Question Overview: This is a great question to ask to see if the candidate is honest and forthcoming. If they are leaving for a reason that is not positive, you may want to reconsider hiring them.
Sample Answer: I'm leaving my current job because I'm looking for a new challenge. I've been working in the same office for the past three years and I'm ready for a change. I'm looking for a company that will challenge me and allow me to grow professionally.
Question Overview: This question is a great way to find out what challenges the candidate faced in their past jobs and how they dealt with them.
Sample Answer: The biggest challenge I faced was when I was placed on a new team at my internship. I had to learn how to work with new people and adapt to a new environment. I was able to overcome this challenge by working hard and being open to learning from my coworkers.
Question Overview: This is a classic interview question, but it's important to know what a candidate's biggest weakness is. It's important to know if they are aware of their weaknesses and how they plan to improve upon them.
Sample Answer: My biggest weakness is my ability to multi-task. I'm a very focused individual and can get easily distracted when I have too many things going on at once. I've learned to be more aware of my surroundings and how I can better manage my time.
Question Overview: This question will give you a good idea of how the candidate feels about working with others.
Sample Answer: I have always been a team player. I have worked with groups in my training program, and I have worked on teams in my internship. I believe teamwork is the best way to get a job done.
Question Overview: Trust is a very important part of any working relationship. You want to know how a candidate builds trust with their managers and coworkers.
Sample Answer: I'm a very open person and I like to be upfront with my coworkers. I think that's the best way to build trust. I also try to be a team player and work well with others. I'm always willing to help out and pitch in wherever needed.
Question Overview: This is a classic interview question and can be a tricky one. You want to know what the candidate considers their strengths and weaknesses, but you don't want to hear them say they don't have any weaknesses.
Sample Answer: I consider myself a hard worker and am always willing to go the extra mile to get the job done. I also consider myself a good listener and am able to communicate well with others. My only weakness is that I can be a bit of a perfectionist at times.
Question Overview: This is a standard question that will give you a chance to get to know the candidate.
Sample Answer: I'm a very outgoing person who loves to be around people. I'm very friendly and enjoy helping others. I'm a hard worker and will always do my best to get the job done.
Question Overview: Customer service is a huge part of a medical assistant's job. You want to know how the candidate views customer service and what they think it means to be a good customer service representative.
Sample Answer: Customer service is the ability to work with people and provide them with the best possible care. It's about making sure they are comfortable and have everything they need. It's about making sure they are satisfied with their visit and will come back again.
Question Overview: It's important to know where the candidate is looking to work. If they are looking for a specific location, it's good to know if you have an office in that area.
Sample Answer: I'm looking for a job in the area of my internship. I really enjoyed working with the pediatrician's office and would like to continue working with children.
Question Overview: This is a great question to ask because it will give you an idea of how well the candidate knows your company.
Sample Answer: I've been a fan of your company for years. I've always been impressed with the work you do and the way you treat your clients. I've been following your company for years and have always wanted to work for you.
Question Overview: This is a classic interview question, but it's important to ask because you want to know what the candidate considers their greatest strengths.
Sample Answer: I think my greatest strengths are my communication skills and my ability to work well in a team. I'm a strong communicator and I can work well with others. I'm also very computer literate and have a lot of experience with Microsoft Office applications.
Question Overview: This question will help you see if the candidate is a good fit for your company. You want to know if they have the ability to take on a leadership role when needed.
Sample Answer: I've been a leader in my medical assistant program. I was a student leader for the class of 2015 and helped with the orientation of new students. I also served as a student leader for our clinical rotations, helping to ensure that we were prepared for our time in the clinic.
Question Overview: This is a great question to ask because it will give you an idea of how the candidate will handle conflict.
Sample Answer: I would approach my manager in a professional manner and discuss the issue at hand. I would try to be as clear and concise as possible so that my manager could understand my point of view. I would also be sure to listen to my manager's point of view so that we could come to a compromise.
Question Overview: This is a great question to ask because it will give you an idea of what the candidate is looking for in a job. It will also give you an idea of what they think of your company.
Sample Answer: I'm very interested in working for Google because I've used your products for years and have always been impressed with your commitment to innovation. I'm excited to be part of a company that's changing the way people live and work.
Question Overview: You want to know if the candidate is willing to travel around VA/MD regions. If they are not, you may want to reconsider hiring them.
Sample Answer: I am willing to travel around VA/MD regions. I am currently living in VA and would be willing to relocate if need be.
Question Overview: It is important to know how a candidate will react to an angry patient. They may have a bad experience with a patient in the past and not know how to handle it.
Sample Answer: I have never had a patient get angry with me, but I know how to deal with it if it ever happens. I would take a step back and try to calm them down. I would let them know that I'm there to help them and that I'm not there to cause any harm.
Question Overview: This is a great question to ask because it will help you determine if the candidate is a good fit for your company. It will also give you an idea of how the candidate thinks and what they value.
Sample Answer: I am very excited to be joining Memorial Hermann. I have been a fan of the hospital for years and have always wanted to work here. I know that my experience as a medical assistant will help me in my new position. I am very comfortable with patients and have a great deal of experience in the medical field. I am also very comfortable with computers and am proficient in Microsoft Office, so I know that will be an asset as well.
Question Overview: It's important to know what your candidate's current boss thinks of them. You want to know if they are a good fit for your company and if they are going to be a good fit for your team.
Sample Answer: I've been working with my current boss for a little over a year now. She has always been very complimentary of my work ethic and my ability to get the job done. She has also said that I am a great team player and that I am able to work well with others.
Question Overview: This is a great question to ask a candidate to see how they will handle a question that is not directly related to the job. You want to see how they will handle a question that is not directly related to the job.
Sample Answer: I am originally from the Midwest, but I moved to California for my training program. I love it here and plan on staying in California after I graduate. I'm very excited about starting my career as a medical assistant and look forward to working with you.
Question Overview: This question will give you insight into how a candidate will handle working with different cultures.
Sample Answer: I have worked in a diverse environment before, and I know how to handle it. I have worked with patients from different cultures and backgrounds, and I know how to communicate with them. I have also worked with co-workers who speak different languages, and I am comfortable speaking with them in their native language.