Top Sales Representative Interview Questions with Example Answers [2022]

Prepare for your Sales Representative interview by going through these most asked Sales Representative interview questions. Additionally, get access to sample answers and interviewer's expectations.

Interview Practice

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  • Question: What questions would you ask to understand a client’s needs?
  • Question Overview: An ideal candidate will know how to ask the right questions to understand a client’s needs. The right questions will help the candidate to make a sale. Look for candidates who will ask questions about the client’s needs, their business, their competitors and their goals.

    Sample Answer: I would ask questions about the client’s needs, their business, their competitors and their goals. I would also ask them if they have any problems with their current products or services.

      What the interviewer is looking for:
    • - Ability to ask the right questions
    • - Confidence in their sales approach
    • - Great sales technique developed from previous jobs

  • Question: What do you know about our marketing strategies?
  • Question Overview: An ideal candidate should know about your company's marketing strategies. If you are looking for a sales representative, the ideal candidate should know about your company's marketing strategies. Candidates should be able to talk about your company's marketing strategies and how they will help you sell more products.

    Sample Answer: I know that you are currently using a mix of online and offline marketing strategies. I am confident that I can increase sales by using these strategies.

      What the interviewer is looking for:
    • - Knowledge of your company's marketing strategies
    • - Confidence in their ability to sell
    • - Ability to connect with people

  • Question: Why are you looking to change jobs?
  • Question Overview: An ideal candidate should have a reason for looking to change jobs. The reason for looking to change jobs should be related to the position you are hiring for. For example, if you are hiring a sales representative, the candidate should be looking to change jobs because they want to increase their sales and earn more money.

    Sample Answer: I am looking to change jobs because I want to increase my sales and earn more money.

      What the interviewer is looking for:
    • - Desire to increase their sales and earn more money
    • - Desire to work in a new environment
    • - Desire to work for a new company

  • Question: When can you join us?
  • Question Overview: An ideal candidate should be available to start work as soon as possible. Look for candidates who are available to start work immediately. If the candidate is not available to start work immediately, ask them when they will be available.

    Sample Answer: I am available to start work immediately.

      What the interviewer is looking for:
    • - Availability to start work immediately
    • - Confidence in their availability

  • Question: What is your biggest weakness?
  • Question Overview: An ideal candidate should have a weakness that is not related to the job. For example, if you are hiring a sales representative, the ideal candidate should have a weakness in their personal life, such as spending too much time on social media. The candidate's weakness should not be related to the job.

    Sample Answer: I spend too much time on social media.

      What the interviewer is looking for:
    • - A weakness that is not related to the job
    • - A weakness that does not affect their performance
    • - A weakness that does not affect their ability to sell

  • Question: Where are you from originally?
  • Question Overview: An ideal candidate should be able to provide you with a specific answer to this question. If you are hiring someone from out of state, you might want to know if they are willing to relocate. If you are hiring someone from out of the country, you might want to know if they have any visa issues.

    Sample Answer: I am originally from New York. I am willing to relocate.

      What the interviewer is looking for:
    • - Willingness to relocate
    • - Visa issues

  • Question: What salary are you looking for?
  • Question Overview: An ideal candidate should have a specific salary in mind. Sales representatives should have a salary range in mind, as well as a specific salary. An ideal candidate should be able to provide you with a salary range and a specific salary amount.

    Sample Answer: I am looking for a salary of $50,000 to $60,000 per year.

      What the interviewer is looking for:
    • - Confidence in their salary range
    • - Confidence in their specific salary amount

  • Question: Tell me about a time when you were in trouble, how did you handle it?
  • Question Overview: An ideal candidate should be able to handle problems and overcome them. Look for candidates who have experience with handling problems in their previous jobs. Candidates should be able to provide you with examples of how they handled a problem in their previous job.

    Sample Answer: In my previous position as a sales representative, I was in trouble when I lost a client. I handled the situation by identifying the problem and finding a solution.

      What the interviewer is looking for:
    • - Ability to overcome problems
    • - Confidence in their skills
    • - Ability to stay focused

  • Question: How do you deal with rejection?
  • Question Overview: An ideal candidate should be able to handle rejection well. A sales representative needs to be able to handle rejection and move on to the next sale. If a candidate cannot handle rejection, they will not be successful in sales. Look for candidates who can explain how they deal with rejection and how they move on from it.

    Sample Answer: I have been rejected many times in my previous jobs. I have learned how to deal with rejection and move on. I am confident that I can make a sale and close the deal.

      What the interviewer is looking for:
    • - Ability to move on from rejection
    • - Confidence in their ability to make sales
    • - Ability to handle rejection

  • Question: How do you close a sale?
  • Question Overview: An ideal candidate will have a proven record of success in closing sales. The candidate should be able to provide you with examples of how they closed sales in their previous jobs.

    Sample Answer: I close sales by following the steps to make a sale. I ask probing questions, make recommendations and close the deal.

