Flight Attendant Resume: 2019 Guide with Hostess Resume Samples
Flight Attendant Resumes are simple. In a line, you break your skills in ten easy steps.
Well if sky is the limit, you've probably tried your luck at flying. And you're one step away.
Well if you're that close, let's ensure it. Let the industry professionals help guide you through your resume.
You may also check out the following template made on Hiration's online resume builder, along with the guide which should help you write it. For an expert experience, however, you are always welcome to use our Hiration's online resume builder, now with two new templates.
Who needs a flight attendant resume?
A cabin crew are responsible for a good flight experience. This comprises the comfort, safety and welfare of all national and international passengers.
Making cabin crew resumes are almost as simple as making any other in as many steps. So, if resume is the one thing stopping you from
There are two recruits who checks your flight attendant resume.
Specialist recruitment agencies advertise roles on behalf of major commercial and budget airlines from across the globe. Providers of training courses often have close links to recruitment agencies and airlines, which can be helpful.
Why do you need a flight attendant resume?
As per the Bureau of Labor Statistics' Occupational Outlook Handbook, in May 2012, the median annual wage for flight attendants was $37,240.
However, about 84,800 jobs were held by flight attendants in 2012. In fact, hiring of flight attendants is calculated to decline 7 percent from 2012 to 2022. Despite modest growth in air travel, continued economic difficulties and union contracts may prevent airlines from hiring new flight attendants.
Flight attendants receive an allowance for meals and accommodations while working away from home. Although they are required to purchase an initial set of uniforms and luggage, the airlines usually pay for replacements and upkeep. Flight attendants are usually qualified for concessions on airfare by their airline. Flight attendants generally receive health and retirement benefits and some airlines offer incentive pay for working holidays, nights, and weekends.
In a month, flight attendants typically fly somewhere between 75 to 90 hours and roughly another 50 hours on the ground, waiting for planes to arrive, writing reports and preparing flights. They also spend 2 to 3 nights away from home per week on an average. Most work variable schedules. About a quarter of all flight attendants work part time.
Economic difficulties and other issues have caused many flight attendants to be furloughed. Union contracts generally stipulate that furloughed flight attendants must be rehired before new employees are found. It will remain a tight competition for jobs as there are more applicants as compared to the job openings. For the availability of entry-level positions, candidates with a college degree will be most preferred. More job openings will be there in regional airlines or airlines with low fares.
Most current job opportunities will come from the need to replace attendants who leave the workforce. Over the next decade, a number of flight attendants are expected to retire. However, if airlines decide to reduce their workforce or rehire furloughed attendants, the number of job openings for entry-level candidates may be reduced.
So, to get that target flight attendant resume, you must ensure that your resume shows the exact professionalism they expect. Get your resume reviewed by the current recruiters.
Most job description contain
Be present at pre-flight meetings on details of the flight.
Make sure that enough supplies of emergency apparatus and refreshments are on board.
Help in cleaning the cabins during fights.
Show how to use emergency and safety equipment.
Insure all the commuters have fastened their seat belts and make sure that additional safety necessities are fulfilled too.
Serve and sell snacks, meals and beverages.
Take care of commuter's requirements and especially of those with special needs.
Reassure the commuters during flight, like when the airplane strikes turbulence.
Your master resume is used for general purposes such as creating your LinkedIn profile and posting to large job boards.
You create a target resume that includes only things that are relevant to the specific job you are aiming at, when you apply to a specific job opportunity, based on your master resume.
Emphasize on Customer Service Skills
The job of a flight attendant is closely related to that of a customer service job. It is of utmost importance that you include your customer service skills in your flight attendant resume as most airlines seek professionals who know how to handle the commuters and emergency situations that can come in a flight.
If you are a person with no experience at all in airlines, then focus on highlighting your customer service history and skills in your resume. You can build up a bridge in your resume by relating and explaining how you can use your sales associate or server skills to serve the commuters in the plane and give the airlines happy and satisfied commuters.
Make sure to provide the commuters with a satisfactory flight service by attending passengers in distress, answering the questions of the passengers, serving beverages and food, or providing special assistance.
On commuters satisfaction survey, quality customer service in terms of beverages and food has consistently scored over 90%.
Consider Company Culture and Values
During interviews, airline hiring managers will usually ask, “Why our airline?” Each airline has a unique brand and culture, and they want to hire people who will best represent this image to passengers. As you draft your resume, research the company that is hiring, and try to customize your application towards what the airline is looking for.`
Get Particular About Your Ability
Adhering to company regulations and safety procedures is very important for a cabin crew member. Different airlines have varying policies and training, so one needs to have valid certificate of proven ability from the Federal Aviation Administration (FAA).
To write your profile name, make sure that your
Recruiters will examine a candidate’s work history to determine if the kind of jobs they’ve held relate to the on-board tasks a Flight Attendant performs. If you have customer service experience, highlight your skills to distinguish yourself from the pack. If you worked as a bartender for example, the hiring team will assume that you will be great at mixing drinks and making small talk with passengers.
To become a flight attend you need a high school diploma which is the minimum level of qualification needed. However, most of the airlines prefer applicant with a graduation degree in some course.
The degrees that are considered the most relevant to this profile are of business, public relations, tourism, communications or social science. A course and fluency in speaking a foreign language is needed for those applicants who want to work on an international flight. A few flight attendants attend special academies which specialize in trainings of flight attendants.
Prior to their first job as a flight attendant, applicants need to have at least 1 year of experience in jobs pertaining to service.
This job can be positions related to customer service like in resorts, hotels or restaurants. You can also do a job in sales or other profiles that maintain a close connection with the public in order to acquire the skills required to be a rewarding flight attendant.
