Top Sales Consultant Interview Questions with Example Answers [2022]

Prepare for your Sales Consultant interview by going through these most asked Sales Consultant interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: What are your motivations?
  • Question Overview: This question is designed to help you understand the applicant's drive and ambition. You want to hire someone who has a strong desire to succeed. They should have a clear understanding of how much they want to earn and how they plan to get there.

    Sample Answer: I want to earn as much as I can and have the freedom to travel and spend time with my family. I'm motivated by the challenge of landing new clients and earning repeat sales.

      What the interviewer is looking for:
    • - A strong desire to succeed
    • - A clear understanding of how much they want to earn
    • - A focus on earning a high salary

  • Question: What is your expected salary?
  • Question Overview: The answer to this question is a bit tricky. You don't want to come across as someone who is only interested in money. However, you do want to hire someone who is going to be motivated by the salary and commission structure. You want to find someone who will be driven to make a lot of sales and earn a high income.

    Sample Answer: I'm looking for a salary that will allow me to earn a lot of money in commissions. I know that your company offers a great commission structure and I'm confident I can be successful in this role.

      What the interviewer is looking for:
    • - A reasonable expectation
    • - Evidence of a high salary
    • - A focus on earning a lot of money

  • Question: What would you do if you saw a coworker stealing?
  • Question Overview: This is a question that will give you an idea of how the candidate will handle ethical dilemmas in the workplace. You want to hire someone who will stand up for what's right and not tolerate unethical behavior. At the same time, you want to hire someone who will be able to work well with others and not cause issues in the office.

    Sample Answer: I would confront the person and ask them to stop. If they continued, I would report them to management.

      What the interviewer is looking for:
    • - An ability to stand up for what's right
    • - A willingness to work with others
    • - A focus on teamwork

  • Question: How would you verify the authenticity of a pair of Ray Bans?
  • Question Overview: This is a question that will help you understand how well the candidate can think on their feet. You want to hire someone who can think critically and solve problems. In addition, you want to hire someone who can think about the future and how they would handle a situation if it were to happen again.

    Sample Answer: I would first look at the price tag and compare it to the original price. Next, I would look at the quality of the product and compare it to other Ray Bans I've seen. Finally, I would check for any defects or inconsistencies in the product.

      What the interviewer is looking for:
    • - A logical explanation of how to verify authenticity
    • - An ability to think critically
    • - An understanding of what to do if the situation were to happen again

  • Question: What can you offer to us?
  • Question Overview: This is a question that helps you to see how well the applicant understands your company's needs. You want to hire someone who can offer a lot of value to your company and show how they will be a great asset.

    Sample Answer: I can offer you a lot of value by helping you to build your brand and increase repeat sales. I will do this by offering relevant products and services, as well as by building trust with your customers.

      What the interviewer is looking for:
    • - A clear understanding of the company's needs
    • - A detailed explanation of how they will fulfill those needs
    • - A plan for long-term success

  • Question: What would you do if someone came into the store and started looking suspicious?
  • Question Overview: The best answer to this question is someone who can remain calm and collected in a stressful situation. You want to hire someone who will be able to keep their cool and not make any rash decisions. They should be able to assess the situation and determine whether the customer is a threat. If they are, then they should know how to handle the situation in a way that doesn't put anyone in harm's way.

    Sample Answer: I would ask for identification and verify that they are not a threat. If they are, I would call the police and let them handle the situation.

      What the interviewer is looking for:
    • - A calm demeanor
    • - The ability to assess a situation
    • - The ability to handle a potentially dangerous situation

  • Question: Why do you want to work for us?
  • Question Overview: This is a question that can help you understand the applicant's interest in your company. It's important to find out what they like about your company and what they think makes it a great place to work. You want to hire someone who is genuinely interested in your company and the role you're hiring for.

    Sample Answer: I'm very interested in working for your company because I believe it's a leader in its industry. I've always admired your work and would like to be part of the team.

      What the interviewer is looking for:
    • - A genuine interest in the company
    • - A desire to work for a company that is a leader in its industry
    • - A belief that the company will be successful in the future

  • Question: How would you handle an irate customer?
  • Question Overview: The best answer to this question is someone who has a calm demeanor and can remain professional in the face of adversity. You want to hire someone who can handle difficult customers with tact and diplomacy.

    Sample Answer: I would listen to the customer's concerns and try to resolve them as quickly as possible. I would also try to find out why they are upset so that I can avoid similar situations in the future.

      What the interviewer is looking for:
    • - A willingness to listen to the customer
    • - A willingness to find out why the customer is upset
    • - A willingness to resolve the issue

  • Question: What kind of experience in print do you have?
  • Question Overview: The answer to this question requires a candidate who has experience in print media. This could be in the form of magazines, newspapers, or other forms of print media. You want to hire someone who has experience in print media and can help you with your marketing efforts.

    Sample Answer: I have experience with print media in the form of magazines and newspapers. I have used this experience to help clients with their marketing campaigns.

      What the interviewer is looking for:
    • - A history of working with print media
    • - A detailed explanation of how they would use print media for your company

  • Question: What makes you think that you will be successful here?
  • Question Overview: This is a good question to see how confident the applicant is in their ability to sell your products and services. You want someone who can confidently answer this question with a few reasons why they will be successful. They should be able to explain why they are a good fit for your company and why they will be able to make a lot of sales.

    Sample Answer: I have been successful in the past because I know how to listen to my clients and understand their needs. I am also very good at presenting your company's products and services in a way that makes them want to buy.

