Top Patient Care Technician Interview Questions with Example Answers [2020]

Prepare for your Patient Care Technician interview by going through these most asked Patient Care Technician interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: When was the last time you took a vacation?
  • Question Overview: This question will help you determine if the patient care technician has a good work ethic and if they are able to balance their work and personal life. The ideal patient care technician will have a healthy balance between the two.

    Sample Answer: I took a week off in August. I would like to take a week off in the summer.

      What the interviewer is looking for:
    • - Length of time since their last vacation
    • - Length of time they would like to take for vacation

  • Question: What would you do if you saw someone violating the hospital policies?
  • Question Overview: This question is designed to show the patient care technician's level of commitment to the organization's policies and procedures. It also shows their willingness to follow the rules and their ability to handle stressful situations.

    Sample Answer: I would report it to my supervisor because I want to make sure that the hospital is a safe place for patients and employees.

      What the interviewer is looking for:
    • - Description of what they would do
    • - Explanation of why they would do it
    • - Ability to handle stressful situations

  • Question: Why do you want to work in the ICU?
  • Question Overview: This is a good question to ask because it will help you determine if the patient care technician is a good fit for your ICU. It will also help you determine if they are knowledgeable about the ICU. The ideal candidate will have a strong desire to work in the ICU and will be able to explain why they want to work in that area.

    Sample Answer: I want to work in the ICU because I enjoy working with patients who are critically ill. I am able to help them get better and return home.

      What the interviewer is looking for:
    • - Description of why they want to work in the ICU
    • - Knowledge of what the ICU does
    • - Ability to explain why they are a good fit for the position

  • Question: What is customer service to you?
  • Question Overview: This is a good question to ask because it will help you determine if the patient care technician has the same view of customer service as your organization. The ideal candidate will have the same definition of customer service as your organization.

    Sample Answer: Customer service is being able to provide excellent care for patients and their families.

      What the interviewer is looking for:
    • - Description of what customer service means to them
    • - Explanation of how they provide customer service

  • Question: Tell me about a time when you had to deal with difficult patients.
  • Question Overview: This is a good question to ask because it shows the patient care technician's ability to deal with difficult situations. It also shows their ability to handle stress and their level of patience. The ideal patient care technician will be able to handle difficult situations without losing their temper or getting frustrated.

    Sample Answer: I had a patient who was very upset and refused to let me help her. I asked for help from another nurse and we were able to calm her down and get her to cooperate.

      What the interviewer is looking for:
    • - Description of the situation
    • - Description of how they handled it
    • - Ability to remain calm

  • Question: Why do you want to work with us?
  • Question Overview: This is a good question to ask because it shows the patient care technician's interest in your organization. The answer will also show you if they are familiar with your organization and its reputation.

    Sample Answer: I am interested in working for your organization because I have heard that you are a great place to work and that you have a strong focus on patient care.

      What the interviewer is looking for:
    • - Description of why they want to work for your organization
    • - Explanation of why they are interested in the position

  • Question: What is one situation where you could have put a patient in harm's way had you not corrected the mistake?
  • Question Overview: This is a good question to ask because it shows the patient care technician's ability to recognize mistakes and their willingness to correct them. It also shows their ability to learn from their mistakes and to avoid repeating them.

    Sample Answer: I accidentally gave a patient a medication that was not prescribed for them. I realized my mistake and got the correct medication before the patient took it.

      What the interviewer is looking for:
    • - Description of the mistake
    • - Description of how they corrected the mistake
    • - Description of how they learned from the mistake

  • Question: Tell me about a time when you had to make an important decision quickly.
  • Question Overview: This is a good question to ask because it shows the patient care technician's ability to make quick decisions and their ability to think on their feet. It also shows you how well they can handle stressful situations.

    Sample Answer: I had to make a decision quickly when I was asked to help a patient who was in respiratory distress. I was able to assess the situation and call for help from a respiratory therapist.

      What the interviewer is looking for:
    • - Description of the situation
    • - Explanation of their decision-making process
    • - Description of the outcome

  • Question: What would you do if a patient is very rude to you?
  • Question Overview: This is a good question to ask because it shows the patient care technician's ability to deal with difficult patients. It also demonstrates their level of patience and their commitment to doing their job to the best of their ability. The ideal patient care technician will be able to handle difficult patients without losing their temper or becoming rude in return.

    Sample Answer: I would explain why I need to do it and what could happen to the patient's well-being if they do not do the refused activity.

      What the interviewer is looking for:
    • - Explanation of what they would do
    • - Description of how they would handle the situation
    • - Ability to remain calm

  • Question: What do you think is your weakness?
  • Question Overview: This is a good question to ask because it will help you determine if the patient care technician is aware of their limitations and is willing to work on them. The ideal patient care technician will be able to identify a weakness and explain how they are working to improve it.

    Sample Answer: I sometimes get frustrated when I am unable to help a patient. I am working on my patience by taking deep breaths and counting to ten.

      What the interviewer is looking for:
    • - Description of their weakness
    • - Explanation of how they are working to improve it