1. What is the most difficult resident you have ever dealt with and how did you handle it?
Overview
This will give you insight into the candidate's ability to handle difficult situations. Look for a sense of control and a willingness to find a solution. The applicant should be able to communicate effectively and efficiently. They should also be able to explain how they handled the situation and what they learned from it.
Overview
This will give you insight into the candidate's ability to handle difficult situations. Look for a sense of control and a willingness to find a solution. The applicant should be able to communicate effectively and efficiently. They should also be able to explain how they handled the situation and what they learned from it.
Interview Expectations
Demonstrates ability to handle difficult situations
Acknowledges the importance of communication
Able to learn from mistakes,
Sample Answer
I had a tenant who was very difficult to work with. She was constantly complaining about everything. I tried to be as accommodating as possible, but she just wouldn't budge. I finally had to let her go.