Top Business Systems Analyst Interview Questions with Example Answers [2020]

Prepare for your Business Systems Analyst interview by going through these most asked Business Systems Analyst interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: How do you collect requirements from users?
  • Question Overview: A business systems analyst must be able to collect requirements from users. These answers should show that the candidate can use a variety of techniques to collect the information. The candidate should also be able to explain how they determine the best way to collect the information.

    Sample Answer: I use a variety of techniques to collect requirements from users. I will use interviews, surveys and document analysis. I will also use observation and direct contact with users.

      What the interviewer is looking for:
    • - Knowledge of how to collect requirements
    • - Ability to use different techniques
    • - Can determine the best way to collect requirements

  • Question: What was the most challenging technical problem you've ever faced?
  • Question Overview: This question will help you to determine if the candidate can handle difficult technical problems. The candidate should be able to explain the problem and how they solved it. They should also explain how they overcame the problem. This question will give you a sense of how the candidate thinks about difficult problems.

    Sample Answer: I had to resolve a problem with a client's database. The database was not properly backing up their data. I had to find the cause of the problem and fix it.

      What the interviewer is looking for:
    • - Ability to solve complex technical problems
    • - Can think critically about certain situations
    • - Can handle difficult situations

  • Question: Tell me about a time when you had to convince someone of your point of view.
  • Question Overview: As a business systems analyst, you will have to convince people of your point of view. This question will help you to determine if the candidate is able to communicate their point of view in a clear and concise manner. Your candidate should be able to explain the situation and how they handled it.

    Sample Answer: I had to convince my boss that we should use a different software package for our reporting. I used data analysis to back up my point of view.

      What the interviewer is looking for:
    • - Can communicate effectively with others
    • - Can handle difficult situations
    • - Excellent communication skills

  • Question: Why do you want to join our team as an employee?
  • Question Overview: This question is a great way to find out if the candidate is truly interested in the position. The candidate should be able to explain why they want to work for your company. The answer should also touch on the candidate's goals and career aspirations.

    Sample Answer: I have been interested in working for your company for some time now. I am very impressed with the company's reputation and I would love to be a part of it.

      What the interviewer is looking for:
    • - Demonstrates a desire to work for your company
    • - Shows a strong interest in the position
    • - Demonstrates a passion for the field

  • Question: What are the activities that a BA does throughout a project lifecycle?
  • Question Overview: A business systems analyst is responsible for many different activities throughout the project lifecycle. The candidate should be able to list the activities that they are responsible for. They should also be able to explain how they are responsible for these activities.

    Sample Answer: I am responsible for creating a business requirements document, analyzing the business requirements, creating a functional specification document and creating a test plan.

      What the interviewer is looking for:
    • - Knowledge of the project lifecycle
    • - Ability to explain how they are responsible for certain activities
    • - Can explain how they are responsible for certain activities

  • Question: How do you ensure that the other person understands what you're saying?
  • Question Overview: A business systems analyst must be able to communicate effectively with all levels of the company. This question will help you to determine if the candidate can effectively communicate with other people. The candidate should be able to explain how they ensure that the other person understands what they are saying.

    Sample Answer: I make sure that the other person understands what I am saying by using a lot of examples. I also use a lot of visuals to help them understand my point.

      What the interviewer is looking for:
    • - Excellent communication skills
    • - Can effectively communicate with others
    • - Can explain how they ensure that the other person understands what they are saying

  • Question: What is the most important thing to do when you start a new job?
  • Question Overview: Your candidate should be able to tell you what they do when they start a new job. This question will help you to determine if the candidate is organized and detail-oriented. The candidate should be able to explain the steps they take to get up to speed with the company and their job.

    Sample Answer: I like to meet with my manager and my co-workers to get a better understanding of the company. I also like to review the company's policies and procedures.

      What the interviewer is looking for:
    • - Organized and detail-oriented
    • - Can start a new job quickly
    • - Can learn new tasks quickly

  • Question: How will you know when business requirements are done?
  • Question Overview: A business systems analyst is responsible for creating business requirements for a company. Your candidate should be able to explain how they will know when the requirements are complete. They should also be able to explain how they will know if the requirements are accurate. This question will help you to determine if the candidate has a good understanding of the business requirements process.

    Sample Answer: I will know when the requirements are done by the client's acceptance of them. I will also know when they are done by my own satisfaction with them.

      What the interviewer is looking for:
    • - Ability to create and manage business requirements
    • - Understands how to complete business requirements
    • - Can effectively manage business requirements

  • Question: What was the biggest problem you faced at your last job?
  • Question Overview: Your candidate needs to be able to explain a difficult situation that they faced at their last job. This is a good opportunity to see how they handled a stressful situation. The candidate should be able to explain the problem and how they resolved it. The candidate should also explain how they handled the situation in a professional manner.

    Sample Answer: I had to deal with a difficult client who was unhappy with the results of our analysis. I was able to resolve the issue by explaining my findings in detail.

      What the interviewer is looking for:
    • - Ability to handle stressful situations
    • - Excellent communication skills
    • - Can work under pressure

  • Question: What do you know about Google Analytics?
  • Question Overview: Google Analytics is a free web analytics service offered by Google that generates detailed statistics about a website's traffic and traffic sources. It is a widely used tool for webmasters and business analysts. This question will help you to determine if the candidate has a basic understanding of web analytics.

    Sample Answer: Google Analytics is a free service that allows you to track the number of visitors to your website. It also allows you to see where your visitors are coming from.

      What the interviewer is looking for:
    • - Basic knowledge of Google Analytics
    • - Familiar with web analytics
    • - Can use Google Analytics to analyze website traffic