1. Tell me about a time when you went above and beyond in patient care/customer service.
Overview
This question is designed to assess the candidate's work ethic and commitment to the job. You want to hire someone who is willing to go above and beyond the call of duty to help your patients and their families.
Overview
This question is designed to assess the candidate's work ethic and commitment to the job. You want to hire someone who is willing to go above and beyond the call of duty to help your patients and their families.
Interview Expectations
Examples of going above and beyond
Commitment to customer service
Willingness to do whatever it takes to help a patient,
Sample Answer
I've always been a people person, so I love interacting with patients and their families. I've volunteered as a mentor for kids with cancer, and I've helped out with fundraising events for the American Cancer Society.