      What the interviewer is looking for:
    • - Proven record of success in closing sales
    • - Ability to provide examples of closing sales
    • - Ability to follow the steps to make a sale

  • Question: Tell me about a time when you had to make a difficult decision.
  • Question Overview: An ideal candidate will have the ability to make difficult decisions. In a sales position, you will need to make difficult decisions on a regular basis. An ideal candidate will have the ability to make these decisions quickly and efficiently.

    Sample Answer: I once had to decide whether or not to fire an employee who was not performing well. I decided to fire the employee and it was the right decision for my company.

      What the interviewer is looking for:
    • - Ability to make difficult decisions
    • - Ability to make decisions quickly
    • - Confidence in their decision-making skills

  • Question: Have you worked in a call center before?
  • Question Overview: A call center is a place where sales representatives make calls to potential customers. If your company needs a sales representative who has experience working in a call center, look for candidates who have experience working in a call center.

    Sample Answer: I have worked in a call center before. I have made many sales calls to potential customers and have had great success.

      What the interviewer is looking for:
    • - Experience working in a call center
    • - Proven record of success in a call center

  • Question: How do you work best?
  • Question Overview: An ideal candidate should be able to work independently and in a team environment. If your company requires your employees to work independently, the ideal candidate should have experience working independently. If your company requires your employees to work in teams, the ideal candidate should have experience working in teams.

    Sample Answer: I work best when I am working independently. I am able to focus on my goals and complete them with little distraction. I also enjoy working in a team environment. I am able to learn from others and contribute to the team's overall success.

      What the interviewer is looking for:
    • - Ability to work independently
    • - Ability to work in a team environment

  • Question: Why are you looking for a job when you have currently employed with your company for so long?
  • Question Overview: An ideal candidate will have a good reason for leaving their current job. They will be able to explain why they are looking for a new job. They will also be able to explain why they are looking for a new job with your company.

    Sample Answer: I am looking for a new job because I want to work in a different department. I am looking for a new job with your company because I want to work in sales.

      What the interviewer is looking for:
    • - Good reason for leaving their current job
    • - Good reason for looking for a new job with your company
    • - Confidence in their skills

  • Question: How would you describe a time when you failed?
  • Question Overview: An ideal candidate should have a great attitude and should be able to talk about their failures in a positive way. A sales representative who has failed in the past will have a better understanding of how to succeed in the future. Look for candidates who can talk about their failures, what they learned from the failure and how they overcame the failure.

    Sample Answer: I once failed at a sales presentation when I was trying to make a sale. I learned that I needed to be more prepared for my sales presentations.

      What the interviewer is looking for:
    • - Ability to learn from their mistakes
    • - Confidence in their skills
    • - Great attitude

  • Question: What is your plan for the next 30 and 90 days?
  • Question Overview: An ideal candidate should have a plan for the next 30 and 90 days. The plan should include specific goals that they want to achieve. The candidate should also have a plan for how they will achieve their goals.

    Sample Answer: I have a plan for the next 30 and 90 days. I will reach out to new customers, make more calls and dedicate my time to increasing sales.

      What the interviewer is looking for:
    • - Specific goals for the next 30 and 90 days
    • - Plan to achieve their goals
    • - Confidence in their plan

  • Question: Why did you leave your last company?
  • Question Overview: An ideal candidate should have a good reason for leaving their previous job. If the candidate left their last job because they were fired, they should not be considered for the position. If the candidate left their last job because they were unhappy with the company, they should not be considered for the position. If the candidate left their last job because they were unhappy with their boss, they should not be considered for the position.

    Sample Answer: I left my last company because I was unhappy with my boss.

      What the interviewer is looking for:
    • - Good reason for leaving previous job
    • - No negative reasons for leaving previous job

  • Question: What makes you the best candidate for this position?
  • Question Overview: An ideal candidate should be able to tell you why they are the best candidate for the position. They should be able to tell you what makes them different from other candidates and why they are the best fit for the job.

    Sample Answer: I am the best candidate for this position because I have the skills and experience that your company needs. I have a proven record of success in sales and I am confident in my ability to make sales.

      What the interviewer is looking for:
    • - Confidence in their skills
    • - Ability to sell themselves
    • - Ability to sell their skills

  • Question: What do you want to be doing in 5 years?
  • Question Overview: An ideal candidate will have a clear vision of where they want to be in the next five years. Look for candidates who will talk about their goals and how they plan to achieve them.

    Sample Answer: I want to be a sales manager in 5 years. I plan to achieve this goal by working hard, taking on new challenges and continuing to learn.

      What the interviewer is looking for:
    • - Clear vision of where they want to be in 5 years
    • - Confidence in their ability to achieve their goals

  • Question: What do you know about Kiehl’s?
  • Question Overview: An ideal candidate should have a basic understanding of your company. If you sell cars, the ideal candidate should know about cars. If you sell computers, the ideal candidate should know about computers. If you sell cosmetics, the ideal candidate should know about cosmetics.

    Sample Answer: I know that Kiehl’s is a cosmetics company. I know that you have been in business for over 100 years and that you have a wide variety of products.

      What the interviewer is looking for:
    • - Basic knowledge of the company
    • - Ability to learn about the company quickly