Top Medical Assistant Interview Questions with Example Answers [2020]

Prepare for your Medical Assistant interview by going through these most asked Medical Assistant interview questions. Additionally, get access to sample answers and interviewer's expectations.

Search Medical Assistant Questions:


  • Question: How do you feel about working on a team?
  • Question Overview: This question will give you a good idea of how the candidate feels about working with others.

    Sample Answer: I have always been a team player. I have worked with groups in my training program, and I have worked on teams in my internship. I believe teamwork is the best way to get a job done.

      What the interviewer is looking for:
    • - Teamwork skills
    • - Ability to work with others
    • - Comfort level with team work

  • Question: How do you build trust with your managers and coworkers?
  • Question Overview: Trust is a very important part of any working relationship. You want to know how a candidate builds trust with their managers and coworkers.

    Sample Answer: I'm a very open person and I like to be upfront with my coworkers. I think that's the best way to build trust. I also try to be a team player and work well with others. I'm always willing to help out and pitch in wherever needed.

      What the interviewer is looking for:
    • - Trust building skills
    • - Teamwork skills
    • - Ability to work well with others

  • Question: Why are you leaving your current job?
  • Question Overview: This is a great question to ask to see if the candidate is honest and forthcoming. If they are leaving for a reason that is not positive, you may want to reconsider hiring them.

    Sample Answer: I'm leaving my current job because I'm looking for a new challenge. I've been working in the same office for the past three years and I'm ready for a change. I'm looking for a company that will challenge me and allow me to grow professionally.

      What the interviewer is looking for:
    • - Honesty
    • - Positive attitude
    • - Good fit for your company

  • Question: What was the biggest challenge you faced?
  • Question Overview: This question is a great way to find out what challenges the candidate faced in their past jobs and how they dealt with them.

    Sample Answer: The biggest challenge I faced was when I was placed on a new team at my internship. I had to learn how to work with new people and adapt to a new environment. I was able to overcome this challenge by working hard and being open to learning from my coworkers.

      What the interviewer is looking for:
    • - Problem solving skills
    • - Ability to work under pressure
    • - Ability to work with others

  • Question: What is your biggest weakness?
  • Question Overview: This is a classic interview question, but it's important to know what a candidate's biggest weakness is. It's important to know if they are aware of their weaknesses and how they plan to improve upon them.

    Sample Answer: My biggest weakness is my ability to multi-task. I'm a very focused individual and can get easily distracted when I have too many things going on at once. I've learned to be more aware of my surroundings and how I can better manage my time.

      What the interviewer is looking for:
    • - Weakness
    • - Plan to improve
    • - How they handle weakness

  • Question: What are your strengths and weaknesses?
  • Question Overview: This is a classic interview question and can be a tricky one. You want to know what the candidate considers their strengths and weaknesses, but you don't want to hear them say they don't have any weaknesses.

    Sample Answer: I consider myself a hard worker and am always willing to go the extra mile to get the job done. I also consider myself a good listener and am able to communicate well with others. My only weakness is that I can be a bit of a perfectionist at times.

      What the interviewer is looking for:
    • - Strengths
    • - Weaknesses
    • - Ability to self-evaluate

  • Question: Tell me about your self.
  • Question Overview: This is a standard question that will give you a chance to get to know the candidate.

    Sample Answer: I'm a very outgoing person who loves to be around people. I'm very friendly and enjoy helping others. I'm a hard worker and will always do my best to get the job done.

      What the interviewer is looking for:
    • - Personality
    • - Communication skills
    • - Fit for your company

  • Question: What is customer service to you?
  • Question Overview: Customer service is a huge part of a medical assistant's job. You want to know how the candidate views customer service and what they think it means to be a good customer service representative.

    Sample Answer: Customer service is the ability to work with people and provide them with the best possible care. It's about making sure they are comfortable and have everything they need. It's about making sure they are satisfied with their visit and will come back again.

      What the interviewer is looking for:
    • - Customer service
    • - Ability to work with people
    • - Ability to work in a team

  • Question: Where are you interested in working?
  • Question Overview: It's important to know where the candidate is looking to work. If they are looking for a specific location, it's good to know if you have an office in that area.

    Sample Answer: I'm looking for a job in the area of my internship. I really enjoyed working with the pediatrician's office and would like to continue working with children.

      What the interviewer is looking for:
    • - Location
    • - Interest in working with your company

  • Question: Why do you want to work for us?
  • Question Overview: This is a great question to ask because it will give you an idea of how well the candidate knows your company.

    Sample Answer: I've been a fan of your company for years. I've always been impressed with the work you do and the way you treat your clients. I've been following your company for years and have always wanted to work for you.

      What the interviewer is looking for:
    • - Knowledge of company
    • - Interest in company
    • - Why they want to work for you