Teller

Questions

167 Questions

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1.
How would you handle a customer yelling at you over a mistake made by the company? selected
2.
Why do you want to work for us?
3.
What are your strengths and weaknesses?
4.
What do you expect to be done as a teller?
5.
What is your biggest weakness?
6.
What sales experience do you have?
7.
How do you manage stress?
8.
Tell me about yourself, give us an example of a difficult situation and how you overcame it.
9.
If you were on a deserted island, what 3 things would you bring?
10.
Tell me about a time when you were asked to sell something.
11.
Why do you want to join Citi?
12.
What was a project you worked on where you had difficulties?
13.
Have you ever had a conflict with your co-worker?
14.
Suppose a customer came in to deposit a check and expresses the check is suppose to be for their rent, but when you bring up their account you see that the account is overdrawn by $200. How would you tell them that the account is overdrawn and that whatever money they put into the account will go towards the overdraft?
15.
What are some of the aspects that you do not like about this job?
16.
Tell me about a time when you juggled multiple tasks at once.
17.
What is your best customer experience?
18.
Have you ever witnessed a coworker doing something inappropriate, and what did you do?
19.
How would you ask a customer if they want to apply for a CC?
20.
Can you sell a product?
21.
What are your strengths/weaknesses?
22.
What past experience do you have that translates into the teller role?
23.
How do you promote sales in your current position?
24.
What is your work ethic?
25.
Why did you apply for this position?
26.
What is a "wow" moment you have had with your previous customer?
27.
What makes you better than other candidates?
28.
How did you deal with the hot tempered customers in your previous work?
29.
Tell me about a time when you went above and beyond for your customer.
30.
Tell me about a time when you made a mistake and needed to correct it.
31.
Tell me about a failure in your life and how you dealt with it?
32.
What is your commitment to this job?
33.
How badly do you want this job?
34.
How would you protect your customer's information?
35.
How do you handle negativity in the workplace?
36.
How your previous experiences help you in this position?
37.
What is the most important part of sales?
38.
What do you like about sales?
39.
What kind of problems did you face at your previous job?
40.
What values are important to you?
41.
How do you manage your time?
42.
How would you handle an angry customer?
43.
What was your most challenging sales experience?
44.
What would you do if you know an associate was stealing from the bank?
45.
What were your sales goals in the previous job?
46.
How have you impacted a customer in your previous job?
47.
How would you deal with a client who is upset about the outcome of a product?
48.
How do you work in a group setting?
49.
What kind of management do you prefer?
50.
What does it mean to be punctual?
51.
How would you handle customer complaints?
52.
When do you think you can start?
53.
How did you sell a new product to your customer?
54.
Tell me about a time you disagreed with someone on your team.
55.
How will you get a customer to open an account?
56.
What would you do if a customer's transaction takes too long?
57.
What would you recommend to a family man coming to open a checking account?
58.
What is the most difficult situation you have faced with a customer?
59.
Can you give an example of a problem that arose between you and your manager in a previous job?
60.
Tell me how you exceeded expectations in customer service.
61.
Why do you feel that you will be a good fit for the team?
62.
What are your priorities?
63.
What was one of the most challenging experiences at your previous job and how did you resolve it?
64.
Where do you see yourself in the next 5 years?
65.
What have you done in a prior position that made a negative situation turn positive?
66.
Don't you think that tellers are the foundation of our bank and they are the most important position in our company?
67.
Tell me about a time when you had to go against company policy to satisfy a customer.
68.
How do you deal with change?
69.
Tell me a time when you had to deal with an upset customer.
70.
Why do you feel the need to go above and beyond for customers?
71.
Why do you think you will be a good fit for this company?
72.
What would you do if a client who deposited a check and wants an outstanding balance on an account that he/she has no access to.
73.
What do you know about this company?
74.
How will you make a difference working for us?
75.
Tell me about a time when you organized a group.
76.
What are your career goals?
77.
What did you contribute to your last company?
78.
What can you tell me about your previous internship experiences?
79.
What are your shortcomings?
80.
Have you ever had problems with unmatching cash count during your shift?
81.
Tell me about a time when you worked well with a team.
82.
