Top Phlebotomist Interview Questions with Example Answers [2020]

Prepare for your Phlebotomist interview by going through these most asked Phlebotomist interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: Tell me about a time when you were in a difficult situation and how did you handle it.
  • Question Overview: Phlebotomists are often in situations where they must be flexible and adapt to changing circumstances. For instance, they might be asked to draw blood from a patient who is in a wheelchair, or they might be asked to draw blood from a newborn. Candidates should be able to explain how they handled these situations and what they learned from them.

    Sample Answer: I was asked to draw blood from a patient who was in a wheelchair. I had never done that before, but I listened carefully during training and was able to get the job done.

      What the interviewer is looking for:
    • - A desire to help patients
    • - A willingness to work with patients of all ages and backgrounds
    • - A desire to learn from mistakes

  • Question: What are your strengths and weaknesses?
  • Question Overview: Phlebotomists are responsible for a lot of tasks, so it's important to know what your candidate's strengths and weaknesses are. For instance, if they're not great at handling stress, you might want to consider hiring someone else. Candidates should be able to explain their strengths and weaknesses in a way that makes sense for the job.

    Sample Answer: I'm a hard worker, but I'm not very good at handling stress. I've been working on improving my time management skills so that I can better handle stressful situations.

      What the interviewer is looking for:
    • - A candidate should be able to explain their strengths and weaknesses in a way that makes sense for the job
    • - A candidate should be able to explain how they handle stress
    • - A candidate should be able to explain how they improve their weaknesses

  • Question: How would you handle two donors that finish up at the same time?
  • Question Overview: It's important for phlebotomists to be able to handle multiple donors at once. They need to know how to prioritize and handle different situations. For instance, if one donor is in a lot of pain, the phlebotomist should know how to handle the situation. They should also be able to handle a situation where two donors finish up at the same time.

    Sample Answer: I've been a phlebotomist at donation centers and hospitals, working with a range of ages. At a plasma center, I worked with centrifuge machines, too.

      What the interviewer is looking for:
    • - Knowledge of your equipment
    • - Ability to prioritize
    • - Ability to handle different situations

  • Question: When are you available?
  • Question Overview: Phlebotomists may have different availability requirements, depending on the type of job they're applying for. For instance, a phlebotomist working in a hospital may have to work weekends and holidays, while a phlebotomist working in a donation center may only need to work during business hours. A candidate should be able to tell you when they're available and what their availability requirements are.

    Sample Answer: I'm available during the week from 8:00 am to 5:00 pm. I'm also available on weekends.

      What the interviewer is looking for:
    • - Availability during your hours of operation
    • - Availability during holidays
    • - Availability on weekends

  • Question: Why did you choose phlebotomy?
  • Question Overview: Phlebotomy is a growing field, and there are many reasons that people choose to pursue it as a career. Candidates should be able to explain their motivation for entering the field. For instance, some people may have a family member who is a phlebotomist, and they may have had positive experiences with them. Others may have been drawn to the job because of the variety of work environments or the opportunity to work with a diverse range of people.

    Sample Answer: I've been a phlebotomist at donation centers and hospitals, working with a range of ages. At a plasma center, I worked with centrifuge machines, too.

      What the interviewer is looking for:
    • - Candidate's personal experience with phlebotomy
    • - Candidate's desire to help others
    • - Candidate's interest in the field

  • Question: What do you expect from your manager?
  • Question Overview: A phlebotomist is an entry-level position, so they should have a strong desire to learn and grow. They should also have a good attitude and be willing to work hard. A candidate should be able to work well with other people, and they should be able to follow instructions.

    Sample Answer: I want my manager to be available when I have questions, and I want them to help me develop my skills.

      What the interviewer is looking for:
    • - Desire to learn
    • - Desire to do a good job
    • - Willingness to work hard

  • Question: What’s a big mistake you made at your last job?
  • Question Overview: This question is designed to see how your candidate handles mistakes. They should be able to talk about a mistake they made and how they learned from it. It's important that they don't make excuses or blame others. They should also be able to explain what they did to correct the mistake.

    Sample Answer: I had a patient who was very upset about a hematoma that formed after a blood draw. I didn't realize that the cuff was still on, and I didn't remove it before removing the needle. I apologized and explained what I did wrong, and I made sure to follow up with the patient to make sure they were okay.

      What the interviewer is looking for:
    • - A willingness to take responsibility for mistakes
    • - A desire to learn from mistakes
    • - A desire to improve

  • Question: Tell me about a time when you had to work with someone who was difficult.
  • Question Overview: Phlebotomists have to work with a variety of people, and they may encounter difficult situations. They should be able to explain how they handled a difficult situation, and they should be able to explain how they would handle it in the future.

    Sample Answer: I've had patients who were very nervous about having their blood drawn, but I was able to talk them through it. I've also had patients who were angry about having to wait for their blood draw. I try to be patient and listen to what they have to say.

      What the interviewer is looking for:
    • - Candidate should have a calm demeanor
    • - Strategies for handling difficult patients

  • Question: Tell me about a time you had to deal with an unexpected situation.
  • Question Overview: Phlebotomists are responsible for dealing with a variety of situations, and they should be prepared for anything. They should be able to handle a situation in which a patient has an adverse reaction to the blood draw. They should also be able to handle a situation in which a patient is uncooperative or disruptive. Candidates should be able to describe how they handled the situation and what they learned from it.

    Sample Answer: I had a patient who was very upset about having blood drawn. I was able to calm her down by explaining what I was doing and why.

      What the interviewer is looking for:
    • - Candidates should have a calm demeanor
    • - Candidates should be able to handle stressful situations
    • - Candidates should have good communication skills

  • Question: Why should we hire you?
  • Question Overview: This is a great question to ask a phlebotomist candidate because it gives them the opportunity to sell themselves. They should be able to explain why they're the best candidate for the job. This is also a good opportunity for them to explain any gaps in their resume or employment history.

    Sample Answer: I'm a hard worker who has experience with patients of all ages. I'm looking for a long-term position where I can grow and learn.

      What the interviewer is looking for:
    • - Knowledge of your company
    • - Experience with similar patients or donors
    • - A desire to work for your company