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Retail Sales Associate
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151 Questions
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1.
If a customer cannot find an item he/she has been looking for, what would you do?
selected
2.
What do you like to do in your free time?
3.
How would you convince me to buy a Macy's credit card?
4.
Tell me about a time when you felt out of control.
5.
What do you know about GNC?
6.
Give me an example of a problem that you resolved?
7.
What would you do if you saw a coworker doing something they were not supposed to be doing?
8.
How do you see yourself advancing in the company?
9.
Tell me about a time you had an angry customer and how did you handle it.
10.
What can you bring to the company?
11.
What was your last retail job?
12.
What is your class schedule like?
13.
What makes you want to improve yourself?
14.
Tell me about a time when you had conflict with your manager or supervisor.
15.
What is customer service to you?
16.
Tell me about a time when you were able to successfully upsell or cross-sell a product or service.
17.
What is your previous experience in this domain?
18.
What do you have to offer to us?
19.
Tell me about a time when you provided or received an outstanding customer service?
20.
How will you sell Macy's credit card to customers?
21.
Tell me about a time when you had to increase the sales of a product.
22.
What would you do if you see one of your co-workers stealing?
23.
How would you handle an employee that was not following your instructions?
24.
What kind of experience do you have?
25.
How would you describe an ideal customer service interaction?
26.
What are your sales targets?
27.
How would you ensure customer satisfaction?
28.
How do you work independently?
29.
What made you want to apply at the home depot?
30.
What is it about Madewell that draws you to the brand?
31.
Tell me about a challenge you faced, and how did you overcome it?
32.
What motivates you to work in the fashion industry?
33.
What were some challenges you faced in a previous job?
34.
Tell me about a time when you upsold a customer.
35.
What is the latest fashion trend?
36.
What would you gain from working with us?
37.
What are the important aspects of making customers happy?
38.
Why do you think you would be a good fit for AT&T?
39.
What attracts you to the retail industry?
40.
What past work experience makes you a good fit for Macy’s?
41.
What do you know about Uniqlo?
42.
What is your view on customer satisfaction?
43.
Tell me about a time when you used technology to advance your career?
44.
What would you do if someone stole from you?
45.
Tell me about a time when you disagreed with someone and how did you handle it?
46.
Tell me about a time when you had to handle something very important.
47.
What experience do you have selling?
48.
Why do you think you would be a good fit for the company?
49.
What is your proudest accomplishment?
50.
What customer service experience do you have that makes you feel as though you’re a fit for this position?
51.
What kind of phone do you use?
52.
Tell me about a time when you went the extra mile for a customer.
53.
What do you know about Google News?
54.
Have you ever exceeded/overachieved on a goal that you had set?
55.
Tell me about a time when you had to be a leader in a group and what was the outcome?
56.
What does Hallmark mean to you?
57.
What makes you think that this job is right for you?
58.
How did you deal with difficult coworkers at your previous jobs?
59.
What are your goals for the next few months?
60.
How will you convince a customer to sign up for a Macy's card?
61.
What do you know about our company?
62.
What are your fashion influences?
63.
How do you resolve conflicts?
64.
Tell me about a time you lead a team.
65.
Have you ever worked under your own supervision?
66.
Tell me about your self.
67.
How would you sell me this sweater?
68.
Are you willing to do whatever it takes to sell our Macys Credit Card?
69.
What was your customer service experience like?
70.
Tell me about a time when you had to fix something that went wrong.
71.
Tell me about a time you went above and beyond for a customer.
72.
What is your experience in sales?
73.
How would you interact with a new client?
74.
Tell me about a time when you faced a challenge at your work place and what did you do to overcome it?
75.
Where do you see yourself in the next 5 years?
76.
How would you sell this speaker?
77.
Have you ever sold anything?
78.
How would you sell a Macy's credit card to your friend?
79.
What is your experience in the fashion industry?
80.
Tell me about a time you sold something.
81.
What is more important to you, customer service or store appearance?
82.
How do you prioritize between data and the whole picture to achieve a sales goal?
83.
Who would you pick as a testimonial for our next campaign?
84.
What are your thoughts on computers and apps?
85.
How do you think your personality matches with the Fossil mission?
86.
What is the most important thing to say to a customer?
87.
What makes you think that you would be a great sales associate?
88.
What are your reasons for wanting to work here?
89.
How would your past experience help you solve potential conflicts?
90.
What work experience do you have in this field?
91.
Tell me about a time you worked well with a team.
92.
How would you convince a customer to buy more products?
93.
What is your biggest weakness?
94.
How do you manage stress?
95.
How would you sell me a credit card?
96.
What is the most important thing customers should have when they leave your store?
97.
How comfortable are you with technology?
98.
What is your expected salary?
99.
Have you ever had a conflict with your coworker and how did you deal with it?
100.
What makes you stand out from other sales associates?
101.
How would you handle a customer who needs a new device?
102.
How do you handle failure?
103.
How do you handle pressure?
104.
How would you sell a product to a most difficult potential customer?
105.
What skills and experience can you bring to us?
106.
How would you handle a customer complaint?
107.
Why do you think you'd fit in at the Hard Rock Cafe?
108.
Where do you get your fashion inspiration?
109.
What is an example of a time in which you used group work?
110.
What made you apply for this job?
111.
Tell me about a time you volunteered.
112.
What can you offer to our company?
113.
What would you do if a customer asks you something that you don't know?
114.
How would you approach a customer?
115.
Why do you want to work in retail?
116.
Where do you stay?
117.
How would your experience in sales help you to work for the store?
118.
What would you do if a customer is being difficult?
119.
What makes you stand out from the rest of the candidates?
120.
What makes you the best candidate for this job?
121.
What are the most important things to you when working in a retail environment?
122.
Why would you be loyal to us?
123.
How do you keep up with the market?
124.
What was the most difficult situation you have been in and how did you handle it?
125.
What was the biggest challenge you faced in retail?
126.
Do you have any experience in retail?
127.
Why do you want to work with us?
128.
What is the worst customer service experience you have had?
129.
What do you think makes you a good fit for Hallmark?
130.
How would you handle a situation when your customer is disgruntled?
131.
What are your shortcomings?
132.
What is your previous experience that will be beneficial to us?
133.
Tell me about a sale that you positioned yourself for and what was the outcome of the attempt?
134.
How much Retail Sales experience do you have and how will you use that towards your success in your position?
135.
How would you convince customers to open a credit account?
136.
Can you show us your certificates?
137.
When are you available?
138.
When can you join?
139.
When can you start?
140.
Do you have a driver's license and insurance?
141.
What are your strengths and weaknesses?
142.
What skills do you have that are relevant to the role?
143.
How would you describe your coding style?
144.
How did you solve a complex problem?
145.
Tell me about a time when you had to lead.
146.
What is the most difficult problem you have faced in your life?
147.
What’s your favorite brand?
148.
What do you know about Goodwill?
149.
What is your personal style?
150.
How do you make a customer to buy more than just a pair of pants?
151.
Tell me about a time when you had to deal with an unsatisfied customer.
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