Top Delivery Driver Interview Questions with Example Answers [2020]

Question Overview: This question lets you see how flexible the candidate is. You can also see if they are willing to work odd hours or if they have a specific schedule that they need to follow.

Sample Answer: I can start as soon as possible.

What the interviewer is looking for:
• - A willingness to work on weekends
• - A flexible schedule
• - An understanding of the importance of punctuality

Question Overview: This question gives you a chance to see how the candidate responds to a difficult situation. You can learn how they handle angry customers, and you can also see if they are able to be polite and respectful even when they are dealing with a difficult person.

Sample Answer: I once had a customer who was upset because she had not received her package on time. I apologized for the delay and offered her a discount on her next order.

What the interviewer is looking for:
• - The ability to remain calm and polite
• - The ability to resolve issues
• - The ability to find solutions

Question Overview: This question is a great way to see how the candidate thinks about customer service. You can learn if they have a good understanding of what it means to be polite, helpful and respectful.

Sample Answer: I think customer service means being polite and respectful to customers. I always try to be as helpful as possible.

What the interviewer is looking for:
• - A desire to make customers happy
• - A focus on the customer's needs
• - A willingness to go above and beyond

Question Overview: This is a very basic question, but it is important to make sure the candidate knows their own name. You can also use this question to see if they are willing to be polite and respectful to you.

Sample Answer: My name is Jane Smith.

What the interviewer is looking for:
• - A willingness to be polite
• - Respect for the interviewer

Question Overview: This question lets you see how flexible the driver is. You may want to know if they are available during certain hours or if they can work weekends. This question also lets you know if they are willing to work overtime or if they have a lot of other commitments that would make it difficult for them to work for you.

Sample Answer: I am available from 9 a.m. to 5 p.m. Monday through Friday.

What the interviewer is looking for:
• - Availability during the hours you need
• - Flexibility in scheduling
• - A willingness to work overtime

Question Overview: This question is a standard interview question that helps you to see how the candidate will fit into your company. You can learn if they are honest, if they are a hard worker, or if they are able to work well with others.

Sample Answer: I am a hard worker who always tries to do my best.

What the interviewer is looking for:
• - Honesty
• - Hard work
• - Teamwork

Question Overview: This question is a great way to see if the candidate is aware of the basic parts of a car. You can also ask them about how they would handle a situation where they need to fix a problem with their vehicle. This question can also help you to see if they are mechanically inclined and if they would be able to fix their own vehicle.

Sample Answer: I know that the oil filter is located under the hood and that it helps to lubricate the engine.

What the interviewer is looking for:
• - Knowledge of basic car parts
• - Ability to fix their own vehicle

Question Overview: This question is a standard interview question that helps you to figure out if the driver is currently employed. You can also use it to figure out how long they have been driving. It is important to know how long they have been doing this job because it can help you to figure out if they are experienced enough for the position.

Sample Answer: I was working as a delivery driver for a local business about six months ago.

What the interviewer is looking for:
• - The length of time since the last job
• - The length of time they have been driving

Question Overview: This question helps you to see how the driver views your company. They should have researched your company enough to have some reasons for why they chose you over other companies. How the driver decides to answer this question lets you know whether they can phrase things discreetly, so it can help you see how they would react in a tricky customer service situation where they need to be polite.

Sample Answer: I want to work for your company because I appreciate the opportunity to have a flexible work schedule, and I enjoy driving.

What the interviewer is looking for:
• - Knowledge about what makes your company stand out
• - An answer that is more than just about money
• - Interest in the job