Top Delivery Driver Interview Questions with Example Answers [2022]

Question Overview: This question gives you a chance to see how the candidate responds to a difficult situation. You can learn how they handle angry customers, and you can also see if they are able to be polite and respectful even when they are dealing with a difficult person.

Sample Answer: I once had a customer who was upset because she had not received her package on time. I apologized for the delay and offered her a discount on her next order.

What the interviewer is looking for:
• - The ability to remain calm and polite
• - The ability to resolve issues
• - The ability to find solutions

Question Overview: This question is a great way to see how the candidate thinks about customer service. You can learn if they have a good understanding of what it means to be polite, helpful and respectful.

Sample Answer: I think customer service means being polite and respectful to customers. I always try to be as helpful as possible.

What the interviewer is looking for:
• - A desire to make customers happy
• - A focus on the customer's needs
• - A willingness to go above and beyond

Question Overview: This is a very basic question, but it is important to make sure the candidate knows their own name. You can also use this question to see if they are willing to be polite and respectful to you.

Sample Answer: My name is Jane Smith.

What the interviewer is looking for:
• - A willingness to be polite
• - Respect for the interviewer

Question Overview: This question lets you see how flexible the driver is. You may want to know if they are available during certain hours or if they can work weekends. This question also lets you know if they are willing to work overtime or if they have a lot of other commitments that would make it difficult for them to work for you.

Sample Answer: I am available from 9 a.m. to 5 p.m. Monday through Friday.

What the interviewer is looking for:
• - Availability during the hours you need
• - Flexibility in scheduling
• - A willingness to work overtime

Question Overview: This question is a great way to see if the candidate is aware of the basic parts of a car. You can also ask them about how they would handle a situation where they need to fix a problem with their vehicle. This question can also help you to see if they are mechanically inclined and if they would be able to fix their own vehicle.

Sample Answer: I know that the oil filter is located under the hood and that it helps to lubricate the engine.

What the interviewer is looking for:
• - Knowledge of basic car parts
• - Ability to fix their own vehicle

Question Overview: This question is a standard interview question that helps you to figure out if the driver is currently employed. You can also use it to figure out how long they have been driving. It is important to know how long they have been doing this job because it can help you to figure out if they are experienced enough for the position.

Sample Answer: I was working as a delivery driver for a local business about six months ago.

What the interviewer is looking for:
• - The length of time since the last job
• - The length of time they have been driving

Question Overview: This question is a standard interview question that helps you to see how the candidate will fit into your company. You can learn if they are honest, if they are a hard worker, or if they are able to work well with others.

Sample Answer: I am a hard worker who always tries to do my best.

What the interviewer is looking for:
• - Honesty
• - Hard work
• - Teamwork

Question Overview: This question lets you see how flexible the candidate is. You can also see if they are willing to work odd hours or if they have a specific schedule that they need to follow.

Sample Answer: I can start as soon as possible.

What the interviewer is looking for:
• - A willingness to work on weekends
• - A flexible schedule
• - An understanding of the importance of punctuality

Question Overview: This question helps you to see how the driver views your company. They should have researched your company enough to have some reasons for why they chose you over other companies. How the driver decides to answer this question lets you know whether they can phrase things discreetly, so it can help you see how they would react in a tricky customer service situation where they need to be polite.

Sample Answer: I want to work for your company because I appreciate the opportunity to have a flexible work schedule, and I enjoy driving.

What the interviewer is looking for:
• - Knowledge about what makes your company stand out
• - An answer that is more than just about money
• - Interest in the job

Question Overview: This is a standard question that helps you to see if the driver is willing to follow the rules of the road. You can also get an idea of how they would handle a situation where they had to break a rule to get the job done.

Sample Answer: I will always follow all safety rules and regulations.

What the interviewer is looking for:
• - A willingness to follow all safety rules
• - A desire to learn the rules of the road
• - An understanding of how to handle situations where they have to break a rule

Question Overview: This question helps you to see if the driver is familiar with your company and its products. You can also learn if they are interested in your company or if they just picked it because it was the first one they saw on the list of available jobs.

Sample Answer: I chose Papa John's because I like the pizza and I enjoy driving.

What the interviewer is looking for:
• - A desire to work for your company
• - Knowledge about your products
• - An interest in the job

Question Overview: This question is a good way to see how the candidate would handle a problem situation. You can ask them about how they would handle a situation where they could not find the address or if they got lost. You can also ask them about how they would handle a customer who was upset about something.

Sample Answer: I would apologize for the inconvenience and ask the customer if I could call them later to let them know when I would be able to deliver the package.

What the interviewer is looking for:
• - A willingness to apologize
• - A desire to fix the problem
• - A desire to learn from mistakes

Question Overview: This question is a great way to see how the driver thinks about their own skills and abilities. You can see if they are humble or if they are confident in their own abilities. You can also see if they are able to give you specific examples of how they have used their skills in the past.

Sample Answer: I am a hard worker who is always willing to learn new things. I also have a lot of experience driving, so I know how to handle any situation that may come up.

What the interviewer is looking for:
• - A humble attitude
• - A willingness to learn
• - Specific examples of past experience

Question Overview: This question lets you see if the driver is a good fit for your company. A driver who spends their free time doing something that is not compatible with your company's values or culture may not be a good fit. For example, if you are a company that values safety, you may not want to hire someone who spends their free time riding motorcycles.

Sample Answer: I like to spend my spare time with my family.

What the interviewer is looking for:
• - A hobby that is compatible with your company's values and culture
• - A hobby that does not interfere with work
• - A hobby that does not interfere with the driver's responsibilities

Question Overview: This is another standard interview question that helps you to figure out if the driver is a good fit for your company. You can see how they respond to pressure and how they think on their feet. You can also get a sense of whether they are honest and whether they are able to be flexible.

Sample Answer: I should be hired because I am a hard worker who is willing to learn. I have experience with time-sensitive deliveries, and I am very flexible with my schedule.

What the interviewer is looking for:
• - A good answer that shows the candidate's knowledge of the job
• - A desire to work for your company
• - A willingness to learn about the company

Question Overview: This question helps you to see how the driver would interact with clients and customers. You can learn if they would be able to handle a situation where they need to apologize for a delay or other problem. You can also see if they would be able to properly manage customer expectations and keep them happy.

Sample Answer: I always try to be polite and friendly with my clients. I know that if I am not, I could lose their business.

What the interviewer is looking for:
• - A desire to be polite
• - A willingness to go the extra mile for customers
• - The ability to handle difficult situations

Question Overview: This question is a fun way to see if the candidate is a good fit for your company. You can also use it to see if they are willing to be honest with you about their interests.

Sample Answer: I love fresh fruit.

What the interviewer is looking for:
• - A favorite grocery item that is not too expensive
• - A favorite grocery item that is not too unhealthy
• - A favorite grocery item that is not too weird

Question Overview: This question is important because you want to make sure the driver can work the hours you need them to. You can also see if they are willing to work overtime or if they have a preference for early morning or late night shifts.

Sample Answer: I prefer to work the early morning shift because I am not as tired as I would be during the day.

What the interviewer is looking for:
• - Flexibility in working hours
• - A willingness to work overtime
• - A desire to work early morning or late night shifts

Question Overview: This question is a great way to get the candidate to talk about their strengths and how they would be able to handle the job. You can learn about their personality and whether they would be a good fit for your company.

Sample Answer: I am a good fit for this position because I have experience driving and I am very good at customer service.

What the interviewer is looking for:
• - An answer that shows they are a good fit for the job
• - A willingness to learn
• - A desire to work for your company