Top Account Representative Interview Questions with Example Answers [2022]

Question Overview: This question is a great way to get a sense of the candidate's overall skillset. You will learn how they approach their job and what they bring to the table.

Sample Answer: I have strong communication skills and am able to work with a variety of people.

What the interviewer is looking for:
• - Ability to work with a variety of people
• - Familiarity with technology
• - Strong communication skills

Question Overview: This question is a great way to learn how the candidate approaches sales. You will learn if they are a natural salesperson or if they are more of a 'sales-y' type of person. The answer will also give you an idea of how they approach their clients and how they sell their products.

Sample Answer: I was able to convince a client to use our product by showing them how it would help them save time and money.

What the interviewer is looking for:
• - Examples of when they were successful
• - Examples of when they were not successful
• - How they handle rejection

Question Overview: This question will help you learn what the candidate is looking for in a new position. You can use their answer to determine if they are a good fit for your company.

Sample Answer: I have been working in the industry for a while and I am looking to grow my career.

What the interviewer is looking for:
• - Passion for the industry
• - Desire to work with a specific type of client
• - Excited about working for your company

Question Overview: This question is a great way to see what the candidate's career goals are. You can use this answer to see if they are looking for a long-term position or if they are just looking for a job. You can also use this answer to see if they are looking for a position in your industry or if they are open to other industries.

Sample Answer: I want to work at a company that is dedicated to its customers and employees. I want to be part of a team that is dedicated to making an impact on the industry.

What the interviewer is looking for:
• - Long-term career goals
• - Open to other industries
• - Career goals that align with your company's objectives

Question Overview: This question will help you to learn how the candidate has approached sales in the past. It will also give you a sense of their familiarity with the sales process.

Sample Answer: I have closed deals ranging from $5,000 to $500,000.

What the interviewer is looking for:
• - Familiarity with sales process
• - Experience in closing deals
• - Ability to work with multiple clients at once

Question Overview: This question is a classic interview question that is used to get a sense of the candidate's career goals. You want to ask this question in order to get a sense of their long-term goals and how they plan to achieve them. Their answer will also give you a sense of how they see themselves fitting into your company.

Sample Answer: I would like to be a Senior Account Representative within the next 5 years. I would like to be able to continue to grow my client base and work with new accounts.

What the interviewer is looking for:
• - Clear career goals
• - Examples of how they plan to achieve those goals
• - Acknowledgement of the company's vision and future

Question Overview: This is a simple question that will give you a sense of the candidate's interest in your company. It is important to ask this question because it will help you to understand if they are truly interested in your company or if they are just going through the motions.

Sample Answer: I have been following your company for a while and I am excited to work with you.

What the interviewer is looking for:
• - Passion for the company
• - Interest in the position
• - Examples of how they know about the company

Question Overview: This question is a great way to learn more about the candidate's overall goals and what they hope to accomplish in the future. You will learn if they are looking for a long-term position with your company or if they are just looking for a job to pay the bills.

Sample Answer: I have been working with clients for over 10 years and I am looking for a long-term position that will allow me to continue to grow.

What the interviewer is looking for:
• - Examples of how their skills align with your company's goals
• - How they see themselves growing in the company
• - How their skills can help your company

Question Overview: This is a simple question that will give you a sense of the candidate's personality. You will learn how they spend their free time and what they enjoy doing. This can be a great way to get to know them on a more personal level, and it can also help you to see how they interact with others.

Sample Answer: I like to go hiking and camping with my family.

What the interviewer is looking for:
• - Examples of how they spend their free time
• - Examples of how they interact with others
• - Examples of their hobbies

Question Overview: This question will help you to learn what the candidate expects from the company. It will also show you if they are able to think about the bigger picture.

Sample Answer: I would like to receive a company laptop and a company phone. I would also like to have an annual bonus based on my performance.

What the interviewer is looking for:
• - Examples of how they expect to be recognized
• - Examples of how they expect to be trained
• - Examples of how they expect to be compensated

Question Overview: This is a great question to ask because it will give you a sense of how the candidate views themselves. The answer will also help you to understand how they view the position and their role within the company.

