Top Logistics Coordinator Interview Questions with Example Answers [2020]

Prepare for your Logistics Coordinator interview by going through these most asked Logistics Coordinator interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: How do you handle multiple tasks?
  • Question Overview: This question is important because it shows how the applicant handles themselves in a stressful situation. Look at how they respond to the question. Do they become flustered or do they remain calm? A logistics coordinator needs to be able to handle stressful situations and remain calm.

    Sample Answer: I am able to handle multiple tasks because I am organized and I know what needs to be done. I am able to prioritize my tasks and complete them in a timely manner.

      What the interviewer is looking for:
    • - Ability to remain calm under pressure
    • - Ability to multitask
    • - Ability to prioritize tasks

  • Question: How do you see this role?
  • Question Overview: A logistics coordinator needs to be able to see the big picture. They need to be able to see how their role fits into the company's overall goal. Look at how they describe their role; do they seem like they understand the position?

    Sample Answer: I see my role as someone who needs to make sure that all of the products are delivered on time and in good condition. I also need to make sure that we are prepared for any upcoming events.

      What the interviewer is looking for:
    • - Ability to see the big picture
    • - Understanding of the logistics coordinator role
    • - Understanding of the company's goal

  • Question: What was the actual location of the job and what was involved in doing it?
  • Question Overview: This question is designed to see how well they can explain their job. Look at how they explain the job and if they are able to give specific details. This question will also help you see if they are able to communicate their job duties.

    Sample Answer: My job was located in the warehouse. I was responsible for making sure that all of the products were in the correct location and that they were ready for shipment. I also made sure that all of the products were in good condition before they were shipped out.

      What the interviewer is looking for:
    • - Detailed description of the job
    • - Ability to communicate their job duties
    • - Ability to explain the job location

  • Question: What was your favorite supervisor?
  • Question Overview: This question is used to see how they respond to authority figures. Look at how they respond to this question. Do they have a positive or negative response? A logistics coordinator must be able to work with their supervisor and be able to take criticism from them.

    Sample Answer: My favorite supervisor was my manager from my last job. He was always willing to help me out when I needed it. He was also very understanding when I had a problem with a co-worker.

      What the interviewer is looking for:
    • - Positive response
    • - How they respond to criticism
    • - How they respond to praise

  • Question: What is the meaning of this safety sign?
  • Question Overview: This question is a great way to see how well the applicant can read and interpret a safety sign. Look at how they explain the sign. Does it make sense? If they are able to explain the sign in a way that makes sense, then they are able to read and interpret signs.

    Sample Answer: This sign means that there is a hazard in this area.

      What the interviewer is looking for:
    • - Ability to read and interpret a safety sign
    • - Knowledge of safety signs
    • - Knowledge of OSHA regulations

  • Question: How do you feel about making cold calls to potential customers?
  • Question Overview: Cold calls are a necessary part of the job. A logistics coordinator must be able to make cold calls to potential clients. Look at how they explain their feelings about cold calls. Do they seem confident or nervous? You want to hire someone who is confident in their abilities and can handle rejection.

    Sample Answer: I'm not a fan of cold calls, but I know that it's part of the job. I'm able to make a cold call and follow up with a potential client.

      What the interviewer is looking for:
    • - Confidence in making cold calls
    • - Ability to handle rejection
    • - Ability to follow up with a potential client

  • Question: What drives you?
  • Question Overview: A logistics coordinator is someone who is motivated and driven to get the job done. They are also someone who is able to work with others and motivate them to get the job done. Look at how they answer the question; are they motivated by money or do they have a passion for their work?

    Sample Answer: I am driven by the satisfaction of a job well done. I love to see my clients happy with their deliveries.

      What the interviewer is looking for:
    • - Passion for their work
    • - Motivated by money
    • - Ability to work with others

  • Question: Why do you want to work for us?
  • Question Overview: A logistics coordinator needs to be able to work with many different types of people. They need to be able to communicate with everyone from the client to the delivery driver. Look at how they respond to this question; do they seem like they can work with others?

    Sample Answer: I want to work for your company because I have heard great things about it. I have always wanted to work in a company that has a great reputation.

      What the interviewer is looking for:
    • - Ability to work with others
    • - How quick they defused the behavior
    • - The persuasion technique use

  • Question: Tell me about a time when you had to deal with an unhappy customer and how did you handle it?
  • Question Overview: This question is designed to see how the logistics coordinator handles difficult situations. Look at how they handled the situation. Did they handle it with a calm demeanor or did they become flustered? You will be able to tell from their answer if your applicant can solve problems in their job placement.

    Sample Answer: I had an upset customer who was not happy with the product they received. I was able to explain to them that we would send them a new product and give them a discount on their next order.

      What the interviewer is looking for:
    • - Ability to handle difficult situations
    • - Ability to work with others
    • - Problem-solving skills that go above and beyond their line of work

  • Question: What would you do if your package was lost?
  • Question Overview: This question is designed to see how the applicant handles a stressful situation. Look at how they respond; do they become flustered or do they remain calm? A logistics coordinator needs to be able to remain calm in stressful situations.

    Sample Answer: I would contact the shipping company and ask them to look for the package. I would also contact the client and ask them to contact the shipping company as well.

      What the interviewer is looking for:
    • - Ability to remain calm in a stressful situation
    • - Ability to think on their feet
    • - Ability to think quickly