Top Food Server Interview Questions with Example Answers [2020]

Prepare for your Food Server interview by going through these most asked Food Server interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: What is your work experience?
  • Question Overview: This question is to test the applicant's work history. You want to know how long they have been working, what they have done and what their experience is. You may also ask about their education or other skills.

    Sample Answer: I have been working since I was 15 years old. I have experience as a cashier, sales associate and server.

      What the interviewer is looking for:
    • - An understanding of the job
    • - A willingness to learn
    • - A desire to succeed

  • Question: What would your previous manager say about you?
  • Question Overview: This question is a test of the applicant's interpersonal skills. You want to know if they have a good relationship with their previous manager. You also want to know if they can speak positively about their previous manager. If they have a poor relationship with their previous manager, it could be a sign of future problems.

    Sample Answer: My last manager was very understanding and gave me the opportunity to learn from my mistakes.

      What the interviewer is looking for:
    • - A positive response
    • - A willingness to speak positively about their previous manager

  • Question: How will you make sure the customers are comfortable?
  • Question Overview: This question is similar to the previous one. It is a test of integrity. The applicant should be able to treat all customers equally, regardless of their race, gender, sexual orientation or any other social stigma. The answer to this question may also give insights into how the applicant would treat people with disabilities or other social stigmas and peculiarities. The server may rely on tips, but they are also your employee and should treat everyone with respect.

    Sample Answer: I hope that doesn't happen. However, tips are only part of my pay. I have an obligation to serve everyone with the best service.

      What the interviewer is looking for:
    • - Acknowledgement that it is not preferred but it is their work
    • - Willingness to serve everyone with eagerness
    • - Understanding that all customers should be treated equally

  • Question: What are your strengths and weaknesses?
  • Question Overview: This is a classic interview question. The applicant should be prepared to discuss their strengths and weaknesses. A good answer will be honest and provide insight into how they will perform in your restaurant.

    Sample Answer: I'm a hard worker who is always willing to learn. I'm not afraid to ask for help when I need it. My weakness is that I can get frustrated when things don't go as planned. I'm working on that.

      What the interviewer is looking for:
    • - Honesty
    • - Acknowledgement of weaknesses
    • - A desire to improve

  • Question: What is your availability?
  • Question Overview: This is a question of availability. You need to know how often the applicant will be able to work and for how long. You also want to know if they have other obligations that will interfere with their job. If they are only available on the weekends, you may need to hire someone else.

    Sample Answer: I'm available every day after school until 6 p.m. I have a part-time job on Saturdays, but I'm free on Sundays.

      What the interviewer is looking for:
    • - A sense of humility
    • - A desire and ability to address the problem
    • - A willingness to take the initiative and solve problems

  • Question: What do you like to do in your free time?
  • Question Overview: This question is designed to see if the applicant has any interests that would interfere with their work. A good candidate will be able to balance their personal and professional lives. If they are unable to do so, they may not be a good fit for your establishment.

    Sample Answer: I like to spend time with my family and friends. I also enjoy reading and watching movies.

      What the interviewer is looking for:
    • - A sense of humility
    • - A desire and ability to address the problem
    • - A willingness to take the initiative and solve problems

  • Question: What would you do if someone is suffering a stroke?
  • Question Overview: This is a question of integrity. The applicant should be honest and not try to cover up their lack of knowledge. You want to know if they will be able to handle an emergency situation. If they are unable to handle the situation, you will need to know how they will respond.

    Sample Answer: I hope that doesn't happen. However, tips are only part of my pay. I have an obligation to serve everyone with the best service.

      What the interviewer is looking for:
    • - Acknowledgement that it is not preferred but it is their work
    • - Willingness to serve everyone with eagerness
    • - Understanding that all customers should be treated equally

  • Question: Tell me about a time when you had a bad experience at a restaurant.
  • Question Overview: This question is designed to see how the applicant will respond to a negative situation. The ideal candidate should be able to identify a specific situation and explain how they handled it. They should also be able to explain what they learned from the experience.

    Sample Answer: I was dining out with my family and a waiter spilled a drink on my mom. I was upset at first, but I realized that it was an accident and the waiter was very apologetic. He even offered to pay for our meal. I appreciated his honesty and willingness to make things right.

      What the interviewer is looking for:
    • - Acknowledgement that it is not preferred but it is their work
    • - Willingness to serve everyone with eagerness
    • - Understanding that all customers should be treated equally

  • Question: What is your favorite dish?
  • Question Overview: This question is not to see if the applicant likes your food. Rather, it is to see if they have a sense of what your customers like. If they have a favorite dish, ask them why. You want to see if they can relate their personal tastes to your customer's preferences.

    Sample Answer: I love the chicken parmesan. It's a classic dish that is always delicious.

      What the interviewer is looking for:
    • - A willingness to try new things
    • - A desire to learn about your menu
    • - A willingness to share their personal tastes with customers

  • Question: Why do you want to work with us?
  • Question Overview: This is a question that will help you determine if the applicant is a good fit for your establishment. If they are not familiar with your brand, they may not be the right choice. However, if they have a positive outlook on your business, they may be a great fit.

    Sample Answer: I'm a student looking for a flexible job. Your restaurant has a great reputation, offers good food and is within walking distance of my dorm.

      What the interviewer is looking for:
    • - An interest in your food or brand
    • - A desire to succeed
    • - A positive response no matter the reason