Question Overview: This is a question that's asked to test the applicant's sense of direction and ability to read a map. It's best to ask this question if you're interviewing in a rural area where there are few landmarks.
Sample Answer: I'm about five miles away.
Question Overview: The best way to learn about an applicant's character is to ask them to describe a time when they faced adversity. The ideal candidate will be able to describe a situation in which they were forced to take on a leadership role, and how they handled the situation.
Sample Answer: I was recently promoted to human resources manager at my company. When I took over the position, I realized that I was in over my head. I had to take the initiative and learn everything I could about the position before I could even begin to make a difference.
Question Overview: This is a question that's best answered with a story. The applicant should describe a time when they had to gain the respect of others, and how they went about doing so.
Sample Answer: I had to gain the respect of my employees when I took over as manager. I did this by showing them that I was willing to work just as hard as they were, and that I was willing to learn from them as well.
Question Overview: The human resources manager is in charge of creating a positive work environment. As such, they should be able to describe their methods for improving the culture of their team. The ideal candidate will have a number of methods at their disposal, including team-building exercises and motivational speeches.
Sample Answer: I like to schedule a team-building exercise every quarter. It's important to keep the team on their toes and remind them that we're all in this together.
Question Overview: This is a question that's best answered with a positive spin. The applicant should focus on the positive aspects of their previous position and use it as a springboard to discuss why they're interested in this position.
Sample Answer: I left my last job because I felt that I had reached my limit in terms of growth. I'm looking for a position where I can continue to learn and grow.
Question Overview: The human resources manager is a position that requires a great deal of flexibility. The ideal candidate will be able to see the long-term picture and have a plan for their career path.
Sample Answer: I'd like to be in a position where I'm able to make a difference in the lives of others.
Question Overview: This is a question that's designed to gauge the applicant's ability to work with others. The ideal candidate will be able to describe a situation in which they were able to resolve the conflict in a positive manner.
Sample Answer: I had a disagreement with one of my co-workers about how to handle a particular situation. We were both passionate about our positions, but we were able to come together and find a solution that benefited everyone.
Question Overview: The human resources manager is often the last line of defense between the company's goals and the employees who will be asked to carry them out. It's important to know how they'll handle themselves when faced with a difficult situation.
Sample Answer: I've always been able to find a compromise that works for everyone. I'm able to look at the situation from all angles and come up with a solution that benefits everyone involved.
Question Overview: This is a great opportunity to learn about the applicant's interest in the company. If they're applying for a position in a different department, ask them to describe why they'd like to work for the company as a whole.
Sample Answer: I've always been interested in the field of human resources. I've also been impressed with your company's reputation for excellence.
Question Overview: The human resources manager is responsible for maintaining a positive work environment. This means that they'll be dealing with a number of different personalities on a regular basis. It's important to get a feel for how they react to conflict.
Sample Answer: I'm always willing to lend a hand if someone is in need. I don't get upset if someone cuts in front of me.
Question Overview: The human resources manager will be in charge of hiring and firing, so it's important to know how they'll react when faced with a difficult decision. It's not enough to know that they'll be able to make the right call, you need to know that they'll be able to stand by it.
Sample Answer: I always try to make sure that I've considered all angles before making a decision. If I'm still unsure, I'll consult with my supervisor or someone else who's been around longer than me.
Question Overview: The human resources manager will be in charge of maintaining relationships with the company's employees and their families. This is a major responsibility, so it's important to learn how the applicant goes about it.
Sample Answer: I had a great deal of success when I organized a company picnic. It was a great way to get everyone out of the office and have some fun.
Question Overview: This is a question that's best answered by the applicant's personal experience. If they've worked in the field for a number of years, they should have a good idea of what they like and dislike about the job. If they're new to the field, ask them to describe what they've heard about the job from friends and family.
Sample Answer: I enjoy being able to help people in a variety of ways. I like to see my co-workers succeed and grow in their careers.
Question Overview: ER stands for "Employee Relations," and it's a term that encompasses a number of different situations. Asking the applicant to describe their most challenging ER experience will give you a feel for how they handle conflict. You'll also get a sense of their level of professionalism and their ability to think quickly on their feet.
Sample Answer: I once had to deal with an employee who was threatening to sue the company for wrongful termination. I was able to resolve the issue by explaining that his position had been eliminated due to budget cuts.
Question Overview: This is a question that will test the applicant's ability to think on their feet. It's important to note that the applicant's response will be heavily dependent upon the company's policies. For example, if the company has a policy of not allowing employees to leave before their shift is over, they'll need to be sure to address this issue in their response.
Sample Answer: I would ask the employee why they felt it necessary to leave early. If they had a good reason, I would have a discussion with them about the importance of following company policy.
Question Overview: Human resources managers will be in charge of dealing with employee issues on a regular basis. While it's important to choose someone who's diplomatic, it's equally important to choose someone who can stand up for themselves.
Sample Answer: I once had an employee who was consistently late for work. I approached him about the problem and he became defensive. I was able to resolve the issue by explaining that his tardiness was affecting the morale of the rest of the staff.
Question Overview: The human resources manager is responsible for maintaining the company's bottom line. As such, they'll be involved in the decision to eliminate jobs when necessary. It's important to learn how they feel about this process, as well as their level of comfort with it.
Sample Answer: I believe that job eliminations are a necessary part of business. However, I also believe that they should be handled with care and compassion.
Question Overview: This is a tricky question, and one that you should only ask if you're prepared to hear some potentially negative feedback. It's best to phrase it as a hypothetical situation, such as "If you could change one thing about the company, what would it be?"
Sample Answer: I'd like to see us expand into new markets. I think we have a lot to offer and I'd love to see us grow.
Question Overview: This is a question that you should expect to be asked. It's important to give an honest answer that highlights your strengths and experience.
Sample Answer: I've been working in the field for over five years. I've held positions in both small and large companies.