Question Overview: This question is a great way to see if the candidate has any experience with customer service. It also helps you to learn about their values and priorities. The answer to this question will tell you if they are likely to be a good fit for your company.
Sample Answer: Good customer service is when the customer feels like they are being treated fairly and that the employee is trying to help them.
Question Overview: This question is useful because it gives you insight into the person's values and priorities. It also helps you to learn about their past experience with customer service and how they would approach the job.
Sample Answer: Good customer service representatives are friendly, patient, and helpful. They are also good at listening to customers and responding to their needs.
Question Overview: This question helps you find out if the candidate will be available to work when you need them. It also helps you find out if they are interested in working for your company.
Sample Answer: I'm available any time after 5 p.m. on weekdays and all day on weekends. I would like to work here because I love the food and I think it would be a great place to work.
Question Overview: This question is a way to see what the candidate's interests are. It also helps you learn about the person's knowledge of your products and their enthusiasm for your business.
Sample Answer: I love the classic hamburger here. The meat is always fresh and the bun is perfectly toasted.
Question Overview: This question helps you to find out if the candidate is a good team player. It also gives you insight into their ability to work with people they do not know.
Sample Answer: I worked with a group of people on a project for school. We had to work together to complete the project, and I was able to work well with everyone.
Question Overview: This question gives you insight into the person's personality and helps you learn about their interests. It also gives you a chance to see how they describe themselves.
Sample Answer: My friends would say that I'm a hard worker who is always willing to help out. They would also say that I'm very friendly and easy to get along with.
Question Overview: This question is a great way to get the candidate to talk about their strengths and experience. It also gives you insight into how they think about their own skills and abilities. You can also use this question to learn more about the person's interests, since you can ask them to elaborate on the skills they mention.
Sample Answer: I have a lot of experience working with customers and I am always looking for ways to improve my customer service skills.
Question Overview: This question helps you learn about the candidate's work history, so you can see if they have any relevant experience that will help them succeed in your company. It also helps you learn about their personality and how they will fit in with your team.
Sample Answer: I've been working at a local restaurant for the past three years. I started out as a busboy and worked my way up to server. I really enjoy working with customers and making sure they have a great experience.
Question Overview: This question is a classic interview question that helps you learn about the candidate's strengths and weaknesses. It also helps you learn about their self-awareness and how they view themselves.
Sample Answer: I am a very hard worker. I can stay focused on a task for hours and I always give my best effort.
Question Overview: This is a common question in crew member interviews, and it is important to understand what the candidate considers to be their strengths and weaknesses. Their answer will tell you if they are self-aware and honest, and it will also help you to learn about their work habits.
Sample Answer: I am very good at working with people, but I need to work on my time management skills.
Question Overview: This question is designed to see how the candidate would deal with a customer who is upset about a product being out of stock. You can also use this question to see if the person is honest and will admit that the product is not available.
Sample Answer: I would apologize and offer a similar beverage that we do have in stock. If they were still unhappy, I would offer to give them a discount on their meal.
Question Overview: This question helps you to find out if the candidate is familiar with Google and its products. It also helps you learn about their interests and whether they are likely to be a good fit for your company.
Sample Answer: I use Google's search engine all the time. I also like Google Docs because it makes it easy to share documents with my friends.
Question Overview: This question is a great way to find out how confident the candidate is in their abilities. You can also learn about their self-awareness and how they view their own skills.
Sample Answer: I'm the best candidate for this position because I have a lot of experience working in restaurants. I know how to handle a busy shift and I'm always willing to learn new things.
Question Overview: This question gives you insight into the candidate's interests and personality. You can also find out if they have any relevant skills that will help them in their job.
Sample Answer: I really enjoyed my business classes. I learned a lot about how businesses operate and how to apply those concepts to my own work.
Question Overview: This question is a good way to find out if the candidate is genuinely interested in the food you serve, or if they are just looking for a job. It also helps you to learn about their culinary knowledge.
Sample Answer: I love the burgers here. They are always cooked perfectly and the toppings are delicious.
Question Overview: This question helps you to learn about the candidate's brand loyalty. It also gives you insight into their spending habits, which can be useful if you are hiring a cashier.
Sample Answer: I'm loyal to the brand of jeans I've been wearing for years. They fit well and are comfortable, so I don't see any reason to switch brands.
Question Overview: This question is a good way to find out if the candidate is suited to work in a fast-paced environment. It also helps you to learn about their ability to work under pressure.
Sample Answer: I'm used to working in fast-paced environments, so I know how to stay calm and focused on my tasks.
Question Overview: This question lets you see whether the candidate is interested in the job or if they are just applying to any job. It also helps you learn about their reasons for wanting to work for your company.
Sample Answer: I love the food here, and I've been a customer for years. I love the atmosphere and the friendly staff. I think this would be a great place to work.
Question Overview: This question helps you find out how the candidate would react to a positive situation. It also helps you learn about their social life and their friends.
Sample Answer: My best friend surprised me with a birthday party when I was feeling down. It was really nice to have everyone come together to celebrate.