Do you know the jon functions of a teller?
83.
What do you know about the Credit Union's history?
84.
How many years of experience do you have in cash handling?
85.
How do you achieve sales targets?
86.
Why do you want to join our bank?
87.
What was the least favorite thing about your previous job?
88.
Tell me about a time when you solved a problem that no one could.
89.
What kind of experience do you have?
90.
How do you build a rapport with a customer?
91.
What made you choose to work at Arvest?
92.
Are you prepared to give this position a 1 year commitment?
93.
What is your biggest achievement in the past?
94.
How would you sell this remote control to me?
95.
Give an example of a time when you helped a customer with any type of question or discrepancy.
96.
What kind of customer service experience do you have?
97.
Have you handled large amounts of cash?
98.
Tell me about a time when you had to deal with a difficult situation at work.
99.
How would you convince someone to see a banker?
100.
How would you call me up to your window and sell me a product?
101.
If a member said they were going to leave, what would you do to get them back?
102.
What do you know about finance?
103.
What skills do you have that will help you in this position?
104.
What do you know about our company?
105.
What are your strengths and development needs?
106.
Tell me about a time when you provided great customer service.
107.
What qualities make a good bank teller?
108.
How did you overcome obstacles and achieve your goals?
109.
Tell me about yourself and why you want to join our company?
110.
How will you sell me a credit card?
111.
What is one thing that you think you can improve about yourself?
112.
Can you tell me about yourself?
113.
What is something your bank does well and something they need to work on/change?
114.
How would you present a product?
115.
What are your goals for the next 2 years - 5 years?
116.
What do you know about a teller?
117.
What would you do if someone said they were interested in a new bank account, but did not have time to open the account at the moment?
118.
How do you motivate yourself?
119.
What is your experience in selling or recommending products?
120.
How comfortable are you with selling your product?
121.
Tell me a situation when you went above and beyond to help a colleague?
122.
Tell me about a situation where you affected your work environment.
123.
How do you feel about referrals or cross selling?
124.
How would you deal with an annoying client?
125.
How do you work with people who are not like you?
126.
What does great customer service mean to you?
127.
How did you prove your abilities in good customer service?
128.
Tell me about a time when you faced an issue at your previous job and how did you solve it?
129.
Why do you think you are the best candidate for this position?
130.
What does FFE mean?
131.
What was a difficult situation you were in the past and what was the outcome?
132.
What is your attitude?
133.
What was a difficult suggestion you made to your manager and how did they react?
134.
How will you benefit the company?
135.
What was a challenging problem you faced?
136.
What is your greatest strength?
137.
How do you deal with peer to peer learning?
138.
How would you persuade a client to speak with a credit specialist when she only wanted to process a transaction?
139.
Tell me about your experience when you have to deal with a customer who wants something that is against the company policy, how did you handle it?
140.
What would you do if a customer has been waiting in line for a long time and takes out all of his/her anger on you?
141.
How do you think sales and customer service go hand in hand?
142.
How would you sell a credit card to a customer?
143.
Tell me about a time you had to deal with conflict with a client?
144.
What kind of decisions did you make at your last job?
145.
Why did you leave your last company?
146.
What brought you to this area?
147.
What is the most difficult situation you have faced in your career?
148.
How do you deal with a team member that is not pulling their weight?
149.
How do you balance accuracy and speed?
150.
How would you resolve a conflict?
151.
Tell me about a time when you had to handle two customers at the same time.
152.
What is an example of a time you went above and beyond the scope of your job?
153.
Have you ever had an experience dealing with a customer?
154.
What is your experience in handling cash?
155.
What is the next best idea for Bank of America?
156.
What do you know about the history of Umpqua Bank?
157.
What were your goals in previous positions?
158.
Tell me about a time when you had to sell something and how would you go about doing it.
159.
How many languages do you know?
160.
What is your previous work experience?
161.
What is your current salary?
162.
How do you work with a team?
163.
How can you contribute your skills to our team?
164.
How would you sell our new features to me?
165.
Tell me about a time you took the lead.
166.
What is a referral to you?
167.
How is this job related to your previous work experience?

Question 1 of 167