Free Multilinguist and Regional Expert Resume Sample [2022]
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- Calclay, Toronto, OH, USA
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Experienced, value-driven & result-oriented multilingual Language Specialist & Regional Expert (South Asia) armed with an in-depth understanding of 10+ languages and a successful track record of deploying the same to spearhead Processes & QA for Community Operations in a multi-cultural environment. Highly skilled in interpreting & translating 50+ forms of content spanning academic research, scholarly articles, corporate communication, legal/official documents, etc. from English to Persian, Pashto, Urdu, Dari & vice-versa. Proficient in championing audits and conceptualizing measures to initiate Process Optimization & Quality Control for delivering compelling value to business partners, clients and all key stakeholders.
- Knowledge Transfer & Process Optimization
- Issue Resolution & Policy Formulation
- Geo-political & Socio-cultural Awareness
- Subject Matter Expertise
- Audits & Quality Assurance
- Legal/Official Documentation
- Interpretation & Translation
- Community Operations & Insights
- Proofreading & Terminology
- Rendering interpretation & translation services to boost the quality of communication between business partners & clients
- Interfacing with clients from diverse economic backgrounds & gaining an understanding of different communities to deliver engaging content
- Interpreting & translating corporate data, medical prescriptions, legal/property documents, etc. & ensuring comprehension of correct concepts in accordance with the source & target languages
- Possessing the ability to write book reviews in Persian, Dari & Urdu & armed with a profound knowledge of Urdu Literature, Rhetoric and Prosody
ACADEMIC RESEARCH & FREELANCING EXPERIENCE
- Studied the language, literature, culture & socio-political conditions of Persian, Dari & Pashto speaking regions in Iran
- Thrived as a freelancer for agencies & companies as an English-Persian & Dari Translator/Interpreter for 3 years
PROFESSIONAL EXPERIENCE
Community Operations & Issue Resolution
- Championing community operations based on languages by serving Facebook as a Community Operation Language Expert
- Effectively diagnosing and resolving issues of Facebook users & ensuring safety for the community on the platform
- Independently processing all resolutions of the Afghan market by being the only member to be proficient in all 6 languages
- Deploying expertise in Persian, Dari & Pashto to successfully serve the South Asia Market
Audits & Subject Matter Expertise
- Rendering assistance to the team as a Subject Matter Expert for gaining a profound understanding of the entire process
- Spearheading daily audits of 50 Representatives in the Afghan market as the senior-most member of the team
- Coordinating with the Afghan team & conducting ~500 audits daily for judging quality & performance of tickets
Knowledge Transfer & Process Optimization
- Initiating measures to bridge the knowledge gap of Representatives w.r.t socio-political & cultural conditions of the region
- Overcoming market-based challenges by utilizing on-ground experience of visiting Iran for 6 months
- Exclusively resolving the issue of comprehending diverse regional dialects of the language
- Achieving a reduction in cost/time by supervising representatives & resolving content issues & violations
- Additionally facilitating knowledge transfer of language, dialect & region to enhance quality of deliverables
Key Achievements
- Conceptualized, researched & initiated a list of slur words to prevent instances of cyber-bullying & personal attacks
- Independently formulated the Name Policy of the Afghan market & incorporated feedback from various stakeholders
- Facilitated accurate knowledge for all team members to correctly handle the names of people spanning the Afghan region
- Successfully identified several terrorist groups & hate organizations which were not in the DTO list
- Achieved 8 EEs for being the Best Performer and delivering exceptional performance on all parameters
- Appreciated by FTEs for achieving extraordinary results in conducting audits
EDUCATION
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- Translation Workshop | Microsoft Research (Machine Translation Group) USA | Jul ‘12
- National Inter-University Debate Competition | ‘12
- National Level Language Test-URDU (Graduate Level) | The National Testing Service | ‘10
- Annual Training Camp 42 - NCC | Dec ‘09
- District Level Debate Competition | 2nd Prize | ‘07
- World Aids Day - District Level Debate Competition | 1st Prize | ‘06
- Junior Research Fellowship - Excellence in Persian Language & Literature | University Grants Commission | Dec ‘12
- National Eligibility Test (JRF) - Lectureship in Persian language |
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Our resume experts have created this Multilinguist and Regional Expert resume
sample after extensive research in their respective domain. You
can use the above Multilinguist and Regional Expert resume example to directly
create your resume!
