1. Which web based applications are you proficient in?
Overview
Customer service representatives are often required to use web-based applications to access customer information, submit requests and track orders. This question will let you know if a candidate has the technical skills to perform these tasks.
Overview
Customer service representatives are often required to use web-based applications to access customer information, submit requests and track orders. This question will let you know if a candidate has the technical skills to perform these tasks.
Interview Expectations
Technical skills
Computer literacy
Familiarity with softw
Sample Answer
I’m proficient in the following web-based applications: