Top Delivery Driver Interview Questions with Example Answers [2022]

Prepare for your Delivery Driver interview by going through these most asked Delivery Driver interview questions. Additionally, get access to sample answers and interviewer's expectations.

Search Delivery Driver Questions:


  • Question: When can you join us?
  • Question Overview: This question lets you see how flexible the candidate is. You can also see if they are willing to work odd hours or if they have a specific schedule that they need to follow.

    Sample Answer: I can start as soon as possible.

      What the interviewer is looking for:
    • - A willingness to work on weekends
    • - A flexible schedule
    • - An understanding of the importance of punctuality

  • Question: Tell me about a time when you provided excellent customer service.
  • Question Overview: This question gives you a chance to see how the candidate responds to a difficult situation. You can learn how they handle angry customers, and you can also see if they are able to be polite and respectful even when they are dealing with a difficult person.

    Sample Answer: I once had a customer who was upset because she had not received her package on time. I apologized for the delay and offered her a discount on her next order.

      What the interviewer is looking for:
    • - The ability to remain calm and polite
    • - The ability to resolve issues
    • - The ability to find solutions

  • Question: How do you define customer service?
  • Question Overview: This question is a great way to see how the candidate thinks about customer service. You can learn if they have a good understanding of what it means to be polite, helpful and respectful.

    Sample Answer: I think customer service means being polite and respectful to customers. I always try to be as helpful as possible.

      What the interviewer is looking for:
    • - A desire to make customers happy
    • - A focus on the customer's needs
    • - A willingness to go above and beyond

  • Question: What is your name?
  • Question Overview: This is a very basic question, but it is important to make sure the candidate knows their own name. You can also use this question to see if they are willing to be polite and respectful to you.

    Sample Answer: My name is Jane Smith.

      What the interviewer is looking for:
    • - A willingness to be polite
    • - Respect for the interviewer

  • Question: When are you available?
  • Question Overview: This question lets you see how flexible the driver is. You may want to know if they are available during certain hours or if they can work weekends. This question also lets you know if they are willing to work overtime or if they have a lot of other commitments that would make it difficult for them to work for you.

    Sample Answer: I am available from 9 a.m. to 5 p.m. Monday through Friday.

      What the interviewer is looking for:
    • - Availability during the hours you need
    • - Flexibility in scheduling
    • - A willingness to work overtime

  • Question: What is one of your biggest strengths?
  • Question Overview: This question is a standard interview question that helps you to see how the candidate will fit into your company. You can learn if they are honest, if they are a hard worker, or if they are able to work well with others.

    Sample Answer: I am a hard worker who always tries to do my best.

      What the interviewer is looking for:
    • - Honesty
    • - Hard work
    • - Teamwork

  • Question: What is your knowledge of car parts?
  • Question Overview: This question is a great way to see if the candidate is aware of the basic parts of a car. You can also ask them about how they would handle a situation where they need to fix a problem with their vehicle. This question can also help you to see if they are mechanically inclined and if they would be able to fix their own vehicle.

    Sample Answer: I know that the oil filter is located under the hood and that it helps to lubricate the engine.

      What the interviewer is looking for:
    • - Knowledge of basic car parts
    • - Ability to fix their own vehicle

  • Question: When was your last job?
  • Question Overview: This question is a standard interview question that helps you to figure out if the driver is currently employed. You can also use it to figure out how long they have been driving. It is important to know how long they have been doing this job because it can help you to figure out if they are experienced enough for the position.

    Sample Answer: I was working as a delivery driver for a local business about six months ago.

      What the interviewer is looking for:
    • - The length of time since the last job
    • - The length of time they have been driving

  • Question: Why do you want to work for us?
  • Question Overview: This question helps you to see how the driver views your company. They should have researched your company enough to have some reasons for why they chose you over other companies. How the driver decides to answer this question lets you know whether they can phrase things discreetly, so it can help you see how they would react in a tricky customer service situation where they need to be polite.

    Sample Answer: I want to work for your company because I appreciate the opportunity to have a flexible work schedule, and I enjoy driving.

      What the interviewer is looking for:
    • - Knowledge about what makes your company stand out
    • - An answer that is more than just about money
    • - Interest in the job

  • Question: Tell me about your self.
  • Question Overview: This question is a standard interview question, but it also helps you to get a better idea of the driver's personality. You can learn if they are able to be honest about their strengths and weaknesses. This helpful question also helps you to see if the driver would be a good fit for your company.

