily administrative tasks.