Question Overview: This question is a great way to see if the candidate has any experience with customer service. It also helps you to learn about their values and priorities. The answer to this question will tell you if they are likely to be a good fit for your company.
Sample Answer: Good customer service is when the customer feels like they are being treated fairly and that the employee is trying to help them.
Question Overview: This question is useful because it gives you insight into the person's values and priorities. It also helps you to learn about their past experience with customer service and how they would approach the job.
Sample Answer: Good customer service representatives are friendly, patient, and helpful. They are also good at listening to customers and responding to their needs.
Question Overview: This question helps you find out if the candidate will be available to work when you need them. It also helps you find out if they are interested in working for your company.
Sample Answer: I'm available any time after 5 p.m. on weekdays and all day on weekends. I would like to work here because I love the food and I think it would be a great place to work.
Question Overview: This question is a way to see what the candidate's interests are. It also helps you learn about the person's knowledge of your products and their enthusiasm for your business.
Sample Answer: I love the classic hamburger here. The meat is always fresh and the bun is perfectly toasted.
Question Overview: This question helps you to find out if the candidate is a good team player. It also gives you insight into their ability to work with people they do not know.
Sample Answer: I worked with a group of people on a project for school. We had to work together to complete the project, and I was able to work well with everyone.
Question Overview: This question gives you insight into the person's personality and helps you learn about their interests. It also gives you a chance to see how they describe themselves.
Sample Answer: My friends would say that I'm a hard worker who is always willing to help out. They would also say that I'm very friendly and easy to get along with.
Question Overview: This question is a great way to get the candidate to talk about their strengths and experience. It also gives you insight into how they think about their own skills and abilities. You can also use this question to learn more about the person's interests, since you can ask them to elaborate on the skills they mention.
Sample Answer: I have a lot of experience working with customers and I am always looking for ways to improve my customer service skills.
Question Overview: This question helps you learn about the candidate's work history, so you can see if they have any relevant experience that will help them succeed in your company. It also helps you learn about their personality and how they will fit in with your team.
Sample Answer: I've been working at a local restaurant for the past three years. I started out as a busboy and worked my way up to server. I really enjoy working with customers and making sure they have a great experience.
Question Overview: This question is a classic interview question that helps you learn about the candidate's strengths and weaknesses. It also helps you learn about their self-awareness and how they view themselves.
Sample Answer: I am a very hard worker. I can stay focused on a task for hours and I always give my best effort.
Question Overview: This question is a classic interview question, but it is still a great way to learn about the candidate. You can learn about their strengths and weaknesses, and you can also learn about how they perceive themselves. If they are honest about their weaknesses, it shows that they are self-aware and humble.
Sample Answer: My greatest strength is my ability to work well with others. My weakness is that I sometimes get distracted by my phone or computer when I should be working.
Question Overview: This question is a way to find out if the candidate is a good fit for your company. You can learn about their personality and interests by asking them to describe themselves. You can also learn about their work ethic by asking them to describe their past work experience.
Sample Answer: I'm very friendly and outgoing, so I would be able to provide great customer service. I also have a lot of experience working in fast-paced environments, so I would be able to keep up with the demands of the job.
Question Overview: This question helps you learn about the candidate's knowledge of your restaurant. It also helps you learn about their interest in your business, so you can see if they would be a good fit for your company.
Sample Answer: I know that Five Guys is a fast-casual restaurant chain that serves burgers and fries. I also know that the company has a reputation for serving high-quality food.
Question Overview: This is a common question that you will see on most job applications. It helps you learn about the candidate's self-awareness and how they view their own skills. You can also learn about their honesty by comparing their strengths and weaknesses to the answers they give to other questions.
Sample Answer: I'm a hard worker, but I sometimes get distracted by my friends.
Question Overview: This question helps you to find out if the candidate has any relevant experience or training that will help them succeed in your business. If they have experience in the food industry, it is a good sign that they will be able to learn the skills needed to work in a restaurant.
Sample Answer: I am studying to be a chef.
Question Overview: This question is a simple way to ask about the candidate's skills, but it also gives you insight into how they describe their own abilities. You can learn about their communication skills by listening to how they describe their skills.
Sample Answer: I am a hard worker and I am good at making friends. I am also very good at math and I have experience with cash registers.
Question Overview: This question helps you to learn about the candidate's interest in your company. It also gives you insight into their reasons for applying for a job. If they have a good reason for wanting to work for you, they are more likely to be a good fit for your company.
Sample Answer: I've been eating at your restaurant since I was a kid, and I've always loved the food and the atmosphere. I want to be part of a team that makes people happy with great food and service.
Question Overview: This question is a good way to find out if the candidate would be able to handle a situation where they are trying to sell something to a customer who is already saying no. It also helps you learn if the person would be able to deal with a customer who is not interested in what you are selling.
Sample Answer: I would apologize and explain the benefits of signing up for the rewards card. If they still say no, I would thank them for their business and move on.
Question Overview: This question is a good way to find out how the person feels about themselves. You can learn about their confidence level and whether they are likely to be a good fit for your company.
Sample Answer: I'm a hard worker who is always willing to go the extra mile to make sure my customers are happy. I'm also very friendly and I love interacting with people.
Question Overview: This question helps you find out what the candidate is interested in outside of work. It can also help you learn about their personality and how they might fit into the company culture.
Sample Answer: I'm passionate about helping people, so I volunteer at a homeless shelter every week.