Sample Answer: I am a people person and I love working with clients. I am very organized and I am able to manage my time well.

What the interviewer is looking for:
• - Passion for the job
• - Ability to see themselves in the position
• - Experience and knowledge that makes them a good fit

Question Overview: This question is a great way to find out how the candidate deals with difficult clients. It will also let you know if they are able to handle the 'bad' clients just as well as the 'good' ones.

Sample Answer: I always try to understand what is causing the client to be upset and then work to resolve it.

What the interviewer is looking for:
• - Ability to handle difficult clients
• - Consistency in their approach
• - Ability to work with all types of clients

Question Overview: This is a classic interview question that will give you a sense of the candidate's confidence and overall approach. You want to hire someone who is confident in their abilities and who believes that they are the right fit for the job.

Sample Answer: I am a hard worker and I am always looking to improve. I am eager to learn and I believe that I am the right fit for this position.

What the interviewer is looking for:
• - Confidence in their abilities
• - Passion for the position
• - Passion for the company

Question Overview: This is a great question to ask because it will give you a sense of the candidate's personality. You want to know if they are driven by money, success, or something else. This question will also help you to understand if they are motivated by the work itself or if they need a certain type of environment in order to be successful.

Sample Answer: I am driven by the satisfaction of helping others.

What the interviewer is looking for:
• - Driven by money
• - Driven by success
• - Driven by a desire to help others

Question Overview: This question is a great way to get a sense of what the candidate is expecting from the position. You will learn how they view the position and what they think they will be doing on a daily basis. This question will also give you a sense of how they handle challenges, and it will show you if they have a plan of action for when things don't go as planned.

Sample Answer: I think the biggest challenge will be managing multiple accounts. I will make sure to have a plan of action in place and to follow up with my accounts regularly.

What the interviewer is looking for:
• - Demonstrates a plan of action for challenges
• - Ability to handle unexpected situations
• - Ability to work in a fast-paced environment

Question Overview: This question is a great way to see how the candidate will handle a difficult question. The answer to this question will show you how they are self-aware and how they will work to improve upon their shortcomings.

Sample Answer: I am not always the most patient person. I have worked with a coach to help me with this and I am seeing improvement.

What the interviewer is looking for:
• - Ability to be honest about their shortcomings
• - Examples of how they have worked to improve upon them
• - How they will work to improve upon them in the future

Question Overview: This question is a great way to find out if the candidate is truly interested in the position. It will also give you insight into what they know about your company and what they think about it.

Sample Answer: I was really interested in working with your company because of your focus on customer service and your dedication to making sure your clients are successful.

What the interviewer is looking for:
• - Demonstrates knowledge of company
• - Interested in the position
• - Demonstrates interest in the company's products/services

Question Overview: This question is a great way to see how much research the candidate has done on your company. Their answer will show you if they are truly interested in the position and if they are willing to put in the time to learn about your company.

Sample Answer: I know that you are a leader in the industry and that you have been around for over 20 years.

What the interviewer is looking for:
• - Specific examples of research
• - Demonstrates interest in company
• - Shows willingness to learn

Question Overview: This question is a great way to get a sense of the account representative's overall performance. You will want to ask this question if you are looking for someone who is able to bring in new clients and close deals. The answer will also let you know if they are able to grow their own accounts, which is a critical skill for an account representative.

Sample Answer: I have grown my accounts by 20% in the past year.

What the interviewer is looking for:
• - Specific numbers
• - Examples of how they grew their own accounts
• - Consistent growth

Question Overview: This question is designed to see how the candidate thinks about their education. It is important to know that they are not afraid to be critical of their own education and that they can learn from it.

Sample Answer: I took a course on marketing that was taught by someone who had no real experience in the field. I learned a lot about what not to do.

What the interviewer is looking for:
• - Ability to be critical of their own education
• - Willingness to learn from their mistakes
• - Ability to take constructive criticism