Top Office Assistant Interview Questions with Example Answers [2020]

Prepare for your Office Assistant interview by going through these most asked Office Assistant interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: Tell me about a time you went above and beyond for a patient.
  • Question Overview: The best way to identify a great candidate for office assistant is to ask them about a time they went above and beyond for someone. This is a great question to ask because it gets them thinking about the specific details of the situation. You want to hire someone who is able to think on their feet and make quick decisions.

    Sample Answer: I had a patient who was having trouble with their insurance company. I spent hours on the phone with them and their insurance company until they were able to get the care they needed.

      What the interviewer is looking for:
    • - A willingness to go above and beyond
    • - A history of going above and beyond
    • - A desire to help others

  • Question: What kind of work do you like to do?
  • Question Overview: The office assistant is a jack-of-all-trades. They are the glue that holds the office together. They are the first person to arrive in the morning and the last to leave at night. They are the person who makes sure all the little things get done. They are the person who makes sure everyone else is doing their job.

    Sample Answer: I like to do whatever it takes to get the job done. I'm a people person and enjoy working with others. I'm a great communicator and love to help people find solutions to problems. I'm a hard worker and always strive for excellence.

      What the interviewer is looking for:
    • - A willingness to do whatever it takes to get the job done
    • - A desire to learn new skills
    • - A track record of working well with others

  • Question: Have you ever audited your own work?
  • Question Overview: An office assistant is often the first person to notice when something is amiss. It's their job to ensure that everything is in its proper place and that nothing is missing. This requires them to be honest with themselves and their work.

    Sample Answer: I'm always looking for ways to improve my work. I know that if I don't audit my own work, then no one else will. I'm always looking for ways to improve my work and make sure everything is in its proper place.

      What the interviewer is looking for:
    • - Ability to be self-critical
    • - Confidence in their work
    • - Track record of noticing mistakes

  • Question: Why did you apply for this job?
  • Question Overview: The office assistant role is a crucial position in any company. It's important to hire someone who has a genuine interest in the work they'll be doing. You want to hire someone who is excited about the opportunity to help your company grow and succeed.

    Sample Answer: I've been working as an office assistant for over a decade. I'm looking for a new challenge and want to work for a company that is dedicated to growth and success. I'm excited about the opportunity to help your company grow and succeed.

      What the interviewer is looking for:
    • - A genuine interest in the job
    • - A desire to work for your company
    • - A track record of success in similar roles

  • Question: How would you ensure the privacy and confidentiality of residents?
  • Question Overview: The office assistant is often the first person to greet residents and visitors. They are the first line of defense in ensuring that private information is kept private. It's important that your office assistant is able to identify potential threats and take action to prevent them from happening.

    Sample Answer: I would ensure that all residents are greeted by name when they arrive at the office. I would also be sure to check for any suspicious activity and report it immediately. I'm very aware of the importance of privacy and confidentiality.

      What the interviewer is looking for:
    • - Ability to identify potential security risks
    • - Experience in handling confidential information
    • - Confidence in their response

  • Question: How would you handle a problem where you had to solve it without knowing what to do or having someone to ask?
  • Question Overview: The office assistant is often the first person to notice when things go wrong. They are the first line of defense against a problem that could cause a lot of damage. They need to be able to recognize when something is wrong and know how to fix it.

    Sample Answer: I'm always prepared for the unexpected. I've learned that it's better to be safe than sorry. I'm always looking for solutions and will find a way to get the job done.

      What the interviewer is looking for:
    • - Confidence in their ability to solve problems
    • - Ability to think on their feet
    • - Creativity in problem solving

  • Question: What are your plans after graduation?
  • Question Overview: You want to hire someone who is eager to grow within your organization. You want someone who is willing to take on new challenges and responsibilities. You want someone who is willing to put in the time and effort to learn the ropes and become a valuable asset for your company.

    Sample Answer: I'm planning on taking the CPA exam in the next year or two. I'm also looking into taking some classes at night to get my MBA. I'm excited about the opportunities that will open up after I complete these courses.

      What the interviewer is looking for:
    • - A clear plan for the future
    • - Confidence in their goals
    • - A willingness to learn

  • Question: Tell me about yourself.
  • Question Overview: You want to hire someone who is confident in their abilities and willing to share their personal story. You want to know that they are a good fit for your company and will be able to work well with the rest of your staff. You want someone who is dedicated to their career and has a desire to grow within your organization.

    Sample Answer: I'm a big believer in the importance of teamwork. I'm always looking for ways to help my coworkers and make the office run more smoothly. I'm a hard worker who is dedicated to my career and always looking for new opportunities to grow.

      What the interviewer is looking for:
    • - A strong sense of self
    • - A desire to grow within your organization
    • - A willingness to share personal details

  • Question: What is your opinion on cleavage at work?
  • Question Overview: You want to hire someone who is professional and mature. You want to find someone who is capable of acting professionally in any situation. You want to find someone who is capable of handling any situation with poise and grace.

    Sample Answer: I understand that cleavage is not appropriate in the office. I have never worn anything that would be considered inappropriate for work. I have always been mindful of my appearance and how it reflects on my employer.

      What the interviewer is looking for:
    • - A professional opinion on the matter
    • - An understanding of what your company's policy is
    • - Acknowledgement that cleavage is not appropriate in the office

  • Question: What are your shortcomings?
  • Question Overview: The office assistant is a jack-of-all-trades. They are responsible for a variety of tasks and duties. The trick is finding someone who is honest about their shortcomings and can explain how they plan to overcome them.

    Sample Answer: I'm not great at public speaking or writing. I'm working on becoming more comfortable in front of a crowd and am taking a public speaking class. I'm also working on my writing skills by taking a creative writing class.

      What the interviewer is looking for:
    • - Honesty about shortcomings
    • - Plans to overcome shortcomings
    • - Ability to articulate plans