Top Crew Member Interview Questions with Example Answers [2022]

Question Overview: This question is a great way to see if the candidate has any experience with customer service. It also helps you to learn about their values and priorities. The answer to this question will tell you if they are likely to be a good fit for your company.

Sample Answer: Good customer service is when the customer feels like they are being treated fairly and that the employee is trying to help them.

What the interviewer is looking for:
• - Detailed, thoughtful answers
• - A desire to help customers
• - A focus on customer satisfaction,

Question Overview: This question is useful because it gives you insight into the person's values and priorities. It also helps you to learn about their past experience with customer service and how they would approach the job.

Sample Answer: Good customer service representatives are friendly, patient, and helpful. They are also good at listening to customers and responding to their needs.

What the interviewer is looking for:
• - Knowledge of customer service
• - Interest in helping others
• - A desire to work in a customer-service position,

Question Overview: This question helps you find out if the candidate will be available to work when you need them. It also helps you find out if they are interested in working for your company.

Sample Answer: I'm available any time after 5 p.m. on weekdays and all day on weekends. I would like to work here because I love the food and I think it would be a great place to work.

What the interviewer is looking for:
• - A schedule that fits with your business
• - A genuine interest in working for your company
• - A desire to learn about the company,

Question Overview: This question is a way to see what the candidate's interests are. It also helps you learn about the person's knowledge of your products and their enthusiasm for your business.

Sample Answer: I love the classic hamburger here. The meat is always fresh and the bun is perfectly toasted.

What the interviewer is looking for:
• - Detailed descriptions of favorite products
• - Knowledge of products and company
• - Interest in customer service,

Question Overview: This question helps you to find out if the candidate is a good team player. It also gives you insight into their ability to work with people they do not know.

Sample Answer: I worked with a group of people on a project for school. We had to work together to complete the project, and I was able to work well with everyone.

What the interviewer is looking for:
• - Teamwork skills
• - Ability to work with people they do not know
• - Interest in working with others,

Question Overview: This question gives you insight into the person's personality and helps you learn about their interests. It also gives you a chance to see how they describe themselves.

Sample Answer: My friends would say that I'm a hard worker who is always willing to help out. They would also say that I'm very friendly and easy to get along with.

What the interviewer is looking for:
• - A positive and honest description of their personality
• - A desire to work with a team
• - A desire to work in customer service,

Question Overview: This question is a great way to get the candidate to talk about their strengths and experience. It also gives you insight into how they think about their own skills and abilities. You can also use this question to learn more about the person's interests, since you can ask them to elaborate on the skills they mention.

Sample Answer: I have a lot of experience working with customers and I am always looking for ways to improve my customer service skills.

What the interviewer is looking for:
• - Detailed answers about past experience
• - A positive outlook on their own abilities
• - A desire to work in customer service,

Question Overview: This question helps you learn about the candidate's work history, so you can see if they have any relevant experience that will help them succeed in your company. It also helps you learn about their personality and how they will fit in with your team.

Sample Answer: I've been working at a local restaurant for the past three years. I started out as a busboy and worked my way up to server. I really enjoy working with customers and making sure they have a great experience.

What the interviewer is looking for:
• - Detailed descriptions of past jobs
• - Interest in working in the food industry
• - Ability to follow policies and procedures,

Question Overview: This question is a classic interview question that helps you learn about the candidate's strengths and weaknesses. It also helps you learn about their self-awareness and how they view themselves.

Sample Answer: I am a very hard worker. I can stay focused on a task for hours and I always give my best effort.

What the interviewer is looking for:
• - A positive attitude
• - A desire to learn and improve
• - An ability to communicate effectively,

Question Overview: This question helps you learn about the candidate's experience with the food industry. It also gives you an idea of how long they have worked in the industry, which can help you determine if they are a good fit for your company.

Sample Answer: I worked as a server at a restaurant for three years.

What the interviewer is looking for:
• - Experience in food and beverage industry
• - Length of time in food and beverage industry,

Question Overview: This question is a great way to learn about the candidate's interests and passions. You can learn about their hobbies and interests and see if they would be a good fit for your restaurant.

Sample Answer: I like to read, play video games, and go hiking. I'm also interested in learning more about the restaurant industry.

What the interviewer is looking for:
• - A variety of interests
• - Passion for food
• - Interest in the restaurant industry,

Question Overview: This question gives you a chance to see how flexible the candidate is. It also lets you know if they are willing to work the hours you need them to.

Sample Answer: I'm available after school on Tuesdays and Thursdays.

What the interviewer is looking for:
• - Flexibility in scheduling
• - Interest in working for your company,

Question Overview: This question helps you find out how the candidate would react to a positive situation. It also helps you learn about their social life and their friends.

Sample Answer: My best friend surprised me with a birthday party when I was feeling down. It was really nice to have everyone come together to celebrate.

What the interviewer is looking for:
• - Thoughtful answers
• - A desire to help friends
• - A positive outlook on life,

Question Overview: This is a common question in crew member interviews, and it is important to understand what the candidate considers to be their strengths and weaknesses. Their answer will tell you if they are self-aware and honest, and it will also help you to learn about their work habits.

Sample Answer: I am very good at working with people, but I need to work on my time management skills.

What the interviewer is looking for:
• - Acknowledgement of weaknesses
• - Acknowledgement of strengths
• - Honesty about personal flaws,

Question Overview: This question is designed to see how the candidate would deal with a customer who is upset about a product being out of stock. You can also use this question to see if the person is honest and will admit that the product is not available.

Sample Answer: I would apologize and offer a similar beverage that we do have in stock. If they were still unhappy, I would offer to give them a discount on their meal.

What the interviewer is looking for:
• - Honesty
• - Willingness to apologize for a mistake
• - Willingness to offer a solution,

Question Overview: This question helps you to find out if the candidate is familiar with Google and its products. It also helps you learn about their interests and whether they are likely to be a good fit for your company.

Sample Answer: I use Google's search engine all the time. I also like Google Docs because it makes it easy to share documents with my friends.

What the interviewer is looking for:
• - Knowledge of Google products
• - Interest in technology,

Question Overview: This question is a great way to find out how confident the candidate is in their abilities. You can also learn about their self-awareness and how they view their own skills.

Sample Answer: I'm the best candidate for this position because I have a lot of experience working in restaurants. I know how to handle a busy shift and I'm always willing to learn new things.

What the interviewer is looking for:
• - Confidence in their own abilities
• - Self-awareness
• - A desire to work hard,

Question Overview: This question gives you insight into the candidate's interests and personality. You can also find out if they have any relevant skills that will help them in their job.

Sample Answer: I really enjoyed my business classes. I learned a lot about how businesses operate and how to apply those concepts to my own work.

What the interviewer is looking for:
• - A subject that is relevant to the job
• - An interest in learning new skills
• - A desire to learn more about the industry,

Question Overview: This is a simple question that you can ask at the end of the interview to see if the candidate is interested in working for you. If they are not, they will probably not answer this question.

Sample Answer: I can start tomorrow if you need me to.

What the interviewer is looking for:
• - Interest in starting work soon
• - Willingness to commit to a schedule,