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Retail Sales Associate

Questions

 151 Questions
Question 1 of 151

1. Give me an example of a problem that you resolved?


Overview
The candidate should be able to give you an example of a time when they had to resolve a problem. They should be able to tell you how they handled the situation and what the outcome was. They should also be able to tell you how they were able to resolve the problem.
Interview Expectations
Ability to resolve a problem
Problem-solving skills
Communication skills,
Sample Answer
I had a customer who was unhappy with the product I sold him. I was able to talk to him and find out what his concerns were. I was able to resolve his concerns and make him happy with his purchase.