After you've managed to get the attention of the recruiter, bring your professional knowledge to work. Here you need to write a perfect work experience section that will convince the recruiter to hire you.
Remember, writing common job responsibilities and duties wont get you the job you want. This will only make it another poorly written resume and will negatively impact your chances of getting an interview.
Working as a team is important as a flight attendant, so make sure you demonstrate this in your resume. You can list it as a skill, but a more effective way to showcase this trait is to describe it in the work experience section. Point out how you achieved success and met goals by working with others and how your individual skills assisted in the task. Would you like more help in writing your resume? Our resume builder provides step-by-step guidance, which can result in a winning document.
All the flight attendants need to be FAA certified. The flight attendants have to complete the initial training program & clear a proficiency test in order to get the certification. There are different types certification trainings for each type of airplane, so the flight attendants need to take training in the certification course which is related to their specific flight.
Also, if you wish to change your airplane type to some different kind of airplane the first you need to complete the certification training pertaining to that specific airplane.
The trained flight attendants are recruited for call, also called as reserve status. The role of the flight attendants on reserve status is to report to on short notice in order to work in place of absent crew members or to provide as staff to extra flights.
The time period to stay in reserve status can vary anywhere form 1 year to several years. After staying in the reserve status for a few years, flight attendants acquire the seniority level where they can get on monthly assignments. These assignments are given based on the seniority level of the flight attendant and the most important routes are given to the most senior attendants.
Career progress is based on seniority. The most control over schedules and route assignments is of senior flight attendants and so most of the times they can choose how much time they want to spend away from home. The job of senior flight attendants on international flights is often to supervise the work of other flight attendants.
When the senior flight attendants are promoted to a management position, they are then responsible for scheduling, instructing and recruiting.
Flight attendants generally work in the organizing, persuading and helping interest areas. The organizing interest area focuses on processes and information to maintain things in a systematic way. The persuading interest area targets other people to influence, motivate and sell their products and services to them.
Whereas the helping interest area focuses on counseling, serving, assisting and teaching people. You can opt for a career test in order to see in which of the three interest areas do you fit best.
In addition to this, a flight attendant must possess the following traits:
Attention: To make sure the travel experience is pleasant for the commuters, the flight attendants should be pay attention towards their needs. They should also aware about all the safety and security risks.
Conversational Skills: It is mandatory for flight attendants to be able to interact easily, listen intently and speak clearly with the commuters and the crew members.
Customer-service Skills: In order to be able to cope with stressful situations and meet the needs of the commuters, a flight attendant should have resourcefulness, finesse and self-composure.
Decision-making Skills: Flight attendants should have the ability to act calmly in times of emergency.
Physical Strength: Flight attendants duty may require them to stand or walk for a long period of time along with lifting baggage. Their vision needs to be at least 20/40 as often times they have to conform to requirements regarding height and weight. Flight attendants need to look professional and that's why there should be no visible body piercings, tattoos or unprofessional hairstyles or makeup.
Are you mentally and physically capable of doing the job? Since you are required to pass a medical test to prove your fitness, it’s a good idea to list some type of activity or sport under the ‘Interests’ category of your resume.
When writing your achievements in your resume, make sure to quantify them and to start each point with power verb. Starting with a power verb and quantifying your achievements will prevent the recruiter to skip right past your application. Power verbs like prepared, neatened, organized, recruited, certified and oversaw can be used to describe how effectively you do your job. To make them more effective, include numbers and figures wherever possible in your resume. Focus on your skills that saved money, met goals, solved problems and helped in implementing processes. You can see how to do these things in the samples given below.
Including survey responses or commendations from fellow crew members and customers is very effective, as it adds credibility to your skills as an attendant.
First aid, CPR, AED, and any other emergency health response training are pertinent if you have them and can also be included in the “Additional Skills” section.
In-depth knowledge of Federal Aviation Regulations
CPR & First Aid Certified
Hospitality: Ensuring passengers have a comfortable flight
Conflict Resolution: Settle disputes and complaints in a polite manner
Time Management: Adhere to the flight itinerary
Fluency in a foreign language
One way to make an out standing resume is to start off your resume summary with a powerful professional statement. This will grab recruiter's attention and will force him to read your resume further. Also, make sure you include all the key words written in the job description.
This will demonstrate that you pay attention to details and will give another reason to the recruiter to hire you. Ensure all the information written in your resume is relevant to the job profile you are applying for along with all the contact details provided at the top.
If you've got relevant and enough experience of being a flight attendant then the reverse-chronological resume format is a great fit for you. This resume format will highlight your experience, work history and duties in your resume.
As the name suggests, you will first write your current or most recent job profile first and then your second most recent job profile and so on. It is the most used format and recruiters usually scan the resume in this pattern only. Even the ATS is set to scan your resume in this pattern.
To help you with your resume, we've given all the details like which formats and fonts to use along with other guidelines. We will also guide you through how to put your relevant job experience in your resume.
If you are new-bee to the world of flight attendants then you will first list your previous job profiles in reverse-chronological order. Write your skills and achievements along with your responsibilities and duties as well.
Pen down all our information in one-line bullet points and with proper spacing.
Bucket your duties and responsibilities like communication skills, organizational skills, persuasion skills, etc. Also, remember to include the skills given in the job description into your resume.
If you have no work experience at all, then replace the professional experience section with the work experience section, followed by other sections like extra curricular activities, languages, etc.
The final step of making your resume is to download it in a PDF format. By doing so you can see how the final layout of your resume will look like.
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