Top Inside Sales Representative Interview Questions with Example Answers [2020]

Prepare for your Inside Sales Representative interview by going through these most asked Inside Sales Representative interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: What would you say about yourself?
  • Question Overview: The ideal candidate will have a positive and confident attitude about themselves. They will be able to explain why they are the best person for the job and how they will be a valuable asset to your company.

    Sample Answer: I am a hard-working and enthusiastic inside sales representative with a strong work ethic. I have excellent communication skills and am able to build relationships with my clients.

      What the interviewer is looking for:
    • - Confidence
    • - Enthusiasm
    • - Positive attitude

  • Question: Why are you looking for a new job?
  • Question Overview: The ideal candidate will have a positive attitude about their current employment and will be looking for a new job because they are ready for a new challenge. The applicant's answer to this question will allow you to understand their motivation for leaving their current job and how they feel about their current position.

    Sample Answer: I am looking for a new job because I am ready for a new challenge. I have been working at my current position for two years and am ready to move on to something more challenging.

      What the interviewer is looking for:
    • - Positive attitude
    • - Excited about the future
    • - Motivated

  • Question: What sales experience do you have?
  • Question Overview: The ideal candidate will have experience selling a product or service to a customer. The applicant's answer to this question will allow you to understand their level of expertise and how they have used their skills in the past. Focus on the applicant's tone of voice when discussing their experience. Do they appear confident or nervous?

    Sample Answer: I have six years of experience selling a product to customers. I have always been able to convince customers to purchase my product and have never had a problem closing a sale.

      What the interviewer is looking for:
    • - Confidence in oneself
    • - Experience selling a product or service
    • - Knowledge of the sales process

  • Question: What is your biggest weakness?
  • Question Overview: The ideal candidate will have a weakness that is not a deal breaker for the position. The applicant's answer to this question will allow you to understand their self-awareness and their ability to admit to their faults.

    Sample Answer: I am a perfectionist and can be hard on myself when I make mistakes. I am always working on improving my weaknesses and am confident that this will not be an issue in the future.

      What the interviewer is looking for:
    • - Ability to admit to a weakness
    • - Awareness of personal flaws
    • - Honesty

  • Question: Tell me about a time you were challenged and overcame the challenge.
  • Question Overview: The ideal candidate will have experience overcoming challenges in the workplace. The applicant's response to this question will allow you to see how they handle stressful situations and how they react to criticism.

    Sample Answer: I was challenged with a large project that I had never worked on before. I was able to overcome this challenge by researching the project and asking my co-workers for help.

      What the interviewer is looking for:
    • - Ability to remain calm during stressful situations
    • - Confidence in oneself
    • - Problem-solving skills

  • Question: Tell me about your self.
  • Question Overview: The ideal candidate will have a well-rounded background that includes experience in a variety of fields. The applicant's answer to this question will allow you to understand their personality and how they will fit into your company.

    Sample Answer: I have a bachelor's degree in business administration and a master's degree in marketing. I am very interested in the field of marketing and have experience in sales, management, and customer service.

      What the interviewer is looking for:
    • - Confident tone
    • - Enthusiastic attitude
    • - Experience in a variety of fields

  • Question: What are the 4 things you think we're looking for in a sales professional?
  • Question Overview: The ideal candidate will have a strong understanding of the qualities that make an inside sales representative successful. The applicant's answer to this question will allow you to understand their philosophy for success and how they view themselves as a sales professional.

    Sample Answer: I think you're looking for someone who is confident, knowledgeable, persistent and personable. I believe that I have all of these qualities and will be a valuable asset to your company.

      What the interviewer is looking for:
    • - Confidence in oneself
    • - Knowledge of the sales process
    • - Level of expertise

  • Question: Tell me about a time when you had to deal with a difficult situation and how did you handle it?
  • Question Overview: All inside sales representatives encounter difficult situations, but the ideal candidate will not let these situations get the best of them. The applicant's response to this question will allow you to understand their philosophy for dealing with stressful situations and how they handle difficult clients.

    Sample Answer: A client was angry about the cost of a package, so I allowed the customer to explain why they are upset without interrupting them. I provided a discount to ensure their business in the future.

      What the interviewer is looking for:
    • - Ability to remain calm during stressful situations
    • - Confidence in oneself
    • - Problem-solving skills

  • Question: How do you deal with a difficult situation with management?
  • Question Overview: Inside sales representatives must have excellent interpersonal skills to work well with their management. The ideal candidate will explain how they handle difficult situations with their superiors and how they resolve conflicts. The applicant's response to this question will allow you to measure their ability to work with others and their ability to communicate effectively.

    Sample Answer: I always try to talk with my manager about a difficult situation and attempt to resolve the issue. If that doesn't work, I ask for a meeting with the manager's manager.

      What the interviewer is looking for:
    • - Ability to communicate effectively
    • - Confidence in oneself
    • - Interpersonal skills

  • Question: Why do you think you are a good fit for this position?
  • Question Overview: The ideal candidate will explain why they are a good fit for the position and what they can bring to the company. The applicant's answer to this question will allow you to understand their confidence in their abilities and their desire to work for your company.

    Sample Answer: I am a good fit for this position because I have experience as an inside sales representative and I am confident that I can help your company grow. I have a lot of experience working with clients and I know how to find new leads.

      What the interviewer is looking for:
    • - Confidence in one's abilities
    • - Desire to work for the company
    • - Knowledge of the company