Top General Manager Interview Questions with Example Answers [2020]

Prepare for your General Manager interview by going through these most asked General Manager interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: Why did you leave your previous company?
  • Question Overview: This question is designed to see how the candidate explains their past work history. It is important to see how they explain their past work history.

    Sample Answer: I left my previous job because I wanted to work for a company that offered more opportunities for growth.

      What the interviewer is looking for:
    • - Explanation of why they left
    • - Explanation of why they left
    • - Explanation of why they left

  • Question: Why are you applying for this position?
  • Question Overview: This question is a great way to gauge whether or not the candidate is really interested in the job. If they can't articulate why they want the job, it might be a sign that they are just applying for any job.

    Sample Answer: I am applying for this position because I think it will be a good fit for my skills and experience. I am very interested in working for your company.

      What the interviewer is looking for:
    • - The candidate's interest in the position
    • - The candidate's interest in your company
    • - The candidate's interest in the industry

  • Question: What do you think about your fit for this job?
  • Question Overview: This is a question that is often asked at the end of an interview. It is a good idea to ask your potential hire what they think about their fit for the job. This will give you some insight into how they view themselves and their skills.

    Sample Answer: I feel like I am a good fit for this job because I have a lot of experience with the skills and responsibilities listed in the job description.

      What the interviewer is looking for:
    • - Confidence in their skills
    • - Acknowledgement of any gaps in their skills

  • Question: Walk me through your CV.
  • Question Overview: This is a straightforward question that allows you to learn about the candidate's work history and how they have progressed in their career.

    Sample Answer: My CV is attached to this application.

      What the interviewer is looking for:
    • - Work history
    • - Education
    • - Skills
    • - Achievements

  • Question: Why do you want to work for us?
  • Question Overview: A good general manager should be able to see the potential in a company and want to be a part of it. If the hire is not interested in your company, they might not be as motivated to work hard for you. Answers to this question will help you learn if the candidate is interested in your company and its goals.

    Sample Answer: I really like the way your company has grown over the past few years. I think I can help you grow even more.

      What the interviewer is looking for:
    • - Examples of why the candidate wants to work for your company
    • - Reasons why the candidate wants to work for your company

  • Question: How do you deal with stress?
  • Question Overview: General managers are often faced with stressful situations. They must be able to keep their cool and make decisions that are in the best interest of the company. Answers to this question will help you learn how the hire handles stressful situations.

    Sample Answer: I try to take a step back from the situation and look at it from a different angle. I also try to think about what I can do to fix the problem.

      What the interviewer is looking for:
    • - Examples of dealing with stress
    • - Ability to remain calm and focused
    • - Ability to make quick decisions

  • Question: Why do you choose Panda Express?
  • Question Overview: This question is used to see how the candidate feels about the company. It is also used to see how they feel about the food.

    Sample Answer: I chose Panda Express because I love the food. I like that it is fast and fresh. I dislike that it is not open on the weekends.

      What the interviewer is looking for:
    • - Why they chose Panda Express
    • - What they like about Panda Express
    • - What they dislike about Panda Express

  • Question: What would you do if a customer complains that their coffee is not made to standards?
  • Question Overview: General managers are responsible for the quality of the products and services their company provides. They should be able to address customer complaints and make sure that the customer is happy. Answers to this question will show how the hire will handle customer service issues.

    Sample Answer: If a customer complains about a product or service, I listen to them and try to figure out what went wrong. Then I try to fix it.

      What the interviewer is looking for:
    • - Ability to listen to customers
    • - Ability to solve customer problems
    • - Willingness to make changes to improve customer experience

  • Question: What kind of indicators did your previous company use to monitor your work progress?
  • Question Overview: General managers are responsible for the work of their teams. They must be able to monitor their team's progress and make adjustments as necessary. This question helps you learn how the hire keeps track of their team's work and makes adjustments to improve efficiency.

    Sample Answer: I keep track of my team's progress by meeting with them regularly to discuss their work. I also use metrics that we set up together to measure our progress.

      What the interviewer is looking for:
    • - Examples of monitoring progress
    • - Strategies used to adjust work
    • - Anecdotes regarding communication and interpersonal skills

  • Question: What is your proudest accomplishment?
  • Question Overview: General managers are often responsible for the success of their team. They should be able to take pride in their work and the work of their team. This question helps you learn how the hire feels about their own accomplishments and how they feel about the accomplishments of others.

    Sample Answer: I'm most proud of my team's work on a project that helped us save money and increase revenue.

      What the interviewer is looking for:
    • - Examples of proud accomplishments
    • - Ability to take responsibility for successes
    • - Ability to take responsibility for failures