Question Overview: This question is designed to gauge the applicant's ability to lead others. As an account manager, you will be managing a team of sales representatives. You want to hire someone who can motivate their team and guide them to success.
Sample Answer: I've been a leader on my softball team for the last three years. I've been able to motivate my teammates and guide them to victory.
Question Overview: This question is designed to test the applicant's knowledge of probability. The law of probability is a mathematical formula that determines the likelihood of an event occurring. It is used in statistics and gambling.
Sample Answer: The law of probability states that the more times an event occurs, the more likely it will occur again. For example, if you flip a coin ten times and it lands on heads each time, it's more likely that it will land on heads the eleventh time.
Question Overview: This question is used to determine if the applicant is interested in the position. If they are not, they may be less likely to perform well.
Sample Answer: I'm ready to start as soon as possible.
Question Overview: This question is designed to determine if your applicant is familiar with your company and its products. It will also help you identify if they have done their research on the position and company.
Sample Answer: I know that Google is a leader in online search. I also know that Google has a reputation for innovation and quality. I'm excited to learn more about the company and its products.
Question Overview: This question is designed to identify if the applicant is aware of their own weaknesses and can demonstrate how they are working to improve them. It's important that your account manager is honest about their shortcomings. If they are not aware of them, they won't be able to improve.
Sample Answer: I'm not always punctual. I'm working on improving my time management skills.
Question Overview: Relocation is a common requirement for account managers. If your candidate is unwilling to move, they may not be the right fit for your company.
Sample Answer: I'm willing to relocate if it's in the best interest of my career.
Question Overview: This question will help you to understand what your applicant expects from the position. They should be able to demonstrate that they have a clear understanding of the job description and what is expected of them.
Sample Answer: I'm looking for a position where I can use my skills to help your company grow. I want to contribute to your success.
Question Overview: This question will help you determine if your candidate is a good fit for your company. You want to hire someone who has the same values and goals as your organization.
Sample Answer: I want a company that is stable and one that I can grow with. I want a company that is willing to invest in me and my career.
Question Overview: This question will help you determine if your applicant has the drive to succeed. They should be able to demonstrate that they have a history of success. This can be in the form of a promotion, a new account or a new skill.
Sample Answer: I was promoted to account manager after only six months on the job. I was able to exceed my sales quota by 20%.
Question Overview: This question is designed to see how your candidate will handle conflict with a manager. A good account manager will be able to express their opinion and work with their manager to find a solution. They should be able to articulate their point of view and explain how they resolved the issue.
Sample Answer: I disagreed with my manager when she didn't want me to pursue a new client. I felt that we could develop a strong relationship and bring in new business. I was able to convince her that I could do it and she agreed.
Question Overview: This question is designed to identify the applicant's ability to quantify success. Account managers should be able to demonstrate that they have been able to increase revenue, retain clients and encourage new business. If your applicant can show that they have consistently met or exceeded their quotas, they may be an excellent choice.
Sample Answer: I increased my client's revenue by 20% in the last year.
Question Overview: This question is designed to determine if the applicant has researched your company. They should be able to demonstrate that they have a basic understanding of your business and its goals. They should also be able to articulate how they could help you achieve your goals.
Sample Answer: I know that your company is a leader in the industry. I'm interested in learning more about your goals and how I could help you achieve them.
Question Overview: An account manager is responsible for many different tasks, including client service, sales, marketing and administration. This question will determine if your applicant can prioritize their work and meet deadlines. They should be able to show that they are organized and can handle multiple tasks at once.
Sample Answer: I would prioritize my tasks by urgency and importance. I would also make sure that I had the resources to complete each task.
Question Overview: An account manager will be working with a team of individuals. They should be able to demonstrate that they are a team player and will be able to work with others in a positive manner.
Sample Answer: I'd like to help your team exceed its goals. I'm a hard worker who is willing to do whatever it takes to help the team succeed.
Question Overview: This question will help you determine if your candidate is a good fit for the position. If they were a salesperson, you want to know if they can transition to account management. If they were an account manager, you want to know if they can transition to sales.
Sample Answer: I was a sales representative for two years. I'm looking for a position that will allow me to use my organizational skills and develop my leadership abilities.
Question Overview: This question will help you understand how your candidate handles difficult decisions. As an account manager, they will be making decisions on a regular basis. You want to hire someone who is decisive and can make the right choice for your company.
Sample Answer: I had to fire an employee who was not performing well. It was difficult because I liked the person, but I had to do what was best for the company.
Question Overview: This question will help you understand the applicant's work history and how they view their career. If they are honest, they will be able to explain why they left their last job. If they are not, you may have to dig deeper to find the real reason.
Sample Answer: I left my last job because I wanted to expand my skills and experience. I'm ready for a new challenge.
Question Overview: Cloud computing is a relatively new concept, but it is quickly becoming the norm for businesses. This question will help you determine if your applicant is up-to-date on the latest technology.
Sample Answer: Cloud computing is a way to store and access data over the internet. It's a great way to save money on hardware and software.
Question Overview: An account manager will work with a team of people. They must be able to communicate effectively and work well with others. This question will help you determine if your candidate can work well with others and if they can be a team player.
Sample Answer: I'm a team player. I'm willing to help others when they need it. I like to share credit and take responsibility for my mistakes.