1. What was the most difficult experience you had in your past position and how did you handle it?
Overview
This will allow you to see how the applicant reacts to stressful situations. They should be able to handle difficult tenants and property issues with professionalism. Look for a sense of control and a willingness to learn from their mistakes. The candidate should be able to explain how they handled the situation and what they learned from it.
Overview
This will allow you to see how the applicant reacts to stressful situations. They should be able to handle difficult tenants and property issues with professionalism. Look for a sense of control and a willingness to learn from their mistakes. The candidate should be able to explain how they handled the situation and what they learned from it.
Interview Expectations
Demonstrates ability to handle difficult situations
A willingness to learn from mistakes
Able to maintain control over the situation,
Sample Answer
I had a tenant who was very difficult to work with. She was constantly late on her rent and caused problems for other tenants. I tried working with her, but she wasn't interested in cooperating. I had to evict her.