1. Tell me about a time when you had to work with someone who was difficult.
Overview
Phlebotomists have to work with a variety of people, and they may encounter difficult situations. They should be able to explain how they handled a difficult situation, and they should be able to explain how they would handle it in the future.
Overview
Phlebotomists have to work with a variety of people, and they may encounter difficult situations. They should be able to explain how they handled a difficult situation, and they should be able to explain how they would handle it in the future.
Interview Expectations
Candidate should have a calm demeanor
Strategies for handling difficult patients
Sample Answer
I've had patients who were very nervous about having their blood drawn, but I was able to talk them through it. I've also had patients who were angry about having to wait for their blood draw. I try to be patient and listen to what they have to say.