1. Tell me about a time you had to deal with an unexpected situation.
Overview
Phlebotomists are responsible for dealing with a variety of situations, and they should be prepared for anything. They should be able to handle a situation in which a patient has an adverse reaction to the blood draw. They should also be able to handle a situation in which a patient is uncooperative or disruptive. Candidates should be able to describe how they handled the situation and what they learned from it.
Overview
Phlebotomists are responsible for dealing with a variety of situations, and they should be prepared for anything. They should be able to handle a situation in which a patient has an adverse reaction to the blood draw. They should also be able to handle a situation in which a patient is uncooperative or disruptive. Candidates should be able to describe how they handled the situation and what they learned from it.
Interview Expectations
Candidates should have a calm demeanor
Candidates should be able to handle stressful situations
Candidates should have good communication skills
Sample Answer
I had a patient who was very upset about having blood drawn. I was able to calm her down by explaining what I was doing and why.