Top Assistant Store Manager Interview Questions with Example Answers [2020]

Prepare for your Assistant Store Manager interview by going through these most asked Assistant Store Manager interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: How do you manage stress?
  • Question Overview: An assistant store manager is a high-stress position that can involve long hours and multiple sudden dilemmas. A candidate should be healthy and strong enough to safely endure this. He or she should also know how to delegate tasks to avoid taking on unnecessary stress and adequately attend to his or her own self-care, like taking breaks, to prevent bad decision-making and burnout.

    Sample Answer: I'm in excellent health because I know how to take care of myself while taking care of my responsibilities. I thrive in active environments, viewing problems as challenges.

      What the interviewer is looking for:
    • - Healthy and strong physical constitution
    • - Mental and emotional patience
    • - endurance and flexibility
    • - Reasonable and appropriate boundarie

  • Question: How do you handle pressure?
  • Question Overview: An assistant store manager must be able to handle pressure well. He or she should be able to remain calm and focused under pressure and not make rash decisions.

    Sample Answer: I've been in stressful situations before and I know how to remain calm and focused. I've also learned that it's important to delegate tasks to others when the pressure is on.

      What the interviewer is looking for:
    • - Calmness under pressure
    • - Ability to remain focused and make rational decisions
    • - Ability to delegate tasks to others

  • Question: If you had a specialist who was under performing how would you address the situation?
  • Question Overview: An assistant store manager must be able to effectively manage all types of employees, from specialists to generalists. This question tests the candidate's ability to handle a situation with a specialist who is underperforming. The candidate should be able to assess the situation, determine the cause and implement a solution.

    Sample Answer: I'd first try to determine the cause of the underperformance and then address it. If it was a lack of training, I'd provide it. If it was a lack of motivation, I'd find out why and address that too.

      What the interviewer is looking for:
    • - Ability to assess the situation
    • - Ability to determine the cause
    • - Ability to implement a solution

  • Question: How would you deal with gossip or drama in the workplace?
  • Question Overview: An assistant store manager must be able to effectively manage a team of employees. He or she must be able to identify and address problems, like drama or gossip, and prevent them from spreading.

    Sample Answer: I'd talk with the employees involved and find out what's going on. If it's just a misunderstanding, I'd try to clear it up. If it's something more serious, I'd talk with the employees involved and find out what's going on. If it's just a misunderstanding, I'd try to clear it up. If it's something more serious, I'd talk with the employees involved and find out what's going on. If it's just a misunderstanding, I'd try to clear it up. If it's something more serious, I'd talk with the employees involved and find out what's going on. If it's just a misunderstanding, I'd try to clear it up. If it's something more serious, I'd talk with the employees involved and find out what's going on.

      What the interviewer is looking for:
    • - Ability to identify and address problems
    • - Ability to prevent problems from spreading
    • - Ability to maintain a professional and respectful workplace

  • Question: How long have you worked in the retail industry?
  • Question Overview: The retail industry is a fast-paced, ever-changing environment. A candidate should have at least a few years of experience in the industry to demonstrate an ability to adapt to change.

    Sample Answer: I've worked in retail for five years, and I've seen many changes in that time. For example, I've seen the rise of online shopping and the decline of brick-and-mortar stores.

      What the interviewer is looking for:
    • - Length of time in the industry
    • - Specific examples of adapting to change

  • Question: Tell me about your self.
  • Question Overview: An assistant store manager is a people person, and this question tests the candidate's ability to communicate effectively about his or herself. The candidate should be able to clearly and concisely explain his or her strengths, weaknesses, goals and personality.

    Sample Answer: I'm a hard worker who's always willing to learn new things. I'm also very friendly and outgoing.

      What the interviewer is looking for:
    • - Self-awareness
    • - Self-confidence
    • - Willingness to be honest about strengths and weaknesses

  • Question: What do you expect from us?
  • Question Overview: An assistant store manager is a high-level employee who should expect to be treated as such. He or she should expect to be paid well, with a fair and transparent pay scale and benefits package. The candidate should expect to be treated with respect and dignity, with a clear understanding of his or her role and responsibilities.

    Sample Answer: I expect to be treated with respect and dignity, with a clear understanding of my role and responsibilities.

      What the interviewer is looking for:
    • - Respect for the employer
    • - Fair and transparent pay scale
    • - Benefits package
    • - Clear understanding of role and responsibilities

  • Question: Tell me about a time where you learned something new.
  • Question Overview: A candidate should be a lifelong learner, always seeking to improve his or her skills and knowledge. A candidate should be able to identify a time when he or she learned something new and explain how it happened.

    Sample Answer: I've always been interested in learning new things, so I've taken classes in everything from basic computer skills to advanced business management.

      What the interviewer is looking for:
    • - Self-awareness of a need for improvement
    • - Willingness to seek out new knowledge and skills
    • - Ability to identify a time when he or she learned something new

  • Question: Why did you leave your last company?
  • Question Overview: An assistant store manager should have a solid track record of employment, ideally with a growing company. A candidate should have left his or her last job for a good reason, like a promotion or a better opportunity. A candidate should not have left due to poor performance or conflict with management.

    Sample Answer: I left my last job because I was promoted to assistant store manager.

      What the interviewer is looking for:
    • - Positive track record of employment
    • - Solid reasons for leaving previous jobs
    • - No history of poor performance or conflict with management

  • Question: What can you offer to the company?
  • Question Overview: A candidate should be able to demonstrate his or her value to the company. This can be done by highlighting past achievements, like exceeding sales goals, or by describing how the candidate's skills and experience will benefit the company.

    Sample Answer: I've been a top salesperson for every employer I've worked for, and I've been recognized as a top performer in my industry. I've also been a manager for three years, and I've consistently received positive reviews.

      What the interviewer is looking for:
    • - Accomplishments and results
    • - Skills and experience that benefit the company