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Project Coordinator

Questions

 182 Questions
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Question 1 of 182

1. How would you handle an unhappy customer?


Overview

A project coordinator who's applying for a position with your company has experience dealing with clients and knows how to handle their concerns. You want someone who's willing to go above and beyond to make sure the client is satisfied with the project.

Interview Expectations

Ability to remain calm under pressure
Ability to remain professional
Ability to remain respectful,

Sample Answer

I would first attempt to understand the client's concerns and address them accordingly. If the client remained unhappy, I would ask for their permission to contact their supervisor or manager. If the client remained unsatisfied, I would ask for their permission to contact a manager at my company.