Free Enterprise Support Analyst Resume Sample [2022]

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    Prodigious, meticulous and result-oriented Finance specialist with ~4 years of experience as an Analyst and IT professional. Possesses a proven track record in automation and devising customer-centric, IT-based solutions. Proficient in administering third party applications and supporting systems and key users. Skilled in rapidly adapting to new technologies and adept in monitoring financial data, conducting root cause analysis and reporting to facilitate executive-level decision making.
    • Platforms: Windows XP/Vista/7/10, Windows 2008/2012 Server, Linux Fedora/Ubuntu, AS400, Android, iOS, Blackberry
    • Tools: Routing, Troubleshooting (including Cisco), Linux Shell Scripting, Perl, PowerShell, Cisco Packet Tracer, Portfolio Plus, Sophos, Sitefinity, File Nexus, IIS, Apache, Wallix, MySQL, Acronis, Dameware Remote Support, Hyper-V, USMT, WDS
    • Hardware: Desktop/Laptop (HP, Dell, Lenovo, Microsoft), Cisco Routers and Switches, IP Phones (Cisco 794X series), Cisco ATA 187, Polycom Video Conference and Collaboration Server
    PROFESSIONAL EXPERIENCE
      • Scope: SQL, Cognos, Cyberquery, ODBC, VBA, MS Excel, MSSQL
      • Monitoring massive amounts of financial information while ensuring uniform data across multiple systems
      • Preparing daily/weekly/quarterly financial reports; designed 10 and revamped 40+ reports for C-level executives
      • Supporting 50+ stakeholders; fixing 2-3 data issues/month by executing queries and comparing monthly data with baseline
        • Scope: SQL, Cognos, Cyberquery, ODBC, VBA, MS Excel, MSSQL
        • Monitoring massive amounts of financial information while ensuring uniform data across multiple systems
        • Preparing daily/weekly/quarterly financial reports; designed 10 and revamped 40+ reports for C-level executives
        EDUCATION
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