Question Overview: This is a great question to ask to see if the candidate is honest and forthcoming. If they are leaving for a reason that is not positive, you may want to reconsider hiring them.
Sample Answer: I'm leaving my current job because I'm looking for a new challenge. I've been working in the same office for the past three years and I'm ready for a change. I'm looking for a company that will challenge me and allow me to grow professionally.
Question Overview: This question is a great way to find out what challenges the candidate faced in their past jobs and how they dealt with them.
Sample Answer: The biggest challenge I faced was when I was placed on a new team at my internship. I had to learn how to work with new people and adapt to a new environment. I was able to overcome this challenge by working hard and being open to learning from my coworkers.
Question Overview: This is a classic interview question, but it's important to know what a candidate's biggest weakness is. It's important to know if they are aware of their weaknesses and how they plan to improve upon them.
Sample Answer: My biggest weakness is my ability to multi-task. I'm a very focused individual and can get easily distracted when I have too many things going on at once. I've learned to be more aware of my surroundings and how I can better manage my time.
Question Overview: This question will give you a good idea of how the candidate feels about working with others.
Sample Answer: I have always been a team player. I have worked with groups in my training program, and I have worked on teams in my internship. I believe teamwork is the best way to get a job done.
Question Overview: Trust is a very important part of any working relationship. You want to know how a candidate builds trust with their managers and coworkers.
Sample Answer: I'm a very open person and I like to be upfront with my coworkers. I think that's the best way to build trust. I also try to be a team player and work well with others. I'm always willing to help out and pitch in wherever needed.
Question Overview: This is a classic interview question and can be a tricky one. You want to know what the candidate considers their strengths and weaknesses, but you don't want to hear them say they don't have any weaknesses.
Sample Answer: I consider myself a hard worker and am always willing to go the extra mile to get the job done. I also consider myself a good listener and am able to communicate well with others. My only weakness is that I can be a bit of a perfectionist at times.
Question Overview: This is a standard question that will give you a chance to get to know the candidate.
Sample Answer: I'm a very outgoing person who loves to be around people. I'm very friendly and enjoy helping others. I'm a hard worker and will always do my best to get the job done.
Question Overview: Customer service is a huge part of a medical assistant's job. You want to know how the candidate views customer service and what they think it means to be a good customer service representative.
Sample Answer: Customer service is the ability to work with people and provide them with the best possible care. It's about making sure they are comfortable and have everything they need. It's about making sure they are satisfied with their visit and will come back again.
Question Overview: It's important to know where the candidate is looking to work. If they are looking for a specific location, it's good to know if you have an office in that area.
Sample Answer: I'm looking for a job in the area of my internship. I really enjoyed working with the pediatrician's office and would like to continue working with children.
Question Overview: This is a great question to ask because it will give you an idea of how well the candidate knows your company.
Sample Answer: I've been a fan of your company for years. I've always been impressed with the work you do and the way you treat your clients. I've been following your company for years and have always wanted to work for you.
Question Overview: This question is a great way to find out what the candidate's current job duties are. It will give you an idea of what they are doing on a daily basis and if they are a good fit for your company.
Sample Answer: My current job responsibilities include answering phones, scheduling appointments, greeting clients and assisting with patient care.
Question Overview: This question will help you to understand what the candidate really enjoys and doesn't enjoy about the job.
Sample Answer: My favorite part of the job is getting to interact with patients and their families. I really enjoy being able to help people and make a difference in their lives. I don't like paperwork, so I'd have to say my least favorite part of the job is filling out insurance forms.
Question Overview: This is a great question to ask candidates because it gives them the opportunity to sell themselves and their skills.
Sample Answer: I am a very organized person and I have excellent communication skills. I am able to work well with others and I am very detail oriented. I am also very computer savvy and can easily learn new software applications.
Question Overview: This is a very controversial question, but it's important to know where a candidate stands on the issue.
Sample Answer: I believe that abortion is a personal choice that should be made between a woman and her doctor. I have no problem working with patients who have had an abortion.
Question Overview: This question will help you determine if the candidate has a good understanding of the goals of treatment.
Sample Answer: I want to make sure that my patients are comfortable and that they understand what is going on with their health. I want to make sure that they are aware of any changes in their health and that they are aware of the treatment plan.
Question Overview: This question will give you a sense of the candidate's ability to handle pressure.
Sample Answer: I'm a very organized person, and I'm good at handling pressure. I've always been able to juggle multiple tasks at once, and I'm comfortable working in a fast-paced environment.
Question Overview: It's important to know how long a candidate has been a medical assistant. They may have just finished their training and only have internship experience so will need to decide if they are a good fit for you in other ways.
Sample Answer: I've served as an intern as past of my medical assistant program. I just completed my program in June, and at the conclusion of my year of training, I was placed in a pediatrician's office as an intern. I shadowed and worked with the other medical assistants in the office, and I can say my time there really reaffirmed my belief that this is the right profession for me.
Question Overview: This question is designed to see how candidates react to challenges and how they deal with them.
Sample Answer: I've found that the best way to deal with challenges is to face them head on. If I'm having trouble with a task, I'll ask for help or try a different approach. I'm always willing to learn new things, so I'm always open to suggestions.
Question Overview: This question will give you a sense of how the candidate would handle a common medical emergency.
Sample Answer: I would call for help immediately and check the patient's pulse and breathing. If they were breathing, I would lay them down and elevate their feet. If they were not breathing, I would begin CPR.
Question Overview: This is a great question to ask because it will give you insight into the candidate's motivation for working in the health care industry.
Sample Answer: I love helping people and I want to work in a field that allows me to do that. I've always been interested in the medical field, and I know that medical assistants play an important role in the health care industry.