    Sample Answer: I am very hardworking and I am always willing to learn new things. I am also very patient and I enjoy working with people.

      What the interviewer is looking for:
    • - Honesty about strengths and weaknesses
    • - A willingness to learn new things
    • - An ability to work well with others

  • Question: Why do you want to join us?
  • Question Overview: This question lets you see if the candidate is really interested in your company or if they are just looking for a job. The answer should be specific to your company and should show that they have done some research on your business.

    Sample Answer: I want to work for your company because I appreciate the opportunity to have a flexible work schedule, and I enjoy driving.

      What the interviewer is looking for:
    • - A desire to work for the organization
    • - Knowledge about what makes the company stand out
    • - An answer that is more than just about money

  • Question: What is hospitality?
  • Question Overview: This question is a great way to see how the candidate would handle a tricky customer service situation. It also helps you to see if they can think on their feet and come up with a good response. You can ask them to define hospitality in their own words, or you can ask them to describe a situation where they had to be hospitable.

    Sample Answer: Hospitality is treating customers with respect and making them feel comfortable.

      What the interviewer is looking for:
    • - A clear understanding of the concept of hospitality
    • - A desire to treat customers well
    • - An ability to think on one's feet

  • Question: What kind of experience do you have?
  • Question Overview: This question is a great way to see if the candidate has the experience necessary to do the job. You can also ask about their past experience with driving and customer service.

    Sample Answer: I have been a delivery driver for three years. I have experience with both local and long-distance driving.

      What the interviewer is looking for:
    • - Experience with the type of driving you need
    • - Experience with customer service

  • Question: What do you want to achieve in your career?
  • Question Overview: This question lets you see if the driver has a clear idea of what they want to do with their career. It also lets you know if they have any goals that would affect their work for you. You can see if they are willing to work hard to achieve their goals or if they are just looking for a job to pay the bills.

    Sample Answer: I want to be a manager at a delivery company. I'm willing to work hard and learn new skills to get there.

      What the interviewer is looking for:
    • - A clear idea of what they want to do
    • - A desire to work hard
    • - A willingness to learn new skills

  • Question: What makes you think that you are the right person for this job?
  • Question Overview: This question is a great way to see how the candidate thinks on their feet. They should be able to explain why they are the best person for the job, and you can learn a lot about their personality and communication skills.

    Sample Answer: I am the right person for this job because I have experience with delivering packages and I am very responsible.

      What the interviewer is looking for:
    • - A clear explanation of why they are the best candidate
    • - A good attitude
    • - Good communication skills

  • Question: What is the largest vehicle you have been licensed for?
  • Question Overview: This question helps you to figure out if the driver is capable of handling the vehicles you have available. You can also see if they have any experience with the type of vehicle you are hiring for.

    Sample Answer: I have been licensed for a Class B truck, which is the largest vehicle I have driven.

      What the interviewer is looking for:
    • - The ability to handle different types of vehicles
    • - Experience with the vehicle you are hiring for

  • Question: What is a hard task that you've done before?
  • Question Overview: This question helps you to see how the candidate would handle a difficult situation. You can see if they would be able to handle pressure and still get the job done.

    Sample Answer: I once had to deliver a package to a customer who was not home. I had to wait for them for over an hour before they got back.

      What the interviewer is looking for:
    • - The ability to stay calm in a stressful situation
    • - The ability to work through problems
    • - A willingness to take on new challenges

  • Question: What skills do you have that will help you in this job?
  • Question Overview: This question gives you a chance to see how the candidate thinks about their own abilities. You can get a sense of whether they are confident in their skills or if they are humble and willing to learn.

    Sample Answer: I have a lot of experience driving, and I am very good at following directions. I am also very good at multitasking.

      What the interviewer is looking for:
    • - Confidence in their own abilities
    • - A desire to learn more
    • - A willingness to work hard

  • Question: What are the most important aspects of providing good customer service?
  • Question Overview: This question helps you to see how the driver would handle a difficult customer. It can also help you to see if they understand the importance of following company procedures and being polite.

    Sample Answer: I would apologize for any inconvenience and offer to make it up to them in some way.

      What the interviewer is looking for:
    • - The ability to be polite
    • - The ability to follow company procedures
    • - The ability to handle difficult customers