      What the interviewer is looking for:
    • - Evidence of past success
    • - A clear understanding of the sales process
    • - A belief in their ability to succeed

  • Question: Who called you back after the group interview and what did they say to you?
  • Question Overview: This question is designed to see how well the applicant handled the pressure of a group interview. You want to hire someone who is confident and can stand out from the crowd.

    Sample Answer: The hiring manager called me back and said he was impressed with my performance. He said I was one of the few candidates who stood out from the crowd and he wanted to know if I was still interested in the position.

      What the interviewer is looking for:
    • - A confident
    • - engaging answer
    • - An explanation that shows how they stood out from the crowd
    • - A detailed response that shows how they handled the pressure

  • Question: Have you ever had a conflict with your manager?
  • Question Overview: This question is designed to see how well the applicant can work with their manager. You want to hire someone who can work well with others, but also someone who can be assertive when necessary. The best answer is someone who has had a conflict with their manager but was able to resolve it quickly.

    Sample Answer: I have had a conflict with my manager before, but I was able to resolve it quickly. I learned from the experience and now know how to avoid future conflicts.

      What the interviewer is looking for:
    • - An ability to resolve conflicts
    • - A willingness to learn from mistakes
    • - A desire to be assertive when necessary

  • Question: What are the consequences if someone steals a pen from the company?
  • Question Overview: This is a question that tests the applicant's understanding of the company's values and ethics. You want to hire someone who understands that stealing is not tolerated and that there are consequences for their actions.

    Sample Answer: I believe that stealing is a serious offense and should be treated as such. I would report it to my manager and expect the person to be reprimanded.

      What the interviewer is looking for:
    • - A belief in ethical practices
    • - A belief in consequences for unethical behavior
    • - A belief in consequences for unethical behavior

  • Question: What was your favorite subject in college and why?
  • Question Overview: This is a great question to ask because it gives you a sense of the applicant's personality. If they say something like "business," then you know they are self-motivated and goal-oriented. If they say something like "art," then you know they are creative and artistic. You can also ask follow-up questions to see if they have any hobbies that are relevant to your company.

    Sample Answer: My favorite subject was business because it gave me a chance to learn about how companies make money and how I could be successful in sales.

      What the interviewer is looking for:
    • - An interest in business
    • - A love of art
    • - A creative hobby

  • Question: How will you deal with a difficult person?
  • Question Overview: This question is designed to see how well the candidate can handle a difficult person. The best answer is someone who can remain calm and professional, while still being able to get the job done. You want to hire someone who can handle a difficult person in a way that doesn't make them feel belittled or disrespected.

    Sample Answer: I would try to find out what was making the person upset and then offer a solution. If they were upset about something I did, I would apologize and try to make it right.

      What the interviewer is looking for:
    • - A calm
    • - professional response
    • - A willingness to find a solution
    • - An ability to remain respectful

  • Question: Tell me about a time when you went the extra mile for someone.
  • Question Overview: This question is designed to see how well the applicant goes above and beyond for customers. It's important to have someone who is willing to do whatever it takes to earn repeat business. In addition, it's a good idea to hire someone who will go the extra mile for your company.

    Sample Answer: I once had a customer who was having trouble with their product. I offered to come in on my day off and fix it for them.

      What the interviewer is looking for:
    • - An example of going above and beyond for a customer
    • - A willingness to do whatever it takes to earn repeat business
    • - An example of going the extra mile for the company

  • Question: Can you name our competitors?
  • Question Overview: This question is designed to see how well the applicant knows your competitors. You want to hire someone who is aware of the competition and can give you a detailed analysis of their strengths and weaknesses.

    Sample Answer: I know your main competitors are ABC and XYZ. ABC has been around for a long time and has a strong reputation in the industry. XYZ is a newer company that has been growing quickly. I think you have a lot to offer that is different from both companies.

      What the interviewer is looking for:
    • - A list of competitors
    • - An explanation of how they are different
    • - An understanding of how they can be beaten

  • Question: What is your experience with wireless devices?
  • Question Overview: This is a question that can be asked of sales consultants who will be selling mobile devices, such as smartphones and tablets. You want to hire someone who has experience with the latest technology and can demonstrate their knowledge of the products.

    Sample Answer: I have sold wireless devices for the past two years. I have a strong understanding of the latest technology and how to sell it to customers.

      What the interviewer is looking for:
    • - A history of selling wireless devices
    • - An understanding of the latest technology
    • - A history of selling wireless devices

  • Question: Tell us about a time you had to resolve a conflict with someone.
  • Question Overview: The best answer to this question is someone who has a lot of experience resolving conflicts. You want someone who can remain calm under pressure and doesn't take things personally. This is someone who can remain professional and work with a variety of different personalities.

    Sample Answer: I had a conflict with a coworker once, but I was able to resolve it by talking to them about the issue and coming up with a solution that worked for both of us.

      What the interviewer is looking for:
    • - A history of conflict resolution
    • - A willingness to work with people from all backgrounds
    • - An ability to remain calm under pressure

  • Question: What do you do to discharge static electricity before opening a computer for service?
  • Question Overview: This is a question about safety. The best answer is someone who is aware of the dangers of static electricity and takes precautions to avoid it. You want to hire someone who is aware of the dangers of static electricity and takes precautions to avoid it.

    Sample Answer: I ground myself by touching a metal object before opening the computer. I also wear a grounding strap on my wrist.

      What the interviewer is looking for:
    • - Awareness of the dangers of static electricity
    • - Precautions taken to avoid static electricity